Plesk 11.x / Linux :: Can't Find Option To Install 11.5 With Current AutoInstaller

Apr 27, 2015

I have formatted my server and tried to install PLESK 11.5 (I have my license every thing). But after I start to install with current AutoInstaller there is only PLESK 12 to be chosen.

How can I install my PLESK 11.5 BACK with Current AutoInstall? Is there anyway to have an option to install 11.5 in the Installation Selection?

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Plesk 12.x / Linux :: Autoinstaller - Failed To Update

Dec 5, 2014

When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...

[code].....

Not all packages were installed.Please resolve this issue and try installing the packages again.

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Plesk 12.x / Linux :: Execution Failed Command - Autoinstaller

Apr 13, 2015

while plesk was trying to update automatically (as per the normal preference settings) but suddenly gave this error

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 17%..26%..37%..47%..57%..78%..88%..100% was finished.
File downloading sitebuilder.inf3: 22%..35%..48%..60%..73%..86%..100% was finished.

[code]....

ERROR: Currently installed version of product with ID 'plesk' is not available from download site anymore.Please upgrade to the next available product version to receive software updates.Seems like the RPM got damaged, but I already fixed that part, now when I put "install" I'm geting the following
Installation started in background..Getting bootstrapper packages to installation list:

Following bootstrapper packages will be installed: (empty)
----------------
Getting packages to installation list:
Following packages will be installed: (empty)
----------------
Loaded plugins: fastestmirror

Patch for plesk 12.0.18 will not be installed since it is already applied.Error: You already have the latest version of product(s) and all selected components installed. Installation will not continue.HOWEVER the "mail" and mail server configuration no longer shows in "tools & settings".

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Plesk 12.x / Linux :: Autoinstaller Finished And Xinetd Is Not Running

Nov 20, 2014

This happens in around 30% of the cases when I run CLI autoinstaller to update/install/remove packages.

Code:

Patches were installed successfully.
The changes were applied successfully.
Synchronizing the Debian APT package index files...

# pgrep -lf xinetd || service xinetd start
Starting internet superserver: xinetd.

# pgrep -lf xinetd || service xinetd start
849 /usr/sbin/xinetd -pidfile /var/run/xinetd.pid -stayalive

As you can see, after the autoinstaller finishes, xinetd is not running and has to be started again.

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Plesk 12.x / Linux :: Debian 7.6 Point Release Causes Autoinstaller To Break

Jul 18, 2014

Recently Debian released point release .6 of Debian Wheezy (Debian 7). This change in version number is causing all Plesk updates and upgrades to fail, due to 404 errors:

Code:
Getting new version of Parallels Installer...
File downloading parallels_installer_Debian_7.6_x86_64.md5sum:
ERROR: The required version '3.16.20' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package [url] ....

The requested URL returned error: 404...This has been going on a couple of days. When will this be fixed?

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Plesk 12.x / Linux :: Autoinstaller Error Enabling Tomcat Java Servlets

Apr 4, 2015

Trying to enable Tomcat Java Servlets using autoinstaller via ssh, but I'm receiving the following error:

Exception: Failed to solve dependencies: 2:apache-commons-discovery-0.5-9.el7.noarch requires mvn(commons-logging:commons-logging)

ERROR: The Yum utility failed to install the required packages. Attention! Your software might be inoperable. ​When I try through the admin UI, I just get "The Yum utility failed to install the required packages"

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Plesk 12.x / Linux :: Warning - Current Locale Is Unusable - Using C Instead

Jan 24, 2015

i am getting this error on a fresh installed machine:

Code:
root@srv1 ~ # /usr/local/psa/admin/sbin/httpdmng --reconfigure-domain domain.tld
Warning: Current locale is unusable. Using 'C' instead.

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Plesk 12.x / Linux :: Webalizer To Awstats - Importing Current Data

Dec 18, 2014

Currently i am using webalizer... How can i switch to aw stats by importing the current data...

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Plesk 11.x / Windows :: Cannot Find A Way To Force Installations To Install Update

Dec 15, 2014

Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.

We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.

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Plesk 11.x / Linux :: Cannot Add New SubDomain - No Such Option

Feb 21, 2015

After I post my desired subdomain as mysubdomain.domain.com on /mysubdomain.domain.com/

I get "Error: phpinimng failed: Usage: phpinimng [options] [php_ini_file] phpinimng: error: no such option: --global-config" on main window.

