Plesk Automation :: One Website Gone 503 - Entire Site
Sep 3, 2014
A single website is returning 503 to every request - it's a wordpress site - and we have a lot of those, none of the others are returning the same errors, so this is quite odd to me:
Starting point: a working site using a shared IPv4, dedicated IPv6, and SSL. HTTP and HTTPS work, the latter only using SNI of course.
The good news: If I simply allocate an IP resource of 1 to a subscription it is pulled from the pool, assigned to the service node, assigned to the web site, DNS is updated, and the site is automatically changed to using a Dedicated IPv4 and Dedicated IPv6.
The bad news: visitors land on the default web site of the service node, with the default SSL certificate.
Other info: I can't ping the new IP, even though it shows in "ip a l" and /etc/sysconfig/network-scripts/ifcfg-eth0:0. [edited]
After the IP assignment, it is still installed, and /etc/httpd/conf/plesk.conf.d/ip_default/domainname.conf shows the new certificate is being used.
However, a second set of VirtualHost entries is created in server.conf for this IP for ports 80 and 443, with NameVirtualHost enabled on the new IP. The port 443 entry uses the default certificate. Apache's setup this default VirtualHost entry will override the web site configuration because Apache is listening on port 443 with the wrong cert.
If I go to "Change webspace settings" and toggle to Shared IPv4, Dedicated IPv6 the site works again via HTTPS, and Dedicated IPv4 and Dedicated IPv6 breaks it again. Setting the SSL cert to None and back again does not work.
Setting the SSL cert to None, changing to a dedicated IP, and enabling SSL results in the server being inexplicably inaccessible...browsers no longer connect to either the default site or the correct site, and I don't see any entries in the vhosts's logs.
we dont host our own website, but recenty our server crashed, and our hosting provider was supposed to be backing things up. They told us that the entire server crashed and the backups were on the same server so we lost everthing. we actually did end up getting evertying back but it took nearly a week to get back online. they said they are now backing up everthing in a remote location so this wont happen again, but we dont want to put this in their hands anymore, we didnt even get everything back .htaccess, hidden files, subdomains were not backup up and lost. So we want to do our own backing up.
Is there some thing I can set up as a cron task to weekly automatically backup every single file on the server, and the database?
We think this would be very beinificial to us as we lost alot of money from this ordeal and we do not want it to happen again.
I've asked sales a few times but they don't seem to know...what counts as a "website?" In PPA as a test we set up two subscriptions and one mail-only secondary domain on one of them. The Services/Websites tab lists all three, but only two are marked as Website under Hosting Type while the third is marked No Hosting. Does that count as two websites for license purposes, or three?
I'm trying to plan for multiple domains, subdomains, etc.
I'm having a problem where there are a few test websites that have been left over from deleted subscriptions, there doesn't seem to be any option under Services > Websites to delete them or reassign them to a subscription, and when I try to add a new subscription and specify one of the websites I can't create the subscription as it says that the website already exists, ideally I would just like to remove these websites
am hosting with servage most such hosts dont provide backup for ur files in case ur moving to other host so i was wondering if i can manually through FTP download my enitre directory including all files (html, jpg, PHP SCRIPTS) and manually reupload them onto the other host i will move to soon will that actually work
and for MySql databases i have created a PROPER backups via their auto backup system they only lack backup for the files itself only, MySql is fine
will restoring the MySql databases but via a different control panel (CPanel) will it possible?
to get a copy of their entire site onto our servers.
The problem is that they have no backups, and their current host has denied them access to their account. (It's a long story.)
Rather then try and fight with their old host, I wonder if it's easier to just run some kind of "website copy" program and grab a copy of all pages and images, linked files, etc..
Their current website pages are served using an ASP database application, but the copy they need only has to work. It doesn't need to be dynamic, etc... as long as all the pages are there it's good.
When I use website copy function the website files are copied to another domain but the database remains on old site. I use this function to move the website from devel state to the production state. All sites work fine but when i schedule the backups all databases are saved on old domain. How to move the database on production domain?
[LOGTEE]: Error Downloading Packages: [LOGTEE]: [LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is: 2.6.6 (r266:84292, Jan 22 2014, 09:42:36) [GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
Upgrading was started not half an hour ago from the time this post goes out, all went well until the MySQL was started up. At this point it is screaming at me because it cannot access it due to a missing password. This shouldn't be to much of an issue, as you just follow this post here, [URL] .... However.. when I did that this happened.
