Plesk 12.x / Linux :: CentOs 7 After Installation Webpage Not Accessible

Sep 26, 2014

I'm just testing Plesk 12 on CentOs 7 and after installation is succesfully completed, I cant access [URL]

This is the environment and steps which I taken:
* Fresh CentOs 7 iso
* Windows 2008 R2 Hyper-v hypervisor

1) Installation of the CentOs successfully completed
2) Yum update
3) Download auto-installer
4) Run auto-installer
5) process successfully completed
6) NOW I CAN'T access the url ...

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Plesk 12.x / Linux :: Scheduled Tasks Not Accessible

May 28, 2015

after creating a new cron job, when i try to open Scheduled Tasks i get this error :Internal error: DateTime::__construct(): Failed to parse time string (2015-05-28 0.12:0:37) at position 17 ): Unexpected character

Message DateTime::__construct(): Failed to parse time string (2015-05-28 0.12:0:37) at position 17 ): Unexpected character
File Helper.php
Line 143
Type Exception

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Plesk 12.x / Linux :: Mail Folder Accessible To Each User

Nov 26, 2014

I would like my Plesk users to each have access to the mail folder for their domain. cPanel appears to do this by default by creating a folder named /home/user/mail which contains a subfolder for each domain name. Plesk, however, places all email folders together in the /var/qmail/mailnames folder. I would like to end up with a structure similar to how cPanel does it, but it looks like there are at least a couple of ways to accomplish that and I'm not sure what would be the most safe, reliable way to do it.

One way I can think to do it would be to override the Plesk dovecot config by adding a new config file to /etc/dovecot/conf.d. I think changing the values for mail_home and mail_location as follows would possibly work.

Old values:
mail_home = /var/qmail/mailnames/%Ld/%Ln
mail_location = maildir:/var/qmail/mailnames/%Ld/%Ln/Maildir​

New values:
mail_home = /var/www/vhosts/%Ld/mail/%Ld/%Ln
mail_location = maildir:/var/www/vhosts/%Ld/mail/%Ld/%LnMaildir​

I see a potential issue with this solution; the %Ld for an add-on domain will probably be the add-on domain, and there will not be a folder within /vhosts/ with that name. Perhaps there is another variable for the primary domain that I could use there.

A second way I can think to do it would be to add a symlink in /var/www/vhosts/domain/ named "mail" that points to the actual mail folder for a domain. Again, issues would probably occur here with add-on domains, and I also can't see a way to automate this. I also predict permissions issues with this solution.

I am using Dovecot if that makes a difference.

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Plesk 12.x / Linux :: Create Webpage Where Users Can Make SRV Record

Nov 11, 2014

I want to create a webpage where users can make a SRV record. I thought this is possible with the Plesk API but i dont have any expierance with the API. How to create it?

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Plesk 12.x / Linux :: Server Secondary Hard Disk Is Not Accessible Through Ftp Account

Feb 10, 2015

I have a server with two hard disks.

The centos operating system and plesk (and also apache webserver) are installed on the first hard disk.

I have mounted the second hard disk (6 TB with ext4 file system) in a folder under /var/www/vhosts/AHostingAccount directory.

This folder is accessible via plesk's file manager but i cannot access it via ftp.

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Apache :: Every Single Webpage Visit Redirects To Webpage - Redirect Loop

Sep 1, 2014

I've been having troubles with my website recently . I installed a forum software (MyBB), and the problem started happening shortly after. I've talked to a few site admins in the MyBB community but they all say that none of MyBB's scripts are capable of doing this.

Every single webpage i visit redirects me to a webpage which then has a redirect loop. I've removed all recent changes made to my website via FTP and restarted apache, but i'm still receiving the same error. I'm not quite sure what to do.

Link to my website: ript.onl
Screenshots: [URL] ....

Every single webpage does this. I dont have any .htaccess files around and i've checked a few config files for anything out of the ordinary, but haven't seen anything.

