Plesk 12.x / Linux :: Images Are Not Showing Anymore After Upgrade

Jul 1, 2014

unfortunately plesk was upgrading automatically and something goes wrong.The update is successfully installed but now I can't see all the website images...I'm running this plesk version: Plesk version12.0.18 Update #6, last updated at July 1, 2014 03:24 AM...Is there something that can I do for restoring images?

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Password Directory- No Images Showing On Webpages

Mar 29, 2007

I use bluehost's pagewizard. So i created the members.htm then moved it to a password protected directory.

I don't know how to get the pics to show up, i only know that the location of the images is in wizard images.

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After Upgrade From 11.5 To 12.0.8 Apache Does Not Run Anymore

Jun 27, 2014

The update seemed to run well (no error logged) after the restart of the panel I recieve the following error

Code:
Unable to generate the web server configuration file on the host <hxxxxxx.stratoserver.net> because of the following errors:

Template_Exception: nginx: [emerg] PEM_read_bio_X509_AUX("/opt/psa/var/certificates/cert33eyTaV") failed (SSL: error:0906D064:PEM routines:PEM_read_bio:bad base64 decode)
nginx: configuration file /etc/nginx/nginx.conf test failed

file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0

resolve the errors in web server configuration templates and generate the file again. The panel suggests to auto-recreate the bad config files, but the error persists.

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Plesk 11.x / Linux :: Panel Not Available Anymore

Feb 4, 2015

After having some issues with my server mail program i read an article online where i though removing psa-courier-imap will resolve my mail problems.

Now nor my email is working but also i lost my plesk panel. Going to plesk ip address there's nothing anymore.Checked my server and is printing i have plesk 11.0.9 installed but is nowhere to find. I try to install psa-courier-imap again but yum cant find it.

Everything working on the server including all sites are available on the web.The only think i'm missing is the Plesk login page.

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Plesk 12.x / Linux :: FTP Login Is Not Possible Anymore

Jun 8, 2015

It seems like I have got a lot of trouble with Plesk 12 on a CentOS 7 machine.

1. I could not install Plesk properly due to some drweb problem.
2. Than the smb configuration seems only to be implemented partly.
3. Suddenly FTP login is not possible anymore (503 Access denied)

And now even Apache is not running anymore!

Code:

Unable to generate the web server configuration file on the host <xxxxxxx.dyndns.org> because of the following errors:

Template_Exception: [Mon Jun 08 14:16:28.058302 2015] [so:warn] [pid 4230] AH01574: module actions_module is already loaded, skipping
[Mon Jun 08 14:16:28.063364 2015] [so:warn] [pid 4230] AH01574: module headers_module is already loaded, skipping
[Mon Jun 08 14:16:28.063957 2015] [so:warn] [pid 4230] AH01574: module logio_module is already loaded, skipping
[Mon Jun 08 14:16:28.066150 2015] [so:warn] [pid 4230] AH01574: module suexec_module is already loaded, skipping
httpd: Syntax error on line 357 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d

[code]....

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Plesk 12.x / Linux :: Update Destroys DNS - Can't Log In Anymore

Feb 25, 2015

Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.

This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.

The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.

The domains were set up like many others that still work, as masters.

I can log in as root, so if i could just let me log in by ip again.

Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64

>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1

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Plesk 12.x / Linux :: FTP Login Suddenly Does Not Work Anymore

Jun 8, 2015

I have a freshly installed Plesk 12 on CentOS 7.

FTP logins worked fine yesterday. Today I get a 530 Login incorrect.

I think the only change since yesterday was a server reboot.

/var/log/secure tells me that /etc/ftpusers is missing

Code:
Jun 8 00:33:19 macbook proftpd: PAM unable to dlopen(/usr/lib64/security/pam_stack.so): /usr/lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jun 8 00:33:19 macbook proftpd: PAM adding faulty module: /usr/lib64/security/pam_stack.so
Jun 8 00:33:19 macbook proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers

What went wrong, what would be the solution?

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 12.x / Linux :: After Full Reinstall Imap Doesn't Work Anymore

Mar 20, 2015

I'm using Ubuntu 14.04.2 LTS and Plesk 12.0.18 - update 38. Since i have reinstalled 3 servers, i don't have imap connection possible in some case.

- When i connect from a Thunderbird, it works only if it's not secure : any attempt with ssl is refused.

- When i try to use a smartphone with the same working config done in Thunderbird, i canno't log whatever i do to find something working on the smartphone (note : it's works with pop)

- Horde refuse all users. If i switch to Roundcube, all works...