Tried to search how to fix this error, i managed to find that there is also " missing or incorrect /usr/local/sb/include/init.php ". As for this error this doesn't work [URL] .... It's already correct permission 755.

The subdomain appears only in DNS records on my domain. But not in the main plesk panel window.

OS is Debian 7.6 and Plesk 11.5, mysql runs over sock

Maybe I could create manual configuration over ssh in /var/www/vhost/ dir ..?

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Plesk 12.x / Linux :: No Email Option For Domain

Jan 24, 2015

I can't find email option in my plesk panel

I have installed mail servers in components, and i see mail settings under server tab but i just cant figure out how to enable mail for specific domain

If i go to webmail.pedjaapps.net i opens default home page, webmail subdomain points to my servers ip address in DNS, roundcube is also enabled in webmails....

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Plesk 11.x / Linux :: Enable The Local-infile Option

Apr 23, 2014

I'm using on virtual machine the last version of PLESK 11.5.3 update #42 and UBUNTU 12.04.4 LTS provide by a main Italian ISP, the MySQL version is 5.5.35-0ubuntu0.12.04.2.I'm trying to enable the local-infile option in the /etc/mysql/my.cnf file:

[client]
local-infile = 1

[mysqld]
local-infile = 1

When I'm restarting mysql service (with command "service mysql restart") the PHP script works correctly and "SHOW GLOBAL VARIABLES" results "ON", but when server reboot or some hours by the restart the PHP script return to not work correctly and appear the standard messagge: "The used command is not allowed with this MySQL version".Maybe the problem is the start of mysql on boot? I haven't any errors in the mysql or system log!!

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Plesk 12.x / Linux :: Configuring Slave DNS Manager - Unknown Option

Aug 1, 2014

I have setup bind in centos 6.5 and then edited /etc/named.conf and added the lines

The extension produced but I am getting the following error when restarting the bind service

Error in named configuration:
/etc/named.conf:2: unknown option '...'
/etc/named.conf:14: unknown option '*'
/etc/named.conf:21: 'options' redefined near 'options'

The following code suggested by plesk slave dns manager extension

Code:

options {
...
allow-new-zones yes;
};
key "rndc-key-mainserver ip" {

[Code] .....

After I removed ... from the options now I get the following error :

/etc/named.conf:51: unknown key 'rndc-key'

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Plesk 12.x / Linux :: Restore Selected Objects Not An Option From Backup

Nov 6, 2014

I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?

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Plesk 12.x / Linux :: 12.0.8 - Personal FTP Backup Repository Settings Option Gone

Sep 24, 2014

My IP address has changed on my personal FTP backup Repository. I can't find the settings option to update it to the new IP address anywhere.

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Plesk 11.x / Linux :: Missing Rsync Option At Migration Manager

Feb 15, 2014

I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.

where my Rsync checkbox is?

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Plesk 11.x / Linux :: When Using Move To Folder Option - Spamassassin Is Not Adding Headers

Jun 19, 2014

When I set up spamassassin to store spam in the spam folder of my mailbox, it doesn't add any X-Sapm headers nor tags the subject. All I found so far was an old thread where a plesk employee stated that it will be fixed in 'a' future version.

I am on 11.5.30 Update #47.

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Plesk 12.x / Linux :: Possible To Install To Debian Jessie With Auto-install Script?

Jul 19, 2015

Is it possible to install Plesk 12 to Debian Jessie with the autoinstall script?

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Plesk 11.x / Windows :: Class CommonPanel Update Autoinstaller Not Found

Jul 1, 2014

I use plesk 11.5 on windows 2008r2 x64

Have error then login https://ipxxxx:8443

ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)

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Plesk 12.x / Linux :: Can't Find Domain In Subscriptions

Oct 15, 2014

I imported backups in Plesk 12 from Plesk 9.5.4.

I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.

The 4 working domains are "Default Domain", the one i can't access is "unlimited".

In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.

The domains is online, but i can't access it with plesk.

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Plesk 12.x / Linux :: Cannot Find Registry Resource For Application ID

May 26, 2015

The APSC database was corrupted, so i used :

/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

to repair the databases. Worked, but give me the error

"Table 'aps_resource' doesn't exist"

One more time, i recover this table from the newest backup existing. But now, give the error " Can not find registry resource for Application ID" for one domain - I have 3 domains, 2 are working, one not.

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Plesk 11.x / Linux :: Find Spam Relaying User?