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Plesk 12.x / Linux :: Restoring From Another Installation

Jul 26, 2015

I've had nothing but issues trying to restore a backup from another plesk installation.Running Plesk 12 on CentOS 6. I installed a php extension which required php 5.4. Yum updated our php version, which broke a couple of our sites. In trying to use yum to remove php 5.4, it also removed several components to plesk.

I then attempted to reinstall plesk and restore our backups from the previous day, but ran into several errors related to the way plesk hashes passwords in backups (as I now had a new key to hash against, they wouldn't work right). I solved that problem by running the fix passwords utility . But now I'm getting the following errors, I suspect the first one is the main problem.

WARNING: (server object '') Execution of /usr/local/psa/bin/sw-engine-pleskrun /usr/local/sb/utils/bru.php --restore --log=stdout --file=/usr/local/psa/PMM/tmp/sb54DVSHeFh.zip --target=server_settings failed with return code 1.
Stderr is

[code]....

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Plesk 11.x / Linux :: Error Installation Joomla App

May 27, 2014

I get this error by installing joomla attached...

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Plesk 12.x / Linux :: Missing Options From New Installation

Jun 14, 2015

After my HDD crashed, I replaced it and installed Plesk 12.0.18 but not some options are missing from the panel.I'm missing this functionality: Send from domain IP addresses and use domain names in SMTP greeting

Also now after the restoration of the backups in /var/www/vhosts/<DOMAIIN_NAME>/logs/There are no logs, but they are present in /var/www/ vhosts/ system/<DOMAIIN_NAME>/logs/Before they were symlinked to the first directory.all my domains with a dedicated IP are being sent from my main IP, and they are being marked as spam because of SPF.

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Plesk 12.x / Linux :: Installation Stopped While Psa-proftpd

Oct 15, 2014

During the installation procedure, the script stopped unexpectedly

Errors were encountered while processing:

/var/cache/apt/archives/psa-proftpd_1.3.5-ubuntu14.04.build1200140604.16_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Plesk 12.x / Linux :: Fail2Ban - Installation Will Not Continue

May 18, 2015

Ubuntu 10.04.4 LTS

12.0.18 Update #46, last updated at May 15, 2015 03:57 AM

Just recently (after update #46) Fail2Ban stopped working and I couldn't restart it or pin point the reason behind it. I decided to uninstall F2B component via Plesk installer.

F2B uninstalled however when I try to install it again I get error : 'Installation will not continue'

Where to start and where can I find log files that could give me some clues?

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: Installation With Dedicated Database Server

Jul 21, 2015

if I can install plesk panel with a dedicated database server... and how.

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Plesk 12.x / Linux :: Blank Page After CloudLinux Installation?

Mar 17, 2015

yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: MySQL Password Changed During Installation

Oct 15, 2014

Is it possible, that the script changes my admin password for MySQL? I can not connect to my MySQL Server any more.

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Plesk 12.x / Linux :: Spamassassin Installation Error - Ubuntu 14.04

Mar 2, 2015

Installing Plesk Panel with Spamassassin on Ubuntu 14.04 LTS gives a significant error:

Restarting SpamAssassin Mail Filter Daemon: No /usr/bin/perl found running; none killed.
server socket setup failed, retry 1: spamd: could not create IO::Socket::INET6 socket on [::1]:783: Cannot assign requested address
server socket setup failed, retry 2: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use

server socket setup failed, retry 9: spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
spamd: could not create IO::Socket::INET6 socket on [127.0.0.1]:783: Address already in use
invoke-rc.d: initscript spamassassin, action "restart" failed.
dpkg: error processing package sa-compile (--configure):

even though spamassassin (i.e. spamd) is not running. The usual suspects for the before mentioned error, being

a) differences in the name of the PIDFILE variable in /etc/default/spamassassin and /etc/init.d/spamassassin
b) directory and/or file location are not readable/writable

are not causing this specific installation bug. The work-arounds:

1 - not installing spamassassin (not an option)
2 - installing spamassassin and (afterwards)

change /etc/default/spamassassin, add the option "-4" to the line OPTIONS, resulting in the line: OPTIONS="--nouser-config -4 --username=popuser --daemonize --helper-home-dir=/var/qmail --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --create-prefs --max-children=5"
run plesk-installer or autoinstaller again ..Work-around 2 works fine, after reinstallation the /etc/default/spamassassin is as it should be (note that the added "-4" is not present anymore).

