Plesk 12.x / Linux :: After Migration No Alias Email And Webmail
Nov 17, 2014
I have recently migrated from one server with Plesk 11 to another server with Plesk 12 and cant get the alias emails work properly like they worked before the migration. I can send emails from any alias@alias.domain (via Outlook), but cant receive them.I can receive emails only from the mailbox email of the main domain, but not for the alias-email of that mailbox for an alias domain that worked well for Plesk 11. Where might be the problem?
I have created a webmail.domain.tld in the Webmail-Services (where it says Horde 6.2.1 is installed), but the webmail.maindomain.tld is not working. I get displayed only the "webservers default page". Webmail.maindomain.tld worked well in Plesk 11.There is also no "Webmail" link in the domain control pannel like it used to be in the Plesk 11.I have created a new abonnement with a new domain to test this, but there is no Webmail link for this abonnement as well.
You message for <alias@alias.tld> from 2014/11/17 could not be delivered. 4.0.0 smtp; 454 4.7.1 <alias@alias.tld>: Relay access denied
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Sep 2, 2014
If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?
Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?
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Nov 24, 2014
I have done the migration with the Migration Manager from Confixx to Plesk 12.0.18. Users can login tho the mail account with Outlook, thats no problem(old password is working). If the webmailer is set to Hord the user also can login. But if i switch to roundcube it is not possible to login to the Webmailer! You get the message "Die Anmeldung ist fehlgeschlagen." (Login failed)
After changing the email password in plesk, it is then possibe to login(even if the new password is identical to the old one)?!?
Is this a known bug? Is there a solution for that?!? I really don't want to email every customor to ask him to change his password?!
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Jun 4, 2014
I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.
Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.
After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.
I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.
What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?
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Jul 14, 2015
I have a plesk12 webhost linux. We are having an issue about horde webmail. Weird because one of the email user cannot open email coming from specific email address and this is the message:
Error Message: Error when communicating with the server and There has been no contact with the server for several minutes. The server may be temporarily unavailabe or network problems may be interrupting your session. You will not see any updates until the connection is restored.
Now upon checking to the error logs of httpd, I found the ff:
[Tue Jul 14 16:53:09 2015] [warn] [client 202.X.X.X] mod_fcgid: stderr: PHP Fatal error: Class 'Math_BigInteger' not found in /usr/share/psa-pear/pear/php/Horde/Mapi.php on line 172, referer:http://webmail.domainsample.com/imp/dynamic.php?page=mailbox
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Jul 16, 2014
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test
Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
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Feb 7, 2014
how to create email alias in plesk api.?
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Jul 2, 2014
We have noticed that if we have created example@domain.tld email account and we create new domain alias for example alias.tld. We have already created email accounts for example@domain.tld and example@alias.tld.
Now, if we change email account name for example example2@domain.tld only mailbox for example2@domain.tld is updated, example@alias.tl is unchanged.
In this case if someone send email to example2@alias.tld email will not be delivered because alias mail name was not updated. We have noticed this error in PPA 11.1 and PPA 11.5.
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Nov 29, 2014
My requirement is to redirect all hosted domain's webmail to the main hosting webmail url .. how can this be achieved ?
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Aug 23, 2014
Configuration:
Config server / Preferred domain for web sites / domain.tld
Config hosting to domain / Preferred domain / domain.tld
Problem: I've created a primary domain.tld and work without problems I type www.domain.tld and work fine redirect to domain.tld format but I've created different alias and only work www.domain.tld format don't work domain.tld format.
In google webmastertools i see this error in domain.ltd panel
Redirect
HTTP/1.1 301 Moved Permanently
Server: nginx
Date: Fri, 22 Aug 2014 18:09:28 GMT
Content-Type: text/html; charset=UTF-8
Content-Length: 0
Connection: keep-alive
Location: http://www.domain.tld/
X-Powered-By: PleskLin
MS-Author-Via: DAV
Vary: User-Agent
How can solve to Alias work with domain.tld format?
