Plesk 12.x / Linux :: DNS Records Not Clear - Email Didn't Work Properly

Jun 17, 2015

I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...

Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu

My DNS records looks like that: E-mail didn't work properly as well...

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Plesk 12.x / Windows :: Creating New Working Subscription - DNS Does Not Work Properly

Dec 1, 2014

We can no longer create a working subscription

Microsoft Windows Server 2012 R2
12.0.18 Update #26

After the creation of a subscription, DNS does not work properly.

The last successful subcription was created Sept 26, 2014.

I thought something ontoward had happened at first so attempted to delete the subscription and re-create.

On attempting to delete the subscription the following error is given

Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...

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Plesk 11.x / Linux :: Maillog Didn't Rotate?

Aug 17, 2014

I'm working with OS CentOS 6.4 (Final) Panel version 11.0.9 Update #61 and using qmail as my default mail server.

Now I checked my maillog (/usr/local/psa/var/log/maillog) but It didn't maintenance daily as usual.

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Pop3.mysite.com Didn't Work In Express 2004

Nov 3, 2007

i'v try to test my mail account in POP3.SITE.COM!

The problem is my pop3 didn't exist?

how can i make it work my pop3 and smtp in Express 2004?

The error messege is

Code:
The host 'pop3.site.com' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.site.com', Server: 'pop3.site.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

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How To Turn Off Keepalive Setting In Httpd.conf Didn't Work..

Jul 1, 2009

So why does it still say Connection: Keep-Alive? I know that if its off, it should say Connection: Closed. And where did the timeout=1 and max=100 come from?

My httpd.conf
Timeout 90
KeepAlive Off
KeepAliveTimeout 15
KeepAliveRequests 10

HTTP headers is reporting
Keep-Alive: timeout=1, max=100
Connection: Keep-Alive

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Cannot Send Mail Through VPS SMTP Server. The Usual Fixes Didn't Work.

Feb 1, 2007

Over the past week, the SMTP server on my VPS has been hanging whenever I try to send an email from my computer. It'll eventually work again, but now it's been down for the count for about 18 hours. Tech support keeps on recommending minor fxes and issuing standard responses like "try disanbling your firewall" and the like, but nothing works. I have already told them this:

* I know _you_ can probably send POP/SMTP mail through my server. I can't.
* Mozilla Thunderbird will connect and send mail through other
POP/SMTP servers.. Not my server here.
* I can connect to _receive_ email, but I can't send it.
* My ISP (SBC/AT&T ADSL) does not block outgoing mail to port 25 on my account; I had the block removed.
* I've got an exim server running on port 26, too. Doesn't make a difference.
* I tried connecting from another ISP (my work PC). Still can't send mail.
* I tried using IP addresses instead of my domain name. Doesn't work.
* I didn't change any account names, passwords or anything like that.
* I tried other email clients. Can't send mail with them, either.
* The exim queue has very few messages in it. Clearing the queue didn't work.
* I disabled firewalls. Didn't help. Besides, I was able to connect
to other mail servers - just not my VPS here.
* There are no typos in any of the account or general configuration settings in my client. Nothing changed. One day I could send mail, now I'm having problems.

I keep saying this, and keep attaching entried from exim_mainlog with error messages like this PROVING that I can't send mail:

2007-02-01 08:26:00 H=adsl*****
[*****]:1294 I=[*****]:25 incomplete transaction
(connection lost) from for
*****@gmail.com
2007-02-01 08:26:00 unexpected disconnection while reading SMTP
command from adsl*****
[*****]:1294 I=[*****]:25
2007-02-01 08:26:17 SMTP connection from [*****]:1344
I=[*****]:25 (TCP/IP connection count = 1)

2007-02-01 08:29:34 H=adsl*****
[*****]:1344 I=[*****]:25 incomplete transaction
(connection lost) from for
*****@gmail.com
2007-02-01 08:29:34 unexpected disconnection while reading SMTP
command from adsl*****
[*****]:1344 I=[*****]:25

Any ideas? I think tech support at my end has given up; it's been hours since I last heard from them, and that was just to say that they updated everything to the current version, and disable the firewall. (Again!) Didn't work.

So, before I pack my bags and find another VPS host, what should I do? Having outgoing SMTP email is a MUST; not having it is a deal-breaker.