The before mentioned work-around suggests some error in the installation process, very likely to be an issue with the chronological order of installation of the various components. In theory, it can be excluded that this bug/issue is caused by psa-spamassassin and/or spamassassin (version 3.3.x) packages, even though some current spamassassin bugs are known: URL....I sincerely hope that Parallels Team can investigate and patch both of the bugs/issues.

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Plesk 12.x / Linux :: Wordpress Installation Not Operating Properly

Dec 22, 2014

In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".

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Plesk 12.x / Linux :: Installation Script MySQL Error

Oct 15, 2014

on my Ubuntu 14.04 LTS server, I have ran the install script. This process stopped with the message: ERROR while trying to establish test connection. If you are installing Plesk on an already configured MySQL server, you need to specify the administrator's credentials to succeed with the installation.

To do this, you need to create a file - /root/.my.cnf with the 'client' section where you need to provide user and its password ("user = $admin_name" and "password = $admin_pass").

After installation is finished, the file /root/.my.cnf will be renamed to /root/.my.cnf.bak

Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again

Accordingly, I have the existing my.conf copied to the ROOT directory and added the two missing lines in the client area. After that I started the plesk-installer.sh again. The process stopped at a line

"Installed product components are determined" and nothing still happend. The log files says nothing but the last information at the previous try.

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Plesk 12.x / Linux :: One Site Not Reachable After Installation Of CloudLinux

Mar 17, 2015

Yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS.

For this issue I try: [URL] ....

Then: [URL] ....

I changed size of buffering: [URL] .....

And at the end this: [URL] ....

After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: Upgrading Phpbb Breaks Installation

Jan 12, 2015

I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.

The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.

So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?

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Plesk 12.x / Linux :: Open-xchange Installation Error

Nov 17, 2014

Iupdate to plesk 12.0.18

I tried to install open-xchange from application vault.

I got the following error message: Fehler: Die Installation von Open-Xchange ist fehlgeschlagen. Non-zero exit status returned by script. Output stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '. Error stream: 'Creating OX context user_30 Not Found Failed to create OX context user_30: Not Found '.

the following properties I made:
public ox website: http://ox.mydomain.de
ox installation server: myip

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Plesk 12.x / Linux :: How To Change Installation Path Of WordPress Application

Nov 5, 2014

I have installed the Wordpress application. The wordpress url is "server.com/wordpress", but I want to change it to something like "server.com/myblog".

In Plesk, the installation path cannot be changed (at least, it is not under "Change Settings").

Changing the Wordpress installation itself is not that difficult (renaming the folder in httpdocs and changing the siteurl and home parameter in the database), however, in Plesk still the old installation path is shown, and the Plesk interface to Wordpress obviously does not work any more.

How can I change the Wordpress installation path in Plesk?

Version Parallels Plesk v12.0.18_build1200140606.15 os_Ubuntu 12.04
OS Ubuntu 12.04.5 LTS

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Plesk 12.x / Linux :: Make Compatible PHP Installation With Sockets And Pthreads

Mar 4, 2015

How to install PHP (v.5.3+) compatible with Plesk v.12.08 with support for sockets and pthreads, mysql and etc. for Centos 6.5 (I have some configuring options).

Should I build it or there are another options provided by Plesk panel?

I need only one PHP (not multiple releases) but fine working if possible.

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Plesk 12.x / Linux :: Postfix Apt-get Unmet Dependencies Error During Installation

May 27, 2015

I got and apt-get dependencies error while installing Postfix. At the end the log told me, to ask for free support - thats what I am trying to get here.

My system is Debian Wheezy with Plesk 12.0.18

How can I re-enable my Postfix?

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Plesk 12.x / Linux :: Manual Installation Of Wordpress - How To Associate It To Webspace

Apr 12, 2015

I have a manual instalaltion of wordpress, how I can associate it to a webspace and manage like an webapp installed from plesk? 

