Plesk 12.x / Linux :: Centos 7 - Service Configuration (Bind Service Is Not Installed)

Apr 27, 2015

I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...

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Plesk 11.x / Linux :: Service Temporarily Unavailable On CentOS 6

Sep 5, 2014

I'm running a CentOS 6 server with Plesk 11.0.9 installed. It's only being used for dev purposes with only a couple vhosts running on it. All of the vhosts are using PHP - there are a few WordPress sites and Zend Framework 2 applications running. Up until a few months ago it was also running a high traffic WordPress site, but that's no longer the case.

This server has been running without problems for over a year. A few days ago I first started noticing 503 errors (Service Temporarily Unavailable) on accessing one of the vhosts from the web browser.

I logged on through ssh and noticed the load was a bit higher than I expected (nothing crazy though). All other vhosts using PHP also gave me the same error. The only vhost that was working normal was a Ruby on Rails app (Redmine).

I also did a netstat -napt and noticed many connections from two or three IP addresses. I checked their geographical location and after blocking them through iptables the problem seemed to have gone away.

Now it's a few days later and the same problem started popping up. I checked again through netstat and noticed that again a whole bunch of connections from only a handful of IP addresses were connected to Apache.

When I was digging deeper I noticed that some of those IP addresses were what looks to me like other servers (at least they're running Apache). I'm suspecting they are hacked servers and they're trying to use my server to send spam or some other type of evil.

I just blocked those new IP addresses in iptables and that seemed to have solved the problem for now again, but I want to solve the root of the problem.

So my questions are:
1) How can I find out to what vhost those clients are connected?
2) Why does Apache stop working with not that many client connections, when it used to serve thousands of visitors at the same time when that big site was still running on this server?
3) What could they possibly be using my server for? The first time it happened I thought that they found some leaking WordPress plugin to use to spam people, but today I checked and there's barely anything in the mail queue.

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....


| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
| | mail | 30 | 0 | 1 |


mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6

Jun 24, 2015

Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:

[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()


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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 11.x / Windows :: Values In Priority Of Service And Weight Of Service In SRV Records

Jul 6, 2014

We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.

Priority of Service = 100
Weight of Service = 1

but these values are not available in the dropdownlist. attached are the screenshots.

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Which Provider Can Offer VPN Configuration Service

Jul 24, 2008

I'm planning to run a VPN service provider, but I'm not good at the technical side. Can anyone suggest a dedicted server provider who also can setup the VPN server?

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Plesk 12.x / Linux :: Failed To Reload PHP-FPM Service

Jan 10, 2015

I got this error, when i press on process PHP-files by means of nginx. Nex i receive this in plesk panel:

phpinimng failed: Job for php-fpm.service failed. See 'systemctl status php-fpm.service' and 'journalctl -xn' for details.

Failed to reload php-fpm service

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Plesk 12.x / Linux :: Mail Service Won't Start

Mar 7, 2015

I switched off the mail service for one of my domains in that sites control panel a few days ago because there were some malicious files on my server sending out spam. I stopped the service until I cleared all the files that weren't meant to be there and then tried to restart the mail service again but it won't start.

I get this message 'Information: Mail service settings were successfully changed for the selected domains.' but the service stays off. I had the same problem on another site on the same server and carried out the same process but the mail service for that website started fine.

I installed Cloudflare for Plesk during this time and thought that might be causing an issue but after disabling this I still can't start the mail service for the domain.

Is there a section of the main (super admin) control panel that manages the mail services for each domain I am unaware of?

Plesk 12.0.18 on DebianĀ 

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Plesk 11.x / Linux :: Installing SSL For Mail Service?

Dec 12, 2014

Installing my SSL for mail service, my SSL is already install for website...

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Plesk 12.x / Linux :: Error Using Wordpress Service

Sep 21, 2014

if I try to use the new wordpress service in the admin panel, I get following errors:

By starting a search of wordpress installations: PHP Fatal error: "Die Suche nach WordPress-Installationen wurde mit Fehlern abgeschlossen: Resource with UID 'c94fef81-1552-43e1-ae5b-ce125776caa7' not found."

One installation is found but by open the detail view I get the error "Call to undefined function is_admin() in /usr/share/plesk-wp-cli/php/wp-cli.php(18) : eval()'d code on line 87".

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Plesk 12.x / Linux :: Sw-cp-server Service Failed

Nov 25, 2014

I dont know where is the problem.

