Plesk 12.x / Linux :: Missing Files After Restore
Feb 25, 2015
After restore (without any errors) some of my files are missing from one particular domain. The files are present in the backup however, they just don't restore. In this case it is a Wordpress installation and the complete wp-content folder did not restore one one of the domains.
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Sep 24, 2014
I'm missing files that the existing crontab requires. There are results on Google for it, but since the parallels' forum upgrade, all the Google links are dead...
The missing crons in question are:
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-sysstats: No such file or directoryClick to expand...
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May 25, 2014
I am trying to restore a backup that Parallels Plesk made (latest version) and I used to get the option at some point to replace everything. Now, I only get the options to select what I want to restore and it fails because it says certain things, domains, content is already there.
I can't find the option anymore that allows me to say replace everything during the backup. Was that removed? If so, I'd really....really like it back.
Warning:
Failed deployment of domain localhost.localdomain
Warning:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create localhost.localdomain -owner admin -do-not-apply-skeleton -notify false -guid 4fe5de63-3103-4fa0-a01c-04894e167107 -vendor-guid 75b2fa01-6c6e-4cb2-8f1b-9c69757fd3ec -creation-date 2014-02-13 -ip 46.165.251.98 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0.
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Mar 23, 2015
Would like to know what are the dangers of backing up and restoring full entire system backups (with plesk installed) to another server with a different ip address? Will the restored plesk setup operate properly and offer an ip address change in the system, or will there be any pre-requisites required such as manual ip changing within the system core files?
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Sep 20, 2013
I'm backing up a domain in Plesk Panel 11.0.9 on Windows, it's a large backup with 50,000+ images in it so the backup gets split into multiple zips
xxxxxx__xxxxxx.com_vhost_1309200100.zip
xxxxxx__xxxxxx.com_vhost_1309200100.zip1
xxxxxx__xxxxxx.com_vhost_1309200100.zip2
xxxxxx__xxxxxx.com_vhost_1309200100.zip3
Now what I want to do is restore 11 files from the backup. What I certainly don't want to do is restore the entire domain as I don't want to loose any changes since the last backup.
As it seems impossible to extract files from the archives.
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Jun 14, 2015
After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting
Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.
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Jun 3, 2015
We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.
First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true
The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.
While investigating this issue we have found:
1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.
2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1
3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.
In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.
We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?
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Jan 6, 2015
I am using apt-cron for automatic nightly security updates.
This morning, it won't install anything - here the log:
Code:
Jan 6 04:21:00 srv2 cron-apt: CRON-APT RUN [/etc/cron-apt/config]: Tue Jan 6 04:00:01 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT SLEEP: 1052, Tue Jan 6 04:17:33 CET 2015
Jan 6 04:21:00 srv2 cron-apt: CRON-APT ACTION: 3-download
Jan 6 04:21:00 srv2 cron-apt: CRON-APT LINE: /usr/bin/apt-get -o quiet=1 upgrade -d -y -o APT::Get::Show-Upgraded=true
[Code].....
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Aug 1, 2014
I want to Reinstall Watchdog(RKHunter), but i don`t find Watchdog in Extensions.
Is it no longer available ?
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Jun 11, 2015
I'm trying to make use of the multiple PHP versions in Plesk 12, however the newer versions are missing some packages my websites require.
When yum installing them it just tries to install to the default PHP5.3 version so says it is already installed.
As I didn't compile these php versions how can I install additional PHP packages to the supplied additional versions in Plesk?
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Jul 3, 2014
I have updated from 11.5 to 12.0 mostly in order to use Fail2Ban.
I have also installed a new Plesk 12 license key to make sure that the license allows Fail2Ban. It says now that Fail2Ban is "On". But I can not find the menu entry to get to the Fail2Ban configuration. It is simply not there... (it is supposed to be in the Securitiy menu in the Tools and Settings section...)
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Jun 11, 2015
I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.
In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.
My service provider tells me this is a feature change.
