Who is better limestonenetworks or BurstNet
I deal with the company BurstNet But the question now
Is limestonenetworks excellent company?
Is technical support fast?
I want enough information on the company limestonenetworks
I want to deal with them
Topic of discussion
I used Burstnet dedicated service for more than 2 months & would like to post a review here:
Initially I ordered a server before two months from Burstnet, Burstnet (Nocster) took more than a week to setup. After waiting for a week I got the server. Never received remote reboot port , though they billed me for it every month.
Initially it was working fine. After 7 days approx , my server was inaccessible , I added a support ticket to reboots & got reply that my server was suspended due to lack of reply of the abuse warnings they sent me , while I had got an abuse alert before a day informing me about spam mails somebody sent from a vps, I had already replied to the alert that I suspended the vps of spam mail user & had also got email from Burst saying: " Thank you for taking the time to contact the BurstNET Abuse Dept.
BurstNET in no way condones any spam related........"
it was confirmed that they had received my reply for abuse alert. I informed them this in ticket, they replied they did not receive any reply from me. I provided them email headers & it was clearly showing that the mail was delivered to burst, later they said that the mail was delivered but was not reached to their support desk & they reactivated my server. There was 5 - 6 hrs down time , while there was no fault from me.
See the screen shots below: ....
i have been with softlayer more than 3 yeres now iam looking to new data center and new server hosting any of this 2 company is good ?
View 14 Replies View RelatedMy Review / Experiances of Limestonenetworks
My Advise Avoid like the plauge
01-07-09 01:14 PM
I placed an order for a server
01-08-2009
Server is ready
Orginal Config
DotnetPanel
Windows Web 2008
I had problems from the start
IIS Not starting correctly
Dotnetpanel issues including adding websites.
So I fixed what I could and then employed someone to do the work.
Afterlooking around I found someone who looked proffessional and told me he could do the work.
He got back to me after a few hours and said their were problems with the server OS and DotnetPanel install.
It would take longer to fix but he would try
After A day or so, he sent me and email stating he was unable to get it to work correctly and said the entire OS needed to be reinstalled.
So I contacted LSN and told them about the problems I was having and decided to ditch the Windows 2008 Web server for a more roboust soloution.
I went for the classic Centos and Hypervm soloution.
LSN happy loaded my server with a fresh OS and I proceed to employ my normal guy to install and configure the server
AV went on
firewall went on
Lex went on
Hypervm went on
IP Address Binded to network adapters.
But all the VPS we setup only had the "local lan adapter IP" making them inaccessiable from the outside world.
After somemore looking at the matter I resorted to contact LSN and get them to remove /change the interfaces.
This gave the VPS the external IPS but were still not connectable from the outside world. so far I spent 65$ on the orinal comapny who looked at setting up the web 2008 server additioanl 45$ on a diffrent tech to confirm the fault and been billed for a second money at singlehop.
so I contacted "customer support" and all I wanted was a refund, even if it was parcial. I just wanted a refund. I lost out on to much money and to many hours sitting infront of the computer typing up support contacts.
Please read the transcript below I strongly advise you not to use LSN they are not a helpful company
You are now chatting with ryan
ryan: Hello, thank you for visiting Limestone Networks! How may I assist you today?
ibby@: Hello Ryan, I want to make a complaint.
ryan: Oh no! What appears to be the issue? ....
i just ordered a new server in Limestonenetworks.
I'll post my experience here about they
I ordered the following server:
[url]
If everything goes all right i'll make sure to give they the best Review i can give to a company!
after reading the complete thread about Limestone's TOS and weighing their latest server offering, I took the plunge and just spent $160 on a monthly server.
My email from them is dated today at 6:44 pm.
Let's see how long it takes to get this server in my hands. Nothing special in the order, an extra hd for backup, that is it.
I'm a newbie here but not a newbie to unmanaged servers. If this one goes off without a hitch, I'll move a few sites from a box I currently have a ManageMyBox (no problems with them, at all, just looking for a datacenter closer to home and this seemed like a good deal).
