Plesk 12.x / Linux :: How To Tell If Migration Is Still In Process

Jun 12, 2015

I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.

And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.

How can I tell if the migration is still processing or if it has froze and I should restart the migration again?

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Plesk 12.x / Linux :: Can't Apply Process Slot

Jul 11, 2015

im suddenly seeing this in my error log not sure what i need to change

mod_fcgid: can't apply process slot for /var/www/cgi-bin/cgi_wrapper/cgi_wrapper

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Plesk 12.x / Linux :: Error During Scheduled Backup Process

Jun 18, 2014

Sometimes I get this error:

Domain: mydomain.com

Plesk entry point: https://myserver.local:8443/

Following error is occurred during scheduled backup process:

[Errno 17] File exists: '/usr/local/psa/PMM/logs/backup-2014-06-18-23-30-05-556'

but in the backup.log and in the pmmcli.log I don't found any error.

What does it mean?

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Plesk 12.x / Linux :: Process PHP By Nginx (PHP-FPM) Trailing Slash

Jul 12, 2015

I have a dedicated server with debian 7 and plesk 12.1, I recently install php-fpm from the "Add and Remove Product Components" panel, then I activated the "process PHP by nginx" checkbox on "Web Server Settings " panel. when I did that every internal pages gives me a blanck page (i have a magento website), by looking on the url i found that i have always "/" (slash) at the end of all my urls and that deleting those slash fix the thing, i don't know how to stop php-fpm or nginx from adding this slash at the end of all my urls,

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Plesk 12.x / Linux :: Migration From 11.5 To 12.0.18 - No Tab Mail

Jun 23, 2014

Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values ​​in 12.0.18).

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Plesk 12.x / Linux :: Failed To Start PHP FastCGI Process Manager

Mar 10, 2015

I use centos 7 , atomic repo, plesk 12 12.0.18 Update #37 php fpm not work.

[root@vmi36735 ~]# systemctl status php-fpm.service
php-fpm.service - The PHP FastCGI Process Manager
Loaded: loaded (/usr/lib/systemd/system/php-fpm.service; enabled)
Active: failed (Result: resources)

[Code] ....

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Plesk 12.x / Linux :: MySQL Process Running Unlimited With High CPU?

Mar 23, 2015

I have a single mysql process that never stops and running with 10-200% CPU load: URL....

I restart mysql => process coming back
I restart server => process coming back
I kill process => process coming back

I have run:
# mysqladmin -uadmin -p`cat /etc/psa/.psa.shadow` -i 1 processlist
but there was noting that runs >10min.

Code:
> SHOW FULL PROCESSLIST;
+------+-------+-----------+------+---------+------+-------+-----------------------+
| Id | User | Host | db | Command | Time | State | Info |
+------+-------+-----------+------+---------+------+-------+-----------------------+
| 328 | admin | localhost | psa | Sleep | 56 | | NULL |
| 8110 | admin | localhost | NULL | Query | 0 | init | SHOW FULL PROCESSLIST |
+------+-------+-----------+------+---------+------+-------+-----------------------+
2 rows in set (0.00 sec)
I have strace the PID

Code:
# timeout 1m strace -f -c -p 5873
Process 5873 attached with 30 threads - interrupt to quit
Process 10499 attached (waiting for parent)
Process 10499 resumed (parent 5873 ready)
Process 10502 attached (waiting for parent)
Process 10502 resumed (parent 5873 ready)
Process 10503 attached (waiting for parent)

[code]....

I found with google a hint for high cpu URL....I have deinstalled "health monitor" module, but that was not the reason.I use plesk 12.0.18 Update #38 with CentOS 6.6 (Final).

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: What Happens With Email On Old Server After Migration

Sep 2, 2014

If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?

Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 12.x / Linux :: Migration And Symbolic Links?

Feb 17, 2015

Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.

A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.

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Plesk 12.x / Linux :: After Migration To New Server - No Awstat

Nov 17, 2014

I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want

When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:

"Some errors occured during installation."

Solved, changed settings in Customer Service Plan and synchronized...

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Plesk 12.x / Linux :: Watchdog Messages After Migration From 11 To 12

Sep 26, 2014

After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory

Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?