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Aug 25, 2014
After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.
I got this errors in the migration manager:
Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'
Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69
Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...
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Sep 24, 2014
I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing.
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Mar 8, 2015
I installed Plesk on a VPS running on Ubuntu 14.04. When I try to open phpMyAdmin the following error message appears:
You probably did not create a configuration file. You might want to use the setup script to create one.
Error
MySQL said: cannot connect: invalid settings.
When I try to click on the setup script link another error message pops up:
Error in Processing Request
Error code: 404
Error text: Not Found
What do I have to do to make phpMyAdmin work?
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Apr 10, 2015
Migrating accounts to a fresh Plesk 12 installation task fails with the following error: Perhaps /usr/local/psa/admin/bin/deployer application missing, has incorrect permissions or unexpectedly terminated
Fresh install of Plesk 12.0.18 MU42 on CentOS 7.1. Tried to reinstall, same problem.
already tried this:
[URL] ...
...without success
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May 7, 2015
When I specify log rotation settings for domain xyz.com in Plesk panel I expect them to be saved in /etc/logrotate.d/xyz.com file, at least this is the expected behaviour according to Plesk12 Admin Guide: [URL] ....
Apparently, it doesn't happen and I don't have xyz.com file in /etc/logrotate.d/
Log rotation doesn't seem to work either, at least it doesn't work for error.log
I read somewhere that log rotation feature has to be specially enabled in Plesk but I couldn't find specifics anywhere.
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Nov 6, 2014
I'm trying to create a subdomain using API but get this as the response:
[result] => Array
(
[status] => error
[errcode] => 1002
[errtext] => ProtDir_Apache::update() failed: Unable to create user protection directory:Service node is unknown for sysuser with id=0
[code]....
how do you set the hosting type for the subdomain?! I don't see this in the docs.
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Dec 15, 2014
After an upgrade to version 12 the link 'Show all my webspaces' is missing on the Startpage/Dashboard.
Only the link to create a new own webspace is still present. Are there any settings I haven't found right now to customise this ???
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Feb 15, 2014
I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.
where my Rsync checkbox is?
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Feb 23, 2014
I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.
I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.
I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.
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Jun 9, 2015
# yum remove git httpd sendmail -y
now my plesk and server doenst work anymore.
is possible to reinstall those by ssh?
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Jun 18, 2014
We are unable to change the view to service provider in plesk12. Only power panel seems to show up.
Tried to do a bootstrap repair but that hasn't fixed it.
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Apr 3, 2015
I deleted my databases unconsciously in Parallels Plesk 12 for CentOS.I want to restore all data because it's more important for my activities.Is it possible to restore or others possibilities for my problem ?
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Aug 3, 2013
Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!
If we try to create the map file on our failover server, we get the error:
The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.
And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts
What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!
Our OS is Debian Squeeze
PP is 11.5.30
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Sep 28, 2014
I have restore my Plesk 12.0.18 Backup after new installed Server from Ubuntu Server 12 to Ubuntu Server 14.
The Backup is from Plesk 12.0.18 under Ubuntu Server 12!
After restore all Mailboxes are available and work they, but all Mailboxes are empty. No contents are restored.
New try to restore Mail Account only have no Result.
I have downloaded my backup file to local Computer and extract.
In file backup_mydomain_mn_1409281400.tgz are all Messages encrypt available. But Not restored.
Why????
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Aug 14, 2014
I've generated migration files on a source server that runs plesk11.5..I've transfer these files to my new server (plesk 12).I've logged into plesk on the new server, go to migration tool and create a new migration using local files.with chrome dev tools. i can see the following a post request is sent to :
/plesk/ server/migration/start/ the response is a redirection ( http status 303 , location = /admin/backup/restore/type/import/id/migration )a
After several attempts to this url I've got : admin/backup/restore/type/import/id/migration net::ERR_TOO_MANY_REDIRECTS..is there a way to restore the data using the command line ?
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