Gigenet.com Or Limestonenetworks.com
Jun 10, 2009i have been with softlayer more than 3 yeres now iam looking to new data center and new server hosting any of this 2 company is good ?
View 14 Repliesi have been with softlayer more than 3 yeres now iam looking to new data center and new server hosting any of this 2 company is good ?
View 14 RepliesMy Review / Experiances of Limestonenetworks
My Advise Avoid like the plauge
01-07-09 01:14 PM
I placed an order for a server
01-08-2009
Server is ready
Orginal Config
DotnetPanel
Windows Web 2008
I had problems from the start
IIS Not starting correctly
Dotnetpanel issues including adding websites.
So I fixed what I could and then employed someone to do the work.
Afterlooking around I found someone who looked proffessional and told me he could do the work.
He got back to me after a few hours and said their were problems with the server OS and DotnetPanel install.
It would take longer to fix but he would try
After A day or so, he sent me and email stating he was unable to get it to work correctly and said the entire OS needed to be reinstalled.
So I contacted LSN and told them about the problems I was having and decided to ditch the Windows 2008 Web server for a more roboust soloution.
I went for the classic Centos and Hypervm soloution.
LSN happy loaded my server with a fresh OS and I proceed to employ my normal guy to install and configure the server
AV went on
firewall went on
Lex went on
Hypervm went on
IP Address Binded to network adapters.
But all the VPS we setup only had the "local lan adapter IP" making them inaccessiable from the outside world.
After somemore looking at the matter I resorted to contact LSN and get them to remove /change the interfaces.
This gave the VPS the external IPS but were still not connectable from the outside world. so far I spent 65$ on the orinal comapny who looked at setting up the web 2008 server additioanl 45$ on a diffrent tech to confirm the fault and been billed for a second money at singlehop.
so I contacted "customer support" and all I wanted was a refund, even if it was parcial. I just wanted a refund. I lost out on to much money and to many hours sitting infront of the computer typing up support contacts.
Please read the transcript below I strongly advise you not to use LSN they are not a helpful company
You are now chatting with ryan
ryan: Hello, thank you for visiting Limestone Networks! How may I assist you today?
ibby@: Hello Ryan, I want to make a complaint.
ryan: Oh no! What appears to be the issue? ....
i just ordered a new server in Limestonenetworks.
I'll post my experience here about they
I ordered the following server:
[url]
If everything goes all right i'll make sure to give they the best Review i can give to a company!
after reading the complete thread about Limestone's TOS and weighing their latest server offering, I took the plunge and just spent $160 on a monthly server.
My email from them is dated today at 6:44 pm.
Let's see how long it takes to get this server in my hands. Nothing special in the order, an extra hd for backup, that is it.
I'm a newbie here but not a newbie to unmanaged servers. If this one goes off without a hitch, I'll move a few sites from a box I currently have a ManageMyBox (no problems with them, at all, just looking for a datacenter closer to home and this seemed like a good deal).
Who is better limestonenetworks or BurstNet
I deal with the company BurstNet But the question now
Is limestonenetworks excellent company?
Is technical support fast?
I want enough information on the company limestonenetworks
I want to deal with them
Topic of discussion
I've got a few servers around many companies, yet never tried them(LSN). To me they are a bit fishy, by how cheap their servers are. Any experience with them(Good/Bad), please share it.
View 11 Replies View RelatedI am very happy go give everyone a review of limestonenetworks.com
Here is My story!
I was in a bunch and needed a VPS server because My other one went down unexpectedly, so i needed a new server in under 5 hours. I looked all over, and came upon one very special company, Limestonenetworks.com. I placed the order, and selected to have HyperVM/OpenVZ installed. The server was setup in 3 Hours! This was the fastest setup time for a dedicated server I have ever seen. When I submit a support ticket, I have a response within 30 mins. This is truly one of the best datacenters ever! Their staff is very helpful! To be honest, I am so pleased with them, I just now ordered a second server from them! Yes, You do pay a bit more, but you definatly get what you pay for, and ill tell you what, this extra 2 cents is worth it all the way!
