Plesk 11.x / Windows :: Changing Email Address For System User (Administrator)

Oct 28, 2014

Basically what I want to do is to change the "From: "email address for system user "Plesk Administrator" when sending the automated notification with subject "Parallels Panel Scheduler notification". Where would I do this?

Plesk version is 11.5

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Plesk 12.x / Linux :: Changing Administrator Email Address

Mar 26, 2015

The Plesk Health monitor is sending alerts to the wrong email by default. How can it be changed?hanged" notifications by "Health Monitor" are triggered by the default address that has been setup in My Profile > Profile & Preferences or is there a different way of changing this setting.

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Plesk 11.x / Linux :: Administrator-email Sent To Wrong Address

Jul 9, 2014

This is on Ubuntu 12.04 with Plesk 11.5.

I set this up for someone, and temporarily changed the email for the administrative account to my address.

I have since changed this back to the original email, but Plesk keeps sending the administrative emails to my account.

I've pretty much grepped through the entire server for my email in order to stop it sending me emails, but I can't for the life of me find out why it keeps sending these emails to me.

How do I make Plesk send these emails to the right email-account?

The server is using Qmail.

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Plesk Automation :: Disable Changing System User Name (FTP / SSH) For Customers?

May 26, 2015

Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?

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Plesk Automation :: How To Disable Changing Of System User Settings

Aug 28, 2014

How do we disable the "change system user settings" option when a user creates a new webspace? I don't want customers to pick their own system username/passwords.

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Plesk 12.x / Linux :: How To Change Power User View To Administrator

Jul 28, 2014

I changed the Administrator view to Power User. How to change back?

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Plesk 11.x / Windows :: Create Email Address Hangs

Mar 17, 2014

I've got a problem with trying to add email accounts in Plesk.

My software is:
Windows 2008 R2 64Bit
Plesk 11.5.3
Mail Enable Standard / Free 7.53

I've added a subscription and the domain name.

When I click the Mail tab under the domain, I go to click "Create Email Address".

Plesk just sits there and doesn't load the next page.

I've tried looking for error logs, in Windows event viewer under Plesk it's blank.

The SMTP connector has only 1 outbound email in the queue.

I've tired running the Plesk fix permissions and verify database on Mail without resolving this issue.

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Plesk 11.x / Windows :: Error On Create Email Address After Update To 11.5.3

Jan 8, 2014

when I create new email address get this error:

Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.

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Plesk 11.x / Windows :: How To Disable Create Email Address For Second Domain

Jan 21, 2014

My Plesk Panel version 11.0.9 on Microsoft Windows Server 2008 R2 Service Pack 1 with mail Server : IceWarp Server 10.2.2

And my subscriptions had 2 domains : matbaocare.com (main domain) & matbaocare.net (second domain).

When I create E-mail Address , by default I can choose several domain on my account with @matbaocare.com or @matbaocare.net.

But I don't want to create E-mail with second domain, just main domain can use email !

How to config Plesk to auto disable create E-mail with several domain on account?

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Plesk 11.x / Linux :: Auto Reply Sends Email To Administrator

Jun 21, 2013

when somebody send email to hisname@hisdomain.com I'm getting that email in my mailbox (administrator email in Plesk settings).There is no CC or BCC in email recipient.I've tried to turn off the auto-reply and I'm not getting any emails.

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Plesk 11.x / Windows :: Limit Notification Emails To Specific Administrator

May 21, 2014

The 'Additional Administrator Accounts' feature enables a Plesk login to be created for each administrator, so they don't have to share a login, which is good practice.

However, Plesk sends notification emails (e.g. Notification of problem domains) to all the administrators. How can we control who is sent notification emails? In our case, we only want them to go the main admin account.

In the 'Additional Administrator Accounts' form, the 'email' field requires a value. We could set this to a dummy value, but this would probably generate non-delivery emails.