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Plesk 12.x / Linux :: Clear Free Space

Sep 13, 2014

i'm using plesk 11.5..i've deleted a huge file of 15Go and i've still a message about free space on ther server...MySQL query failed: Got error 28 from storage engineClick to expand...

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Plesk 11.x / Linux :: Clear SpamAssassin Database?

Sep 19, 2014

The SpamAssassin bayes database has become ineffective on one of our servers and we want to wipe it and start fresh - how to do this on Plesk 11.5.30?

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Plesk 11.x / Linux :: Recover After (Clear Folder) In Webmail

Jul 17, 2014

Webmail using, in the "Inbox" I chose all the mail and accidentally pressed the "clear folder" letters deleted or i am can be restored? I need to return the letter....

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Plesk 12.x / Linux :: Can't Remove Or Clear Mail From Queue In Panel

Jun 15, 2015

Version 12.0.18. Using QMail.

If I attempt to remove even a small message from the mail queue, using the panel interface, the screen grays slightly but nothing happens. If I refresh the screen after several minutes, I'll sometimes get the following message:

"This operation is taking too long. Check the results in a few minutes."

Switching to Postfix eliminated the problem. But with Postfix, all of my Mailman lists (scores of them) broke, so I had to switch back -- and the problem reappeared.

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Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Backup/restore Of Cpanel Work Properly

Jan 11, 2008

I use Incremental backup feature of Cpanel but seems it does not work properly.

Yesterday when i restored my customer account, it brought back the files and database of 2 months ago. I set it backup everday so why this happen?

My server run Centos 4.5 and Cpanel Stable

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Plesk 12.x / Linux :: Multiple Version Of PHP Are Not Working Properly

Dec 28, 2014

I am looking for a replacement to my existing ISPConfig 3.x installation and have heard a lot of good things about Plesk, so I decided to put up a test server with a trial version of Plesk 12.The server is running Centos 6.5 64-bit minimal install with all system updates applied before installing Plesk. After installing Plesk I used the commands from the attached text-file.After compiling PHP 5.5.20 with no errors displayed on screen I created a new subscription plan as a copy of the #default domain" plan and changed the name to "PHP 5.5 website" and in the Hosting Parameters I changed PHP to run still run as a FastCGI application but use my compiled PHP 5.5.20 instead of the OS vendors PHP 5.3.3.The configure options used are the same as I did use for my ISPConfig 3.x servers.I also tried the configure options shown here: [URL]... But the command ends with a "configure: WARNING: unrecopgnized options: --enable-fastcgi"

If I compile with the attached script I get a HTTP 500 error when visiting the selected website (which is a clean installation of Drupal 7.34) and in the error_log for my test site I get this:
"
[Sun Dec 28 18:51:48 2014] [warn] [client x.x.x.x] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Dec 28 18:51:48 2014] [error] [client x.x.x.x] Premature end of script headers: index.php
"
x.x.x.x is the internal IP of my router/firewall.I have also looked in the Plesk Administrator GuideIs there a known issue with Plesk 12 and CentOS 6.5 64-bit when wanting to use multiple versions of PHP, since both the version compiled using the KB article above and my own attached script worked fine on my ISPConfig 3.x servers.

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Plesk 12.x / Linux :: Site Not Displaying Properly On DocumentRoot

Dec 10, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
plesk parrells ,12.0.18 ,Update #26 ,centos 7 , 64 bit
PROBLEM DESCRIPTION
file in documenRoot folder eg httpdocs wont display properly
STEPS TO REPRODUCE
create a new sLTubscriptions , then ftp files into document root folder using filezilla

[Code] ....

The weird thing is when I put the files into a subdirectory (eg www.example.com/home /) the site itself shows correctly. But when I put the files back into the document root folder(eg httpdocs) it doesn't show correctly. Also no css or javascript error messages show up in the chrome debug window?

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Plesk 12.x / Linux :: Wordpress Installation Not Operating Properly

Dec 22, 2014

In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".

