Plesk 12.x / Linux :: Site Not Displaying Properly On DocumentRoot
Dec 10, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
plesk parrells ,12.0.18 ,Update #26 ,centos 7 , 64 bit
PROBLEM DESCRIPTION
file in documenRoot folder eg httpdocs wont display properly
STEPS TO REPRODUCE
create a new sLTubscriptions , then ftp files into document root folder using filezilla
[Code] ....
The weird thing is when I put the files into a subdirectory (eg www.example.com/home /) the site itself shows correctly. But when I put the files back into the document root folder(eg httpdocs) it doesn't show correctly. Also no css or javascript error messages show up in the chrome debug window?
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Oct 8, 2009
i have Suhosin installed on my server now some of my sites are facing problem i.e forums like ipb , vbulliten ,phpbb3 with the images on the forum are not displaying properly..
So is this problem related to the values of these two fields present in Suhosin
suhosin.post.max_value_length =
suhosin.request.max_value_length =
is Suhosin good for shared servers?
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Mar 18, 2015
I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.
When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:
Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:
[Code]....
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Dec 28, 2014
I am looking for a replacement to my existing ISPConfig 3.x installation and have heard a lot of good things about Plesk, so I decided to put up a test server with a trial version of Plesk 12.The server is running Centos 6.5 64-bit minimal install with all system updates applied before installing Plesk. After installing Plesk I used the commands from the attached text-file.After compiling PHP 5.5.20 with no errors displayed on screen I created a new subscription plan as a copy of the #default domain" plan and changed the name to "PHP 5.5 website" and in the Hosting Parameters I changed PHP to run still run as a FastCGI application but use my compiled PHP 5.5.20 instead of the OS vendors PHP 5.3.3.The configure options used are the same as I did use for my ISPConfig 3.x servers.I also tried the configure options shown here: [URL]... But the command ends with a "configure: WARNING: unrecopgnized options: --enable-fastcgi"
If I compile with the attached script I get a HTTP 500 error when visiting the selected website (which is a clean installation of Drupal 7.34) and in the error_log for my test site I get this:
"
[Sun Dec 28 18:51:48 2014] [warn] [client x.x.x.x] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Dec 28 18:51:48 2014] [error] [client x.x.x.x] Premature end of script headers: index.php
"
x.x.x.x is the internal IP of my router/firewall.I have also looked in the Plesk Administrator GuideIs there a known issue with Plesk 12 and CentOS 6.5 64-bit when wanting to use multiple versions of PHP, since both the version compiled using the KB article above and my own attached script worked fine on my ISPConfig 3.x servers.
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Dec 22, 2014
In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".
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Jan 11, 2015
I am relatively new in Plesk and have problems with mail not being sent properly. On the server, there is installed a WordPress installation. Mail from this WordPress installation never reaches for example suscribers. Almost all mail remains in the Queue and will be deleted after 7 days. Could it be because I do not have an SSL Certificate? I use:
Plesk 11.5
CentOS 6.6
postfix
Log file + configuration
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Oct 24, 2014
How to get plesk (12) to set the SOA record properly on existing domains?
Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.
When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).
The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.
Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.
Reapplying template -> no change to master NS/SOA
Switching mode to slave and back to master -> no change to master NS/SOA
Resetting to default -> no change to master NS/SOA
The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).
Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.
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Jun 17, 2015
I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...
Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu
My DNS records looks like that: E-mail didn't work properly as well...
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Oct 1, 2014
I was asked by a user why he only saw a page with 'related links' when he went to the web site. I checked and saw the same thing if I typed www.domain.tld. If I just typed domain.tld, the page displayed fine. In trying different things tonite, I cleared my cache and now neither url works.
I am using Parallels Plesk Panel 11.5.3. If I click the 'Preview' button on the panel, everything looks great. If I click the 'Open' button, I get the 'related links' page.Today, the shcnf.com link seems to be working fine and the 'Open' button in Parallels Plesk Panel works, but the www.shcnf.com link is still showing a 'related links' page.