/etc/init.d/sw-cp-server restart
Restarting sw-cp-server (via systemctl): Job for sw-cp-server.service failed. See 'systemctl status sw-cp-server.service' and 'journalctl -xn' for details.

tail -f /var/log/sw-cp-server/error_log

2014/11/26 03:06:10 [emerg] 520#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31
2014/11/26 03:06:11 [emerg] 874#0: invalid number of arguments in "fastcgi_buffers" directive in /etc/sw-cp-server/config:31


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Plesk 11.x / Linux :: 451 4.7.1 Service Unavailable With Greylisting

Feb 20, 2014

Suddenly my server stop to accept mail from outside. Here you have the logs of

Feb 20 14:26:02 xxx postfix/smtpd[5581]: 17098E1CCB: milter-reject: DATA from[]: 451 4.7.1 Service unavailable - try again later; from=<> to=<> proto=ESMTP helo=<>

It seems it is a milter problem as in the line I can read "milter-reject"

Also I have a lot of lines like this:

Feb 20 14:27:34 dv2 greylisting filter[9152]: Starting greylisting filter...
Feb 20 14:27:36 dv2 greylisting filter[9154]: Starting greylisting filter...
Feb 20 14:27:37 dv2 greylisting filter[9165]: Starting greylisting filter...

I can go to control panel and stop plesk milter but I see these lines on

Feb 20 14:30:04 xxx postfix/smtpd[8845]: warning: connect to Milter service inet: Connection refused

And 4.7.1 still there

Feb 20 14:30:03 xxx postfix/smtpd[7289]: NOQUEUE: milter-reject: CONNECT from[37.15.179.xx]: 451 4.7.1 Service unavailable - try again later; proto=SMTP

Maybe is a port (12768) connection error? How I can test that port?

This KB article does not solve anything as the load of the server is 0.1-0.5 [URL] ....

A temporal fix is to edit /etc/postfix/ file comment these two lines:

smtpd_milters = , inet:
non_smtpd_milters = , inet:

And restart postfix (/etc/init.d/postfix restart)

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Plesk 12.x / Linux :: Upgraded And Now PSA Service Will No Longer Start

Jun 19, 2014

I upgraded today from 11 to 12, however since the upgrade I am now unable to start the PSA Service, it comes up with the below error.

Starting psa... Starting sw-engine-fpm: Thu Jun 19 13:22:29 2014 (7885): Fatal Error Unable to allocate shared memory segment of 104857600 bytes: mmap: Cannot allocate memory (12)

I have checked resources and everything should be fine, I cant see a reason why it cant allocate the memory, as there is plenty free for it to take from.

I have tried a Bootstrapper repair for 12 however this has not found any issues other than its not able to stop the PSA Service (As its not running)

Everything else is up and running its just the Parallels backend which im guessing is what the PSA Service is!

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Plesk 12.x / Linux :: Courier Mail Service Do Not Respond

Feb 2, 2015

I'm using plesk with CentOS 6.6

After setting up some e-mail accounts over the plesk gui I tried to connect via a mail software (like thunderbird).

This failed with every combination of settings I tried. So I checked if the POP3/IMAP services are running correctly using telnet.

I connected using the following command:

telnet <host-ip> 110

The response was:

Trying <host-IP>...
Connected to <host-IP>.
Escape character is '^]'.
-ERR Cannot connect to POP server <host-IP> (<host-IP>:110), NB connect error 1460
Connection closed by foreign host.

Did I miss to enable a setting?

The Plesk gui schows me, that the corresponding services are running...

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Plesk 12.x / Linux :: Possible To Disable IMAP For Particular Service Plan

May 19, 2015

I'm just wondering whether it is possible to only offer POP and disable IMAP for a particular service plan?

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Plesk 12.x / Linux :: SQL Service Won't Start - Connection Refused

Apr 28, 2015

Plask Management inferace error is:

ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused (Abstract.php:144)

First, the datacenter lost power so the server shut off. I assume there is some DB corruption and why the SQL Service won't start.

Trying to start service mariadb... Job for mariadb.service failed. See 'systemctl status mariadb.service' and 'journalctl -xn' for details.

Some problems are found during start(see log file: /var/log/plesk/psa_service.log)


ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
Unable to connect to Plesk Database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)

I ran the systemctl status mariadb.service command and this is below.


Loaded: loaded (/usr/lib/systemd/system/mariadb.service; enabled)
Active: failed (Result: exit-code) since Wed 2015-04-29 05:57:21 CEST; 5min ago
Process: 21210 ExecStartPost=/usr/libexec/mariadb-wait-ready $MAINPID (code=exited, status=1/FAILURE)
Process: 21208 ExecStart=/usr/bin/mysqld_safe --basedir=/usr (code=exited, status=0/SUCCESS)

[Code] ....

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Plesk 12.x / Linux :: Greylisting Log Message - Service Unavailable

Jun 25, 2015

I have a question regarding greylisting.

I activated greylisting on my mailserver and took a look in the logfiles.

The mail are temporary rejected with the following log message / statuscode:

451 4.7.1 Service unavailable - try again later;

Mails from my server to other servers are greylisted with messages like:
451 4.7.1 message delayed, see ;
452 Greylisted. Please try again after some time.
451 4.7.1 <E-MAIL-ADRESSE>: Sender address rejected: Greylisting in action. Please try again later.