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Plesk 12.x / Linux :: Wordpress Installation - Premature End Of Script Headers

Apr 12, 2015

My wordpress installation in plesk some times give me:

[Sun Apr 12 14:26:08 2015] [warn] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Apr 12 14:26:08 2015] [error] Premature end of script headers: index.php

How I can fix? it's very random ....

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Plesk 12.x / Linux :: Rkhunter Config - Installation Directory Does Not Exist

Oct 29, 2014

When trying to run rkhunter manually I get the error:

"Installation directory does not exist: /opt/psa"

I haven't changed the install directory setting in the rkhunter config file.

Looking for "default" rkhunter config file?

Or tell me a way to reset / reinstall rkhunter?

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Plesk 11.x / Linux :: Panel 11.5 Update - Installation Or Upgrade Failed

Oct 28, 2014

I'm getting the following alert in my Plesk 11.5 panel :

1) Failed to update Panel. To solve this problem, you can send the update log to Parallels support. View the update logs (Oct 27, 2014). View the update logs (Oct 28, 2014). Copy the logs to your computer before you close this message. To close this message, click here.

2) Installation or upgrade failed. For more information, log in as root to the server over SSH and view the file /tmp/plesk_11.5.30_installation.log. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation.
----------------------------
here the final part of the update log:
----
===> Cumulative APS controller database (apsc) upgrade has been started.
===> Upgrade of APS controller database has been completed.
===> Cumulative Plesk database upgrade (revertable stage) has been started.

[Code]....

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Plesk 11.x / Linux :: Update Installation - Can't Download Needed Files Necessary To This Operation

Sep 2, 2014

I was trying to update my Plesk Panel installation and got the following error:

It seems the auto updater can't download the needed files necessary to this operation.

OS: CentOS 5.7
Panel version:10.3.1
Trying to update to version: 12.0.18

ERROR LOG

Code:
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.23media.de
* openvz-kernel-rhel5: mirror.fastvps.ru

[Code] .....

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Plesk 12.x / Linux :: Fresh Installation Of Ubuntu - Sw-engine Fails To Start?

Aug 11, 2014

on a fresh installation of Ubuntu (at first 14.04 but on 12.04 the same problem occurs) I installed Plesk via the autoinstaller. It seems to be all fine except I cannot open Plesk in the browser.

The web browser shows "502 Bad Gateway", a look into the error_log at "/var/log/plesk/sw-cp-server" shows the following error:

Code:
2014/08/11 09:37:22 [crit] 4988#0: *4 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxx.xxx.xxx.xxx:8443"
So the problem seems to be the sw-engine service that cannot be started.
If I try to start it manually with `/etc/init.d/sw-engine start` it just fails:

Code:
* Starting Plesk engine pool manager sw-engine-fpm [fail]

Where to find any startup error log for sw-engine, where I could find any further information.

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Plesk 12.x / Linux :: Subdomains Redirect To Primary Domain After Repairing Installation

Jan 23, 2015

Up until a week ago we had some troubles with package dependencies on our dedicated server running on Ubuntu 14.04.1. Plesk was totally out of reach, displaying 502 Bad Gateway pages and some other weird error on login_up.php3.

I fixed the dependencies by removing a lot of packages (including Plesk) and finally managed to reinstall Plesk using the autoinstaller, then repaired it using "/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh" (IIRC this whole bootstrapper folder was not present before reinstallation).

Now, after restoring our data from a backup pretty much everything works except for the subdomains. They all redirect to the primary domain's vhost (307 Redirect) for some reason.

"/var/log/apache2/access.log" shows the following after issuing a HTTP request to any subdomain:

Code:
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 307 244 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
<ip> - - [23/Jan/2015:23:15:31 +0100] "GET / HTTP/1.1" 200 13397 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"

I have tried enabling and disabling nginx, it did not work. Then I just kept it disabled because it makes our forum think that everyone has the server's IP (because of the reverse proxy thing I assume).

Oh, and I should say: using HTTPS anywhere just gets me a 502 Bad Gateway error.

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