My DNS settings show:
shcnf.com record type: A value: 198.144.188.31
www.shcnf.com record type: CNAME value: shcnf.com
I do not currently have a preferred domain set in my hosting settings. I tried setting one the other night with no luck, though I was also playing with the DNS settings (I tried setting www.shcnf.com to an A value with the IP, hoping to force it to work).
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Jul 21, 2015
We made a reboot via Plesk to our dedicated server and all are working properly (ftp, emails) but we cannot see any domain's site on web explorers.
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Jun 27, 2015
I get this error message when I try to add a new domain from within Plesk 12 for Windows..Error: ProtDir_IIS::update() failed: Add Protected Directory failed: columns siteId, path are not unique (Error code 1)
I have added .co.uk - .com and others no issues at all.
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Jun 20, 2014
I am planning to create site with sub domains like smth.domain.pl and there will be around 10 sub domains now my question is how to handle sub domain creation trough plesk or by htaccess ?
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Oct 26, 2014
I'm trying to view my sites using the "Quick Preview on a domain name in Plesk" setting. I notice that it modifies that domain's DNS records to include the IP with dashes, however when I attempt to preview any of the sites hosted, I get "server not found" from my browser. The URL is the correct syntax, but cannot seem to access the site.
I've tried turning DNS off and on for each hosted site, but this doesn't seem to make any difference.
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May 27, 2015
When using `plesk bin --update domain.example.com -certificate-name 'certificate'`, Plesk always returns `Unable to find certificate`, I have verified the certificate exists using `plesk bin certificate -l -admin` and the spelling of the certificate name is correct. I can use the WebUI to associate the certificate to the site and have verified it works, however I need to automate this task.
Also, the online documentation for the `plesk bin site` command does not mention the `-certificate-name` option, however it is listed when running `plesk bin site -h`.
The documentation missing the information is found here: [URL] ....
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Apr 14, 2014
A few months ago we had upgraded our server from Win 2k3 with Plesk 8.6 to Win 2k8 with Plesk 11.5.30 migrating all the domains. After migrating, all the domains are working fine, but when trying to access the control panel using a specific user we get always the error "the page isn't redirecting properly" in different browsers, login in with Admin user it works perfect, or even with a different domain user.
Tried already to change the subscription to a different owner and get it back, it didn't work neither on the different owner or the original one.
Tried also:
"%plesk_bin%"websrvmng.exe --configure-anonymous-access
"%plesk_bin%"websrvmng.exe --remove-sites-cache
"%plesk_bin%"websrvmng.exe --configure-plesk-website
When I get this error, the address bar always changes to https://server-ip.com:8443/smb/
I may guess that when migrating this domain, user roles where not upgraded correctly
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Apr 21, 2014
I registered my domain yesterday and the company where I registered (Webstekker) forwarded me to this website where they obviously have there websites. I wanted to start immediately with my website. I can install Wordpress properly, so will it show easy fast made html text files.
Joomla is the one I want and need to use. I tried to install it via the application tab in either httpdocs and httpdocs/joomla. I tried custom install via the application tab, but didn't work.
Then I tried to copy the files myself via FTP to the server and tried to install it again. Made MySQL databases, but I get stucked on the last installation page where it did ask me if I wanted to install some examples. Whatever I choose it won't go further. Nvm, when I go back to the domain itself, it says I have to delete the installation map (as it should ask when install is actually finished). When I delete the installation map, my domain has no content, nothing. I can however, login via the domain/administrator
So there is something installed, the back end is working, but a website also needs some frontpage right?
The domain we are talking about is[URL]
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Jul 7, 2014
my Plesk 12 upgrade went very smoothly. There is only one domain that I can not access from within the Plesk panel (it happens to be my primary domain). I get the following error:
Internal error: The site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
MessageThe site with UUID "54797500-0c96-d851-03e5-92b81c643cb3" was not found.
File Site.php
Line76
TypeSB_Facade_Exception_NotFound
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Jun 16, 2014
I have Plesk 11.5 installed on my server. There are about 30 sites on the same shared IP address. I need to set up a site to be accessible via https://<ip-address-of-the-server> . According to the documentation I went to Setting -> IP Addresses and selected the desired site from the drop down. Now http://<ip-address-of-the-server> (note, 80th port) works like a charm. Unfortunately https:// displays only the first page of the selected site; all CSS, JS and other files are not found (404).
