Plesk 12.x / Linux :: Mailboxes Of Two Domains Not Found
Apr 20, 2015
Unfortunately today the mailboxes of two domains were "gone". The mailbox was still there physically but no mails would be delivered into the mailbox, nor could the user connect to it.
The log said:
Apr 20 07:22:11 plesk dovecot_authdb_plesk[30678]: No such user 'mail@domain.com' in mail authorization database
Apr 20 07:22:11 plesk dovecot: auth: Debug: master in: USER#0111#011mail@domain.com#011service=lda
Apr 20 07:22:11 plesk dovecot: auth: plesk(mail@domain.com): Mail account information for user='mail@domain.com' was not found
Apr 20 07:22:11 plesk dovecot: auth: Debug: userdb out: NOTFOUND#0111
Apr 20 07:22:11 plesk postfix/pipe[27105]: 7DD5F5DA02D: to=<mail@domain.com>, relay=plesk_virtual, delay=90585, delays=90585/0/0/0.03, dsn=4.2.1, status=deferred (Message can not be delivered at this tim$
The only solution that worked for me was to delete the mailbox, create it again and copy the old mails back. That problem only occured in two cases (two domains of one customer). All his other domains worked like a charm and no other customer was affected.
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Sep 28, 2014
I have restore my Plesk 12.0.18 Backup after new installed Server from Ubuntu Server 12 to Ubuntu Server 14.
The Backup is from Plesk 12.0.18 under Ubuntu Server 12!
After restore all Mailboxes are available and work they, but all Mailboxes are empty. No contents are restored.
New try to restore Mail Account only have no Result.
I have downloaded my backup file to local Computer and extract.
In file backup_mydomain_mn_1409281400.tgz are all Messages encrypt available. But Not restored.
Why????
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Mar 11, 2015
Is there a command to turn on antivirus for all mailboxes without having to enter each mailbox and update manually. I have over 800 mailboxes which need updating,
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Jun 24, 2015
Two days ago we have upgrade a Plesk Panel 11.5 to 12.0.18. It have been working properly until today. Lots of mailboxes doesn't work with the error
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: No such user 'mailbox@domain.tld' in mail authorization database
Jun 24 13:30:12 hosting2 plesk_saslauthd[19704]: failed mail authenticatication attempt for user 'mailbox@domain.tld' (password len=10)
The /usr/local/psa/admin/bin/mail_auth_view show only a few mailboxes.
The /usr/local/psa/admin/sbin/mchk --with-spam does´t fix the problem.
If we change the password of one of the crashed mailbox, it works until the /usr/local/psa/admin/sbin/mchk command is executed.
If we try to clear a new mailbox in one of the domains that doesn't work, we adquire the error "mailmng-outgoing failed"...
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May 26, 2014
I'm having a hard time figuring why me emails are not delivered to mailboxes.
A bit of context:
OS: Ubuntu 12
Plesk pannel: 11.5
This server was supposed to be a new server (upgrade) from a previous who was working correctly (Also Linux with Plesk but both older versions).
After new server installed and websited up and running, I decided to create mailboxes and then copied all mailboxes (including emails and folders) to this new server.
First issue I got was i could not connect, until I figure out permissions were incorrect (for root after copy) and fixed it to be accessible by "popuser" (each user to access his mailbox).
Now i can connect, but new emails stay on qmail and can't be delivered to mailboxes.
Even after I have deleted the emalboxes and recreate them (now new emails are being delivered) all those emails in the queue can't be delivered.
I forced queue flush with "postqueue -f" but I get errors on the log:
(temporary failure. Command output: .qmail has prog delivery but has x bit set. (#4.7.0) 4.2.1 Message can not be delivered at this time )...
Which user should i give permissions (if that is the case) so tha both popuser (email user) and qmail/postfix can write on the mailboxes and deliver messages?
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Jul 23, 2014
When trying to access any files or pages I'm getting the error:"Not Found...The requested URL /wp-login.php was not found on this server.Apache Server at calmcomputing.net Port 80"
The standard default page displays but my Wordpress installation does not (nor does anything for that matter). I've looked in the file manager (and via ftp) and all the files are there like they should be. This is the same for any of the subdomains that I've setup as well.
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Dec 19, 2014
i went to server setting and checked manage php with nginx then start getting 404 Not Found nginx. It was clear that it s a problem with the wordpress permanent links so i went in wordpress back-end and switched to default links then it start working but when i switched to permanent link againi got the previous error again
I searched for a while on internet and i found . URL.... So the problem that i have is that i added this piece of code manually in : /var/www/vhosts/system/domaine.com/conf/nginx.conf....Since it s mentioned above
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
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Aug 27, 2014
I've got VPS from OVH and on all my websites have problem. Any graphics / layouts / themes are not displayed but only texts and links on white background.
For example see this:
gderesz.co.uk (WordPress)
gadgetmates.uk (OpenCart).