I would recommend Limestonenetworks.com to ANYONE!
[url]
Have you guys checked this out yet?
It is simply amazing!
Quote:
Intel Core2Quad Q9650
Yorkfield
8gb DDR2
1TB SATA2
10TB
100 MBPS
Cores 4 cores
Speed 3.0GHz
Core Name Yorkfield
L1 Cache 256KB
L2 Cache 12MB
HT Speed 1333MHz
All just for $159.99. ($40 off) That is just simply amazing.
I purchased one of those when it was for $179.99 and I am still using it. (Original is $199.99)
These servers are a BEAST!
Just wanted to say that LimeStoneNetworks dominates with the pricing + support and everything else related to Dedicated Server =P
My first ever post on WHT and I am happy its a positive one. These are a few words I have to say in favor of people at LimestoneNetworks.
I ordered a Intel Core2Quad Q6600 dedicated server with them with upgrading most of the resources to the topmost at about 6 AM CST this Friday. They recently included a Fraud Check in their TOS which I was not aware of but only became notified once I had signed up. It involved uploading the CC images and a Govt ID.
Btw: their new control panel Rockware actually Rocks !
I uploaded the docs promptly and since chat was offline I called them up and got connected with a Support rep. He told me that a Sales rep will check on it at 8 AM CST. At 8 AM, one of the sales rep promptly acknowledged the ticket for verification and it had the comments of a 24-hour turnaround, which scared me a little.
Wonder ! Wonder ! Since all my stuff was verifiable and without any issues... I got reply within 20 mins stating my server was being sent for provisioning.
Another wonder ! another 20 mins and my server was showing the server in my Rockware CP as being built. I was pressing F5 like crazy and everytime I saw something new in my CP regarding my server. Which is like the most rapid updates I have seen ever !
Overall, even after the verification delay, I got my server in 4 hours !
Subsequently I had to open some tickets to them for issues that were from my side and 100% (yes 100%) of the time, someone responded within 5 mins.
Hoping to post a similar (if not more) positive review after couple of months.
<<signature to be set up in your profile>>
current LSN customers (if possible) check what kind of hardware is their server?
I am looking @ Q9550 offer they have.
If somebody could check MB, RAM, HDD models.
Also, is there anyone on their 10TB plan?
Do they really allow customers to do this BW?
I have been with them for 3+ months now and the service has been amazing. I am pleased with the superb fast and knowledgeable customer support.
Going more into details...
I have submitted couple support tickets and all were answered on a timely manner, with proper guidance. Also their live-chat is very good, the rep. is knowledgeable and can provide technical support. The staff seems quite nice, and I am loving their new rockware panel, makes it easy for anyone to configure dns, pay invoice, check invoice, submit tickets, etc, etc. do anything you need to do regarding your server.
The overall service has been amazing, my site is quite server intensive and it loads very fast, my visitors are happy, and barely any downtime -- definitely a thumbs up from me
Where/How do I submit my domain to verify the review like I have seen in couple other threads?
Want to share my expirience after 2 weeks on limestone netwroks and psm.
For starters - i'm very happy with the service (~230$/m)
I started out with a webmin controled server without management and after 2 days of try and fail and new threads in wht i finally switched to cpanel with psm service, switch was really fast and limestone has a deal which gets you 5 bucks off psm's monthly fee.
limestone accually reinstalled my server and added cpanel and then contacted psm to get my software initialied (i even got my software configs set as my old server so i'll have a stable move).
software initiation took about 2 days with psm but that's due to special software requirment needed for my site to transfer.
responce times from psm and limestone are lightning fast and besides an overcharge of 39 bucks due to new software bug on limestone(got 40$ back yay), I can barely say something bad about this new system of running my dedi server with both limestone taking care of hardware and psm for all software issues - both do really well and fast on answering any kind of ticket.
ill give one example for this on the ticket i submited yesterday to psm, all my sent php mail() came out as spam on gmail.com, after contacting psm i got answered in less than 1 hour that my reverse dns aren't set correctly - then i got them setup with limestone and it took about 90 minutes to close this whole issue.
being moved from shared hosting to dedi servers I must say to all the new movers out there like I was that the combinitation of limestone + psm is great, you'll get fast and quallity support on all ends.
i've left out other info like uptime because this has been mentioned before and when combining the included psm monitoring with the great limestonenetworks uptime, downtime is a word i really forgot about.
