Plesk 12.x / Linux :: Sites Do Not Send Emails
Apr 30, 2015
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
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Jun 26, 2015
I have Plesk 12 with Centos 7.1. When I have to send emails with my IP gives error:
Subject 'Tews'
Server: 'smtp.xxxxxxxxx.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure (SSL): No
Socket Error: 10060
However any other IP I can send emails. How do I fix this?
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Oct 16, 2014
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143
For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works.
- And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
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Oct 31, 2014
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
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May 16, 2015
I recently installed a plesk on a vps in OVH hosting, and after that i installed a new domain on it. I'm getting errors sending emails and some email providers return them or consider them as spam.
I attach the errors on mxtoolbox.com
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Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde
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Jul 15, 2015
It seems I am not getting any emails from plesk, like scheduled event notifications, ect.
What function of plesk can I run to force it to send an email so I can troubleshoot why I am not getting emails from plesk?
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Apr 15, 2015
I'm trying to get a list of all sites on a Plesk 12 server. This is the request:
Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<site>
[Code].....
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Jul 14, 2014
i have one Mailbox on my server, which i cannot sending mails. I tested it with Outlook and Horde.
For Example, i see this error at the Maillog:
Code:
Jul 14 22:12:13 gaius postfix/cleanup[12194]: 2F653402A6: milter-reject: END-OF-MESSAGE from localhost[127.0.0.1]: 5.7.0 The message could not be sent. You are not allowed to use sendmail utility.; from=<user@server1.local> to=<user2@server.local> proto=ESMTP helo=<gaius.stefanshome.com>
I delete this Mailbox, but after a time, i have the same problem again. On the Plesk Webinterface there is no problem logging with the outgoing spam protection.
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Sep 25, 2014
I am sending mailing but I need send the emails more quickly. How can i configure this?
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Jun 30, 2015
i've a problem with my SMTP settings.The strange thing is that my drupal site, which is located on the server can send mails. But when i try to send from Gmail it does not work.
SMTP-Settings on Gmail
Server: IP-Adress/ or Domainname
Port: 25
User: E-Mail adress
and password
I've also tryed several combinations, it still does nothing.Gmail is showing that it has send the Mail but after a few hours it arrives an email that says:
Action: failed
Status: 4.3.0
Diagnostic-Code: X-Postfix; local data error while talking to
smtp.mailchannels.net[54.214.
243.124]
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Dec 12, 2013
I have a problem with file upload. I changed php.ini files in /etc/php5/cgi and user and php.ini to work with big files. I changed accordingly max_filesize, post_max_size, memory_limit.Also changed suhosin memory_limit and some other stuffs. I cant get files bigger than ~100MB to be sent through forms with post! Below is ok.Is there any method to do this with plesk 11.5?? I saw docs on this particular topics with plesk 10 on internet but nothing for plesk 11.
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Sep 9, 2014
I just want to remove plesk and installed again. i saw (URL...) this page. use this code but plesk not removed. my sites are gone.how can i get back my site? what i should install.When i try install plesk 12 says you already install version 11.0.9
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Jul 18, 2015
I want to send a notification (by an email to SMS gateway) when a specific email arrives. I see that Roundcube has a sieve filter option called "Send Notification" and it has three input boxes which have no tooltips and I am unable to find any documents telling me what to fill in those boxes.
The boxes are:
Method
Options
Message
The Message is obvious enough, but the other two?
For the method, I tried mailto:<me@myemailaddress.com>
I left the options blank, typed in a short message and tried to save the filter, but it gave me an error message "Unable to save filter - server error occurred". Annoyingly, it then wiped out what I had typed and started me with a blank rule again. I also tried without the < and > round the email address.
Any clues as to proper syntax and what the options are?
Also, is it necessary to have another action after the Send Notification action to file the email away somewhere, or will it just be left in the inbox anyway if the only action is the notification?
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Oct 16, 2014
i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :
my configuration is plesk 12.0.18
Postfix
dovecot
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
[Code].....
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Feb 6, 2015
I have a problem to send email to idn domain names.
The error that I have is
Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
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Mar 29, 2015
I'm running Plesk 12.0.18 update 39 on Centos 6.6 with postfix and courier-IMAP
However I can't send emails from mobile devices or outlook - the security settings are invalid, I've tried all 4, SSL, SSL/TLS Accept all certs, Start TLS etc.
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Dec 25, 2014
I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.
My script isn't working look like this:
SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password
And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?
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Jul 4, 2014
Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.
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Jun 20, 2014
My environment: Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0 64bits - postfix
In documentation about Server-wide-mail settings
In Plesk for Linux with the Postfix mail server, you can change the IP address used for sending mail. Also, if your server sends mail from domain IP addresses, you can specify which name will be used as a host name in SMTP greetings.
Choose from the three options:
◦Send from domain IP addresses. By default, mail from each domain is sent using the domain's IP address. The host name used in SMTP greeting is defined by the configuration of the mail server.
◦Send from domain IP addresses and use domain names in SMTP greeting. If selected, Plesk changes the mail server configuration so that the SMTP greeting will contain the name of the domain from which an email message is sent.
This option prevent the sender's IP address from being put into public black lists, such as the Spamhaus or OpenBL lists. This might happen if the mail server host name is used in SMTP greeting for the messages sent from domain IP addresses. Some recipient servers consider such messages as spam.
