Plesk 11.x / Linux :: Page Not Visible After Uploading By FTP

May 11, 2014

I add my site via ftp file to httpdocs but still appears in the default message domain parallels, I've made sure all correct indext.html and others, not to do.

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Plesk 12.x / Linux :: Extensions Catalog Not Visible After Auto-update To 12.0.18

Sep 11, 2014

OS : centos 6.5 2.6.32-431.23.3.el6.x86_64 actual plesk version 12.0.18 after auto-update google authentication and 3other extensions were enabled and now google authentication isn't in the list of installed extensions and not functioning i was able to login as before without google authentication but when I wanted to reinstall the extension catalog shows a empty screen I have ran /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components & /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/ repair no luck where to look or to reinstall the extention catalog ?

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Plesk 12.x / Linux :: Content-length Limit When Uploading Large Files

Jun 18, 2015

Domain has PHP Settings in Plesk set to 2G and I get this error when uploading a 48MB file using Wordpress. I assume I need ot modify this manually in conf file somewhere to allow uploading large files?

Requested content-length of 48443338 is larger than the configured limit of 10240000..

mod_fcgid: error reading data, FastCGI server closed connection...

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Plesk 11.x / Windows :: Secure Your Sites Button Not Visible

Jan 27, 2014

On windows 2008 server with Plesk 11.5, the Secure your Sites option is not displayed. In addition unable to share SSL certificates across many sites with shared IP address.

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Plesk 12.x / Windows :: MS SQL Servers Are Not Visible In Parallels Panel

Jun 27, 2015

I have the problem described here: [URL]

But my Plesk's license allows to use MS SQL Servers.

This began to happen after upgrading Plesk 11 to 12.

In psa Database, in DatabaseServers table it appears. If I delete and add back into Plesk, it shows me no error, but neither added to the database servers.

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Plesk Automation :: Local Server Visible When Adding New MySQL Database

Mar 27, 2014

Somehow when customers add a new MySQL database they can select a Local MySQL server. It turns out this is the MySQL instance running on the CP server, can I somehow hide this server from the list?

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Plesk 11.x / Linux :: Cannot Logon - Web Page Not Available Error

Jun 29, 2015

I tried access my plesk box via http://ipaddress:8443 but am met with an web page not available error. I checked my disk df -h and found

/dev/mapper/VolGroup00-LogVol00 Use% is at 100%. What can I clear out to get it up and running again?

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Plesk 12.x / Linux :: Blank Page On Home Tab

May 22, 2015

After a fail in the update procedure I had problem with plesk panel. I have run the autoinstaller from command and after that the psa database removed for some reasons.

I have follow the steps from the plesk procedure and restore is from the backup.

Everything is working now except from the home tab when I login into plesk . I get the side bar with the menus links but in the right side I get a blank page. (the other menus works fine)...

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Plesk 11.x / Linux :: Login Blank Page?

Sep 10, 2014

I'm running plesk 11.0.9 on Centos 6. I can't login anymore, the administration login page is just a blank page. The error in the log file is:

(mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error: Call to a member function getContext() on a non-object in /usr/local/psa/admin/plib/Navigation.php on line 54

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Plesk 12.x / Linux :: Blank Page After Upgrade

Sep 29, 2014

I get a blank page after upgrading to the latest version using the automatic update.

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Plesk 12.x / Linux :: Demo Httpd Page?

Jan 11, 2015

when i add new domain in plesk panel, i receive apache http server test page. other domain works normally.

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Plesk 12.x / Linux :: Empty Domains Page In CP?

Oct 20, 2014

When I log into plesk (service provider view) and click on the Domains link on the left, I get an empty page. It isn't blank like there is an error, it has some instructions at the top about creating a customer etc. It just doesn't list any of the domains that are setup on the server. There are several reseller accounts with several domains under each. I've even tried setting up a new customer and adding a domain under the new customer. Still nothing shows up.

I have several other VPS accounts running Plesk 12 with several domains under different customer accounts and the domains all show up on those.

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Plesk 12.x / Linux :: Lost All Websites - Sent To Default Page

Dec 4, 2014

I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.

However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:

"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"

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Plesk 12.x / Linux :: Blank Page After CloudLinux Installation?

Mar 17, 2015

yesterday I have installed CloudLinux on my Centos 6.6 server. Today only my site was not reach. I have contacted cloudlinux support but this problems does not depend from they. In my personal site I have also WHMCS. For this issue I try: [URL] Then: [URL] I changed size of buffering: [URL] And at the end this: [URL] After that I have the same problem only for one domain.

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Plesk 12.x / Linux :: 12.0.18 Only A White Page Appears In Roundcube?

Jun 30, 2014

After the update to Plesk 12.0.18 only a white page appears in Roundcube. Unfortunately also reinstall did not remedy.

OS Debian 7.1
Plesk version 12.0.18 Update # 5, last updated at June 30, 2014 09:02 PM
Roundcube 1.0.0 [URL]

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Plesk 12.x / Linux :: Page Loading Time 50-60 Seconds

Jun 7, 2015

I have installed NGINX + PHP-FPM + PHP5Memcached + Memcached + APC on my VServer. My Problem is Page loading time of around 40-60 seconds. Installed is 12.0.18 Update #49

[URL] .....

Connection Setup: TIME
Stalled: 1.860 ms
Request sent: 0.214 ms
Waiting (TTFB): 47.08 s
Content Download: 41.757 ms
Explanation 47.12 

I have reconfigured the Domains but nothing changed and Bootstrap Repair

/usr/local/psa/admin/bin/httpdmng --reconfigure-all
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/ repair
If I disable Nginx and use "Apache Module" for PHP than the TTFB time is shorter but is not the prefered way. If I use "CGI" or "FASTCGI" without Nginx than the Page loading time is a little bit shorter but with Erros on the Website.