I just want to preface this by saying I was on here reading up about hosting companies, their reviews and limestone networks after a phone call with Ryan A over there, was definitely going to be my provider.
However, I ordered my server about a week ago, and have some massive issues.
First and most concerning : Support.
There has been about 4 tickets from me, with no response for about 9+ hours, one ticket (when they incorrectly installed DotNetPanel, and I couldn't start hosting domains yet even) they didn't get back to me for almost 2 days. It looked like all hope was lost.
I guess (speaking with Kris there) they're working on tightening up the provisioning time, etc. With that said, they DID in fact fix my DotNetPanel installation, and all looked well.
Lastnight I figured I'd check my bandwidth, for kicks. I've been remote desktop connecting to my machine fairly frequently, maybe for about 10 minute sessions a piece, nothing major. I have nothing running on my box, I ran a couple of tests to check out pings, server loads so I figured I'd plop a quick and simple game server up there to test it. I checked my "bandwidth report" and this is what I found out:
[url]
Mind you, I have no mail server at all, nothing. in the span of 5 days I've used almost my entire quota, without running almost ANY serverside applications.
Currently my dedicated server remains shut down until this issue can be resolved. I entered yet another ticket lastnight, had one reply this morning, and it appears I'm back into the lost ticket desert.
Remember, just my experience. My point of view so far may change however, but at this rate it's been pretty horrible. 5 days on setting up a dedicated and have it all ready to go, I had to re-pay my old provider for another month due to Limestonenetwork's ability to not install DotNetPanel correctly, I'm pretty displeased at the moment.
Just wanted to take a minute and report that I am still extremely pleased with my LSN dedicated box. I have a 3ghz amd dual core with 4gig ram and 2x250gb hdd. No problems at all and staff is very helpful and knowledgeable. I don't want to go through the laundry list of things they have done for me and to my server (they are in other threads) but just wanted to say that they continue to impress.
View 5 Replies View RelatedI want to buy Dedicated Server...
What do you suggest me and why? plz also mention the reason..
leaseweb or Pacificrack or limestonenetworks
My company ordered server on 23/10/2009 from LimeStone, and they asked for verification hence i given them all the ID that they need. After that, they told me they couldn't accept AMEX and have to pay through PayPal, i have paid since and NOW again they asked for ID again.
Why i have to verify for second time since i have posted all my ID and utility bill for first time? I don't think i need to give so much verification since PayPal has already verified my account as i owned PayPal Verified Business Account, this kind of "repeating" or double verification never happen when i order from ThePlanet/EV1 where i am looking to migrate to Limestone Networks.
This is very unpleasant experience and I don't want to wait for more than a week to get a server.
I traced this sites:
Tracing route to vertualhost.com [69.162.111.77]
over a maximum of 30 hops:
1 1161 ms 797 ms 839 ms <hidden>
2 673 ms 876 ms 821 ms <hidden>
3 574 ms 839 ms 881 ms 10.137.4.81
4 743 ms 863 ms 857 ms 10.137.4.42
5 661 ms 899 ms 779 ms <hidden>
6 570 ms 875 ms 840 ms <hidden>
7 774 ms 462 ms 784 ms <hidden>
8 544 ms 401 ms 359 ms <hidden>
9 * * * Request timed out.