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May 5, 2015
Plesk 12. Using the "Corporate/Business" -> "Power User view".
Where do you add a Domain Alias? The webspace has no option to add this and all documentation I've found so far seems to indicate there should be a button that says add domain or add domain alias.
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Feb 16, 2015
I want to setup a domain alias without www in front of it. A quite simple task in the past...but not with Plesk 12. So I have a service domain (for example: service.com) that I use for ALL clients. But each client has only a subdomain of it as alias in his account. so client1.service.com, client2.service.com....and so on. And only that subdomain...nothing more...for each account. How to achieve that in Plesk 12?
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Sep 15, 2014
I have a domain that has a ton of alias domains in my panel.
If I get it to show "All" entries per page, change it to "Active List", and get back to "Classic List", they show up correctly.
Nevertheless, I have to do it every single time I log in to the panel.
Pagination also doesn't seem to work in 10, 25 and 100 entries if I don't do that.
That started happening after some update on version 12.
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Jan 3, 2015
System: Plesk Panel 12, updated on CentOS 6
Situation:
"Main-domain" domain with 2 "alias-domains" (301-forward). For "Main-domain" I created a wildcard subdomain. All works fine.
ToDo:
I want to create wildcard domains for both "alias-domains".
Problem:
It is not possible to create wildcard subdomains for both "alias-domains".
1. How to create wildcard-subdomains on "alias-domains"?
2. How do I disable Plesk to respond to every domain, which isnt covered by a wildcard?
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Aug 25, 2014
When creating a domain alias in Plesk, I can activate Web, Mail and DNS. When I activate "Mail" I would think that I now can create a mail address with that domain (myaddress @ domainalias.com). But I can't. If I create a new one I only can choose between the "real" domains. Is this a bug or a feature?
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May 6, 2014
I've got a situation in which I need to have a set of mail accounts that share a domain name with a domain that's already in use as a domain alias and because the domain is already in use, I'm unable to create a new account using that domain. I tried explicitly adding "www" to the domain alias so I could keep the www.domain.com address as an alias and reserve the "domain.com" name for use as a separate account, but Plesk won't allow for that.
How to address this? The idea I'm currently considering is to delete the domain alias and then create the new account and manually set the DOCUMENT ROOT of the new account to refer to the other domain's document root. I'm sure this could create some difficulty in Plesk so I'm looking for input before trying it. I'm actually not even sure exactly where I would be able to redefine the document root with Plesk allowing the change and not overwriting it later.
If all else fails, I can setup a new account on a different and unrelated Plesk server, but I'd prefer not to do that.
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Sep 20, 2014
i recently purchased a VPS Server from OVH, So far all is good with it, I have 4 domains parked off in a local South African Server that using DNS Records are pointing to the VPS Servers. The website etc is all displayed 100% so no issues there.My problem comes with email, Generally I use GMAIL to access all my emails using their POP3 and SMTP Feature by just putting in the details like how outlook is. Unfortunately it keeps on saying connection timed out and at times says another error to do with denying access.
So then I try accessing my email using the webmail interface, Im using mailenable and mailenable webmail, I cannot access the webmail through the panel neither can I access it using the link webmail.domain.com or webmail.domain.com/mewebmail/ as it gives the following error:
Service Unavailable: HTTP Error 503. The service is unavailable.
My setup for my emails is as follows: I have 4 domains (for example sake lets call it domain1, domain2, domain3, domain 4) now domain2,3 and 4 3 individual email addresses with no mailboxes as I set it up on plesk so that all email from there gets forwarded to main Domain calling it domain1. like info@domain1.com.In this way I do not have to open so many and all email found on one place. However I would like to make sure I can still send using the domain2 email address which logic tells me I should just need username password and the smtp settings.
But unfortunately even that when I want to set up on gmail or even outlook is giving me the same issues as mentioned above.!I googled and I looked through the forums about IIS application pool and restarting mailenable servers I did all of that but still the same error and issues, the domains have been propagated properly I waited 72hours just incase!