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Plesk 12.x / Windows :: Unable To Update Administrator Information - Some Fields Are Empty Or Contain Improper Value

Mar 7, 2015

Problem after upgrading to 12

Error: Unable to update administrator information:Some fields are empty or contain an improper value.

('login' = '')

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Plesk 12.x / Linux :: Webspace System User And Rsync Permissions

Nov 21, 2014

I have just used rsync to backup a dedicated server to a new cloud server. I put the files in a plesk webspace 'Backup' folder for ease of use (gui). In File Manager for that webspace it shows the folder user and group as root, which is obviously correct as rsync maintains users etc?

Thats fine, I just wanted to be able to back them up along with the rest of the server configuration and content.

However, when I run backup it says "For security reasons, backing up is performed on behalf of subscription's system user. This system user has no read access to:" and "So it was not backed up. All other data was backed up successfully. To fix this issue you may grant access read/write to the file or directory for system user "(username)" or "apache"."

I don't know how to give read/write access to the system user? Through file manager there is no option to change permissions.

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Plesk 12.x / Linux :: For Security Reason Backup Is Performed On Behalf Of Subscription System User

Aug 24, 2014

I thought this problem was fixed in Plesk 11.5 but I'm still getting the following backup warnings in Plesk 12..."For security reason backup is performed on behalf of subscription system user...."

My phpbb forum creates cache files which have apache ownership and Plesk backup manager gives warnings that it cannot backup the files due to ownership errors.

I have searched for days for a solution without success. If I change the permissions to owner instead of apache the forums don't function correctly.

Is this a Plesk bug that is still evident in Plesk 12?

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Plesk 12.x / Windows :: Changing IP Domain?

Dec 8, 2014

Everytime I change the IP o a domain in plesk the web page does not work and it appears the default parallels plesk web page.

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URL Redirection Without Changing The Address In The Address Bar

Nov 8, 2007

I want to redirect a website to a particular URL so that the address bar shows the same URL and not the destination URL. I know it is possible via URL masking, however, I want it in such a way that whenever somebody clicks on any link in the website, the address bar should still show the original URL. To put it in simple words, Suppose I want to redirect [url] to [url]. Now if there is a link named contact/index.htm and somebody clicks on it the address bar should display [url]and not redirect to [url]

How can it be possible using URL Rewrite method in .htaccess file?

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Plesk 11.x / Windows :: Changing Display Order Of Plans?

Mar 2, 2014

I have the 3 default plans for hosting, Bronze, Silver and Gold

When they display, they come up as Bronze, Gold and Silver

Is there a way that I can change the display order? It seems to be doing them in alphabetical order instead of how I want them.

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Changing System Date

Nov 8, 2007

We have a server located in USA. We have hosted an application for online booking of travel tickets. The customer wanted to change the system date to IST instead of EDT which we did. Now, if we try to change the system date to a future date in order to test our application, the date automatically resets to the current date. This happens only if we have the timezone as IST. If we change the system date to EDT, then after changing the system date, it does not reset automatically. It changes only if we modify it manually. However, if we change the timezone to IST, then the system date resets automatically back to the current date. We have stopped the W32 Time service and also blocked the port 123. We have also disabled the automatic synchronization with the internet time server.

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Plesk 12.x / Linux :: New Email Address With NO Mailbox

Jun 20, 2014

Since upgrading to 12.0.18 Update #5 i have picked up a strange problem when creating a new email account.

When I try setup and new email account on any domain, I get teh following error message.

Code:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

If i click OK, I get the following error message

The specified email address is already in use.

I have to click cancel to return to the email address list, which shows the new email address with NO mailbox.

I then have to open the email address and check the Mailbox option to activate it.

Now the email account is configured correctly.

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Plesk 12.x / Linux :: Email Address Uses - How To Change

May 29, 2015

I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....

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Plesk 11.x / Windows :: Changing Plan For A Domain / Does Not Update Website Hosting Settings

Jul 3, 2014

OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47

We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net

When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.

