Spam Complaint Domain Suspended
Aug 5, 2008
I use a web developer using a reseller hosting account. One fine night I found one of my domains disappeared. Great agony at night hours because I very much fear it. Any way after hours of pathetic support chasing I got reply that "some one complained about spam through a lot of domains and mine was one and the domain was suspended. Now after receiving my support request they found it false and so on....
In all it was 5 days down. If some how, I haven't checked it, God knows how long might have been the downtime. I have some 60 domains.
Please advise and have your say on:
1) What regular precaution and check I should perform.
2) I have not received any email for suspension of domain. How to watch in such situation. I incidently checked the site and came to know about its status after some research.
3) My Host was very prompt then the domain registrar. The immediately informed me about the clean status of server use. And I was quite confident of my clean server as I have 10 years with various hosts.
So I request all of you, please must say something on the issue for the sake of people like me who devotedly follow this forum for their survival.
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Sep 29, 2009
I did some independent contractor work for a friend starting a new branch of his business from mid-April to mid-July. I should have known better than to trust this "friend" as he is a snake and has not paid me for the work I did beyond the partial month of April. May/June/July bills are due totaling $3800.00 and he will not pay up. The middle of July was the last work I did for him and am no longer doing any of his projects.
As part of start-up and marketing a driver education program I created a website. I paid for the (generic, not associated with his business name) domain name, am the registrant, paid for the hosting, and full control the website. The website design and updating fees are part of the amount due, and I told him I would be happy to give him administrative rights to the website since I already had it up and running.
When he figured out he couldn't sneak behind my back and talk the web host service out of the access info, he was quite ticked off. Out came the gloves and he started a different domain name/website with someone else and they cried "copyright infringement" to the hosting company so my web site would be suspended. QUESTION: When the web host receives a complaint such as this, what is the proper procedure for handling it based on the DMCA and copyright laws? The host's site only has a statement in his policy about what to do if you are a target of copyright infringement. Common sense would tell me (although laws and common sense don't always go together) that as the customer of the hosting company, I should have been notified, given the opportunity to take down whatever they were objecting to, and then show the host that I did take the material off. I need to look into the Intellectual Property aspect of it, but that is not what I'm concerned about at the moment.
What rights do I have as the one getting bushwacked to have my website re-activated? Am I entitled to view all supporting documents? I have opened a support ticket asking why it was suspended 18 days ago, they responded with the emailed complaint (minus supporting documents) from the new web host, and didn't say what I needed to do to remedy the situation.
I intend to clear all of his stuff off my website and use it for another purpose, since I've already paid for the domain name and a year of web hosting.
The next step, after getting this website freed up again will be taking the deadbeat to conciliation/small claims court to collect the amount due with the assistance of an attorney. In our county if you appeal a judgement, it goes to district court and you have to have an attorney. I can see this guy with deep pockets financially beating me up for the fun of it. I can't afford to play that game.
Sorry this got long, but the moral of the story is: Do NOT trust friends who are snakes to others in business dealings...they will be a snake to you, too.
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Apr 6, 2008
Need to trace this abuse complaint from AOL. They provided the server IP and spam email body, but no headers.
How can I go about tracing this on a cpanel box?
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May 21, 2007
Should I contact the host or the registrar if the two are separated?
I've received a lot of blog spam lately where someone seems to have hacked certain setups of Joomla that also have a wordpress blog and then installs landing pages for his spam in the wordpress blog. Granted the person on the other end of my complaint is innocent but I just want the frickin Spam to stop.
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Aug 6, 2008
had a nice run with them for almost 3 years probably never had a problem until now; cancelled account today.
they suspended my domain (it was a free domain that came with the account) and service for hosting "pornography."
the abuse email says that i am violating
You agree and warrant that Your Data shall not violate any Laws concerning obscenity and shall not contain or link to any pornography, or depictions of bestiality, rape, sexual assault, violence, torture or disfigurement, or other content deemed objectionable by 1&1, in its sole discretion.
the link they sent me that was in violation was [mydomain]/index.php#HARDCORE_XXX_SEX_39948382_JPG.JPG
yes, a nonexistant anchor on a blank page. not an actual file.
in addition to that; abuse/billing/etc is taking more or less a week to reply to my emails.
