Plesk 12.x / Linux :: For Security Reason Backup Is Performed On Behalf Of Subscription System User
Aug 24, 2014
I thought this problem was fixed in Plesk 11.5 but I'm still getting the following backup warnings in Plesk 12..."For security reason backup is performed on behalf of subscription system user...."
My phpbb forum creates cache files which have apache ownership and Plesk backup manager gives warnings that it cannot backup the files due to ownership errors.
I have searched for days for a solution without success. If I change the permissions to owner instead of apache the forums don't function correctly.
Is this a Plesk bug that is still evident in Plesk 12?
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Jul 1, 2015
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
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May 30, 2015
keep a local and remote backup of certain subscriptions or at least have a full server backup on FTP.
I have a livedrive.com reseller account which allows be to quite cheaply add 512GB of remote storage accessible through SFTP, FTP and WebDAV. I created this partition and added it as a server-level FTP repository in Plesk 12 (latest build). During testing I added a firewall exception for traffic on the FTP IP-address and figured that I had to put the FTP repository in passive mode to properly connect.
After setting this up I ran a configuration only backup to test if everything was working properly. The backup was created properly and can be accessed through the FTP as well: success!
My second test was running a full server backup through the manager. The ±40GB file was created properly (I could see my disk usage increase and decrease through new relic monitoring) and supposedly transferred to the FTP repository according to Plesk.
When I look at the FTP or the Plesk Backup Manager both indicate that the full server backup is 0kb in size.
After this issue I figured: I really don't care about a full server backup, I mostly care about a specific set of subscriptions that have new content on a daily basis and need to be backed up properly as well. Those subscriptions are already on a daily or weekly backup scheme that places backups on the local repository.
What I would eventually like to do is create daily or weekly backups on the local repository and create weekly or monthly backups on the FTP repository for those specific subscriptions, but unfortunately you cannot (by default) setup Plesk to automatically backup to local and remote based on different or even the same intervals.
And this is the more important question: How to be able to create/setup a backup automation that keeps local and remote backups for the same or different intervals? Either through the Plesk interface, a plugin or a script?
Running Plesk 12 on CentOS 6.6
Update:
Just tried running the same server wide backup, but this time as a multivolume backup. This resulted in the following error:
ERROR: () Can't upload file 'backup_info_1505301327.xml' to ftp. Error code: 1
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Jul 11, 2014
After a successful upgrade from 11.5.30 to 12.0.8 the Backup Manager cannot be accessed anymore. The system replies with:
Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:
MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File PMMConnector.php
Line708
TypePleskPMMResponseException
Apparently the backups are not saved anymore either.
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Nov 21, 2014
I have just used rsync to backup a dedicated server to a new cloud server. I put the files in a plesk webspace 'Backup' folder for ease of use (gui). In File Manager for that webspace it shows the folder user and group as root, which is obviously correct as rsync maintains users etc?
Thats fine, I just wanted to be able to back them up along with the rest of the server configuration and content.
However, when I run backup it says "For security reasons, backing up is performed on behalf of subscription's system user. This system user has no read access to:" and "So it was not backed up. All other data was backed up successfully. To fix this issue you may grant access read/write to the file or directory for system user "(username)" or "apache"."
I don't know how to give read/write access to the system user? Through file manager there is no option to change permissions.
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Dec 3, 2014
we use CentOS Linux 7.0.1406 (Core) Plesk Version 12.0.18 Update #26 I got reports of several users on my system, and i can confirm this myself, that fail2ban is blocking courier imap and postfix connections when i try to connect to the Plesk Server with Outlook 2013 and theBat and the Apple Mac Mail Client.
I used the correct login information but fail2ban blocked the IPs for no obvious reason:
Code:
2014-12-03 12:46:57,908 fail2ban.actions[920]: WARNING [plesk-postfix] Ban 82.134.94.102
2014-12-03 12:46:58,049 fail2ban.actions[920]: WARNING [plesk-courierimap] Ban 82.134.94.102
I disabled the two jails now and it works perfectly. But why is fail2ban blocking valid requests ? I tried it myself and i did not enter a wrong password or something. MaxRetry is 5 so this should not be a problem. The problem is not affecting all users but just a few. However all of them are using correct credentials so i dont understand why they are being blocked at all.
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May 26, 2015
Is it possible to disable the option to change the system user (FTP/SSH) for customers. I can disable this for the control panel user but not the system user (FTP/SSH). Is there any option to do this that I didn't see?
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Aug 28, 2014
How do we disable the "change system user settings" option when a user creates a new webspace? I don't want customers to pick their own system username/passwords.