I tried to reinstall Nginx from Plesk but this gave me Error after enable it

root@vserver:/# /usr/local/psa/admin/sbin/nginxmng -e
[2015-06-08 00:26:12] ERR [util_exec] proc_close() failed
[2015-06-08 00:26:13] ERR [util_exec] proc_close() failed
[2015-06-08 00:26:15] ERR [panel] Apache config (14337159720.96731500) generation failed: Template_Exception: Destination directory '/etc/nginx/plesk.conf.d/vhosts' not exist
file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0
Destination directory '/etc/nginx/plesk.conf.d/vhosts' not existClick to expand...

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Plesk 12.x / Linux :: White Page After Adding New Domains

Feb 5, 2015

i registered some new domains and wanted to add them via Plesk. Before i did that i got the stanard Plesk default page saying that i have to add the domains via plesk as usual.

When i did that the domain switched to a white page and is not able to load .html pages, i can load a phpinfo.php or install wordpress etc. but when i try to load a simple .html file with css or something, i only get a whitepage..

i dont know why this is happening, other domains from december are working fine, new ones wont. the error.logs are empty and even after a whole server restart it wont work.I´m using Ubuntu 14.04 LTS Server 64bit + Plesk 12.0.18

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Plesk 12.x / Linux :: New Client Only Displays Parallels Page

Jul 2, 2014

All new domains (sites) only display the Parallels page. Upgraded to the following ...

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 3, 2014 06:56 AM
The system is up-to-date; last checked at June 27, 2014 04:43 AM​

Pretty sure it is a permissions problem, have tried chown -R and returns invalid user.

Can now FTP, use webmail, preview the site and have uploaded a pretty big site .... the Paraellels site displays it as 0mb disk space used and only displays the default Parallels place holder.

This is what a new domain name is displaying ######################################

Files listed in the file manager ######################################

Files uploaded using Filezilla FTP program ######################################

Default place holder ... can't display any other page. ######################################

Have checked all DNS settings and they match the other domains.

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Plesk 11.x / Linux :: How To Know If Nginx Served A Specific Page

Jun 3, 2014

I have setup Nginx to serve static pages. I cache some pages and therefor they are static and should be served by Nginx. Now, how can i check if a specific page actual was served by Nginx and not Apache?

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Plesk 12.x / Linux :: External Access - Diverting To Default Page

Jun 2, 2015

I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.


I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.

The server is running Centos 7 with Plesk 12.

I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?

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Plesk 12.x / Linux :: Hosting Services - Domain Page Error

Jul 2, 2014

If I go to Hosting Services - Domains and try to switch page, i get this error:

plesk TypeError: item.owner Name is null undefined

And beyond that point, no domains are displayed in Domains...

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Plesk 12.x / Linux :: Tools And Settings Page Loading Icon

Aug 25, 2014

Is there any way to get rid of this loading icon every time you visit the tools and settings page (top right during page loading)? It only happens on our Plesk 12 servers that were not upgraded from Plesk 11.5.

Its irritating because the page layout jumps around after the loading is complete. It is the only page to do it and it happens regardless of the internet speed.

Disabling "Enable access to premium commercial apps on the Interface Management page fixed the issue in Plesk 11.5 but this does nothing in Plesk 12.

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Plesk 11.x / Linux :: All Site Showing Default Page After Upgrading From 10.4.4 To 11.0.9

Jul 14, 2012

I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.

I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?

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Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?

Jul 9, 2014

I am creating new sites in my panel and they are only loading the default page.

The IP is pointed correctly or I would not get the default plesk page.

All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.

If I use the preview feature I can see the changes I make to the files, but that is the only way.

I looked in /var/www/vhosts/system/ and the conf files are present.

What else can I check to see why the sites are not working?

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Plesk 12.x / Linux :: Default Placeholder Page Redirects To Another Site?

Jan 13, 2015

I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.


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Plesk 12.x / Linux :: Domains Work And Then Show Default Page?

Jul 23, 2014

I have added name servers and they should be propagated fully as I created them 3 days ago.

The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.

This is sort of a test domain I wanted to get working before switching my main sites to these name servers.

domain is

nameservers are and

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Plesk 12.x / Linux :: New Install - All Domains Redirect To Landing Page?

Mar 5, 2015

Every domain that I have added just goes to the default Plesk landing page. I have:

* Added them as new subscriptions
* Added domains to a current subscription
* Verified that the index.html file is deleted
* Verified that vhosts is pointing to proper directory
* Confirmed that sites work when clicking 'preview'

If it matters, this is an Ubuntu install.

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Plesk 11.x / Linux :: Login To Parallels Panel Just Reload The Page

Jul 10, 2014

I have a problem to login Parallels Plesk Panel, on a 1and1 vps.

When I click on "login", it just reload the page (I'm sure that username and password is correct).

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Plesk 12.x / Linux :: Server Intermittently Displays Default Page

Mar 27, 2015

I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.

I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.

I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 12.x / Linux :: Domain With Servername Always Falls Back To Default Page

Oct 27, 2014

i have a domain registered within PLESK having the same name as the server itself. After a short period of time the domain shows up the PLESK default page instead of the original content located in the vhost httpdocs directory.

To restore the content it's possible to deactivate and re-activate the domain from the customers control panel. But after an amount of time the default page comes back.I first recognized the error after the update to PLESK 12.

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