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Plesk 11.x / Linux :: Mail Not Being Sent Properly - Remaining In Queue

Jan 11, 2015

I am relatively new in Plesk and have problems with mail not being sent properly. On the server, there is installed a WordPress installation. Mail from this WordPress installation never reaches for example suscribers. Almost all mail remains in the Queue and will be deleted after 7 days. Could it be because I do not have an SSL Certificate? I use:

Plesk 11.5
CentOS 6.6
postfix
Log file + configuration

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Apache :: Stealth Forwarding Iframe Does Not Work Properly

Oct 31, 2014

I have a website on domain x like https://example.com. One of our customers want to use their own domain name in the address bar and redirect to our web application. In the control panel of the customers website, we can forward the site to our domain without issues (stealth forwarding). After that, we are able to see the site and navigate to some options. But there are some issues/limitations. I cannot open some links, or click on tabs. The login feature works for chrome but not for internet explorer. Is this due the jump of http to https within an iframe? Or is it related to CORS? I have a Windows 2008 R2 server with Apache, which is the frond-end for the tomcat instances. "Tomcat Apache" serves our Java-based web application (mod_jk binded) ...

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Plesk 12.x / Linux :: Set Master NS (SOA) Record Properly (BIND Does Not Notify NS In SOA)

Oct 24, 2014

How to get plesk (12) to set the SOA record properly on existing domains?

Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.

When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).

The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.

Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.

Reapplying template -> no change to master NS/SOA
Switching mode to slave and back to master -> no change to master NS/SOA
Resetting to default -> no change to master NS/SOA

The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).

Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.

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Plesk 11.x / Linux :: Creating DNS Records Via API RPC?

May 25, 2014

I'm looking for a way to create DNS records on a Plesk Panel account at the 'customer' level.

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Plesk 12.x / Linux :: Get DKIM To Add In DNS Records?

Jul 5, 2015

I have a new server centos 7 with plesk 12. I want to add dkim records to my domains, how I can get dkim records from plesk, as we do in WHM?

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Plesk 11.x / Linux :: Settings To Change DNS Records?

Sep 26, 2014

where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"

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Plesk 12.x / Linux :: SOA Records Not Saving In DNS Settings

Apr 10, 2015

I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??

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Plesk 12.x / Linux :: Mails From Localhost Do Not Follow MX Records

Apr 22, 2015

I have a PPP12.0 hosted on ubuntu 12.04, and several websites and domains, mail service active using postfix.

Lets take for example two domains :

www.domainA.com
www.domainB.com

DomainA uses postfix
DomainB uses an external mail service , MX records are duly entered in the DNS zone of DomainB

If i send a mail from an adress of DomainA, lets say contact@domainA.com to any email of domainB lets say info@domainB.com, the server does not take into account the MX records, and i receive an answer from the server : 550 5.1.1 <info@domainB.com>: Recipient address rejected: User unknown in virtual alias table

But, if i send an email using any other external mail service (gmail, hotmail...), the mail is correctly forwarded to the mail server entered in the MX record of domainB.

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Plesk 12.x / Linux :: How To Autocreate DNS Records On Remote Server

Jan 17, 2015

I have Plesk installed on the master nameserver ns1.example.com, the dns slave manager extension installed, a working slave ns2.example.com and Plesk installed with working WHMCS autocreation of customers and subscriptions on a shared hosting server web1.example.com. I feel there's probably something obvious that I'm missing, but I can't figure out how to autocreate DNS records on ns1.example.com for customers on web1.example.com when new accounts are created.

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Plesk 11.x / Linux :: Script To Test Integrity Of DNS - SOA Records?

May 20, 2014

I wrote a script to test the integrity of my DNS and run it from time to time on my server...

I just ran it today and it discovered I suddenly have 5 domains with SOA-records that doesn't point to itself. They point to the secondary nameserver.

They are records that exist for years and were for sure correct before (I know this because of that script).

If I do a "restore defaults" it isn't corrected and if I switch to slave and then back to master it doesn't change either...

The file /var/named/run-root/var/obfuscated.com is updated, but the slave-DNS stays in that file...

The only way I'm able to correct it is by deleting the NS-record with the slave DNS and adding it again.

I assume there's some mechanism that scans the NS-records and then decides to make that one the SOA. This has always worked fine... also on this server.

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Plesk 12.x / Linux :: Amazon Route 53 Extension - Multiple Zone Records

Jun 10, 2015

I've run into a problem with my Plesk install with Amazon Route 53. I have the latest extension installed (version 1.2 release 2) on Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7.