There is something wrong : i search the web, the forum, for 14 days now, without success. I tried many thing from the KB...no success either.

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Plesk 12.x / Linux :: Mail Tab Is Not Showing For 1 Subscription

Aug 27, 2014

I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.

For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...

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Plesk 12.x / Linux :: Domain With Ton Of Alias - Not Showing All Of Them

Sep 15, 2014

I have a domain that has a ton of alias domains in my panel.

If I get it to show "All" entries per page, change it to "Active List", and get back to "Classic List", they show up correctly.

Nevertheless, I have to do it every single time I log in to the panel.

Pagination also doesn't seem to work in 10, 25 and 100 entries if I don't do that.

That started happening after some update on version 12.

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Plesk 12.x / Linux :: PHP-FPM Installed But Not Showing Anywhere In Control Panel

Apr 8, 2015

I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:

Apache module
CGI application
FastCGI application

The documentation states the option would be available on a per-site basis but it isn't.

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Plesk 12.x / Linux :: Database Cloning Message Keeps On Showing

Dec 30, 2014

When copy a database, plesk would copy it but hung at creating the db user, therefore, the database cloning message keeps on showing

Cloning the database xxxxxx to the database xxxxx. You will be notified of the progress by email (xxxxxxx).

*I checked if the database was copied, it showed it did but the user was not created for that newly copied one.

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Plesk 11.x / Linux :: Domains Are Not Showing Up In Control Panel

Dec 8, 2014

Domains are not showing up in control panel but they are working...

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Plesk 11.x / Linux :: Assigned New SSL Cert To IP Address - Still Showing Old

May 24, 2014

I had an SSL cert that is about to expire so I purchased a new one, installed it, uninstalled the soon to expire cert. Went into Tools and Settings > IP Addresses, and assigned the new certificate to the IP.

Although I deleted the old certificate, it still shows in a browser as well as when I test the domain at a SSL server testing website. The new certificate shows also in both browser and test website, but it is a secondary certificate after the soon-to-expire cert.

How do I get rid of the original certificate?

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Plesk 12.x / Linux :: Domain Not Showing Up In Control Panel

Jul 4, 2015

I added a new domain to an existing subscription. I added the domain website as a forward to a domain that has frame forwarding to another domain.

When I go into domains, I can see the domain, but when I open it in control panel, I cannot find the domain.

I need to completely remove it at this point, but can find nowhere to make this happen.

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Plesk 12.x / Linux :: Webmail Is Showing 500 Internal Server

Jun 25, 2015

I was following this tutorial to resolve the 500 internal error I get when I visit webmail.example.com and it says:

Ensure that the '/var/www' is not a symlink to any other directory# ls -ld /var/www lrwxrwxrwx 1 root root 14 Oct 24 11:14 www -> /mnt/data/www/.You need to remove the symlink and change the vhosts location by using the transvhosts.pl utility: ​when I run the above command, it gives me this: ls -ld /var/www drwxr-xr-x 9 root root 4096 Jun 18 02:58 /var/www ​this means I have a symbolic link ? how can I delete it ? and if I delete it will it effect anything?

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Plesk 11.x / Linux :: All Site Showing Default Page After Upgrading From 10.4.4 To 11.0.9

Jul 14, 2012

I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.

I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?

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Plesk 11.x / Linux :: Hide Certain Folder From Showing In Downloads Tab Of Webstat

Dec 25, 2014

I need to know how to configure awstats (Plesk's webstat) not to show report of downloads from a certain directory on my website.

(Plesk version 12.0.18)

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Plesk 12.x / Linux :: AWStats Not Showing Stat Since Website Is Secured Via SSL

May 4, 2015

I have installed an SSL certificate on my website since last saturday the 1st of May, and forced redirection to https URLs via .htaccess.

Since then, I cannot see any statistics in AWStats. All values stops after the implementation of the certificate. How can I continue to have statistics for my secured web site ?

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Plesk 12.x / Linux :: Domains Not Showing - Qmail Does Not React To Panel

Sep 15, 2014

We installed a new VPS with Centos and Plesk 12.

Domains are simply not showing in the controlpanel. We can see the subscriptions but its empty under the button 'Domains'. Newly created sites as well as migrated sites do not show.

Before we created or migrated a site to the server we changed psa.conf HTTPD_VHOSTS_D /home/httpd/vhosts
This is a legacy from our old servers and never has been a problem. I suppose this is not related, but just thought I should mention it.