10 831 ms 562 ms 539 ms so-3-1.hsa1.LosAngeles1.Level3.net [4.78.205.157
]
11 578 ms 557 ms 562 ms vlan52.csw2.LosAngeles1.Level3.net [4.68.102.62]
12 469 ms 460 ms 457 ms ae-72-72.ebr2.LosAngeles1.Level3.net [4.69.137.2
1]
13 683 ms 682 ms 576 ms ae-3.ebr3.Dallas1.Level3.net [4.69.132.78]
14 609 ms 581 ms 580 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.136.154]
15 567 ms 599 ms 557 ms ae-13-69.car3.Dallas1.Level3.net [4.68.19.5]
16 592 ms 599 ms 618 ms LIMESTONE-N.car3.Dallas1.Level3.net [4.71.120.66
]
17 573 ms 558 ms 580 ms 1-203-63-74.reverse.lstn.net [74.63.203.1]
18 676 ms 581 ms 580 ms 6-203-63-74.reverse.lstn.net [74.63.203.6]
19 510 ms 577 ms 580 ms 74-201-63-74.reverse.lstn.net [74.63.201.74]
20 663 ms 580 ms 581 ms vertualhost.com [69.162.111.77]
Trace complete.
AND:
Tracing route to yourservers.info [69.162.111.66]
over a maximum of 30 hops:
1 1414 ms 761 ms 664 ms <hidden>
2 1038 ms 1036 ms 680 ms 10.19.18.233
3 374 ms 1421 ms 376 ms 10.137.4.81
4 437 ms 1278 ms 1019 ms 10.137.4.42
5 1162 ms 783 ms 797 ms 10.145.176.130
6 525 ms 359 ms 377 ms 10.145.176.133
7 371 ms 378 ms 378 ms <hidden>
8 646 ms 420 ms 359 ms <hidden>
9 * * * Request timed out.
10 * * 4187 ms so-3-1.hsa1.LosAngeles1.Level3.net [
]
11 1618 ms 1499 ms 2183 ms vlan51.csw1.LosAngeles1.Level3.net [
12 658 ms 1522 ms 996 ms ae-62-62.ebr2.LosAngeles1.Level3.net
7]
13 2261 ms 1458 ms 3320 ms ae-3.ebr3.Dallas1.Level3.net [4.69.1
14 1655 ms 2463 ms 1435 ms ae-63-63.csw1.Dallas1.Level3.net [4.
15 1762 ms 1817 ms 2062 ms ae-13-69.car3.Dallas1.Level3.net [4.
16 1718 ms 1340 ms 2638 ms LIMESTONE-N.car3.Dallas1.Level3.net
]
17 2300 ms 455 ms 1739 ms 1-203-63-74.reverse.lstn.net [74.63.
18 1421 ms 420 ms 1978 ms 6-203-63-74.reverse.lstn.net [74.63.
19 461 ms 437 ms 599 ms 74-201-63-74.reverse.lstn.net [74.63
20 541 ms 576 ms 581 ms hostingwitch.com [69.162.111.66]
how can they sell UNLIMITED ALPHA MASTER RESELLER to others?
Is that true that they are your customer?
All I know is, You do not sell unlimited space at limestonenetworks.com.
Are those sites cheaters or are the illegal? I did not find a specific or complete postal address or person name on those sites.
i get a server from limestone networks after two days they send me mail bulk mailDescription: Bulk mail complaints- #1 and charged me $25 for this as a penalty, even i have not even hosted a domain on server or even not send any email from there, how they will charge i dont understand that. i take there server with the hels of this forum.
View 14 Replies View RelatedI signed up for a basic dedicated server (carbon.aeflexmedia.com/69.65.42.26) from Gigenet back in September. It's now almost May, and I've got one simple thing to say about Gigenet - they are incredible.
I had a small issue when first getting the server, where I was supposed to have VPN/KVMoIP access and didn't have it, but a quick phone call to their support team, and a couple of hours later, I had the server setup with VPN and KVMoIP. Aside from that, as well as a few tickets regarding IP/PTR requests, I haven't had to use the support very much, but when I do contact support, replies come typically within 5-10 minutes, sometimes even less.
The network is incredible, definitely the best network in the Midwest, maybe even the US. It's never down, and latency is always low to my location in suburban Chicago, on both DSL and Cable. If there are any issues, their team are always willing to solve the issue.
The server's an Intel Core2Duo E7200, with 2GB of RAM, and a 250GB Hard Drive. The hardware is top notch, and I haven't had any issues with it. The server also has KVMoIP/IPMI, which is accessible through the control panel, as well as through VPN.
as our business is expanding so no we are planning to have 1 More server now and i found gigenet.com
so just wanted to know anyone here using them?
are they high quality provider?
how is their support and services?
what's your opinon for gigenet.com ?