I've got a few servers around many companies, yet never tried them(LSN). To me they are a bit fishy, by how cheap their servers are. Any experience with them(Good/Bad), please share it.
View 11 Replies View RelatedI am very happy go give everyone a review of limestonenetworks.com
Here is My story!
I was in a bunch and needed a VPS server because My other one went down unexpectedly, so i needed a new server in under 5 hours. I looked all over, and came upon one very special company, Limestonenetworks.com. I placed the order, and selected to have HyperVM/OpenVZ installed. The server was setup in 3 Hours! This was the fastest setup time for a dedicated server I have ever seen. When I submit a support ticket, I have a response within 30 mins. This is truly one of the best datacenters ever! Their staff is very helpful! To be honest, I am so pleased with them, I just now ordered a second server from them! Yes, You do pay a bit more, but you definatly get what you pay for, and ill tell you what, this extra 2 cents is worth it all the way!
I would recommend Limestonenetworks.com to ANYONE!
[url]
Have you guys checked this out yet?
It is simply amazing!
Quote:
Intel Core2Quad Q9650
Yorkfield
8gb DDR2
1TB SATA2
10TB
100 MBPS
Cores 4 cores
Speed 3.0GHz
Core Name Yorkfield
L1 Cache 256KB
L2 Cache 12MB
HT Speed 1333MHz
All just for $159.99. ($40 off) That is just simply amazing.
I purchased one of those when it was for $179.99 and I am still using it. (Original is $199.99)
These servers are a BEAST!
Just wanted to say that LimeStoneNetworks dominates with the pricing + support and everything else related to Dedicated Server =P
My first ever post on WHT and I am happy its a positive one. These are a few words I have to say in favor of people at LimestoneNetworks.
I ordered a Intel Core2Quad Q6600 dedicated server with them with upgrading most of the resources to the topmost at about 6 AM CST this Friday. They recently included a Fraud Check in their TOS which I was not aware of but only became notified once I had signed up. It involved uploading the CC images and a Govt ID.
Btw: their new control panel Rockware actually Rocks !
I uploaded the docs promptly and since chat was offline I called them up and got connected with a Support rep. He told me that a Sales rep will check on it at 8 AM CST. At 8 AM, one of the sales rep promptly acknowledged the ticket for verification and it had the comments of a 24-hour turnaround, which scared me a little.
Wonder ! Wonder ! Since all my stuff was verifiable and without any issues... I got reply within 20 mins stating my server was being sent for provisioning.
Another wonder ! another 20 mins and my server was showing the server in my Rockware CP as being built. I was pressing F5 like crazy and everytime I saw something new in my CP regarding my server. Which is like the most rapid updates I have seen ever !
Overall, even after the verification delay, I got my server in 4 hours !
Subsequently I had to open some tickets to them for issues that were from my side and 100% (yes 100%) of the time, someone responded within 5 mins.
Hoping to post a similar (if not more) positive review after couple of months.
<<signature to be set up in your profile>>
current LSN customers (if possible) check what kind of hardware is their server?
I am looking @ Q9550 offer they have.
If somebody could check MB, RAM, HDD models.
Also, is there anyone on their 10TB plan?
Do they really allow customers to do this BW?
I have been with them for 3+ months now and the service has been amazing. I am pleased with the superb fast and knowledgeable customer support.
Going more into details...
I have submitted couple support tickets and all were answered on a timely manner, with proper guidance. Also their live-chat is very good, the rep. is knowledgeable and can provide technical support. The staff seems quite nice, and I am loving their new rockware panel, makes it easy for anyone to configure dns, pay invoice, check invoice, submit tickets, etc, etc. do anything you need to do regarding your server.
The overall service has been amazing, my site is quite server intensive and it loads very fast, my visitors are happy, and barely any downtime -- definitely a thumbs up from me
Where/How do I submit my domain to verify the review like I have seen in couple other threads?
Want to share my expirience after 2 weeks on limestone netwroks and psm.