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Jun 14, 2014
A domain has become suspended for some unknown reason so the client's site is down (we're getting the Web Server's Default Page). The account limits have not been exceeded and it appears there's no logical reason why this should have happened. In any case I've tried changing the status within Plesk 11 but without success. I've also tried to access via SSH but I'm getting an access denied message even through the password being entered is correct.
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Jan 16, 2014
"Domain is suspended every day by backup and not resumed" - [URL] ....
How can I configure for default this setting "Un-check the Suspend domains until backup task is completed option in the scheduled backup task properties" ?
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Feb 2, 2015
Transferred plesk server to another.. Now customer domain is stuck on suspended and does not want to unsuspend even after I entered the command and enabled active on plesk../usr/local/psa/bin/domain -u example.com -status enabled
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Jul 24, 2014
where i can change the default plesk page when a domain has been suspended or disable? I like to change it to my custom page. Is there a way?
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Mar 27, 2008
I read a post with the same title dated in October 26. And I would avoid this hosting company. iWeb knowingly hosts scam websites run by an organized cybercrime group. One is get-itunes-today.com (64.15.143.9/get-itunes-today_com), and another is online-tvnetworks.com (64.15.143.9/worldwidetv_cyber/) "Knowingly" means that I have reported abuse to iWeb and that they have confirmed that at least one of them is hosted there. The person that I talked with is Francis Picard.
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Jul 26, 2008
what necessary documents do I need to file a complain about a hosting company for deleting my servers for no reason.
I will be failing a complain to Federal Bureau of Investigation, but I would like to know what kind of documents do I need to provide in this case.
I already have a lawyer that I used in other cases regarding other reasons, but I would like to know from you guys what documents are required.
I had over 200 clients on the server and they have deleted everything for no reason.
Never use this hosting company [url]
Paid him the money for the servers and in the next coupel of days he deleted all my 200 clients and my server.
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Apr 13, 2007
I have been getting loads of bounced or blocked emails where someone has been using my domain as the From address.
The from address looks something like this:
vaahlv@mysite.com
There are numerous Cc entries too.
So, email gets sent, blocked as spam and the bounced email gets sent back to me. Part of the reason for this is that I have a wild card under my .virtual mail file (which I have just learnt about).
How can I reduce this?
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Oct 18, 2008
Spoof SPAM being sent using my domain
I'd bought a domain name 2 months ago. It was parked at godaddy until last week when I hosted it on my VPS. After I set up google apps with my domain (I'm not running any MTA), I was shocked to find out that someone has been sending bulk mails using my domain as sender. Everyday, there are 50-100 spam mails being bounced back to my gmail "catch-all" account. These are the ones that are being rejected by the receivers spam-blocker, or being bounced due to incorrect recipient address, I have no idea how many spam messages are actually being delivered.
I checked the originating IP addresses of some of those mails, and most of them seem to be home PCs - most probably zombies in a spam botnet. Many of them are indeed blacklisted with spamcop.net.
I did set my SPF as this (running djbdns):
Code:
v=spf1 a mx include72google.com, include72googlemail.com -all:3600
It's no use. I'm still receiving bounced spams everyday.
After seeing these spam mails, I checked the domain history. Looks like the domain had been active some 4/5 years ago, until it expired.
I have no idea how long this spoofed spamming had been going on, I only discovered this after I setup google apps for my domain.
I have checked RBL list, and hopefully my domain isn't blacklisted yet. But I'm afraid if this spoofed spamming continues, I might end up getting blacklisted.
What can be done to stop this spamming? Have you experienced anything like this? How did you overcome such nuisance?
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Mar 26, 2007
I just got a bounce back from an email address. However I didn't send the original email.
Here is the header of the email which was sent to the other party:
Quote:
Subject:
This blend will help you get thinner
From:
"sales" <myaddress>
Date:
Mon, 26 Mar 2007 19:19:17 -0000
To:
<corprestruct@lists.law.duke.edu>
Received:
from 85.139.98.84.in-addr.arpa (unknown [85.139.98.84]) by lawweb.law.duke.edu (Postfix) with ESMTP id 63EA0292603 for <corprestruct@lists.law.duke.edu>; Mon, 26 Mar 2007 14:19:18 -0400 (EDT)
Received:
from [69.6.190.249] (HELO VORQPXFNM) by 85.139.98.84 (CommuniGate Pro SMTP 5.0.11) with SMTP id 39495966 for corprestruct@lists.law.duke.edu; Mon, 26 Mar 2007 19:19:17 -0000
Message-ID:
<02ec01c76fd3$44a009b0$54628b55@85.139.98.84.inaddr.arpa>
MIME-Version:
1.0
Content-Type:
multipart/alternative; boundary="----=_NextPart_000_02E9_01C76FDB.A62015B0"
X-Priority:
3
X-MSMail-Priority:
Normal
X-Mailer:
Microsoft Outlook Express 6.00.2900.2869
X-MimeOLE:
Produced By Microsoft MimeOLE V6.00.2900.2962
Is there anyway of telling what is sending the spam?