The extension has been working perfectly well for me for months. I was adding new domains to Plesk and discovered that as I was making changes to DNS records that a new zone file was created on Route 53 instead of updating the original one.

I did notice that this started happening when I surpassed the 100 domain limit and seems to only happen on domains created at #101 and on. (in other words, I can edit a domain that was created before I got to domain #100 [ie domain #1] and it does not create a duplicate zone file).

I turned on debug mode for plesk and am seeing the json calls with the correct commands coming through.

Redacted sample of an update of Domain #104

[2015-06-10 16:42:43] INFO [panel] The domain alias <b>mydomain.test</b> was created.
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Starting: dnsmng /usr/local/psa/admin/bin/dnsmng '--update' 'mydomain.test'
[2015-06-10 16:42:43] DEBUG [util_exec] [5578bd6355bc3] Finished in 0.06322s, Result: TRUE

[Code] .....

So from what I can see the domain +100 is re-creating the domain whereas domain 1 is not - it's just updating it, even though both json commands show the update statement coming through.

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Plesk 11.x / Linux :: Configure Customer DNS Settings To Use Server Main NS Records?

Jun 4, 2014

I have just moved away from Kloxo Hosting, and I am a bit confused as to how I go about setting Client domains to use the (Already Registered) Nameserver Records I have created on the server.

You see, when I create a customer, the template adds the domain with it's own nameservers, ex: (ns.customerdomain.com -> 0.0.0.0) I don't want this to be the case.

What I would like to achieve, is for all my client's to have their NS records pointing at the NS records I already have registered on the server.

The reason for this is, when I submit the registration document to my local registrar, I have to specify the nameserver address for the domain, however, I only have 2 IP's on the server. I cannot glue every customer's domain FQDN to an IP.

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Plesk 12.x / Linux :: One Subscription Or Any Of Domains Not Showing - Miss Matching Records

Jul 8, 2014

My plesk 12 is working, but one subscription doest show, or any of the domains.

Doing some digging got to this:

[root@server src]# /usr/local/psa/bin/sw-engine-pleskrun check_db_integrity-beta.php
PHP Notice: Undefined variable: PLESK_DB_HOST in /usr/local/src/check_db_integrity-beta.php on line 240
List of records in [psa.domains.cl_id] that miss a matching record in [psa.clients.id]
0
List of records in [psa.dom_level_usrs.dom_id] that miss a matching record in [psa.domains.id]
27, 32, 36, 43, 61, 83, 86

[Code] ....

ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
ERROR: Table "smb_apsImportedResources" is not found in database "psa"!
List of records in [psa.domains.webspace_id, cl_id WHERE webspace_id<>0] that miss a matching record in [psa.domains.id, cl_id WHERE webspace_id=0]
20:1, 52:1, 52:1, 52:1, 68:1

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WHM/CPanel Sends Private Key Via Clear Text Email

Sep 30, 2007

Why does the WHM panel send me my private key and passphrase for my SSL certificate to my inbox when I generate a CSR? Um... isn't that a bit insecure?

I purchased a Rapid SSL cert from NameCheap who then needed a Certificate Signature Request(CSR) which is generated from WHM.

After generating the CSR, WHM sent me an email that is literally titled 'SSL RSA PRIVATE KEY for *.<domain_removed>.com'

The email not only contains the ----- RSA PRIVATE KEY----- but also my 'challenge password' .

is this supposed to happen? and why on earth would my private key and passphrase be sent via unencrypted email? The only think I can think of is that the WHM panel feature is being used to generate the CSR and is sending me a self-signed cert private key , which I'm not going to use (i'm only going to use the CSR) Even if thats the case, I think it still shouldn't happen, its too confusing for newbies like me and I could just end up using the same passphrase for my actual certificate.

Here are the steps I followed:
1. purchased a RapidSSL from namecheap
2. Clicked 'Activate' in namecheap's SSL dashboard which then asks me for a CSR.

To get the CSR, per Site5's wiki:
1.logged into WHM
2. clicked 'Generate a SSL Certificate and Signing Request'
3. completed the 'create a new cert' form which among other things, asks me for the 'Email address the cert will be sent to'. For all the fields, see the site5 wiki
4. click Create

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