Plesk 12.x / Linux :: Missing Options From New Installation

Jun 14, 2015

After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting

Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.

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Plesk 12.x / Linux :: Enabling PHP Options Needed?

Jun 22, 2014

Enabling apache modules needed;

I need to enable following options :

mod_deflate
mod_env
mod_expires
mod_headers
mod_mime
mod_rewrite
mod_setenvif

Is this possible within Plesk 12?

I tried to enable mod_deflate and mod expires from Centos terminal without success. I need this options enabled for Opencart store.

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Plesk 12.x / Linux :: Postfix And (Send From Domain IP) Options Are Ignored

Jun 20, 2014

My environment: Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0 64bits - postfix

In documentation about Server-wide-mail settings

In Plesk for Linux with the Postfix mail server, you can change the IP address used for sending mail. Also, if your server sends mail from domain IP addresses, you can specify which name will be used as a host name in SMTP greetings.

Choose from the three options:

◦Send from domain IP addresses. By default, mail from each domain is sent using the domain's IP address. The host name used in SMTP greeting is defined by the configuration of the mail server.

◦Send from domain IP addresses and use domain names in SMTP greeting. If selected, Plesk changes the mail server configuration so that the SMTP greeting will contain the name of the domain from which an email message is sent.

This option prevent the sender's IP address from being put into public black lists, such as the Spamhaus or OpenBL lists. This might happen if the mail server host name is used in SMTP greeting for the messages sent from domain IP addresses. Some recipient servers consider such messages as spam.

We recommend that you use this option if you host less than 100 domains. In case of a large number of domains, using this option significantly increases the load on the server.

◦Send from the specified IP address. You might want to use certain IPv4 and IPv6 addresses for all outgoing mail.

Sending all mail from the specified address might be useful, for example, if the IP address of the mail server was put into public black lists, such as the Spamhaus or OpenBL lists. If you select None, outgoing mail will not be sent.Click to expand...

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Plesk 12.x / Linux :: Missing Files After Restore

Feb 25, 2015

After restore (without any errors) some of my files are missing from one particular domain. The files are present in the backup however, they just don't restore. In this case it is a Wordpress installation and the complete wp-content folder did not restore one one of the domains.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: Missing Key For Debian Repository?

Jan 6, 2015

I am using apt-cron for automatic nightly security updates.

This morning, it won't install anything - here the log:

Code:
Jan 6 04:21:00 srv2 cron-apt: CRON-APT RUN [/etc/cron-apt/config]: Tue Jan 6 04:00:01 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT SLEEP: 1052, Tue Jan 6 04:17:33 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT ACTION: 3-download
Jan 6 04:21:00 srv2 cron-apt: CRON-APT LINE: /usr/bin/apt-get -o quiet=1 upgrade -d -y -o APT::Get::Show-Upgraded=true

[Code].....

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Plesk 12.x / Linux :: Watchdog Extension Missing?

Aug 1, 2014

I want to Reinstall Watchdog(RKHunter), but i don`t find Watchdog in Extensions.

Is it no longer available ?

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Plesk 12.x / Linux :: Missing Cron Files After Reinstall?

Sep 24, 2014

I'm missing files that the existing crontab requires. There are results on Google for it, but since the parallels' forum upgrade, all the Google links are dead...

The missing crons in question are:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-sysstats: No such file or directoryClick to expand...

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Plesk 12.x / Linux :: Missing Packages On Additional PHP Versions?

Jun 11, 2015

I'm trying to make use of the multiple PHP versions in Plesk 12, however the newer versions are missing some packages my websites require.

When yum installing them it just tries to install to the default PHP5.3 version so says it is already installed.

As I didn't compile these php versions how can I install additional PHP packages to the supplied additional versions in Plesk?

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Plesk 12.x / Linux :: Fail2Ban Menu Item Missing

Jul 3, 2014

I have updated from 11.5 to 12.0 mostly in order to use Fail2Ban.