Jun 20, 2014

I facing a serious problem with my qmail and plesk 11.0.9.I found the way spammer did with my server by listening everything on port 25. Maybe he know the RCPT hosts of mine, and they send emails with random username but with domain hosted on my Plesk. (user1@mydomain.com, user2@ my domain.com, ... userxxx@mydomain.com).

qmail only check domain in RCPT if spammer input:"mail from user1@mydomain.com" - (with out ":") - no email address on my server.then server reply: 550, no mailbox here by that name. (#5.7.17)

But qmail check username and domain if spammer input:""mail from: user1@mydomain.com" - (with ":") - no email address on my server. Then server reply: 250 OK..This is really weird! I tried with all my plesk server, this bug still effected.Click to expand...

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Plesk 12.x / Linux :: Unable To Find Additional PHP Versions

Jul 14, 2015

I have just installed a new Cloudlinux 6.6 Plesk 12 box but am unable to find the additional PHP versions as shown in the attached image.

I'm on update #55.

I'd prefer to use Plesk's built-in PHP versions instead of the Cloudlinux ones.

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Plesk 11.x / Linux :: Couldn't Find War Content In Server

May 15, 2014

I cannot find my files after deploy war files..

I need to create a directory after unpacking war file process..

I need to know where is my files in server..

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Plesk 12.x / Linux :: Unable To Find Pigz / Trying Gzip

Jun 25, 2014

I'm migrating from Plesk 9.5 (Centos 5) to Plesk 12 (Centos 6).I found this in the migration.log file: [24124]: 2014-06-25 14:27:20 DEBUG Unable to find 'pigz', trying 'gzip'

I've installed pigz from Plesk repository and I can execute pigz in the shell, but definitely Plesk Panel doesn't use pigz.I tried with pigz from EPEL repo and the log showed the same error. I also tried to move the binary from /usr/bin/pigz to /bin/pigz and It didn't work.I'm interested in using Pigz to improve the speed of migration and backup.

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Plesk 12.x / Linux :: Email Client Keeps Saying Cannot Find The Server

Oct 6, 2014

I have completed email set up on my server and have checked that email ports are open, but for some reason outlook keeps returning : "Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that you DNS settings in the Network pane of System Preferences are correct."

The odd thing is that outlook still picks up emails if I receive any, but keeps returning above error every minute.

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Plesk 12.x / Linux :: Spamassassin Errors - Unable To Find User

May 24, 2015

I just migrated a bunch of domains from plesk 11.5. Everything appears to be working well however when examining the maillog, I am seeing some strange errors... In this example, the message was delivered and had the spamassassin stuff in the header.

spamd: handle_user unable to find user: 'jason@xxxxxxp.com'

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Plesk 12.x / Linux :: Migration Error - Unable To Find Domain

Nov 18, 2014

When you perform a migration, Plesk gives me this error. For more I search, I find what may be the cause.

Error: Unable to find domain with name 'e-domain.com'[2014-11-18 19:41:31] ERR [panel] exception 'PleskObjectNotFoundException' with message 'Unable to find domain with name 'e-domain.com'' in /usr/local/psa/admin/plib/Domain.php:950
Stack trace:
#0 /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php(1278): Domain::getByName('e-domain.c...')
#1 /usr/local/psa/admin/plib/backup/Conflicts/Resolver/UnfitSettingsResolver.php(500):

[Code] .....

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Plesk 12.x / Linux :: Cannot Find Owncloud App Inside Users Application Pool

Oct 16, 2014

We are running the latest Plesk 12 under CentOS 7.

While I can see the App Owncloud as Admin in the Application Vault my users cannot see that particular app in their Application pool. They can see all other apps though. Just not Owncloud.

All resellers and customers are allowed to install everything from the pool and i selected Owncloud in the Vault already and "made it available" .. Though it is not shown.

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Plesk 12.x / Linux :: View Detailed Maillog To Find Spam Scripts

Apr 15, 2015

We have just had reports of SPAM being sent from our CentOS 6.x server running Plesk 12.

Services like Plesk Premium antivirus, SpamAssasin, watchdog(rkhunter) and mod_security are enabled on the server to enhance security and none of these seemed to stop the scripts.

The issue is that multiple domains are sending out mail from this server, so it is difficult to find the script sending out SPAM.
When we were running Plesk 11.0 we had a seperate log-file where we could see the file sending any mail going out from the postfix mailserver. I have check both /var/log/maillog and /usr/local/psa/var/log/maillog, but there is nothing in those files to tell me the file that sent the mail.

How would I go about finding this file from either the Plesk Control Panel or through SSH (using log-files)?

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