Plesk 12.x / Linux :: Restoring From Another Installation
Jul 26, 2015
I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.
I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.
WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is
[code]....
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Mar 18, 2015
Is it enough to restore the full server backup via the web interface of Plesk to get everything running fine after a reinstall, or is there something else I should do ? I have all kind of backups (server, domains, customers). My server is running Plesk 12 on Ubuntu 12, and I think I will have Ubuntu 14 on the new installation. My backups are on a server on the same local network than my server.
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Feb 21, 2015
I update the backup of whole server (the file is .xml.tar)
Now how can I restore all my domains, server.configuration and so on?
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May 27, 2014
I get this error by installing joomla attached...
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Jun 14, 2015
After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting
Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.
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Oct 15, 2014
During the installation procedure, the script stopped unexpectedly
Errors were encountered while processing:
/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
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May 18, 2015
Ubuntu 10.04.4 LTS
12.0.18 Update #46, last updated at May 15, 2015 03:57 AM
Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.
F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'
Where to start and where can I find log files that could give me some clues?
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Nov 13, 2014
Installation of the Plesk VPN extension reproducible fails on Debian Wheezy
Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux
Steps to reproduce:
Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home
[Code] .....
What I already have tried:
Shell > apt-get install psa-vpn
Getting error mossage:
Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)
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Jul 21, 2015
if I can install plesk panel with a dedicated database server... and how.
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Sep 26, 2014
I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]
This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor
1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...
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Mar 17, 2015
yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.
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Oct 15, 2014
Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.
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Mar 2, 2015
Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:
Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):
even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being
a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable
are not causing this specific installation bug. The work-arounds:
1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)
change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).
The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.
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Dec 22, 2014
In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".
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Oct 15, 2014
on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.
To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").
After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line
"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.
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Mar 17, 2015
Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.
For this issue I try: [URL] ....
Then: [URL] ....
I changed size of buffering: [URL] .....
And at the end this: [URL] ....
After that I have the same problem only for one domain.
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Jan 12, 2015
I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.
The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.
So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?
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Nov 17, 2014
Iupdate to plesk 12.0.18
I tried to install open-xchange from application vault.
I got the following error message: Fehler: Die Installation von Open-Xchange ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '. Error stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '.
the following properties I made:
public ox website: http://ox.mydomain.de
ox installation server: myip
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Nov 5, 2014
I have installed the Wordpress application. The wordpress url is "server.com/wordpress", but I want to change it to something like "server.com/myblog".
In Plesk, the installation path cannot be changed (at least, it is not under "Change Settings").
Changing the Wordpress installation itself is not that difficult (renaming the folder in httpdocs and changing the siteurl and home parameter in the database), however, in Plesk still the old installation path is shown, and the Plesk interface to Wordpress obviously does not work any more.
How can I change the Wordpress installation path in Plesk?
Version Parallels Plesk v12.0.18_build1200140606.15 os_Ubuntu 12.04
OS Ubuntu 12.04.5 LTS
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Mar 4, 2015
How to install PHP (v.5.3+) compatible with Plesk v.12.08 with support for sockets and pthreads, mysql and etc. for Centos 6.5 (I have some configuring options).
Should I build it or there are another options provided by Plesk panel?
I need only one PHP (not multiple releases) but fine working if possible.
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May 27, 2015
I got and apt-get dependencies error while installing Postfix. At the end the log told me, to ask for free support - thats what I am trying to get here.
My system is Debian Wheezy with Plesk 12.0.18
How can I re-enable my Postfix?
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Apr 12, 2015
I have a manual instalaltion of wordpress, how I can associate it to a webspace and manage like an webapp installed from plesk?
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Apr 12, 2015
My wordpress installation in plesk some times give me:
[Sun Apr 12 14:26:08 2015] [warn] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Apr 12 14:26:08 2015] [error] Premature end of script headers: index.php
How I can fix? it's very random ....
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Oct 29, 2014
When trying to run rkhunter manually I get the error:
"Installation directory does not exist: /opt/psa"
I haven't changed the install directory setting in the rkhunter config file.
Looking for "default" rkhunter config file?
Or tell me a way to reset / reinstall rkhunter?
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Oct 28, 2014
I'm getting the following alert in my Plesk 11.5 panel :
1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.
2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.
[Code]....
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Sep 2, 2014
I was trying to update my Plesk Panel installation and got the following error:
It seems the auto updater can't download the needed files necessary to this operation.
OS: CentOS 5.7
Panel version:10.3.1
Trying to update to version: 12.0.18
ERROR LOG
Code:
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.23media.de
* openvz-kernel-rhel5: mirror.fastvps.ru
[Code] .....
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Aug 11, 2014
on a fresh installation of Ubuntu (at first 14.04 but on 12.04 the same problem occurs) I installed Plesk via the autoinstaller. It seems to be all fine except I cannot open Plesk in the browser.
The web browser shows "502 Bad Gateway", a look into the error_log at "/var/log/plesk/sw-cp-server" shows the following error:
Code:
2014/08/11 09:37:22 [crit] 4988#0: *4 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxx.xxx.xxx.xxx:8443"
So the problem seems to be the sw-engine service that cannot be started.
If I try to start it manually with `/etc/init.d/sw-engine start` it just fails:
Code:
* Starting Plesk engine pool manager sw-engine-fpm [fail]
Where to find any startup error log for sw-engine, where I could find any further information.
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Jan 23, 2015
Up until a week ago we had some troubles with package dependencies on our dedicated server running on Ubuntu 14.04.1. Plesk was totally out of reach, displaying 502 Bad Gateway pages and some other weird error on login_up.php3.
I fixed the dependencies by removing a lot of packages (including Plesk) and finally managed to reinstall Plesk using the autoinstaller, then repaired it using "/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh" (IIRC this whole bootstrapper folder was not present before reinstallation).
Now, after restoring our data from a backup pretty much everything works except for the subdomains. They all redirect to the primary domain's vhost (307 Redirect) for some reason.
"/var/log/apache2/access.log" shows the following after issuing a HTTP request to any subdomain:
Code:
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 307 244 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 200 13397 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
I have tried enabling and disabling nginx, it did not work. Then I just kept it disabled because it makes our forum think that everyone has the server's IP (because of the reverse proxy thing I assume).
Oh, and I should say: using HTTPS anywhere just gets me a 502 Bad Gateway error.
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Jul 17, 2014
On server are many Wordpress installations after scan all these were added however about 90% have this tool-tip message "A WordPress installation was previously detected at this path, but it is not operating properly now." How to correct and manage these installations
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Jan 26, 2015
I have a clean installation of Parallels Plesk on my server, and I installed wordpress on two of my domains. I'm scanning for installations through Plesk Admin, and it shows two installations with empty name and the toolkit is not functional at all. Check the attached screenshot.
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Nov 7, 2014
OS: Centos 6.5
Plesk 12.0.18 Update #23
Rouncube 1.0.0
I have had Roundcube installed and I went and changed the mail server from Courier to Dovecot. Is the installation of Dovecot supposed to make the 'Filters' tab appear in RoundCube or is there more that is supposed to be done?I tried reinstalling Dovecot & Roundcube and the settings still do not appear.
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