Plesk 11.x / Linux :: 11.5 Roundcube Webmail - Connection To Storage Server Failed
Jul 1, 2013
I am having the problem that with certain domains when they try to login in to webmail they ares seeing:
Connection to storage server failed.
Under the login windows and they are now allowed access.
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Nov 29, 2014
I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com
I get the login screen from round cube which i want.
Then I enter login + password and I get 500 Internal Server Error.
Apache Server at webmail.domaincom Port 80
It worked fine on 11.5
Linux CentOS 6.6
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Aug 18, 2014
I installed PLESK12 (or better: I installed the distributed Debian-Image from my hoster) onto my server. Everything works fine as always - except webmail. I did the following:
- in the general webmail properties, I deactivated Horde. roundcube was active and still is (also tried to activate it again)
- I also activated roundcube as webmailer in the hosting itsel.
- tried to open webmail.mydomain.com --> site not found. I added a mail-adress and tried to use the icon to the webmail --> site not found.
- I restarted the server (maybe deactivation Horde did some stuff there...)... no changes.
PLESK 12 (latest update), running on Debian 7.6 ....
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Apr 11, 2015
I updated two days ago the Plesk panel from the Panel itself and it was succesfully but at webmail URL which it appeared one error about default.inc something but after I did refresh some times it disappeared now it doesn't show anything. I tried removing and reinstalling roundcube but still doesn't work..
Here are my logs from /var/log/plesk-roundcube/errors
[09-Apr-2015 14:50:36 UTC] PHP Warning: finfo_file(/usr/share/psa-roundcube/installer/images/roundcube_logo.png): failed to open stream: No such file or directory in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_mime.php on line$n line 754
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Jul 3, 2014
I have a problem with my vps Centos + Plesk 11.5, from webmail login not work, I seen this guide:
[URL] ....
but not resolved problem...
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Jul 10, 2014
I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.
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May 7, 2015
I freshly installed Plesk 12.0 on Ubuntu 14.04. Everything works accept the MySQL database creation.
When I try to create one, i get this error :
error: the test connection to the database server has failed because of network problems: connection refused...
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Jul 13, 2015
I noticed Plesk uses an unsecured connection for webmail: webmail.mydomain.com
Can this connection be secured or is that not possible?
(Isn't this a security risk?)
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Mar 19, 2015
After auto-updates I cannot connect to all my sites in ftp with filezilla.
These are the errors:
Unable to accept TLS connection: received EOF that violates protocol
I have tried this: [URL] .... but with no success.
I have restored permissions with:
/usr/local/psa/bin/repair --restore-vhosts-permissions but also in this case it cannot work for me.
How is it possible?
Firewall is ok. All is ok. I have this issue after updates.
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Jun 25, 2014
installed on CentOS 6 and Plesk Version 12.0.18.
I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login to the webmail and recieve emails. Now, whether i use Horde or Roundcube i get this authentication error for my SMTP. I'm very new to this stuff and i'm not sure where my log files are or what the issue could be or even how to fix it.
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Mar 3, 2015
I am having problems with two accounts, I get the following errors:
Code:
Failed to copy files storage to destination path. stderr: filemng: Cannot open destination file '/var/www/vhosts/domain.tld/httpdocs/index.html.Chn3rn' System error 122: Disk quota exceeded stdout: filemng: Cannot open destination file '/var/www/vhosts/domain.tld/httpdocs/index.html.Chn3rn' System error 122: Disk quota exceeded
I have run the command
Code:
quotacheck -avugfm
And the output from the command
Code:
df -i
is:
Code:
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/vzfs 20000000 1542375 18457625 8% /
/dev/simfs 20000000 1542375 18457625 8% /tmp
/dev/simfs 20000000 1542375 18457625 8% /var/tmp
none 1415577 113 1415464 1% /dev
I am at a loss, I don't know what else to try.
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Feb 3, 2015
WINDOWS SERVER Plesk Panel version 12.0.18
Error: Test the database server connection failed:
mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file
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Oct 18, 2014
Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com
In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161
Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.
Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Tried to reinstall roundcube in Plesk
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Sep 20, 2014
So, the thing is that I have Parallels Plesk 12 installed on my server running on Ubuntu 14.04. The webmail we are using is roundcube and it has a plugin that allows users to change their passwords. Theoretically the plugin connects to psa database using poppassd. Aaand it almost works, because when you try to change the password and you enter the current password it detects it as good, but it tries to apply the new password it fails.I found this info but it didn't worked for me: URL....
On the other hand, when I open the "Filters" tab i get an "Unable to connect to sieve server".
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Nov 29, 2014
My requirement is to redirect all hosted domain's webmail to the main hosting webmail url .. how can this be achieved ?