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Oct 28, 2014
Basically what I want to do is to change the "From: "email address for system user "Plesk Administrator" when sending the automated notification with subject "Parallels Panel Scheduler notification". Where would I do this?
Plesk version is 11.5
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Jul 2, 2015
I'm using plesk with PBAS to provision subscriptions.I have it set to allow all users all applications in their permissions.However, on all the subscriptions, under the "General" -> "Customize" -> "Applications" tab, it always has the checkbox: "Provide only applications that I select" checked, so they can't see any applications.How can I get the checkbox unselected for every subscription (and any new subscriptions) ?
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Jan 19, 2015
When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account..
if it is based on per website, that means if a customer create 100 website under one subscription....and per php max memory is 256m, that means they will be using max. 256mx100...is that correct?
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Nov 20, 2014
Is there any way to do resource throttling by subscription?What I would like to do is limit the CPU resources to all of the subscriptions equally, as some subscriptions are eating away the CPU all the time.
Version Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0
OS Debian 7.7
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Apr 25, 2014
Which Event Handler gets fired when a subscription is created? I've tried both "Hosting settings created" and "Default domain (the first domain added to a subscription/webspace) created" but those don't seem to be firing when I create a new subscription. After creating the Event Handler the psa service was restarted each time. I have a script setup to just log the NEW_DOMAIN_NAME to a file, but that isn't happening.
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Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Nov 13, 2014
When creating a new subscription via the API (Plesk 12) is there a way to specify the Mail settings? More importantly is there a way to turn off Mail when setting up a new subscription? Each time I create a subscription via the API Plesk spits out the following error:
Code:
New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainWebmail.php, error = Template_Exception: Empty content was provided for config file /etc/httpd/conf/plesk.conf.d/webmails/horde/demon3zxc.e-worksmedia.com_webmail.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0.
Here's an example of the request I'm sending:
Code:
<packet version="1.6.3.0">
<webspace>
<add>
<gen_setup>
<name>{{domain}}</name>
<ip_address>{{ip_address}}</ip_address>
[Code] .....
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Jun 5, 2014
When changing the subscriber of migrated (or new subscriptions) from a normal customer to another normal customer or reseller customer I sometimes get the following message:
Code:
Reassigning Selected Subscriptions
ERROR: PleskFatalException
Picker not supported
When going back to the subscription overview I get the following error message:
Code:
Error: External exception. SQLSTATE[21000]: Cardinality violation: 1241 Operand should contain 1 column(s)
There are related forum entries:
Does not apply, vendor_id is never null: [URL] ....
Does not apply, it was a Plesk 11 > 11 migration: [URL] ....
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Aug 25, 2014
When adding a subscription with a certain plan, I get this error"Error: The plan was not applied: Custom changes in PHP settings" almost instantly after I initiated the creation of the new subscription. Another service plan doesn't have the issue, and though I tried finding the reason why one works while the other doesn't I simply wasn't able to. The service plan in question is used for over 40 others without a problem just when I select it for a new subscription, I get the mentioned error message.I am using Plesk 12 on Linux, all latest updates installed.
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Feb 20, 2015
I just changed some PHP Settings for one of my Subscriptions and saved it to sync it with all my customers.
But the sync process doesn't stop?? What should I do? Sync runs for alsmost 2 hours. I even tried to reboot the server and no change...
Screenshot: [URL] ....
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Jan 31, 2015
Since about a week, we've been having trouble creating new domains in an existing subscription, we always get this error message:
Error: mailmng-outgoing failed: ERRORutgoing:domains.subscription_id may not be NULL
We tried the suggested fix in the KB [URL] .... but we get this output:
# /usr/local/psa/admin/sbin/mchk
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
==> Checking for: mailman_lists_dump... ok
[Code] .....
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Jun 12, 2014
Error when trying to set atomic subscription rule:
Failed to install the ModSecurity rule set: SecReadStateLimit is depricated, use SecConnReadStateLimit instead.
Syntax error on line 70 of /etc/httpd/conf/modsecurity.d/rules/atomic/modsec/00_asl_zz_strict.conf:
Error creating rule: Could not add entry "127.0.0.0/8" from: 127.0.0.0/8.
In directory /etc/httpd/conf/modsecurity.d/rules I have only: atomic.new modsecurity_crs-plesk tortix tortix.backup
There is no file 00_asl_zz_strict.conf
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Feb 14, 2015
I can't switch a subscription to another service plan, my conf is very simple.I have on reseller account with service pack "Default Reseller".This reseller account contains 1 client with custom subscription.
When I want to switch the pack to another service plan, I have only one choice : "No change" so I cannot.I have 4 service plan so I don't know how to solve this problem.
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