Proper Procedure When Leaving A Host - Do You "nuke" Your Space

Sep 8, 2007

I'm thinking of consolidating some of our shared hosting and vps accounts into a couple of other vps accounts.

It's just occurred to me that I've never really abandoned a host before and that I have a lot of stuff on there I don't want in the wrong hands.

Sure, hosts should be legally responsible and wipe the space but why trust what you don't know for a fact (I even have one host that had stuff hidden in my "fresh" account, buried in the logs, so apparently they were reusing something along the line as a template).

Should I, and how would I, wipe out the space properly?

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Correct Procedure For Migrating Email Accounts From One Host To Another

May 11, 2007

I have a client who will be pointing their domain to my reseller server. I have already setup the account on my server and made the appropriate DNS changes with their domain registrar - so the domain should be pointing to my server soon.

However, what is the normal procedure for migrating email accounts, without loosing mail?

When should they change email account settings?

Should they use their current settings until they get an error, or no longer receive mail, then change settings to match my server?

How is this normally done?

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Plesk For IIS7 Not Allowsing Access To Nuke Evolution Admin.php

Nov 12, 2008

having an odd issue with a nuke evolution install

We have a windows 2008 server x64 running plesk 8.6. We created a user with complete access and under that user we created a nuke evolution website. Install appears flawless. We can even continue with admin configuration within nuke with admin.php.

However once you log out you are unable to log back in to admin.php, you get a 404 Not found error. I've checked out the permissions through plesk but they appear to be ok,

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How Many Sites I Can Host On 3GB Space

Jun 24, 2009

I found host1plus hosting, mini plan offering 3GB space, so I'm interested how many sites I can host there?

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Host That Doesn't Lie About Bandwidth Space?

Oct 8, 2008

I am sure this thread was most likely created before but I haven't been able to find anything on the particular host I just had an issue with.

It goes like this.

I've been through web hosts ever since 1998. I've grown accustomed to web hosts deceiving their customers by listing '20 gigs of BW use, or 'Unlimited BW' (which we all know is BS) but for the past few years, I actually had a host who didn't lie about how much BW their customers got with the packages. I signed up for a 20 gig BW account with HostVector and I've used up to 19 gigs and they have never said a single word. I left them recently because they were bought out by Millennium Services and ever since then, its been a nightmare. Constant down time, tech support nowhere to be found. Sadly to say, I had to leave that host due to fact that their new owners have no clue what they are doing.

I found ELIEF and thought they looked promising. I signed up for the package that listed 20 gigs of BW, now at first I thought okay.. this may be fishy, but if this was a flake, they would have specified that customers really won't get 20 gigs of BW.

Regardless, I trusted them the way I trusted HostVector. Seeing how I am a musician, I uploaded a 80MB pack and sent it to some friends to download and not even a 12 hours later. My account was suspended because it apparently caused their server to crash?

I checked the stats and only 68 users downloaded that 80MB file.

This is beyond aggravating. I know there are countless web hosts who lie about this type of stuff but why cant at least specify someplace on their page a more detailed info about bandwidth usage? Maybe put an asterisks next to the BW section like some hosts do and explain that what is listed there is not the reality.

So here I am, my domain is suspended. My fans/listeners/friends are wondering what happened and I am sitting here angered beyond belief because I thought this type of lying was something that hosts stopped doing in the late 90s.

Any recommendation guys? Does an honest web host who actually offers the same amount of BW they list on their hosting packages, exist anywhere?

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Fast And Large HD Space Host For Cheap

Jul 28, 2008

Who knows a good host that offers PHP5, mySQL 5, and at least 1 TB of hard drive space for a cheap hosting account.

I am setting up a digital asset management tool and I need alot of hard drive space for a few of users to be able to download large image files.

Which is why i need massive amounts of hard drive space.

If anyone knows of anything, please PM me or post it here. I will be checking this thread periodically.

OH and by cheap I mean less then $100/month.

I would guess the server could be either VPS or Shared or if you know of a dedicated server company, then that would be awesome too.

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Host 3 Domain Names, Small Space Required, No Frills

Jul 3, 2008

I would like to find a host that could handle 2 or 3 domains but without bells and whistles... everything with shared hosting is $25 a month and up! All 3 sites are under 1mb (not likely to go over 3 mb), written in good old HTML; I would prefer a File Manager but FTP is OK too. Must be US based and have a reasonable uptime guarantee.