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Jun 25, 2015
I was following this tutorial to resolve the 500 internal error I get when I visit webmail.example.com and it says:
Ensure that the '/var/www' is not a symlink to any other directory# ls -ld /var/www lrwxrwxrwx 1 root root 14 Oct 24 11:14 www -> /mnt/data/www/.You need to remove the symlink and change the vhosts location by using the transvhosts.pl utility: when I run the above command, it gives me this: ls -ld /var/www drwxr-xr-x 9 root root 4096 Jun 18 02:58 /var/www this means I have a symbolic link ? how can I delete it ? and if I delete it will it effect anything?
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Mar 9, 2015
I have more than 1 domain on my VServer and roundcube and all of its templates only allow me to modify webmail.domain.tld...so I can setup 1 website correctly but all the rest will have the wrong SSL cert.How can I setup different ssl cert for Webmail with Apache as Webserver and roundcube as webmailer? I think I should modify the vhost confs of roundcube into /etc/apache2/plesk.conf.d/webmails/roundcube/ but I did not find a working solution.
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Dec 11, 2014
When I send files to my through FTP, the server cuts connection and I get this message in messages log file
FAIL: ftp per_source_limit from xxx.xxx.xxx.xxx
xxx.... my IP
And I've observed the connection is closed and opened during the transfer.
I avoid disconnection adding per_source=unlimited in /etc/xinetd.d/ftp_psa
But I see this entry in the same message log
mod_delay/0.7: unable to open DelayTable '/var/proftpd.delay': No such file or directory
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Oct 24, 2014
How to add a plugin for Roundcube?
I have added this in /usr/share/psa-roundcube/config/config.inc.php, however was nothing changed.
$rcmail_config['plugins'] = array(
'archive',
'managesieve',
'zipdownload',
'new_user_dialog',
[Code] .....
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Dec 11, 2014
I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?
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Jul 15, 2015
I am trying to configure some type of activesync component with my roundcube install on my plesk 12 box. I downloaded the activesync plugin, enabled it, and get a "your server does not support annotations or meta data" message.
I have also looked into Z Push but wasn't sure the route to go. According to the uservoice forums, plesk states activesync for roundcube is "planned" but it's been planned since 2013.
All of my packages and software is latest versions (via plesk updates) as well.
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Jun 19, 2014
I can't open Roundcube in Safari (iPad and iPhone) but on Chrome for iOS it is possible to open it. (https://webmail.domain.com)
"Safari kann die Seite nicht öffnen, da die Netzwerkverbindung unterbrochen wurde." (This was existing in Plesk 11.5 too)
Debian 7, MariaDB 5.5, plesk 12.0.18 MU4
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Jan 7, 2015
I have used the patch : [URL] .... to disable ssl v3.
After I applied the patch getting error below when i try to send email via horde webmail:
There was an error sending your message: Could not open secure TLS connection to the server.
Roundcube can send mails well but horde not. Otherwise since applied the parch i can't get mails from gmail and maybe other providers i don't know yet.
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Apr 22, 2014
Installing packages task failed. The log fails on:
Installing packages
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: cl-mirror.krystal.co.uk
* elrepo: mirrors.coreix.net
Running rpm_check_debug
Fatal error during packages installation: Test Transaction Errors: package mysql-libs-5.1.73-3.el6_5.x86_64 (which is newer than mysql-libs-5.1.71-1.el6.i686) is already installed
How can we get it to continue?
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Nov 25, 2014
I dont know where is the problem.
/etc/init.d/sw-cp-server restart
Restarting sw-cp-server (via systemctl): Job for sw-cp-server.service failed. See 'systemctl status sw-cp-server.service' and 'journalctl -xn' for details.
[FAILED]
tail -f /var/log/sw-cp-server/error_log
2014/11/26 03:06:10 [emerg] 520#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
2014/11/26 03:06:11 [emerg] 874#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
[Code].....
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Oct 5, 2013
With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :
line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';
i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.
Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04
Code:
[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[code]....
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Jul 16, 2014
PRODUCT, VERSION : Parallels Plesk Panel 11.5.30
MICROUPDATE : 11.5.30 Update #47, last updated at June 11, 2014 03:26 AM
OPERATING SYSTEM : CentOS 6.5 (Final)
PROBLEM DESCRIPTION
-------------------------------
Need to increase round cube attachment size
STEPS TO REPRODUCE
----------------------------------
i need to increase round cube attachment size. i'm unable to find installation folder. How to increase attachment size
ACTUAL RESULT
-----------------------
Attachment size should be less than 5MB
EXPECTED RESULT
-----------------------------------
Attachment size allows upto 50MB
ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
increased size in Tools & Settings > Server-Wide Mail Settings > Maximum message size
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Nov 17, 2014
I noticed, that my Plesk install still runs an older Roundcube Installation (somewhere in the 0.9 range) and RoundCube 1.0.3 is currently the latest version available at [URL]
Is it safe to upgrade the Roundcube Installation in psa-roundcube manually from 0.9 to 1.0.x?
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