I have also installed a new Plesk 12 license key to make sure that the license allows Fail2Ban. It says now that Fail2Ban is "On". But I can not find the menu entry to get to the Fail2Ban configuration. It is simply not there... (it is supposed to be in the Securitiy menu in the Tools and Settings section...)

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Plesk 12.x / Linux :: Database Copying Between Subscriptions Missing?

Jun 11, 2015

I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.

In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.

My service provider tells me this is a feature change.

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Plesk 12.x / Linux :: Missing Domains In Subscriptions List?

Aug 25, 2014

After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.

I got this errors in the migration manager:

Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'

Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69

Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...

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Plesk 12.x / Linux :: Dovecot Won't Start - SSL Certificate Missing

Sep 24, 2014

I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing.

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Plesk 12.x / Linux :: PhpMyAdmin Cannot Connect - Config File Missing

Mar 8, 2015

I installed Plesk on a VPS running on Ubuntu 14.04. When I try to open phpMyAdmin the following error message appears:

You probably did not create a configuration file. You might want to use the setup script to create one.

Error

MySQL said: cannot connect: invalid settings.

When I try to click on the setup script link another error message pops up:

Error in Processing Request
Error code: 404
Error text: Not Found

What do I have to do to make phpMyAdmin work?

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Plesk 12.x / Linux :: Migration Fails - Deployer Application Missing

Apr 10, 2015

Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated

Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.

already tried this:
[URL] ...
...without success

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Plesk 12.x / Linux :: Missing Log Rotation Configuration File For Domain

May 7, 2015

When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....

Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/

Log rotation doesn't seem to work either, at least it doesn't work for error.log

I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.

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Plesk 12.x / Linux :: API Create Subdomain Errors And Missing Nodes

Nov 6, 2014

I'm trying to create a subdomain using API but get this as the response:

[result] => Array
(
[status] => error
[errcode] => 1002
[errtext] => ProtDir_Apache::update() failed: Unable to create user protection directory:Service node is unknown for sysuser with id=0

[code]....

how do you set the hosting type for the subdomain?! I don't see this in the docs.

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Plesk 12.x / Linux :: (Show All Webspaces) In Dashboard Missing After Upgrade

Dec 15, 2014

After an upgrade to version 12 the link 'Show all my webspaces' is missing on the Startpage/Dashboard.

Only the link to create a new own webspace is still present. Are there any settings I haven't found right now to customise this ???

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Plesk 11.x / Linux :: Missing Rsync Option At Migration Manager

Feb 15, 2014

I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.

where my Rsync checkbox is?

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Plesk 12.x / Linux :: Service Provider View Missing On Ubuntu 14.04 (only Power Panel Show Up)

Jun 18, 2014

We are unable to change the view to service provider in plesk12. Only power panel seems to show up.

Tried to do a bootstrap repair but that hasn't fixed it.

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Plesk 12.x / Linux :: Restoring From Another Installation

Jul 26, 2015

I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.

I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.

WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is

[code]....

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Installation Stopped While Psa-proftpd

Oct 15, 2014

During the installation procedure, the script stopped unexpectedly

Errors were encountered while processing:

/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Plesk 12.x / Linux :: Fail2Ban - Installation Will Not Continue

May 18, 2015

Ubuntu 10.04.4 LTS

12.0.18 Update #46, last updated at May 15, 2015 03:57 AM

Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.

F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'

Where to start and where can I find log files that could give me some clues?

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: Installation With Dedicated Database Server

Jul 21, 2015

if I can install plesk panel with a dedicated database server... and how.

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Plesk 12.x / Linux :: CentOs 7 After Installation Webpage Not Accessible

Sep 26, 2014

I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]

This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor

1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...

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Plesk 12.x / Linux :: Blank Page After CloudLinux Installation?

Mar 17, 2015

yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: MySQL Password Changed During Installation

Oct 15, 2014

Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.

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