For starters - i'm very happy with the service (~230$/m)
I started out with a webmin controled server without management and after 2 days of try and fail and new threads in wht i finally switched to cpanel with psm service, switch was really fast and limestone has a deal which gets you 5 bucks off psm's monthly fee.
limestone accually reinstalled my server and added cpanel and then contacted psm to get my software initialied (i even got my software configs set as my old server so i'll have a stable move).
software initiation took about 2 days with psm but that's due to special software requirment needed for my site to transfer.
responce times from psm and limestone are lightning fast and besides an overcharge of 39 bucks due to new software bug on limestone(got 40$ back yay), I can barely say something bad about this new system of running my dedi server with both limestone taking care of hardware and psm for all software issues - both do really well and fast on answering any kind of ticket.
ill give one example for this on the ticket i submited yesterday to psm, all my sent php mail() came out as spam on gmail.com, after contacting psm i got answered in less than 1 hour that my reverse dns aren't set correctly - then i got them setup with limestone and it took about 90 minutes to close this whole issue.
being moved from shared hosting to dedi servers I must say to all the new movers out there like I was that the combinitation of limestone + psm is great, you'll get fast and quallity support on all ends.
i've left out other info like uptime because this has been mentioned before and when combining the included psm monitoring with the great limestonenetworks uptime, downtime is a word i really forgot about.
I just want to preface this by saying I was on here reading up about hosting companies, their reviews and limestone networks after a phone call with Ryan A over there, was definitely going to be my provider.
However, I ordered my server about a week ago, and have some massive issues.
First and most concerning : Support.
There has been about 4 tickets from me, with no response for about 9+ hours, one ticket (when they incorrectly installed DotNetPanel, and I couldn't start hosting domains yet even) they didn't get back to me for almost 2 days. It looked like all hope was lost.
I guess (speaking with Kris there) they're working on tightening up the provisioning time, etc. With that said, they DID in fact fix my DotNetPanel installation, and all looked well.
Lastnight I figured I'd check my bandwidth, for kicks. I've been remote desktop connecting to my machine fairly frequently, maybe for about 10 minute sessions a piece, nothing major. I have nothing running on my box, I ran a couple of tests to check out pings, server loads so I figured I'd plop a quick and simple game server up there to test it. I checked my "bandwidth report" and this is what I found out:
[url]
Mind you, I have no mail server at all, nothing. in the span of 5 days I've used almost my entire quota, without running almost ANY serverside applications.
Currently my dedicated server remains shut down until this issue can be resolved. I entered yet another ticket lastnight, had one reply this morning, and it appears I'm back into the lost ticket desert.
Remember, just my experience. My point of view so far may change however, but at this rate it's been pretty horrible. 5 days on setting up a dedicated and have it all ready to go, I had to re-pay my old provider for another month due to Limestonenetwork's ability to not install DotNetPanel correctly, I'm pretty displeased at the moment.
Just wanted to take a minute and report that I am still extremely pleased with my LSN dedicated box. I have a 3ghz amd dual core with 4gig ram and 2x250gb hdd. No problems at all and staff is very helpful and knowledgeable. I don't want to go through the laundry list of things they have done for me and to my server (they are in other threads) but just wanted to say that they continue to impress.
View 5 Replies View RelatedI want to buy Dedicated Server...
What do you suggest me and why? plz also mention the reason..
leaseweb or Pacificrack or limestonenetworks
My company ordered server on 23/10/2009 from LimeStone, and they asked for verification hence i given them all the ID that they need. After that, they told me they couldn't accept AMEX and have to pay through PayPal, i have paid since and NOW again they asked for ID again.
Why i have to verify for second time since i have posted all my ID and utility bill for first time? I don't think i need to give so much verification since PayPal has already verified my account as i owned PayPal Verified Business Account, this kind of "repeating" or double verification never happen when i order from ThePlanet/EV1 where i am looking to migrate to Limestone Networks.
This is very unpleasant experience and I don't want to wait for more than a week to get a server.