We recommend that you use this option if you host less than 100 domains. In case of a large number of domains, using this option significantly increases the load on the server.
◦Send from the specified IP address. You might want to use certain IPv4 and IPv6 addresses for all outgoing mail.
Sending all mail from the specified address might be useful, for example, if the IP address of the mail server was put into public black lists, such as the Spamhaus or OpenBL lists. If you select None, outgoing mail will not be sent.Click to expand...
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Feb 4, 2015
My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...
The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).
I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.
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Jul 24, 2014
If i select this option in Server-Wide Mail Settings, server still sends email trough main IP address.
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Feb 9, 2015
After latest update to #34, all the users cannot send Attachments using Outlook due to timeout problems. It happens with Postfix, not Qmail.
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Dec 17, 2014
We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.
After installation, and before any migration, we have moved some folders:
- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql
We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).
After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).
Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.
We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).
So all seems to be ok.
But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.
We have try changing to FastCGI with Apache same error.
We have try changing to full Nginx (PHP and static files), some websites run.
We have checked some KB (112884, 800) but all seems to be good.
Is there any steps we have omitted when we move folders ?
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Jul 8, 2015
After successfully changing to a fresh created dhparam pem and a reissue of my certificate all was well.
A couple of other things needed to be done so I followed the article: [URL] ....
nginxDomainVirtualHost.php was already present so the only thing I did was adding the ciphers I got from another site (ciphers that also gave me XP and IE8 support etc.)
After executing the httpdmng --reconfigure-all command I instantly got a error message:
Details: (timestamp) ERR [util_exec] proc_close() failed
(timestamp) ERR [panel] Apache config (14364042360.16209100) generation failed:
Template_Exception: nginx: [emerg] unknown directive "HIGH:!aNULL:!MD5"
[Code] .....
Why are "HIGH:!aNULL:!MD5" unknown directives? How can I merge:
ssl_ciphers
EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:
ECDHE-RSA-AES128-GCM-SHA256HE-RSA-AES256-GCM-SHA384HE-RSA-AES128-GCM-SHA256:
ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:
[Code] ....
into these these automatically created @domainname.conf files of all my sites without getting this error.
I'm hosting 5 sites, all 5 sites are down now because of the missing conf files.
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Jun 21, 2015
I am seeing some some some strange behaviour when password protecting directories served by nginx and PHP-FPM. If I have a site set up so that 'Process PHP by nginx' is selected under ('Websites & Domains>Web Server Settings>nginx settings') and set up password protection ('Websites & Domains>Password-Protected Directories') PHP pages are still served without asking for a password.
If I untick 'Process PHP by nginx' the behaviour returns to normal and an attempt to any access files results in the password request.Is this behaviour by design? If so, it is not made clear when you set up the password protection that it will not apply to PHP pages if you have nginx process the PHP pages.
OS: CentOS 6.6 (Final)
Plesk version: 12.0.18 Update #51
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Dec 29, 2014
Today I reboot my server. And after that my sites are not opening.
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Sep 25, 2014
OS: Centos 6.5
Plesk Version: 12.0.18
Recently, we had trouble with Horde, which I Re-installed. However, since then any change that is made to a domain in plesk (changing mailbox settings, domain settings, hosting settings) All website show the default plesk page and I will have to re-run the reconfigure-all command in SSH to bring them all back up. Sometimes even that won't work and I will have to re-run the bootstrap repair command. We were actually on Plesk 11 when this started happening, so we upgraded to Plesk 12, but unfortunately this did not fix the issue.
We have around 500 customer websites on this server, so obviously the changes are made often and the sites going down on every change isn't great at all.
I have a long list of these errors in my error Plesk error log:
2014/09/25 17:31:53 [error] 818#0: *1566 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: *.*.*.*, server: , request: "$
But I can't seem to find out if this is the cause, or how to fix this error correctly on a Plesk install.
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Feb 14, 2008
Emails are not being sent from my Server,php n SMTP both, I have checked my IP's are not is spam lis, I'm unble to find out the reason,
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May 27, 2007
im tryying to setup a forum, but i cannot use email verification, every time i try to send a email it gets bounced back with these details, no matter who i try to send to,hoster has changed to several ips wiht same prob?
This is the qmail-send program at mail.removed.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<email removed>:
Connected to ?.?.?.? but sender was rejected.
Remote host said: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to [url]. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
--- Below this line is a copy of the message.
Return-Path: <email removed>
Received: (qmail 2710 invoked by uid 48); 27 May 2007 18:15:42 +0100
Date: 27 May 2007 18:15:41 +0100
To: email removed
Subject: vBulletin Email Test
From: "email removed" <big@belley.fsnet.co.uk>
Message-ID: <200705271741.689d1b902386@www.pc-mod.org>
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: vBulletin Mail via PHP
You are receiving this email because your email address was entered as an email test at Pc -Mod.
The first step of this email test script has been completed. However, a formatting test is still necessary:
A paragraph break.
A single line break.
Another paragraph break.
Another single line break.
Another single line break.
If the above lines look correct, you are finished. The email features on your server are setup correctly.
If this email is run together on one line, there is possibly a configuration error with your mail server. Please ensure it is configured correctly.
can anyone please help this is doing my hea din now. realy strange.
i know the server is rented from servers4you
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Feb 13, 2007
An unknown error has occurred. Subject 'subject', Account: 'Lauren', Server: 'mail.lblah blahbs.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B
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