Plesk 12.x / Linux :: Tools And Settings Page Loading Icon

Aug 25, 2014

Is there any way to get rid of this loading icon every time you visit the tools and settings page (top right during page loading)? It only happens on our Plesk 12 servers that were not upgraded from Plesk 11.5.

Its irritating because the page layout jumps around after the loading is complete. It is the only page to do it and it happens regardless of the internet speed.

Disabling "Enable access to premium commercial apps on the Interface Management page fixed the issue in Plesk 11.5 but this does nothing in Plesk 12.

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Plesk 12.x / Linux :: Cannot Access Backup Manager (Tools And Settings Or Any Subscription)

Jul 11, 2014

After a successful upgrade from 11.5.30 to 12.0.8 the Backup Manager cannot be accessed anymore. The system replies with:

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File PMMConnector.php
Line708
TypePleskPMMResponseException

Apparently the backups are not saved anymore either.

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Plesk 12.x / Linux :: Page Loading Time 50-60 Seconds

Jun 7, 2015

I have installed NGINX + PHP-FPM + PHP5Memcached + Memcached + APC on my VServer. My Problem is Page loading time of around 40-60 seconds. Installed is 12.0.18 Update #49

[URL] .....

Connection Setup: TIME
Stalled: 1.860 ms
Request/Response
TIME
Request sent: 0.214 ms
Waiting (TTFB): 47.08 s
Content Download: 41.757 ms
Explanation 47.12 

I have reconfigured the Domains but nothing changed and Bootstrap Repair

Code:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all
/usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
If I disable Nginx and use "Apache Module" for PHP than the TTFB time is shorter but is not the prefered way. If I use "CGI" or "FASTCGI" without Nginx than the Page loading time is a little bit shorter but with Erros on the Website.

I tried to reinstall Nginx from Plesk but this gave me Error after enable it

root@vserver:/# /usr/local/psa/admin/sbin/nginxmng -e
[2015-06-08 00:26:12] ERR [util_exec] proc_close() failed
...
[2015-06-08 00:26:13] ERR [util_exec] proc_close() failed
[2015-06-08 00:26:15] ERR [panel] Apache config (14337159720.96731500) generation failed: Template_Exception: Destination directory '/etc/nginx/plesk.conf.d/vhosts' not exist
file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 75
code: 0
Destination directory '/etc/nginx/plesk.conf.d/vhosts' not existClick to expand...

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Plesk 12.x / Windows :: PHP Settings Not Applied For Selected Website Page?

Apr 6, 2015

i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.

When I select a Website and want to change the php settings for that page it wont apply the new settings.

I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.

[URL] .....

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Plesk 11.x / Linux :: Web Presence Builder Icon Is Missing From Customer Control Panel

Feb 23, 2014

I am facing the following issue: Web Presence Builder icon is missing from Customer Control Panel.

I tried to apply the following solution from the knowledge base: [URL] ...., however I ended at step 2, because there is no "Sites published with Web Presence Builder" parameter in any of my Service Plans.

I am running plesk Panel 11.5.30 instead of 10.x. and step 1 tells me the parameter "Sites published with Web Presence Builder" equals 10.

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Page Loading/Shopping Cart

Nov 25, 2008

I have a dedicated server with a shopping cart and I have had a very few people say they were buying and at the order completion stage the final page would not load.

This happens very rarely and I actually cannot reproduce it.

How can I even begin to trouble shoot this type of problem?

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Plesk 11.x / Linux :: PHP Not Loading For One Vhost

Feb 19, 2015

We have strange problem with our plesk 11.0.9 Update #62.

Have only 10 domains hosted and all except 1 is working fine.... This particular domain doesn't run PHP scripts at all and when we try to browse a php script from browser, the file starts downloading. I have tried to compare the php settings from other working vhosts but and found no change at all... tried with

/usr/local/psa/admin/bin/httpdmng --reconfigure-domain domainname-tld

/usr/local/psa/admin/bin/httpdmng --reconfigure-al

Also tried to create the vhost but no gain...

Also I tried to change the PHP setting from control panel so that the php file would be generated , but every time I reset the value, it reverts back and no value is preserved.

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Plesk 12.x / Linux :: Add Or Remove Components Not Loading

Feb 20, 2015

I'm having the following issue:

Whenever I click on the Plesk panel link "Add or Remove Components" he will open a new browser window and runs into a timeout.

Browser: "Error code: ERR_TIMED_OUT"

I can't see any error messages in the panel.log and everything else from the panel is working fine.