View 11 Replies View RelatedI've never written a review before neither have i really remained active on these forums, but i'd like to give you my small updated review of Gigenet if it would help.
I can honestly say i've only been with these for a week at the most thus going to give a monthly update on my hosting experience with Gigenet. If you don't fancy reading through this whole post then let me make it quick for you, i've purchased a dedicated server from them and they're fantastic - i would highly recommend them to anyone. But if you fancy reading through my so called detailed review then feel free to read on.
The Setup
-----------
I ordered at about 10pm GMT (what time this is in the US i do not know) but i woke up the following morning with all the details i needed to start working on the dedicated server. The time was 23:23:51 when i receieved details for the server so the setup was a little under 1 hour and a half. I'll let you discuss the setup time, but i thought it was fantastic.
The Support
-----------
I'm very new to the web hosting industry (i've had experience with resellers before) so i've required a lot of help from their sales and support - which i can happily say has been the best experience i've had from a company such as theirselves before. They've been able to reply to all my support tickets within 5 minutes and i've started about 5 different tickets on numerous occasions requiring help, they gave a prompt reply with everything i needed to know.
The Staff
------------
Brilliant support staff and very helpful, just what you'd want to pay for. The staff make sure you're happy with the support they have given you, fantastic support usually very detailed helpful responses. Just like to say a personal thanks to each staff member for being polite and helpful with all my requests. Not forgetting the sales staff either, Brandon Hale - very helpful guy, i'm sure the others are as well.
The Pricing
-------------
I'm assuming it's not the lowest pricing in the world, it's always possible to find better deals elsewhere but i would seriously pay more for the service Gigenet has to offer, it's well worth it. If the service they have provided so far is going to continue which i'm sure it will, then i'm going to be using these guys for years to come.
The Uptime
-------------
It's just what you'd expect for a weeks of hosting really, 100%. But the service they run is definately professional so i can't see any problems persisting, but i'll update you all with this information as time passes. I've not met any other problems as of yet either, but again i'll update you on my progress.
Again, i can't emphasise enough how happy i am to be a customer of Gignet's and i'm going to be a customer for a while to come. I hope this small review has been of any help to anyone currently researching Gigenet. I also really apreciate the fantastic service Gigenet has currently provided, so i thought i'd show some apreciation and post a review for them.
We have servers in many DC's FDC, Singlehop, DedicatedNOW, ThePlanet, but no one set up our servers faster than Gigenet. I placed the order and 2 hours later I get my server login details and all the plugins I needed were also installed. I also read on their website that 95% of the servers get deployed within 2 hours which is great! I have contacted support 2 times and they replied quickly and they did exactly what I asked for. So far so good and will update everyone in a couple of months on how everything goes.
View 14 Replies View Relatedi've been trying to contact Gigenet Sales for over 24hours via email and live chat, but no reply from both email & live chat.
is gigenet reliable?
i've seen many great review about Gigenet but why can't they reply my sales inquiry?
if someone who has used both the providers could help me decide between the two.
I need an unmanaged server and location for both is fine for me.
Our website, hosted in Canada, came under DDOS attack 4 days ago and our IP immediately got null routed. I understand this action.
As Gigenet is reputed for being good there, I contacted them, among other suppliers of remote protection.
A first chat with Derek at Gigenet.com was pretty good, despite I got disconnected a few times due to my internet connection problems. Derek quickly supplied a test IP, and I sent the website there. Unfortunately (!) the attack had stopped and he could not see anything. Then I got disconnected and could not connect again before the morning
In the morning I sent an email to Derek as he was not online, asking him some details about the setup, especially technical modifications we would have to make to our scripts.
I had to wait TWO days to get a reply, more than short. I emailed him again.
I connected again yesterday on Gigenet, could catch Derek 2 minutes, he said "I reply to your email quickly". I told him we are waiting his reply to subscribe to their proxyshield protection.