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May 1, 2008


Please cancel next month invoice (monthly payment from 2008-05-04) and my account.


>>To cancel the account please go to the following link
>>and fill in the form. Please note the account will be
>>canceled within 72 hours of receiving the form

After filling the form:

>>Your cancellation request has been sent.
>>Please check your email to verify the submission.

(email box still empty)

>>We are sorry to see you go and would like to extend a
>>special discount and trial period to show our appreciation of >>your business. We will process this cancellation request
>>within 72hrs and appreciate your consideration on this offer. >>Your services are active and should be considered so until you
>>receive a cancellation confirmation.

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Hosting Company With Odd Database Handling Procedure

Nov 14, 2007

I created a SQL Server database that need sto be setup for the customer on their hosting account. The hosting company wanted the sql statemens, ok so I gave it to them to setup my tables and stored procedures. I also mentioned that if they gave me a username and password with database location and catalog name for the connection string and as long as I had create rights for that database I could run my own sql statements via SQL Server Enterprise Manager to set it up. They sent an excuse about how insecure that wasy and that they couldn't send any usernames or passwords for the database to me t set this up.

They also said it's becomming more common for Hosting Companies to not allow access to the databases for thatpurpose. Ok... uh how in the world do they expect to have a programmer create and run their data driven website without that information? I'm confused on what these guys are doing.

So.. is this true? Are more hosting companies hording their database infromation and customer usernames and passwords from the developers?

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What Is The Best Procedure To Move MySQL Data From One Disk To Another?

Jul 12, 2007

I have two hard disks, and I would like to move all of my MySQL data onto the second drive. My dilema is this; what is the best way to go about doing this? The tutorial I followed last night had me use cp to copy the /var/lib/mysql folder over to the second drive. However, it took ages to move one of my databases. It's a forum hosting database which has tons and tons of tables. It ran for about 5 hours and still didn't finish because I decided to stop it right there. I know it was working; but still, it took forever and I had to put it back up.

What would you do? Do you recommend say, copying just the 'mysql' database that has the users, and then taking a dump of all databases with mysqldump and moving it that way?

Also, is there any way using the cp command to continue what I started last night, but not write a database file if it hasn't chnaged at all?

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Leaving 1and1 Need Suggestions

Oct 9, 2008

My employer has decided to let me move thier sites to a new hosting company. I can finally get rid of 1and1.

I have just over 50 domains with about 25 that had sites. I was paying $30 a month for hosting on a shared Linux server for these sites. The sites are small and can be put on another shared plan.

One thing I do need is PHP to MS SQL. 1and1 did not support MS SQL from PHP. I also would like to pay no more than what I was paying. The only good thing I can say is that I have had 100% uptime with 1and1.

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Leaving Your Dedicated Server For VPS

May 1, 2009

Most people get a dedicated server when they need a large amount resources, which are hard to get on a VPS. However the development of new virtual data centers which provide web hosting services from highly available and scalable networks of computers (Clusters and etc.) makes more affordable for everyone to use a virtual machines (or virtual servers depending of the virtualization method) instead of buying hardware. So would you consider to leave your physical dedicated server and to move to a HA virtual environment?

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FutureHosting Leaving Softlayer In Dallas?

Apr 19, 2008

I got an email from Futurehosting saying that they were going to migrate all of their VPSes from the current DataCenter in Dallas to a new DC in Dallas.

Does this mean that they're ditching Softlayer?

Anyone know who the new datacenter is?

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Jan 25, 2009

First, while my sites aren't currently on Zone (I have moved them away), it is easy enough to prove I have been a customer, because there a numerous posts on here where Sean and I discuss things, including in the Benchmark thread where he encouraged me to rerun the benchmark after they moved me to one of their faster Dell nodes, about a year ago.

Ok, I am someone that likes to give companies 2nd and 3rd chances and benefits of the doubt. But, I can no longer do that.

About a year ago, or a little over, I needed to move my vBulletin site off of shared hosting, because it was becoming unreliable. Fast one minute, slow the next. After reading lots of reviews and asking questions, I was told I could probably get by with a 384MB or 512MB VPS. At the time, Zone was getting very good reviews and touted as having really fast equipment. So, I took the plunge.

Because I not only didn't want to be memory bound, but also wanted the greatest possible CPU share (not that I needed it, but to make sure I didn't see slow downs caused by other sites like on shared hosting), I went for a 1152MB SLM package.