System is running CentOS 5.11 with Plesk 12.0.18 Update #35

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Speed Of Page Loading Goes Down Some Minutes After Httpd Restart

Nov 22, 2007

Recently we have launched our new cpanel server, We have some problems on that.

When we restart httpd, all things will be good before 15 min, but after that, speed goes down to 1/10 and after some hours that will get as low as nobody can view pages on the server.

We are using cPanel latest release and CSF on CentOS4.5.

Apache 1.3.7 and PHP4.4.7 is running on the server with Zend.

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Plesk 12.x / Linux :: Roundcube Not Installed And Horde Not Loading?

Feb 22, 2015

In the list of available webmail clients there's only Horde. Why don't I have Roundcube? I thought it's preinstalled with Plesk 11.5 and higher.

When accessing Horde webmail, the page never loads till the end and all I get is the top menu, no e-mails.

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Plesk 11.x / Linux :: MySQL Crashing / Not Loading Correctly

May 14, 2014

I have a Centos 6 server with Heart Internet, who yesterday had an issue with the issue and once back online have been struggling til now getting the mysql service working correctly again and have now refused to provide any further support and redirected me here.

I was following this article here: [URL] ....

I've gotten to point 4. "~# mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` -A | sed '1iSET FOREIGN_KEY_CHECKS = 0;' > /root/dumpall.sql" however it's saying "got error: 145: table './avenue141_dabs/av_options' is marked as crashed and should be repaired when using LOCK TABLES and any attempts made to get into the DB to repair is giving me "error: 1045: Access denied for user 'root'@'localhost' (using password: NO)

This issue is urgent as we have a few websites on this server which use mysql databases for their website.

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Plesk Icon On Every Hosted Domain

Oct 29, 2007

I just moved my websites over to a server running plesk 8.2

Now when I look at any of my pages with firefox It puts a little circle logo thingy beside the url in the address bar and on the tab.

how to get rid of this?

Some of the domains are:

[url]
[url]
[url]

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Plesk 12.x / Linux :: PHP Settings Are Not Applied

Sep 29, 2014

situation:
- compiled and installed php 5.5 and 5.6
- both versions work fine and are registered in plesk
- base configuration for php is set for each version in a custom.ini

issue:
- plesk php-settings are not applied: not matter what I change in Plesk php-settings, the values from my custom.ini file are used

What did I do wrong? How do I re-enable plesk php-settings?

Addendum: The php-settings apply esspecially to post_max_size and execution_time

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Plesk 12.x / Linux :: PHP Settings Under Domain?

Jul 14, 2015

I am trying to change the default php settings under domain (upload_max_filesize & post_max_size) but nothing happens. I am running PHP 5.5 in FastCGI. I also changed it to Centos default PHP (5.4.16) but nothing happens again. It only works when PHP runs as Apache module. The problem is on FastCGI Application.

My server: Centos 7, Plesk 12 Check the screenshot for installed components.

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Plesk 12.x / Linux :: Email DNS Settings?

Dec 5, 2014

so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.

A Records @ IP Address
A Records webmail IP Address

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Plesk 12.x / Linux :: DNS Settings Hidden

Jan 13, 2015

I cannot find the DNS Setting in Websites&Domain TheWebsite/Show More

I tried changing:

Tools&Settings
Plesk
Custom View setting (DNS template settings checked)​
Also:

Tools&Settings
Plesk Appearance
Interface Management
-Power user View
(with & without) Use Custom View​-Service Provider View
(with & without) Open hosting operations in Server Administration Panel​
However when I go to

Websites&Domain TheWebsite/Show More, the DNS settings are still missing.

Is there any other setting I can try to show the dns settings?

Centos 6.6
Plesk 12.0.18 Update #30

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Plesk 12.x / Linux :: PHP Custom Settings Does Not Apply

Sep 15, 2014

Ubuntu 12.04

Upgraded Plesk from 11.5 to 12.0.18 from panel.

I have installed PHP 5.3.29 (make from sources)

All smooth, added handler:

Code:
/usr/local/psa/bin/php_handler --add -displayname 5.3.29 -path /usr/local/php5329/bin/php-cgi -phpini /usr/local/php5329/etc/php.ini -type fastcgi -id php5329

App work ok after change to new php with hosting settings(change php handler Fast Cgi)

But php info shows that: Loaded Configuration File is /etc/php5/cgi/php.ini

This is not good as I checked should be for certain vhost cutsom php ini which is generated by PHP settings.

For example I changed in Plesk memory_limit to 333MB applied changes panel show successully, but still there is 128MB default value in phpinfo().

