Limestonenetworks.com - My Review

Mar 29, 2008

I am very happy go give everyone a review of limestonenetworks.com

Here is My story!

I was in a bunch and needed a VPS server because My other one went down unexpectedly, so i needed a new server in under 5 hours. I looked all over, and came upon one very special company, Limestonenetworks.com. I placed the order, and selected to have HyperVM/OpenVZ installed. The server was setup in 3 Hours! This was the fastest setup time for a dedicated server I have ever seen. When I submit a support ticket, I have a response within 30 mins. This is truly one of the best datacenters ever! Their staff is very helpful! To be honest, I am so pleased with them, I just now ordered a second server from them! Yes, You do pay a bit more, but you definatly get what you pay for, and ill tell you what, this extra 2 cents is worth it all the way!

I would recommend Limestonenetworks.com to ANYONE!

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Startup Review - LimestoneNetworks

Nov 1, 2009

My first ever post on WHT and I am happy its a positive one. These are a few words I have to say in favor of people at LimestoneNetworks.

I ordered a Intel Core2Quad Q6600 dedicated server with them with upgrading most of the resources to the topmost at about 6 AM CST this Friday. They recently included a Fraud Check in their TOS which I was not aware of but only became notified once I had signed up. It involved uploading the CC images and a Govt ID.

Btw: their new control panel Rockware actually Rocks !

I uploaded the docs promptly and since chat was offline I called them up and got connected with a Support rep. He told me that a Sales rep will check on it at 8 AM CST. At 8 AM, one of the sales rep promptly acknowledged the ticket for verification and it had the comments of a 24-hour turnaround, which scared me a little.

Wonder ! Wonder ! Since all my stuff was verifiable and without any issues... I got reply within 20 mins stating my server was being sent for provisioning.

Another wonder ! another 20 mins and my server was showing the server in my Rockware CP as being built. I was pressing F5 like crazy and everytime I saw something new in my CP regarding my server. Which is like the most rapid updates I have seen ever !

Overall, even after the verification delay, I got my server in 4 hours !

Subsequently I had to open some tickets to them for issues that were from my side and 100% (yes 100%) of the time, someone responded within 5 mins.

Hoping to post a similar (if not more) positive review after couple of months.

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LimestoneNetworks (LSN) 3 Month Review!

Jun 2, 2008

I have been with them for 3+ months now and the service has been amazing. I am pleased with the superb fast and knowledgeable customer support.

Going more into details...

I have submitted couple support tickets and all were answered on a timely manner, with proper guidance. Also their live-chat is very good, the rep. is knowledgeable and can provide technical support. The staff seems quite nice, and I am loving their new rockware panel, makes it easy for anyone to configure dns, pay invoice, check invoice, submit tickets, etc, etc. do anything you need to do regarding your server.

The overall service has been amazing, my site is quite server intensive and it loads very fast, my visitors are happy, and barely any downtime -- definitely a thumbs up from me

Where/How do I submit my domain to verify the review like I have seen in couple other threads?

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Limestonenetworks + PSM, 2 Weeks Review

Apr 6, 2008

Want to share my expirience after 2 weeks on limestone netwroks and psm.

For starters - i'm very happy with the service (~230$/m)

I started out with a webmin controled server without management and after 2 days of try and fail and new threads in wht i finally switched to cpanel with psm service, switch was really fast and limestone has a deal which gets you 5 bucks off psm's monthly fee.

limestone accually reinstalled my server and added cpanel and then contacted psm to get my software initialied (i even got my software configs set as my old server so i'll have a stable move).

software initiation took about 2 days with psm but that's due to special software requirment needed for my site to transfer.

responce times from psm and limestone are lightning fast and besides an overcharge of 39 bucks due to new software bug on limestone(got 40$ back yay), I can barely say something bad about this new system of running my dedi server with both limestone taking care of hardware and psm for all software issues - both do really well and fast on answering any kind of ticket.

ill give one example for this on the ticket i submited yesterday to psm, all my sent php mail() came out as spam on gmail.com, after contacting psm i got answered in less than 1 hour that my reverse dns aren't set correctly - then i got them setup with limestone and it took about 90 minutes to close this whole issue.

being moved from shared hosting to dedi servers I must say to all the new movers out there like I was that the combinitation of limestone + psm is great, you'll get fast and quallity support on all ends.

i've left out other info like uptime because this has been mentioned before and when combining the included psm monitoring with the great limestonenetworks uptime, downtime is a word i really forgot about.

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LimestoneNetworks 4-Month Review

May 13, 2008

Just wanted to take a minute and report that I am still extremely pleased with my LSN dedicated box. I have a 3ghz amd dual core with 4gig ram and 2x250gb hdd. No problems at all and staff is very helpful and knowledgeable. I don't want to go through the laundry list of things they have done for me and to my server (they are in other threads) but just wanted to say that they continue to impress.

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Limestonenetworks Review [8 Month Review]

May 5, 2009

I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.

Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.

This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.

In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.

At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.

The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.

From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.

This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.

Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.

Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.

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Gigenet.com Or Limestonenetworks.com

Jun 10, 2009

i have been with softlayer more than 3 yeres now iam looking to new data center and new server hosting any of this 2 company is good ?