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Plesk 11.x / Linux :: Recipient Address Rejected Email

Jan 18, 2015

I have some email problem

CentOS 6.6 (Final)
Plesk version12.0.18 Update #29, last updated at Dec 22, 2014 03:39 AM

When sent mail to all @nblobe.com I got smtp 550 rejected

See log below:

Jan 18 10:55:12 server2 postfix/smtpd[3498]: NOQUEUE: reject: RCPT from localhost[::1]: 550 5.1.1 <jcree@nblobe.com>: Recipient address rejected: User unknown in virtual mailbox
table; from=<mail@server2.888.com> to=<jcree@nblobe.com> proto=ESMTP helo=<webmail.server2.888.com>

From webmail.nblobe.com I can send mail but they do not delivered, but I can receive mail...

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Changing IP Address

May 29, 2007

I am currently on a VPS plan. My usage has become so much I need to switch to a different plan out of a different state. So with the new plan I will have a new IP address. What do I have to do to make the switch?

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Plesk 11.x / Linux :: Export Email Address List To Excel?

May 21, 2014

I have a customer that would like a list of their email addresses including all aliases and forwarders. Is there an option to export email addresses to CSV? I can't seem to find anything in the control panel and I dont want to copy and paste 300 addresses.

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Plesk 11.x / Windows :: System Cannot Find File Specified - Unable To Connect To Pipe

Dec 19, 2013

I have installed Plesk 11.x windows version. I use that for 1 month but now I want to login to panel by http://mysite.com:8880 get error:

The system cannot find the file specified. (Error code 2) at Unable to connect to pipe .pipeP_85da9518-b79d-49a6-a154-e5055dc53d7c

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Plesk 12.x / Linux :: After Migration - Email User Can't Login With Roundcube

Nov 24, 2014

I have done the migration with the Migration Manager from Confixx to Plesk 12.0.18. Users can login tho the mail account with Outlook, thats no problem(old password is working). If the webmailer is set to Hord the user also can login. But if i switch to roundcube it is not possible to login to the Webmailer! You get the message "Die Anmeldung ist fehlgeschlagen." (Login failed)

After changing the email password in plesk, it is then possibe to login(even if the new password is identical to the old one)?!?

Is this a known bug? Is there a solution for that?!? I really don't want to email every customor to ask him to change his password?!

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Plesk 12.x / Linux :: Horde Webmail Cannot Open Email From Specific Address?

Jul 14, 2015

I have a plesk12 webhost linux. We are having an issue about horde webmail. Weird because one of the email user cannot open email coming from specific email address and this is the message:

Error Message: Error when communicating with the server and There has been no contact with the server for several minutes. The server may be temporarily unavailabe or network problems may be interrupting your session. You will not see any updates until the connection is restored.

Now upon checking to the error logs of httpd, I found the ff:
[Tue Jul 14 16:53:09 2015] [warn] [client 202.X.X.X] mod_fcgid: stderr: PHP Fatal error: Class 'Math_BigInteger' not found in /usr/share/psa-pear/pear/php/Horde/Mapi.php on line 172, referer:http://webmail.domainsample.com/imp/dynamic.php?page=mailbox

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Plesk 12.x / Linux :: Email Address Blacklist - Spam Filter Settings

Apr 3, 2015

Almost all mail adresses on my server is getting a spam mail from same mail marketing company everyday and i want to block them... Normally i just add the mail address to blacklist from "Spam Filter Settings" but this company is opening new addresses everyday and it is impossible to add all of them to blacklist so i need adding it as a regex to the blacklist...

The company i am talking about is opening mail addresses every day like below...

nrt150401@hotmail.com
nrt150402@gmail.com
nrt150403@yandex.com
nrt150404@mynet.com

As you can see all mail addresses begin with "nrt"+"6 digits of day"+"free mail provider", so right now i am using the regex below and it is already added to the blacklist but they are still able to send me... What can i do now?

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