Am I missing sth ? Is there additional task needed expect adding handler? Or is there a known bug?

ps. after change handler back to 5.3.10, (default installation) there also custom PHP settings file seems not to be processed.

I did not tested earlier maybe upgrade Plesk to v12 broked sth? What should I check?

I have tried to delete (and let psa recreate) php.ini from vhost/system/mydomain.com/ but also did not worked...

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Plesk 11.x / Linux :: DNS Settings - Show Www In Browser

Dec 12, 2014

I want to know what settings to make in the Dns of my Server so always to show the www. in the browser, before the domain name.

For example, in the url to be www.mydomain.com and not mydomain.com

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Plesk 11.x / Linux :: IP Settings - How To Associate Different IPs In 1 Subscription

Oct 9, 2014

I manage 1 server with 5 domains. I use the panel as power user (unique user)

I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...

I'd like to set IP in the hosting setting of the domain...

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Plesk 12.x / Linux :: Site Preview Settings

Oct 26, 2014

I'm trying to view my sites using the "Quick Preview on a domain name in Plesk" setting. I notice that it modifies that domain's DNS records to include the IP with dashes, however when I attempt to preview any of the sites hosted, I get "server not found" from my browser. The URL is the correct syntax, but cannot seem to access the site.

I've tried turning DNS off and on for each hosted site, but this doesn't seem to make any difference.

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Plesk 11.x / Linux :: Settings To Change DNS Records?

Sep 26, 2014

where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"

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Plesk 12.x / Linux :: SOA Records Not Saving In DNS Settings

Apr 10, 2015

I want to change SOA Settings from defaults to these: When I press OK button shows that is saved but when I test with [URL] .... and [URL] .... shows that settings still is defaults.How to change these settings??

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Plesk 12.x / Linux :: How To Get Old Settings / Configurations After Reinstallation

Mar 8, 2015

I recently reinstalled my Plesk Panel 12.0.18 after several failures, which I wasn't able to repair (not even bootstrapper.sh would work). All of my websites weren't accessible, the connection between websites and the Database server didn't work and the Plesk backend was unavailable, too. I used the autoinstaller via command line to make a new Plesk installation.

Now I have a clean panel, the websites are available again, the MySQL database works again, but I don't have all my settings and websites in the Plesk backend anymore.

My question is: How can I get the old settings/configurations, which are still on the server, back in to Plesk?

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Plesk 12.x / Linux :: Modifying Php-fpm Settings For All Domains And New Ones?

Oct 1, 2014

Some sites reach maximum children

so I need to change

pm.max_children = 5

for all new domains on a server

How can this be done?

I know i can change it manually on each new domain, is there some kind of template to modify?

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Plesk 12.x / Linux :: Where To Modify Nginx Fastcgi Settings

Dec 8, 2014

What exact file to modify in order to optimize fastcgi settings, then to set default for all websites. Sample code below:

# execute all .php files via php-fpm
location ~ .php$ {
# connect to a unix domain-socket:
fastcgi_pass unix:/var/run/php5-fpm.sock;
fastcgi_index index.php;

[Code] ....

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Plesk 11.x / Linux :: Web Server Settings Create New Folder

Oct 30, 2013

* Go to "Web Server Settings" add text to "Additional directives for HTTP" and press button "Ok".
* Go to "Document root" folder of your domain and now you have a new folder "/cgi-bin/test" with file "test.cgi":

Code:
#!/usr/bin/perl
print <<HTML;
Content-type: text/html
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

[Code] ....

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Plesk 12.x / Linux :: Office 365 Lync Online SRV Settings In DNS

Nov 26, 2014

I am attempting to add Office 365 to a domain on my server. To verify my DNS settings they require me to add the following records:

Lync Online

Type Service Protocol Port Weight Priority TTL Name Target
SRV _sip _tls 443 1 100 1 Hour @ sipdir.online.lync.com
SRV _sipfederationtls _tcp 5061 1 100 1 Hour @ sipfed.online.lync.com

With Plesk 12 I cannot set a weight of 1 and a priority of 100 in DNS. What is the solution to allow this to verify?

OS: Ubuntu 12.04.5 LTS
Plesk version: 12.0.18 Update #25

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Way To Set Global Php Values Settings For All Domains

Jan 12, 2015

is there a way to set global php values settings for all Domains in Plesk 12. In the older version of Plesk I can do it by linux in /etc/php.ini and restart the apache and all Domains will be load this configuration. But from Plesk 11 the settings are not loading from /etc/php.ini, only by the own php.ini file.How can I do it for all domains?

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