I did some research and found that Nginx forwards the requests to Apache for all the PHP files and tries to handle all the static files by itself (what is expected and correct). But it looks like that there is no special configuration for nginx which would specify where to get these static files for the IP address, and Nginx just uses the first loaded config (started from b in my case).
I temporary resolved this issue by modifying the last_nginx.conf for the desired domain this way: listen XX.XX.XX.XX:443 default_server ssl;
Note I added "default_server" directive. Of course it would be erased on each reconfiguration of the config files, but as for now I do not see how I can put it in custom nginx.conf or on the server servel level. I reckon Plesk should include the directive in the file the same way as it produces last_httpd_ip_default.conf Apache config for the selected domain. It looks to be an easy fix on the template level, may be I will do it later, but for now this is just the bug report.
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Jul 9, 2015
If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?
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Mar 17, 2015
Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.
For this issue I try: [URL] ....
Then: [URL] ....
I changed size of buffering: [URL] .....
And at the end this: [URL] ....
After that I have the same problem only for one domain.
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Jul 6, 2013
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #2, CentOS 6.4 (Final) x64
PROBLEM DESCRIPTION
Site isolation settings don’t have any effect.
STEPS TO REPRODUCE
Configure the following in site_isolation_settings.ini:
php = on
php_handler_type = fastcgi
Create a service plan without the permission for "Setup of potentially insecure web scripting options that override provider's policy". Create a customer with subscription and assign the service plan.
ACTUAL RESULT
The customer is able to switch between “CGI-Application”, FastCGI-Application and “Apache-Module”.
EXPECTED RESULT
Customer should not have the permissions to switch the "PHP support"...
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Dec 23, 2014
On a server which was running for years now and was updated from plesk 10 to plesk 11 and also to plesk 12 (12.0.18 Update #29) there seems to be a bug.
Customers are able to change PHP handler while in site_isolation_settings.ini it is not allowed:
php_handler_type = fastcgi
PSA service was restarted too:
/etc/init.d/psa restart
This is a serious issue because customers should not be able to change PHP handler type.
Only abonnements created with older Plesk versions are affected. I cannot say which version exactly because server had installed Plesk 10, 11 and 12. What do we have to modify to disallow changing the PHP handler type for this abonnements created with Plesk versions befor Plesk 12?
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jul 24, 2014
where i can change the default plesk page when a domain has been suspended or disable? I like to change it to my custom page. Is there a way?
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Jan 13, 2015
I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.
[URL]
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May 16, 2014
When I create a CNAME record for domain, and then trying to load it, it goes to default website. It was working fine before, all old CNAME records are working fine.
Tried reconfigure-all but it doesn't fix the problem. I'm using 11.5.30 Update #44
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Dec 15, 2014
When you delete a site backup from its "Backup Manager" Panel, it is removed and no longer displayed in the Panel. However, I cannot tell if this action actually does anything with the real site backup files in "/var/lib/psa/dumps". Does this action merely remove it from PSA's database but not touch any actual files? If this is true, then how are site backup files supposed to be managed if this action doesn't actually delete them?
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Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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May 23, 2015
When i add the private key and certificate via plesk panel, i get the following error:
ERR [panel] Unable to set the certificate: Unable to put certificate file: Unable to arrange cert file: file_put_contents failed:
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Feb 17, 2015
In an environment where there is no webmail enabled for hosted sites and no sites have registered names (eg; they all belong in "our name space"), what is the affect of NAMED not running?
One affect that I have seen is with Site Scheduled Tasks that need URL resolutions. This appears to fail if Named is not running. All OTHER site content seems to work just fine. Apparently even in WordPress Multi-user/site situations.
I FULLY understand bind/named (and /etc/hosts, /etc/resolv.conf, /etc/nsswitch.conf), but it seems that it some cases, virtual hosted sites do not need Named (active) to function. This is NOT a case of incorrect DNS definitions created by Plesk for any hosted site.
SO - what is the "affect" of Named NOT running in a PLesk-12 Linux environment - not only for hosted sites but also the Plesk server itself?
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