In the very beginning, things went pretty well, but I wasn't overly pleased with support times when I submitted a ticket. It could be anywhere from 15 minutes to 2 hours for a response, and then sometimes longer to resolve, BUT whenever they did resolve it they fixed the problem, and as I often asked for an explanation (I was trying to learn how to do some of this stuff on my own), the techs typically gave me a nice overview of what the problem was and how it was fixed.

Bottom line, I wasn't happy with how long it took to respond, but when they did, they were thorough and polite.

In the months that followed (early last year) a few things happened. First, I started to have VPS problems, which was always related to other VPS's on the machine hogging resources. As I had guaranteed RAM and should have as much CPU as anyone (I bought the largest package for this reason), I was told that the Virtuozzo software didn't protect a node from one VPS overloading the I/O, so that was the problem. This started to happen with increased frequency, and two problems occurred in terms of support.

First, since they were slow to respond (now starting to be int he 2-4 hour for initial response time frame), my site would be experiencing high load times and sluggish performance or at times even unreachable, and support would take hours to respond, and then might look at it and say "everything looks fine", and I would have to update the ticket multiple times with load averages from top, before they would finally investigate and say, "another VPS was compromised, but it is fixed now, you shouldn't have anymore problems". The problem was that it took hours for the initial response, which was almost always "we don't see a problem", until I 'proved' there was a problem, then they investigated the other VPS's on the node and addressed it.

Second, many issues they had to "forward to admin". Now, whenever that occurred and Sean worked on it, he was a pleasure to deal with and typically fixed the problem, but it got to the point where it seemed like almost all tickets wound up with "will need to forward to Admin" and Sean apparently was overwhelmed and it cut sit waiting for admin for some time.

Now, at this time I should say that the ONLY reason I hung with Zone as long as I did was because Sean went out of his way to try and help me in every possible way. Gave me his cell phone number, told me to call day or night if there was a problem/down time, etc. He moved my VPS on to a node that didn't have VPS's overloading the I/O and I was very grateful for his support, even if he was addressing problems that were not of my own making.

On a number of occaissions, both on here and via email, I was told how Sean understood about the service problems, and they have done xyz to fix them. I was assured that in
the coming months, I would see a completely different level of service from support. However, the support continued to go down hill.
I just typed a couple more instances, but deleted, because I felt this was getting too long, so lets fast forward.

Ironically, one or two days before zone had that 4 day outage on a node that so much was written about, I emailed Richard Alvarez, who appeared to be the man in charge. I gave him multiple examples of poor support (some he termed embarrassing after investigating) and told him how they had gone from a company with a great rep on WHT, to one that is referred to as having fast servers and horrible support. Anyway, he talked about how they were going to improve and standard stuff, and then bam a day or two later, the node is down. While I wasn't on that node, I was on the node they were using to move nodes off to as they were trying to bring sites up. All those times was unreachable, I was unreachable because I was on the same node as Zone's main site.
So, while my node didn't have a hardware problem, for four days, my site was going up and down, and support wasn't responding.

At that point, I couldn't risk my primary site (a Broncos football message board on zone), so I got a leased server from hivelocity (became gunshy of VPS's) and moved my message board to HiVelocity, but left a handful of other sites my second VPS with them in their Miami datacenter. As I had been assured by Richard, and then Sean who resurfaced, that they were going to make major changes and there would be an announcement in a week or two about the changes (this was in November and still nothing), I decided to keep my small sites on the Miami VPS and see if the support improved.

Starting in December, I started getting MYSQL crashes. Apache would still be running, but my wordpress and other DB backed sites would get DB errors. On I believe three occaissions I put in tickets and was told "we have fixed this error, it won't happen again" or something to that effect, and it did.

I was growing tired of the same old support problems, either very long waits for response, or failure to fix problems. Finally, on January 2nd, sql crashed again. I put in a "site down" ticket and waited two hours, and nothing, so i bumped the ticket, then bumped the ticket after 3 1/2 hours, still not even a reply. After 3 1/2 hours, I stated that once the problem was fixed, I wanted an explanation from Sean or Richard as to why a "site is down again" high priority ticket goes 3+ hours without a response.

Bump it again at 4 hours, state I am going to bed and hope it is fixed when I get up.

