Plesk 12.x / Windows :: Creating New Working Subscription - DNS Does Not Work Properly
Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jun 17, 2015
I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...
Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu
My DNS records looks like that: E-mail didn't work properly as well...
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Dec 28, 2014
I am looking for a replacement to my existing ISPConfig 3.x installation and have heard a lot of good things about Plesk, so I decided to put up a test server with a trial version of Plesk 12.The server is running Centos 6.5 64-bit minimal install with all system updates applied before installing Plesk. After installing Plesk I used the commands from the attached text-file.After compiling PHP 5.5.20 with no errors displayed on screen I created a new subscription plan as a copy of the #default domain" plan and changed the name to "PHP 5.5 website" and in the Hosting Parameters I changed PHP to run still run as a FastCGI application but use my compiled PHP 5.5.20 instead of the OS vendors PHP 5.3.3.The configure options used are the same as I did use for my ISPConfig 3.x servers.I also tried the configure options shown here: [URL]... But the command ends with a "configure: WARNING: unrecopgnized options: --enable-fastcgi"
If I compile with the attached script I get a HTTP 500 error when visiting the selected website (which is a clean installation of Drupal 7.34) and in the error_log for my test site I get this:
"
[Sun Dec 28 18:51:48 2014] [warn] [client x.x.x.x] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Dec 28 18:51:48 2014] [error] [client x.x.x.x] Premature end of script headers: index.php
"
x.x.x.x is the internal IP of my router/firewall.I have also looked in the Plesk Administrator GuideIs there a known issue with Plesk 12 and CentOS 6.5 64-bit when wanting to use multiple versions of PHP, since both the version compiled using the KB article above and my own attached script worked fine on my ISPConfig 3.x servers.
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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May 26, 2014
URL....I trying to solve the problem fixing the psa.Parameters table, however i cannot find the relation between id on Parameters table and domains table.
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Jun 27, 2015
I get this error message when I try to add a new domain from within Plesk 12 for Windows..Error: ProtDir_IIS::update() failed: Add Protected Directory failed: columns siteId, path are not unique (Error code 1)
I have added .co.uk - .com and others no issues at all.
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Apr 14, 2014
A few months ago we had upgraded our server from Win 2k3 with Plesk 8.6 to Win 2k8 with Plesk 11.5.30 migrating all the domains. After migrating, all the domains are working fine, but when trying to access the control panel using a specific user we get always the error "the page isn't redirecting properly" in different browsers, login in with Admin user it works perfect, or even with a different domain user.
Tried already to change the subscription to a different owner and get it back, it didn't work neither on the different owner or the original one.
Tried also:
"%plesk_bin%"websrvmng.exe --configure-anonymous-access
"%plesk_bin%"websrvmng.exe --remove-sites-cache
"%plesk_bin%"websrvmng.exe --configure-plesk-website
When I get this error, the address bar always changes to https://server-ip.com:8443/smb/
I may guess that when migrating this domain, user roles where not upgraded correctly
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Apr 21, 2014
I registered my domain yesterday and the company where I registered (Webstekker) forwarded me to this website where they obviously have there websites. I wanted to start immediately with my website. I can install Wordpress properly, so will it show easy fast made html text files.
Joomla is the one I want and need to use. I tried to install it via the application tab in either httpdocs and httpdocs/joomla. I tried custom install via the application tab, but didn't work.
Then I tried to copy the files myself via FTP to the server and tried to install it again. Made MySQL databases, but I get stucked on the last installation page where it did ask me if I wanted to install some examples. Whatever I choose it won't go further. Nvm, when I go back to the domain itself, it says I have to delete the installation map (as it should ask when install is actually finished). When I delete the installation map, my domain has no content, nothing. I can however, login via the domain/administrator
So there is something installed, the back end is working, but a website also needs some frontpage right?
The domain we are talking about is[URL]
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Mar 7, 2015
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
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Mar 20, 2014
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
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Apr 7, 2015
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012
PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".
EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.
For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.
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Feb 19, 2014
I get a mail that my subscription term is about to expire. In Plesk panel I can see this is for 27.02, but I don't see how to extend/renew it.
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Apr 2, 2015
I've created a website for a client using Sitefinity CMS and MS SQL Server 2008 R2. I've transferred the database from my local SQL server to the production server using SQL Management Studio.
I've created a customer and subscription for hosting the website and it's all up and running perfectly. However, I want to automate the backup of the SQL database for the website which I can only do if the subscription knows about the SQL database for that website. So, how do I associate the two? How do I get the database to show up in plesk for that customer such that it can be part of the scheduled backups - and of course also somethign I could restore via plesk if I had too?
The database exists. It wasn't create via plesk in any way, but I want plesk to be able to back it up, and ideally for it to show up in the customers subscription, etc.
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Aug 1, 2013
What happens to subscriptions which automatically suspended because of overused monthly bandwidth , at new month ? do they automatically activate or we should activate them manually ?
And does the monthly bandwidth counter reset at first they of new month or it reset 30/31 day after subscription creation date?
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Feb 24, 2015
Plesk12 on IIS8.5/Windows2012r2.
For a migrated site, how can I associate an existing DB with a subscription? The only option I see is to add a new database and this is not a new database?
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Nov 13, 2014
Make for All Subscriptions = > "Always assign one application pool to each subscription" .
Make After Problem in IIS POOL => IWPD_ number (domain name)
Identity Problem (default iisuser) but change "IWPD_number(domainname)" to "LocalSystem" not problem, so fixed...
I want how setttings make for "IWPD_number(domainname)" => Will no problem...
How to make settings for "IWPD_number(domainname)" ?
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Jan 11, 2008
I use Incremental backup feature of Cpanel but seems it does not work properly.
Yesterday when i restored my customer account, it brought back the files and database of 2 months ago. I set it backup everday so why this happen?
My server run Centos 4.5 and Cpanel Stable
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Oct 31, 2014
I have a website on domain x like https://example.com. One of our customers want to use their own domain name in the address bar and redirect to our web application. In the control panel of the customers website, we can forward the site to our domain without issues (stealth forwarding). After that, we are able to see the site and navigate to some options. But there are some issues/limitations. I cannot open some links, or click on tabs. The login feature works for chrome but not for internet explorer. Is this due the jump of http to https within an iframe? Or is it related to CORS? I have a Windows 2008 R2 server with Apache, which is the frond-end for the tomcat instances. "Tomcat Apache" serves our Java-based web application (mod_jk binded) ...
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May 15, 2013
why on some domains Windows plesk not creating DNS Zones, How to fix domains whitout DNS zones ?
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Mar 21, 2006
I am using SSL on my site but am having trouble in getting it to work correctly. I want to make it mandatory that the sections in <webaddress>/members and <webaddress>/admin are protected by SSL. I currently have the following in the httpd.conf file:
SSLEngine on
SSLCertificateFile /usr/local/home/pm42/finalcert.pem
SSLCertificateKeyFile /usr/local/home/pm42/privkey.pem
SSLCertificateChainFile /usr/local/home/pm42/finalcert.pem
but I dont know what to do next.
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