Plesk Automation :: Website Is Not Assigned To Subscription - Cannot Reassign Or Delete
Mar 18, 2014
I'm having a problem where there are a few test websites that have been left over from deleted subscriptions, there doesn't seem to be any option under Services > Websites to delete them or reassign them to a subscription, and when I try to add a new subscription and specify one of the websites I can't create the subscription as it says that the website already exists, ideally I would just like to remove these websites
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Oct 29, 2014
I have done many tests and always fails.= Plesk 9.5 to Plesk 12 =
I perform a migration with several domains from Plesk 9.5 and Plesk 12, it runs well. Then I remove all the migrated domains in Plesk 12 server. Then I perform a new migration with the same domains from the same server with Plesk 9.5 to the same server with Plesk 12 and it fails.The reason is that Plesk 12 doesn't remove the databases attached to the subscriptions. The new migration tries to deploy the databases and it can't because the same databases with the same users are deployed already.
I tried to remove the databases with `plesk bin database` and it was not enough. Maybe the same error will show when you migrate from Plesk 11.5/12 to Plesk 12.
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May 15, 2014
Text when you click Add New Database gives this error
subscription is Administrator
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Mar 12, 2014
How I can change the "Resource type for web hosting" for an existing subscription?
I've been created a subscription with no web hosting, but now I need to activate web hosting on that subscription.
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Feb 11, 2014
We deployed a subscription (through PBAS), and realised afterwards that the database resource was missing.
This has now been added and the subscription synchronised.
However, the MySQL system is still not available on the subscription. How can we enable the MySQL (or indeed any added resource) after the subscription has been deployed.
I saw for Webspace you can add additional webspace, is there a similar feature for the Databases?
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Mar 3, 2014
Is any way to change hard disk memory limit for created subscription ? It is 4 Gb I have to increase it to 8 Gb.
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Apr 17, 2014
How can I create new action when new subscription was created/deleted?
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Sep 3, 2014
A single website is returning 503 to every request - it's a wordpress site - and we have a lot of those, none of the others are returning the same errors, so this is quite odd to me:
141.101.70.247 - - [03/Sep/2014:08:29:36 -0600] "GET /apple-touch-icon.png HTTP/1.1" 503 1330 "-"
"MobileSafari/9537.53 CFNetwork/672.1.15 Darwin/14.0.0"
173.245.50.138 - - [03/Sep/2014:08:36:18 -0600] "GET /tag/rohloff/ HTTP/1.1" 503 1330 "-"
"Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"
108.162.216.158 - - [03/Sep/2014:08:50:05 -0600] "GET / HTTP/1.1" 503 1330 "-"
"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0"
I do see some ModSecurity warnings from last night:
[Tue Sep 02 23:07:58 2014] [error] [client 141.101.98.8] ModSecurity: XML parser error: XML: Failed parsing document. [hostname "WEBSITE.co.uk"] [uri "/xmlrpc.php"] [unique_id "VAaiLrhfKCIAAAvNboMAAAAP"]
[Tue Sep 02 23:07:58 2014] [error] [client 141.101.98.8] ModSecurity: Access denied with code 400 (phase 2).
[Code] .....
but no errors in the site error_log since that last one - all I see now is 503 errors.
How to proceed with debugging the cause of this?
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Apr 10, 2014
I uploaded the default skeleton files into the management ppa server at /var/www/vhosts/.skel/0/
But when I am creating a new subscription the skeleton is still the default plesk skeleton, something changed from ppa 11 to 11.5 ??
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Apr 17, 2015
I've asked sales a few times but they don't seem to know...what counts as a "website?" In PPA as a test we set up two subscriptions and one mail-only secondary domain on one of them. The Services/Websites tab lists all three, but only two are marked as Website under Hosting Type while the third is marked No Hosting. Does that count as two websites for license purposes, or three?
I'm trying to plan for multiple domains, subdomains, etc.
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May 4, 2015
I changed the default certificate (I added the certificate and marked as Default in Server->SSL Certificates).Also I assigned the SSL certificate to my domain.
This works fine, but now I'm trying to make the website PCI Compliant and their test shows that if you request the certificate from the ip address (instead of using the domain) it showns the Parallels self signed certificate instead os showing the default certificate i uploaded). I used also ssltools.websecurity.symantec.com tool and it shows the same. How to change the certificate shown for the one I bought?
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May 24, 2014
I had an SSL cert that is about to expire so I purchased a new one, installed it, uninstalled the soon to expire cert. Went into Tools and Settings > IP Addresses, and assigned the new certificate to the IP.
Although I deleted the old certificate, it still shows in a browser as well as when I test the domain at a SSL server testing website. The new certificate shows also in both browser and test website, but it is a secondary certificate after the soon-to-expire cert.
How do I get rid of the original certificate?
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Jul 5, 2013
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
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Apr 4, 2015
I am installing plesk automation on centos 6.5 using this command on a fresh system
./ppa_installer --password some_password --admin_email some_email
and get the following error.
[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
Looks like some lib is not found in the mirrors.
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Jan 29, 2015
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
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Apr 15, 2009
I don't know enough about networking so I'm going to ask WHT community on this. I have a server with several sites. One of the site uses static IP and now it outgrows the server. I need it to be on a new dedicated server but retain the same IP.
How easy is it to add a new server and move/reassign the IP address to the new server? My host said it's impossible due to a networking issue. Is it really a technical issue or simply a policy?
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Mar 7, 2015
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Mar 20, 2014
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Apr 7, 2015
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012
PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".
EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.
For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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