However, i decide I can't do this, as I have had some tickets go 12 hours with zone without resolution or response, so at this point I post an update to the ticket that after 4 1/2 with no response, I state that i am attempting to restart the VPS and then if it comes up, I will begin moving my sites to another host (to my HiVelocity dedicated).

At the 5 hour mark, I update the ticket and state that I have begun migrating my sites to another host, so please do not mess with the server in any way, and to forward this ticket to Sean and Richard.

Finally 6 hours and 58 minutes after I submitted the ticket and with all the updates I described above, including stating that I have just moved all my sites/cpanel account off of my VPS, I get this response:

I sincerely apologize for the inconvenience caused, the servers Mysql is performing fine and I can access the domain [url]well from my end. The domain is not resolving to the IP and it has DNS problem, you need to contact the name server registrar. If you cannot access the working site [url]then you should be having some network issues on your end. Thank You.
Binny E.

This sums up how zone support has been for quite some time, and what Richard Alvarez deemed embarrassing (when referring to similar support responses). Binny clearly never even read any of the updates, or possibly didn't understand. It is my belief that Binny and Ravi, seemingly the only guys that address tickets these days, do not fully understand English, as it is the only explanation for some nonsensical responses.
So, now I am fed up. I get a VPS with futurhosting to permanently house the sites I moved to my dedi on a temp basis. I move them over and once all is fine, I put in a ticket with zone to cancel both of my VPS's and also an explanation of why, and ask that Richard and JEffrey (the guys that seem to be in charge) see it. I state do no bill my card again.

I put in the ticket to cancel the VPS's on 1/13, and 48 hours later I get an email stating since I haven't updated it in 48 hours, the ticket has been closed. I go and reply to it, reopening it, and again, get no reply for 48 hours. Bottom line, they have still not replied to my cancellation ticket that I entered on 1/13. Then, I get a bill, I reply to the email (which creates a billing ticket), stating I canceled my VPS, not to charge me. Same thing, the ticket is never answered and is closed after 46 hours.
I don't like to bad mouth companies, but people looking for a VPS provider should know that the support from has become horrible. Not only can it take hours (7 on my last "SITE DOWN" critical support ticket), but the quality of the support is also now greatly lacking.

At this time, after 11 days, I can't even get them to acknowledge my support ticket about wanting to cancel both VPS's that I have with them.

I cannot recommend this company to anyone looking for a VPS provider.

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Customers Leaving Equipment In Colo

Oct 16, 2007

What happens if you quit paying your bill, or just forget to for three months. Then you don't contact the colo. What happens with your equipment,

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Apache :: Authenticate Username / Password Using Oracle Stored Procedure?

Apr 8, 2014

I have an app that opens a new browser window to a URL that opens a PDF file at a named destination. For example: URL.....I need to authenticate each user that enters this link, but preferably only once per browser session (valid until user closes browser). This authentication process needs to be performed by an oracle-database stored procedure (via a Java servlet, or other technology). Any outline steps or reference link?

The idea would be when the user enters this link, that a popup window appears asking for a username and password, which then get verified by the stored procedure, and then, and only then, the URL address is allowed to proceed.I know I can implement password protection in `.htaccess` as follows.

AuthType Basic
AuthName "Secured Area"
AuthUserFile /path/to/.htpasswd
<Files "myFile.pdf">
Require valid-user

But, I need this process to connect to the stored procedure to validate the user, because this stored procedure has to apply business logic to determine the users' subscription status, etc., which can change at any time.

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Leaving Rackspace, Advice For Layman Needed

Sep 4, 2008

After 7 years with Rackspace I have decided to leave for better and cheaper service elsewhere. The final straw (after a couple of years of tolerating increasing prices and decreasing support) was a ridiculous quote from them for adding 1Gb of RAM.

I have read in the Forums about people having similar feelings, and there is advice here about where to go to instead. But I am a *total layman*, needing as many support services as possible (rebooting, backing up, etc.) so that I don't have to worry about anything really. So a lot of the advice here is over my head! Can anyone suggest where I should take my business?

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Proper SSL- Liquidweb SSL

Sep 1, 2008

I have a server qith liquidweb. Recently I'm getting the message.. used an invalid security certificate.

The certificate is not trusted because it is self signed.

Error code sec_error_untrusted_issuer

Liquidweb is tell me I need an SSL certificate? I don't get it sicne I have a new server with them that doesnt get this error and another older one that doesnt get the error.