Is it possible to change this log message at my server?

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Plesk 12.x / Linux :: Service Is Not Working From Website Nor Through Ssh Commands

Jul 26, 2014

I have a problem with my linux server using plesk 12x, I am using postfix as the email service, all emails are working from the webmail (horde) and from any email client using smtp.However the service is not working from the website (contact form on Wordpress) nor through the ssh commands. I have searched for few days but I still seem to have an issue.

ls -la /etc/alternatives/mta
the output is "nothing found".


ls -la /usr/sbin/sendmail
output: lrwxrwxrwx 1 root root 21 nov 4 2011 /usr/sbin/sendmail -> /etc/alternatives/mta

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Plesk 11.x / Linux :: Change Domains To Other Service Plan

Jul 22, 2014

I'm using Plesk 11.5.30 Update #47

I want to change some Domains to an other Service Plan.

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Plesk 12.x / Linux :: Cannot Switch Subscription To Another Service Plan

Feb 14, 2015

I can't switch a subscription to another service plan, my conf is very simple.I have on reseller account with service pack "Default Reseller".This reseller account contains 1 client with custom subscription.

When I want to switch the pack to another service plan, I have only one choice : "No change" so I cannot.I have 4 service plan so I don't know how to solve this problem.

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Plesk 12.x / Linux :: Failed To Start Fail2ban Service

Aug 20, 2014


Fehler: f2bmng failed: Job for fail2ban.service failed. See 'systemctl status fail2ban.service' and 'journalctl -xn' for details.
ERROR:f2bmng:Failed to start fail2ban service

-- Unit fail2ban.service has failed.
-- The result is failed.

Aug 20 14:22:13 systemd[1]: Unit fail2ban.service entered failed state.
Aug 20 14:22:14 agetty[14140]: /dev/hvc0: No such file or directoryClick to expand...

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Plesk 12.x / Linux :: Random 503 Service Temporarily Unavailable

Apr 12, 2015

Every now and then I will attempt to load my Plesk 12, CentOS6 Website, and receive the following error:

503, Service Temporarily Unavailable.

It requires a restart of nginx and apache in order to remove the error. It then can come back in a week, or in a few hours. Its completely random. I also can't find anything in the logs.

This started happening after I enabled backups, then later disabled backups because of problems with my backup server. However this does not occur when my scheduled backup was.

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Plesk 11.x / Linux :: Service Is Used For Changing Mailbox Passwords

Feb 20, 2015

I am having a Plesk server and when I scanned it with tools like OpenVas, It detected the following vulnerabilities with CVE acronym. As the corresponding ports and services are being controlled by Plesk, I require to patch it.URL....As you can see this vulnerability has been hit on port 106. I checked the Plesk server and found the port 106 being used by service "poppassd". This was nothing I installed and came along with the Plesk installation. Hence just wanted to make sure whether it has a patch from Parallels. As per my investigation this service is used for changing mailbox passwords and I am currently using Roundcube client. How to patch this vulnerability.

As per the solution in pic, the vulnerability "SMTP antivirus scanner DoS" can be resolved by upgrading or installing anti virus for Plesk mail server. I am ready to buy Dr.Web or Kaspersky from Parallels. But wanted to make sure whether any of the above antivirus can resolve the vulnerability.

cat /usr/local/psa/version
11.0.9 CentOS 6 110120608.16

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How To Find Uptime Of Bind/Named Service

Jun 8, 2009

Is there any way to find the uptime of Bind/Named service in a cPanel server (CentOS)?

Is there a log file which will track the stop/starts to check?

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Plesk 12.x / Linux :: No Access To Panel - Service Agent Exception

Jan 10, 2015

I got error, can`t access to panel:

ERROR: Service_Agent_Exception

Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping

[Code] ....

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 11.x / Linux :: Milter Rejecting Emails Service Unavailable

Jan 21, 2015

All genuine emails are making it through fine - barring one or two domains, which fail with postfix/cleanup[5184]: warning: milter inet: can't read SMFIC_BODYEOB reply packet header: Connection timed out

postfix/cleanup[5184]: 5082A22A8E: milter-reject: END-OF-MESSAGE from[XX.XX.202.76]: 4.7.1 Service unavailable - try again later; from=<> to=<> proto=ESMTP helo=<>

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Plesk 11.x / Linux :: Postfix / Cleanup Milter Service Error

Jul 9, 2013

I have tried installing Parallels Premium Outbound AntiVirus, but uninstalled it again. The postfix mail server was working before uninstalling. Now I get the following errors:


Milter reject: 4.7.1 Service unavailable - try again later;
Jul 9 22:17:02 sl1 postfix/cleanup[9308]: warning: connect to Milter service unix:/ctmilter/ctmilter.sock: No such file or directory

This means no mail goes in or out of the system.

When viewing Plesk pannel, everything seems alright.

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