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Apr 17, 2009
I have a domain when we send mail through any email id of this domain to Gmail it goes to spam folder but in yahoo and hotmail it goes into inbox folder.So how i whitelist my domain in gmail so my mails go into inbox.
I have also submitted this require or issue in gmail support but no answer.
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Jul 2, 2007
It seems like my e-mails to my clients are being redirected by GMAIL's spam filter into their SPAM folder.
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Oct 25, 2007
i have one server with cPanel/WHM use Exim mail server, how to stop receved SPAM from domain inews.inf.br, i receved many SPAMs from this domain.
OS: CentOS
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May 15, 2008
I've been getting a lot of "Undeliverable" emails sent to my email address. On these messages, the spammer is using my email on the "From" part of the email...... So whenever he sends out spam, the person(s) getting spammed think it's from me..... And the thousands of Undeliverable email error messages are also sent to me.
Is there a way to stop this from Happening? ....... Besides changing my email address?
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Dec 29, 2006
One of my hosted domains have an email problem, every email account that is hosted on that site, is able to send and recieve email, but when sending to gmail or hotmail, it is delivered as SPAM.
Someone told me it is because this domain doesnt have a MX record at the DNS zone..
What is the sintax for the MX record ? I have enterd A(ddress) and CNAME records, but never MX records.. can anyone tell me how to do it so I can send mail in the way it should be.
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Jul 14, 2007
i have a vps and although i can send mails without problem from my main root account, sending via any of the child accounts created for customers results in their email being picked up as spam (in hotmail at least).
To clarify, mydomain.com is my main name. Email can send without problem,
customersdomain.com, hosted on the same machine, when sending emails they are picked up as spam. The mx dns entries in the zone file are set (by default to) customersdomain.com. and for all the child domains customer1domain.com. etc.
Do i need to ask the datacenter to add a reverse dns entry for mail.mydomain.com?
Is this an issue with the mx records for the hosted domains? Should i change the hosted domaims mx entry on the customers domains to mail.mydomain.com?
I know the ip isnt blacklisted because exactly the same email goes through when sending from the mydomain.com email addresses.
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Apr 9, 2009
I have a few guys that keep spiking to about 30%+ cpu. This is fine if stops after 2 minutes from my tos but it keeps lasting for 30 minutes+ so I manually suspend them for about 10 minutes etc. are there any whmcs programs or addon's or any script in general that will suspend a user for 5 minutes if a large amount of cpu is being used?
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Apr 3, 2009
I when unsuspended website, Show the below error on the website.
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.9 Server at [url]Port 80
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Jun 13, 2008
i bought a server from HostingDepartment.net, I thought they were pretty good, They've been around since 1997, Although i've been waiting activation of the server, Today it has been suspended.
This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
Does anyone know whats happened with them? I also sent in a support ticket 2 days ago and didn't get a responce, Did they die down?
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Jul 14, 2009
How come when my reseller suspends an account, the suspended page just redirects to his homepage? Does something need configuring..?
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Jan 8, 2009
Trying to access now:
[url]
and receive:
==========
This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
==========
(default cpanel suspended account page)
[url]
I have my backups on rsyncpalace.com, and the servers are online, but something is wrong.
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May 26, 2009
I have a VPS account with WHP which is unmetered monthly transfer and a caped speed at 3 mbps, they saying that you are allowed to use %100 of the cpu:
[url]
My question is what would be a case that they may suspend my account?
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Jul 15, 2008
i just Got VPS from Vps empire , at Sunday
i paid , 5$ via paypal ,
today moring when i wake up
i got this mail from there support ,
Dear Customer,
Due to unlawful activities on your VPS your Services at VPS Empire have been suspended. Please contact our helpdesk at http://www.vpsempire.info for more information. ...
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