OK find]e, whatever.

I have free SSL's at namecheap from positivessl.
Can I use this on my and will it give ssl to all the domains on the server?

I host a whole bunch of domains on this server

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Proper Way To Add Multiple Sites

Apr 22, 2008

Right now I have maybe 6 personal sites that I keep on my new VPS. They are mixed together in the public_html file. Ex: and are found in public_html/coolsite/ and public_html/anothersite/ so the result is somewhat messy with many folders. What is the proper way to add sites so I have access to each site separately so it is not so cluttered? Or am I doing this right?

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Seting Up A Proper MX Record

Dec 9, 2007

I run my server on my home PC.

I have hosting through GoDaddy for now, but it is in the process of being transfered to my dyndns account.

I like to use my home server's e-mail account that I setup via hMailServer.

My domain is

I would like to know the proper procedure for setting up an MX record through the registrar.

My main concern is that I don't always have this computer on, so I'd like to setup a secondary MX record that will catch my e-mails in-case I my computer is shut off.

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Setting Up Proper WebDev Workflows

May 18, 2008

I have done web development for myself for many years and have also launched a very successful video game website. But I have NEVER used what I would consider a proper workflow for developing.

I have never used a test server and never used SVN. All of my work up to now I have done using Dreamweaver and Visual Studio. Using the pitiful source control in dreamweaver (essentially just marks files as read only) and always used a web host I pay for as my platform. Its takes a while to test things as uploading takes a quick second or 2 and I run into problems making test pages and then when it comes time to roll them out to the live version of my can get complicated.

I'm taking it upon myself to start learning Ruby along with the Rails framework. And I want to clean up my act a bit. I'm would like yalls advice on how best to set up a better/more professional work flow. I have a number of computers and would like to set one up as a dedicated test platform. I would like to do my development and coding on my windows PC but run the webhost, mySQL server, a mySQL front end, PHP, Ruby, etc on my linux box. Whats the best way to manage this? Is the best way to just ftp them over to the right directories? Or am I totally missing the boat on a much better way to push new code to my test bed? Is there a linux distro of choice out there that comes bundled and set up with all those things pretty much out of the box?

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What's The Proper PTR Record For A Shared Web/email Server On The Same IP

Jun 6, 2008

I have a dedicated server that is running apache and exim. While they're running from the same IP, I want the domain names to be for http and for SMTP.

What I've done so far is set up A records for * and to point to the same IP address.

My MX record points to

My exim primary_hostname is configured as

Now I'm trying to get the PTR record set correctly so that outbound email doesnt get trapped by spam filters. So in this case should my PTR record point my IP to and not or does it not matter?

Is it strange that an RDNS lookup to the primary IP would return my mail server like that?

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Sendmail Relaying Denied. Proper Authentication Required

Oct 2, 2007

I can't figure out how to be able to send mails using sendmail. I've a dovecot/sendmail installation and I can recieve mails OK but when I try to send mail I get the error message "Relaying denied. Proper authentication required."

Example from maillog:
Oct 2 18:10:08 localhost sendmail[2196]: l92GA4UC002196: ruleset=check_rcpt, arg1=<>, [] ....

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Proper Hosting Configuration And Company For A File Sharing Website

May 14, 2009

We had written a free file sharing website like rapidshare,2shared,4shared n .... .

We let people add as many file as they want to upload.
People also search and browse among files.

Do we need a dedicated server or a dedicated VPS ?

How much should the configuration be? i mean How much Ram?

We need to add extra hard disks in the close future.

Maybe sometime we need to add clustering and ... .

Please tell me in detail about the initial configuration needed to run this website so we ll be sure that the site will never be down or lacks of hard disk and ram or CPU.

and tell me your experience in best dedicated services with online support which will be good friends.

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Proper Forging Of Mail Requires Recognizable SMTP Commands

Oct 11, 2007

I am having this problem my mail server does not work i am having this message: 500 Bloody Amateur! Proper forging of mail requires recognizable SMTP commands!

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Web Space Storage Or Get Additional Space From Another Server

Oct 14, 2008

im running out of space on one of my sites but i have more then plenty of data transfer.

Unfortunately my hosting packaged it weird where they provide not enough hd space. Im trying to figure out is there a way where i can use another server or hosting company that can provide space only and use their servers just for space?

i think offered this but wasnt sure how exactly this works.

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