The second problem with this server is that when we toggle the mailservice in 'Services management' the button reacts but does not change the state of qmail. It just keeps running. What can be wrong with this fresh installation?

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Plesk 11.x / Linux :: Webmail Horde - Showing Wrong Time

Jul 11, 2014

I have a problem with webmail (horde). Horde Webmail show the wrong time, 2 hours to late. It look like that horde show the UTC time, but not the CEST "Europe/Berlin" of my server. I can change that over "preferences" -> "global preferences" -> "locale and time" and change "Your current time zone" from "Default" to "Europe/Berlin". This will now show the correct time (timezone), but this is not the solution because this will do all webmail users.

How can i change the default timezone in Horde?

Output from shell

#my timezone and this will show in all things but not in webmail horde
[root@www /]# date
Fr 11. Jul 17:32:14 CEST 2014

#this time look like the default time in horde
[root@www /]# date -u
Fr 11. Jul 15:33:31 UTC 2014

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Plesk 12.x / Linux :: Mail Statistic Not Working Or Showing Anything On Control Panel

Sep 11, 2014

Mail Statistic not working, In /var/log/maillog contains below logs:The limit on the number of allowed outgoing messages was exceeded. Try again later.

But on Home
>
Tools & Settings
>
Outgoing Mail Control

Attempts to send mail per hour (except the current hour):

Statistics are being calculated.Count statistic not working, it not show any infomation abount mail attempt sending. !When i check ./mailserver -i options

POP3 authorization: off
SMTP authorization: on
Maximum letter size: 20971520

Relaying: auth
Check the passwords in the dictionary: on
Enable MAPS spam protection: off
MAPS zones: b.barracudacentral.org;zen.spamhaus.org
Short POP3/IMAP mail account names: off
The maximum number of connections (IMAP, POP3, IMAP over SSL, or POP3 over SSL).: 1024

[code]....

Show the alert on the Home page about attempts to exceed limits based on statistics for the last: P1DSend a notification about attempts to exceed limits on outgoing mail every: PT15M

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Plesk 12.x / Linux :: One Subscription Or Any Of Domains Not Showing - Miss Matching Records

Jul 8, 2014

My plesk 12 is working, but one subscription doest show, or any of the domains.

Doing some digging got to this:

[root@server src]# /usr/local/psa/bin/sw-engine-pleskrun check_db_integrity-beta.php
PHP Notice: Undefined variable: PLESK_DB_HOST in /usr/local/src/check_db_integrity-beta.php on line 240
List of records in [psa.domains.cl_id] that miss a matching record in [psa.clients.id]
0
List of records in [psa.dom_level_usrs.dom_id] that miss a matching record in [psa.domains.id]
27, 32, 36, 43, 61, 83, 86

[Code] ....

ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
List of records in [psa.domains.webspace_id, cl_id WHERE webspace_id<>0] that miss a matching record in [psa.domains.id, cl_id WHERE webspace_id=0]
20:1, 52:1, 52:1, 52:1, 68:1

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Plesk 12.x / Linux :: Bandwidth Limitation Button Not Showing In Domain Control Panel

Jun 27, 2014

Bandwidth limitation button not showing in domain control panel

I am running Plesk 12.018 on CentOS 6.5. with ~75 domains hosted. All of them are allowed unlimited traffic and have Apache + Nginx installed and configured via Plesk.

Today I need for the first time to set a bandwidth-limitation for a domain, but I can't find a button for controlling it in the domain control panel.

I've checked I've mod_bw installed and have set the permissions for controlling server performance in the custom plan for the specific domain.

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Plesk 11.x / Linux :: Cannot Upgrade From 11.0.9 To 11.5

Apr 1, 2015

I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:

Code:

Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS

[code]....

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Plesk 11.x / Linux :: Upgrade From 11.5.3 To 12.0.8

Jul 31, 2014

While running the plesk auto installer script and upgrading I get the following error.

Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx

Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM

OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy

Upgrade log [URL] ....

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Plesk 12.x / Linux :: Upgrade From 11.5 To 12?

Jun 16, 2014

we have bought Plesk 11.5 3 months ago.

Is it possible to upgrade to 12? How do I have to proceed for the upgrade?

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Plesk 11.x / Linux :: POP Login After Upgrade

Jun 17, 2013

Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later

Via SMTP, I get this error:
535 auth failure

I see this in the maillog:

Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error

And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]

I replaced the server name, username, host, and IP in the above.

Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services

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Plesk 12.x / Linux :: Login Not Possible After Upgrade?

Jun 27, 2014

I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.

I rebooted the server and restarted the panel as well as Apache several times with no change.

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