After 2 hours wait, I went to the gigenet chat again and John Lee helped me a lot, replying to my questions, but the last one "must be replied by Derek", he said. Concerning the price and concrete setup. He told me that Derek will reply immediately after his conference.
I went to bed as I am in another TZ, thinking that I will get his email during the night.
Morning; NO email. And now the chat is closed until Monday. So I sent an email to "sales", asking in short if gigenet is a serious company or what. FOUR DAYS offline due to attacks!
Mister Ameen Pishdadi kindly replied me right now "We are not interested in working on this project with you as you are not being attacked on the demo account we gave you.
When you have a real attack please contact us."
What is this crap? As soon as we are attacked we are null routed and I promised my hosting company we won't connect the site again without protection!
And gigenet does not sell their program (at $1300 by month, first level!) as a PREVENTIVE action?
I am more than disappointed by this so called "good company". If somebody could tell me an email of a HIGH executive, thank you. Writing to "sales@gigenet.com" will probably be without result.
how TB10 is VS Gigenet? I have Gigenet as my host and for DDOS protection. Due to the sluggish times, I've been hit hard on my primary income earning sites. Since I am paying Gigenet for both hosting and DDOS protection, my costs have gone up quite a bit. I was thinking of moving my two servers over to TB10. It would considerably save me a nice some of money. I only have one question. Is TB10's service (hosting and DDOS protection) as good as Gigenet?
Its mainly a pricing issue. I'd cut around 1500 a month in hosting costs.
Im currently hosted with Staminus, I left dedicatednow in the past because of the way they handled the ddos attacks, if they were too big they would just give up very easily.
Thats not something I was ok with. Im wondering now if maybe things have changed or where I should go? I am currently with Staminus but they are too over priced for me. I want to move to a nice 8 core somewhere else that I don't have to tack on hundreds more just to stay online.
Does anyone know of a reseller (as gigenet doesn't sell them directly AFAIK) of VPSs at the gigenet datacenter?
I need a new VPS for a new project and I'm looking at one located in the midwest and Chicago seems a perfect location. My project isn't big enough to require a dedi, but I was hoping to find a vps company who has nodes at gigenet.
Both are great companies which causes me to have a hard time deciding which to choose..10TB
-Resold servers from SoftLayer, which is a plus
-SoftLayer offers small to mid range DDoS protection if I am not wrong
-Cost efficient
-Reputable
-And many more..Gigenet
-Cost efficient
-Owns their own datacenter
-Offers a wide range of products and add-ons for a low cost/minimum cost
-Solid SLA
-Reputable
-And many more..
I am also considering going for both, but I still need one of them for a start..
Personally I like 10TB more, for no particular reason, just liking it, but I can't resist what Gigenet offers too.. I wish to go for both too..
I've decided to move from LSN (review coming soon) to a new home, but I'm not quite sure where to put them. (To avoid any confusion from the title: My babies are my websites, not servers if someone would mistake this thread for being a co-lo ).
I've looked at choopa and gigenet as they have gotten good reviews and when looking at the outage reports forum here they don't seem to have had many reports.
For some reason my gut feeling says "go with Gigenet", considering all reviews I've read about them has been extremely good, not to mention the uptime they've had. I'm not sure how accurate these statistics are, so please correct me if wrong.
[url]
[url]
The things that makes me worried about choopa are:
* 12 Months contract
* "The May Incident" of Choopa from the link above. 833 minutes of downtime?? But an average uptime of 99.94% over 1114 days seems very good considering whatever happened in May 2008 killed the statistics.
* Haven't heard much about the company and google wasn't very helpful finding reviews. Seen gigenet here and there and heard great things about their ProxyShield. Hey, even WHT use it.
The only falling point I can see on Gigenet is the price. I'd have to pay $1,471 compared to $798 with the newest offer from Choopa ($673 more a month, $8076 more a year). The 100Mbit unlimited is $1000 compared to Choopas $500. If I'd want to upgrade in the future, I could get almost four servers at Choopa for the price of two at Gigenet.
Does any of you think $673 extra pr month with Gigenet is justified? Would the service be _that_ much better?