Don't know why. I was doing nothing this night on my server. I'm just uploaded new image file with screenshoot from wordpress admin panel here: [URL] ....
404 Not Found
nginx
Fail.
[URL]....
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Jan 30, 2015
I'm running a brand new installed VPS with CentOS 6.6 and Plesk 12.0.18. I created a subscription and by default a FTP user is created. However, I cannot login with these credentials. I also created a new user but the same problem presists. I'm 100% sure that the username and password is correct.
Filezilla gives me and 530 Login incorrect. But if I look at the /var/log/secure file, I see this odd message (FTP username = test):
Jan 30 16:01:45 transip proftpd: PAM unable to dlopen(/lib64/security/pam_stack.so): /lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jan 30 16:01:45 transip proftpd: PAM adding faulty module: /lib64/security/pam_stack.so
Jan 30 16:01:45 transip proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers
Jan 30 16:01:45 transip proftpd[18085]: 127.0.0.1 (x.x.x.x[x.x.x.x]) - USER test (Login failed): No such user found
No such user found, although it is created with Plesk.
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Dec 20, 2014
Plesk from plesk server Migration, I want to do
I get the following error.
Error: No Migration & Transfer Agent found. Data migration cannot be performed.
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Jul 7, 2014
my Plesk 12 upgrade went very smoothly. There is only one domain that I can not access from within the Plesk panel (it happens to be my primary domain). I get the following error:
Internal error: The site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
MessageThe site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
File Site.php
Line76
TypeSB_Facade_Exception_NotFound
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Jul 21, 2015
I have reboot the system and I have follow messing when i will open the plesk panel:
ERROR: Class 'vz' not found (Manager.php:142)
What can I do?
When I make /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
Then I become follow messing from log /var/log/plesk/install/plesk_12.0.18_repair.log, see the attachment.
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Jun 30, 2014
I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
Code:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper
Authentication warning overridden.
Err URL 404 Not Found
Failed to fetch URL 404 Not Found
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I tried with apt-get but there is no update available.
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Jun 19, 2014
After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.
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Nov 30, 2014
I have Plesk Panel 11.5.30 # 48 installed on my rented vServer, which is virtualized with Parallels Virtual Automation / Plesk Power Panel. I cannot upgrade to Plesk Panel 12.x because my contract just includes a license for 11.x.
Installing fail2ban 0.8.6-3wheezy3 trough Power Panel works, but installing its configurator "plesk-fail2ban-configurator 12.0.18-debian7.0.build1200140526.11" fails.
Operation with the Container "*.*.de" is finished with errors: Can not install packages: ' vzpkg install -q -p * plesk-fail2ban-configurator' exec failed - W: Failed to fetch http://autoinstall.plesk.com/debian/NGINX1.5/dists/wheezy/all/binary-amd64/Packages 404 Not Found
W: Failed to fetch http://autoinstall.plesk.com/debian/NGINX1.5/dists/wheezy/all/binary-i386/Packages 404 Not Found
E: Some index files failed to download. They have been ignored, or old ones used instead.
Error: /usr/bin/apt-get failed, exitcode=100
Error: Can not update metadata for pp11.5-nginx. Skipped.
E: Unable to locate package plesk-fail2ban-configurator
Error: /usr/bin/apt-get failed, exitcode=100
.
Click to expand...
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Jul 7, 2015
I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.
I have applied this => [URL] ...
But problem is not solved this time I am getting same error but different UID number.
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May 28, 2014
I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à ,ö,ç etc...
On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)...
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Oct 15, 2014
I am running CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #19.
Customers who use Outlook or Mozilla Thunderbird cannot send Emails through IMAP (Courier) because their mailclients say "Cannot write to sent Folder" even when there is a "Sent" Folder in the IMAP Structure existing. It is also subscribed by the Client.
Outlook Users have to go to: file - account settings > account settungs > Change > more Settings > advanced > root Folder path and enter the word inbox
Mozilla Users have to enter "INBOX." under advanced IMAP Settings in Thunderbird.
So my question is: Why is that ? And cant i Change something as admin on the Server side so all customers dont have to Panic and set an inbox Folder path in their mailclients ?
For customers it has to work without Client-side configuration...
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Jun 4, 2015
I have been using managed servers for all of my webhosting career. I just decided to try to do it all on my own and of course, here come the growing pains.
I went with Linode for my new hosting provider. I followed their guides to get the initial setup done, minus setting up MariaDB.
I then went ahead and installed Plesk 12. The install went off without a hitch. But, now that I try to hit my hostname:8443, I get a 404.
I have done the following in an attempt to resolve the issue:
- Restart the server
- Restart the sw-cp-server
- Remove the /etc/sw-cp-server/conf.d/agent.conf (which didn't exist)
I do have the following firewalld rules in place:
firewall-cmd --zone=public--add-port=8443/tcp --permanent
firewall-cmd --zone=public--add-port=8447/tcp --permanent
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Apr 29, 2015
I currently migrate from cpanel to plesk12. Everything is working fine, but the emails are no been received, I´m able to send, but not able to receive.