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Jul 14, 2014
We're running Plesk 11.5 on a CentOS 6.5 VPS and we would like to resolve the following problem:
We've configured a physical subdomain, lets say sub1.mydomain.com, and set up a couple of aliases for that domain in Plesk under:
Web Server Settings for sub1.mydomain.com > Additional Apache directives > "Additional directives for HTTP"
Code:
ServerAlias mysub1.mydomain.com
ServerAlias mysub2.mydomain.com
And
Web Server Settings for sub1.mydomain.com > Additional Apache directives > "Additional directives for HTTPS"
Code:
ServerAlias mysub1.mydomain.com
ServerAlias mysub2.mydomain.com
This config is working fine until we try to load resources from the alias over ssl, I believe something is missing in the Nginx config. I'm not getting any info using the logs.
For example:
http://sub1.mydomain.com/img/myimage.jpg --> works!
https://sub1.mydomain.com/img/myimage.jpg --> works!
http://mysub1.mydomain.com/img/myimage.jpg --> works!
http://mysub1.mydomain.com/img/myimage.jpg --> not loading
http://mysub2.mydomain.com/img/myimage.jpg --> works!
http://mysub1.mydomain.com/img/myimage.jpg --> not loading
Do we need to specify alternative directives for Nginx?
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Sep 2, 2013
I think the wrong text is displayed for the option "Remove Domain Alias".
In Plesk 11.5.30 Update #13, in a Webspace, on the Websites & Domains tab, if I click an alias, a window appears for the alias with the option to "Remove Domain Alias". If I move the cursor over the text "Remove Domain Alias", or click on the link, I see a pop-up: Removing this website will also delete all related files, directories, and web applications from the server.
I think this is incorrect because removing an alias should not remove any files, directories, and web applications.
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Aug 12, 2008
I have a VPS (vps.example.com) setup with few sub accounts set-up. All sub accounts can send emails using specified domain, however email header will always display my VPS's name.
for example:
"from localhost ([127.0.0.1] helo=example.NET) by vps.example.com"
Is it possible to set it up so every account has it's own server name for example:
smtp.example.net
mail.example.org
or vps.domain.com
Platform: Cent OS
panels:VZPP, WHM, cPanel
IP: total of 3, 2 used for name servers, can purchase more if needed.
Access: root level access.
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Jul 10, 2015
I'm planning on hosting some websites for customers. I am using Plesk 12. So far so good.
Now here's the problem. For some reason my host by default doesn't offer subdomains (unless I buy a more expensive package). Will this cause any problems? For example webmail.mydomain.com won't work because it uses a subdomain.
Will there be another way for customers to access their webmail?
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Jun 12, 2015
I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.
And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.
How can I tell if the migration is still processing or if it has froze and I should restart the migration again?
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Jun 23, 2014
Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values in 12.0.18).
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Feb 24, 2015
We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:
Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error
Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).
Is something comes with a config of the old server? All works proper until migration.
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Jul 13, 2015
I noticed Plesk uses an unsecured connection for webmail: webmail.mydomain.com
Can this connection be secured or is that not possible?
(Isn't this a security risk?)
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Jun 16, 2013
I get an error when i try to access my webmail(horde) over the i-net i get error Unable to get webmail password every time. The error appeared when i upgraded from 11.09 to 11.5. I also followed this tutorial but it didn't worked too. --> [URL] ....
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Jun 3, 2015
We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.
First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true
The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.
While investigating this issue we have found:
1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.
2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1
3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.
In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.
We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?
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Jul 13, 2012
When I try to login via webmail horde I get always:
Login failed because your username or password was entered incorrectly.
The logfile shows:
Jul 13 12:23:32 HORDE [error] [imp] FAILED LOGIN for mail@domain.tld [1.2.3.4] to to {127.0.0.1:143 [imap/notls]} [pid 5358 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]Click to expand...
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Sep 5, 2014
I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:
When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.
When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!
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