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Plesk 12.x / Linux :: No Migration And Transfer Agent Found

Dec 20, 2014

Plesk from plesk server Migration, I want to do

I get the following error.

Error: No Migration & Transfer Agent found. Data migration cannot be performed.

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Webalizer Stopped Working After Migration?

Sep 15, 2014

I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.

- Is there a chance to repair it and not loose the data? If yes, how do I do that?

- Or do I have to remove it and install Webalizer again? How do I do that?

OS Ubuntu

Uninstalling Webalizer with plesk updater is not possible.

After executing this:

Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:

Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status

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Plesk 12.x / Linux :: Migration No Free IP Addresses Of This Type Available

Jun 17, 2015

get this problem on a completely new installed machine Ubuntu 14.04. I want to migrate and i come only to that point after Checks -

Home>Tools & Settings>Migration & Transfer Manager>
Define IP Addresses Mapping:

Next button is unavailable and i get the message "No free IP addresses of this type available".I tried to upload a new txt file with old and new IP address, but i doesn't get a feedback. So what I can do now?

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Plesk 11.x / Linux :: Domain Keys Won't Work After Migration

May 24, 2013

Recently I migrated my server from CentOs 5 to CentOS 6.4, while using the migration manager from plesk 11.0.9 (the migration was between the same plesk version).

I used rsync first, which caused some trouble, but without it, the migration process worked fine.

Unfortunately, if I create new domains now, they won't get any domainkey DNS entries anymore and under /etc/domainkeys no keys are created for the new domains.

Nothing I tried did work so far, which was resetting the DNS template, turning on and off the domainkeys setting, nor did calling "/usr/local/psa/admin/sbin/mchk --with-spam" resolve the problem.

For the existing domains, domainkeys work fine, but I can't find any errors how I can fix my plesk installation to generate domainkeys for new domains.

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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Plesk 12.x / Linux :: Accounts Migration Error (from CPanel)

Oct 15, 2014

I'm getting following errors while migrating my accounts from latest version of cPanel:

Code:
Warning:

Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.

Because of that none of my accounts can't be migrated.

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Plesk 12.x / Linux :: After Migration No Alias Email And Webmail

Nov 17, 2014

I have recently migrated from one server with Plesk 11 to another server with Plesk 12 and cant get the alias emails work properly like they worked before the migration. I can send emails from any alias@alias.domain (via Outlook), but cant receive them.I can receive emails only from the mailbox email of the main domain, but not for the alias-email of that mailbox for an alias domain that worked well for Plesk 11. Where might be the problem?

I have created a webmail.domain.tld in the Webmail-Services (where it says Horde 6.2.1 is installed), but the webmail.maindomain.tld is not working. I get displayed only the "webservers default page". Webmail.maindomain.tld worked well in Plesk 11.There is also no "Webmail" link in the domain control pannel like it used to be in the Plesk 11.I have created a new abonnement with a new domain to test this, but there is no Webmail link for this abonnement as well.

You message for <alias@alias.tld> from 2014/11/17 could not be delivered. 4.0.0 smtp; 454 4.7.1 <alias@alias.tld>: Relay access denied

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Plesk 12.x / Linux :: Relation 502 Bad Gateway / Can't Apply Process Slot And Restart Iptables

Jul 8, 2015

I have a strange issue on a Plesk 12 VPS. Sometimes the sites result in a "502 Bad Gateway (nginx)". This happens 1 or 2 times a day on different times.

In the httpd log I see a record "can't apply process slot" and in nginx log I see "connect() failed (111: Connection refused) while connecting to upstream" but restarting apache and/or nginx will not always result in a working site.

When I restart iptables everything is working fine again.

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Plesk 12.x / Linux :: Domain Migration From CPanel 11.42 - PHP Fatal Error

Sep 5, 2014

I trying to migrate a domain from cpanel 11.42 to my new plesk 12 vps.

When i do this i got a error:

PHP Fatal error: Call to a member function getElementsByTagName() on a non-object in /usr/local/psa/admin/plib/backup/Conflicts/Detector.php on line 536

The domain has 3 sub domains, 1 parked domain and several mailboxes.

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Plesk 11.x / Linux :: No Backup / Migration Of Data Stored In Roundcube

May 30, 2014

Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45

The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.

I think it's a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).

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Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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