SQLSTATE[HY000] [1045] Access denied for user 'admin'@'localhost' (using password: YES)
I rent through OVH, so we don't get support access or anything. We just get a 15 site license and that's it so I don't know who to turn to for this.. I haven't ever touched anything in regards to SQL and the likes, all I did was click the upgrade button and this failed me. And now I've pretty much lost everything until this is resolved.
Is it safe to run your website and WHMCS on the same account or site?
Say for example I was running Joomla and WHMCS on the same account. If ever a vulnerability in Joomla was found which allowed hackers to view, edit, or download files on the account, this could mean whmcs getting hacked into. End result would be all account information being stolen or worse all the account being deleted or hacked.
I have recently deployed PPA with on nodes with hostnames on the serverroom.net.au domain, so management.serverroom.net.au, mail.serverroom.net.au etc. The DNS is currently hosted on a plesk server which will soon be migrated to PPA.
When I add the serverroom.net.au domain to PPA, I it fails at the sync task with an error saying that there are no A or AAA records for ns1.serverroom.net.au, even when these records exist in the external DNS. The same error occurs when I try to add the domain as a dns entry and switch to internal...
i have installed a Win2008R2 server with IIS and Coldfusion. I want to allow customer to set DSN, i know that older "Plesk Panel" versions that can do but i missing this now in PPA in the customer view. In the subscription is OBDC and Coldfusion connections allowed and unlimited. Must i do anything to activate this ?
We operate many Plesk VPS servers in a virtual environment for our customers and would really like the ability to allow Plesk VPS servers to switch to using our PPA DNS servers instead of having to have multiple ips on each VPS to run their own name servers. Not to mention the added nuisance of each customer having to register name servers and glue records.
We looked at adding the Plesk servers as nodes to our PPA cluster but the license jump and loss of Nginx is completely prohibitive. Is this possible?
Is it somehow possible to disable autoresponders for spam mails? Many spam mails are sent under false addresses and will produce MAILER DEAEMON messages if the autoresponder trys to reply to them.
We currently have Plesk Expand 2.3.2 with 3 Linux servers, 1 Windows server, a SmarterMail server and 2 DNS servers that we are looking to migrate to PPA 11.5. I have the PPA working okay and am trying to test out a migration on just one domain from one of the Linux servers. When I run the preliminary check I keep getting this error:
Error: Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported.
Assign this subscription to a service template which offers Postfix mail service. We aren't using Qmail or Postfix for user mailboxes in the Expand or PPA systems, only the SmarterMail. I've tried the work around listed here: [URL] .... but that didn't work.
Am I still going to have to assign Postfix to my Service Templates in PPA even if we're not planning on using it for mailboxes?
Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?
I just noticed that in our first zone, every record has a TTL of 900. All three nameservers in our system are handing out the same incorrect TTLs (easily visible via AXFR, and expected since two are slaves). Operations > Customers > Customer > Domains > domain shows every record in this zone has a TTL of 42300. The DNS resource's Activation Parameters and zone's SOA are set as follows:
Refresh 43200 Retry 600 Expire 2419200 Min TTL 900 Default TTL 43200 (for the resource; not editable for the zone)
PPA seems to be silently using the Min TTL to override the zone records that it shows with the desired TTL on screen. Changing the Min TTL in the SOA for a zone changes the TTL of all records.
This zone has both template-generated and manual records.
We are having an issue with websites randomly getting disabled within our PPA system. There doesn't seem to be any reason why they are getting disabled. Our PPA is not tied to a billing system that would make them shut off. Turning them back on works fine but it shouldn't be just shutting them off.
We are trying to add new service node but when we are trying to finish procedure we receive error: The usage of the resource "IP addresses" for subscription with ID "1" exceeds the value of "0".
We do not have a such subscription using ID "1". As I can see this is the ID in database for "Parallels Automation License Key", but it has unlimited license key and have already two nodes attached.
Are there any special practices to reboot a node in PPA?
So far a simple "shutdown -r now" hasn't broken anything but I want to make sure PPA doesn't make assumptions about the nodes being up at any point. (both management and service)...