The error is this one:
Apr 29 16:40:14 server postfix/smtpd[26799]: connect from mail-oi0-f42.google.com[209.85.218.42]
Apr 29 16:40:24 server postfix/smtpd[26799]: warning: 42.218.85.209.combined.njabl.org: RBL lookup error: Host or domain name not found. Name service error for name=42.218.85.209.combined.njabl.org type=A: Host not found, try again
Apr 29 16:40:28 server courier-imapd: Connection, ip=[::ffff:52.11.197.15]
[Code] ....
I thinks it´s permission on the folder, but already run the code : /usr/local/psa/admin/sbin/mchk --with-spam
It did not solved, is there anything else I can do?
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Dec 23, 2014
I just applied yum updates and then attempted Plesk microupdates on a Mediatemple dv4 VPS running CentOS release 5.11.
I ran the 'up' alias (as I have done many times with success):
alias up='/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base'
It halted with:
ERROR: Unable to install the "psa-updates-11.0.9-rhel5.build110140930.15.noarch" package.
The following could cause the installation failure:
1) psa-updates-11.0.9-rhel5.build110140930.15.noarch: No suitable solutions were found for the "sw-engine >= 2.5.2" dependency.
2) sw-engine-2.5.2-201409301549.rhel5.x86_64: No suitable solutions were found for the "libcurl.so.3()(64bit)" dependency.
Here are the RPMS updated just beforehand:
Updated:
bind.x86_64 30:9.3.6-25.P1.el5_11.2 bind-libs.x86_64 30:9.3.6-25.P1.el5_11.2
bind-utils.x86_64 30:9.3.6-25.P1.el5_11.2 kernel-headers.x86_64 0:2.6.18-400.1.1.el5
mysql.x86_64 0:5.5.41-1.el5.remi mysql-bench.x86_64 0:5.5.41-1.el5.remi
mysql-devel.x86_64 0:5.5.41-1.el5.remi mysql-libs.x86_64 0:5.5.41-1.el5.remi
mysql-server.x86_64 0:5.5.41-1.el5.remi nss.x86_64 0:3.16.2.3-1.el5_11
ntp.x86_64 0:4.2.2p1-18.el5.centos php.x86_64 0:5.4.36-1.el5.remi
[Code] .....
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Jul 11, 2014
Upgrade from 11.5 reported it had completed but when I log in, I get the grey bar on the left with various options - Hosting Services, Tools & Settings etc. (only Profile & Preferences works) and a main white screen with the words 'File Not Found' in large font black lettering.
see attached screen shot and log file.
trying to restart psa gives the following
[root@eateasy /]# /etc/init.d/psa start
Starting psa... Starting sw-engine-fpm: done
Starting xinetd service... done
Starting sw-cp-server service... failed
[Code].....
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Jul 1, 2014
After upgrading from V11 to V12 : file not found in the central Frame
After upgrading from V11 to V12 version, I enter my credentials to login and when I get the main page, I have in the main frame : "File not found". : See screenshot
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Jul 20, 2015
There is a bug when trying to delete E-mail accounts in Plesk 12.1.26. It only works if I create a fake Auto-Reply text. If not, I got this error:
mail_responders_control failed: mail_responders_control[31710]: No autoresponder found for mailname (test@xxxxxx.com)
mail_responders_control[31710]: Unable to prepare SQL statement for query 'DELETE FROM autoresponder WHERE mn=?': library routine called out of sequence
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Aug 19, 2014
When i try to check my stats, i got this error : Not Found
The requested document was not found on this server.
URL : domaine.nld/plesk-stat/webstat/
I tried a lot of commands, to repair too..
# /usr/local/psa/admin/sbin/statistics --calculate-all
WARNING during statistics_collector execution: : Executing logs preparation...
But nothing... Always the same error.
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Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Mar 30, 2015
I cant connect to the Database WebAdmin. If I click the icon, i got an "File not found." in the opening tab. Back in Plesk I get the following:
ERROR: PlexkFatalException
Server id is undefined?
I even cant connect via ssh to the mysql part of my server. But the server is running and both of my two wordpress pages run smoothly. I know this page: [URL] .... – but as I sad, cant enter die mysql.
It seems something is wrong with the permissions. I'm on the point where I just want to reset everything database related. But how?
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Feb 5, 2015
I've checked the firewall and FTP is allowed incoming, I added the passive ports to the firewall. Plesk shows the user in active connections, but when I connect to any domain I get an error that its not able to retrieve the directory. I am not sure if plesk just doesn't know what the directory is or if the main config messed up on the domain or sites level. I am running Plesk 12 on CentOS7.
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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