I traced this sites:
Tracing route to vertualhost.com [69.162.111.77]
over a maximum of 30 hops:
1 1161 ms 797 ms 839 ms <hidden>
2 673 ms 876 ms 821 ms <hidden>
3 574 ms 839 ms 881 ms 10.137.4.81
4 743 ms 863 ms 857 ms 10.137.4.42
5 661 ms 899 ms 779 ms <hidden>
6 570 ms 875 ms 840 ms <hidden>
7 774 ms 462 ms 784 ms <hidden>
8 544 ms 401 ms 359 ms <hidden>
9 * * * Request timed out.
10 831 ms 562 ms 539 ms so-3-1.hsa1.LosAngeles1.Level3.net [4.78.205.157
]
11 578 ms 557 ms 562 ms vlan52.csw2.LosAngeles1.Level3.net [4.68.102.62]
12 469 ms 460 ms 457 ms ae-72-72.ebr2.LosAngeles1.Level3.net [4.69.137.2
1]
13 683 ms 682 ms 576 ms ae-3.ebr3.Dallas1.Level3.net [4.69.132.78]
14 609 ms 581 ms 580 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.136.154]
15 567 ms 599 ms 557 ms ae-13-69.car3.Dallas1.Level3.net [4.68.19.5]
16 592 ms 599 ms 618 ms LIMESTONE-N.car3.Dallas1.Level3.net [4.71.120.66
]
17 573 ms 558 ms 580 ms 1-203-63-74.reverse.lstn.net [74.63.203.1]
18 676 ms 581 ms 580 ms 6-203-63-74.reverse.lstn.net [74.63.203.6]
19 510 ms 577 ms 580 ms 74-201-63-74.reverse.lstn.net [74.63.201.74]
20 663 ms 580 ms 581 ms vertualhost.com [69.162.111.77]
Trace complete.
AND:
Tracing route to yourservers.info [69.162.111.66]
over a maximum of 30 hops:
1 1414 ms 761 ms 664 ms <hidden>
2 1038 ms 1036 ms 680 ms 10.19.18.233
3 374 ms 1421 ms 376 ms 10.137.4.81
4 437 ms 1278 ms 1019 ms 10.137.4.42
5 1162 ms 783 ms 797 ms 10.145.176.130
6 525 ms 359 ms 377 ms 10.145.176.133
7 371 ms 378 ms 378 ms <hidden>
8 646 ms 420 ms 359 ms <hidden>
9 * * * Request timed out.
10 * * 4187 ms so-3-1.hsa1.LosAngeles1.Level3.net [
]
11 1618 ms 1499 ms 2183 ms vlan51.csw1.LosAngeles1.Level3.net [
12 658 ms 1522 ms 996 ms ae-62-62.ebr2.LosAngeles1.Level3.net
7]
13 2261 ms 1458 ms 3320 ms ae-3.ebr3.Dallas1.Level3.net [4.69.1
14 1655 ms 2463 ms 1435 ms ae-63-63.csw1.Dallas1.Level3.net [4.
15 1762 ms 1817 ms 2062 ms ae-13-69.car3.Dallas1.Level3.net [4.
16 1718 ms 1340 ms 2638 ms LIMESTONE-N.car3.Dallas1.Level3.net
]
17 2300 ms 455 ms 1739 ms 1-203-63-74.reverse.lstn.net [74.63.
18 1421 ms 420 ms 1978 ms 6-203-63-74.reverse.lstn.net [74.63.
19 461 ms 437 ms 599 ms 74-201-63-74.reverse.lstn.net [74.63
20 541 ms 576 ms 581 ms hostingwitch.com [69.162.111.66]
how can they sell UNLIMITED ALPHA MASTER RESELLER to others?
Is that true that they are your customer?
All I know is, You do not sell unlimited space at limestonenetworks.com.
Are those sites cheaters or are the illegal? I did not find a specific or complete postal address or person name on those sites.
i get a server from limestone networks after two days they send me mail bulk mailDescription: Bulk mail complaints- #1 and charged me $25 for this as a penalty, even i have not even hosted a domain on server or even not send any email from there, how they will charge i dont understand that. i take there server with the hels of this forum.
View 14 Replies View RelatedI ordered two servers from burstnet three days ago.
I was very thrilled when they said they could rush my order within 24hours. And I was floored when I received my boxes hours after ordering.
From there, it's been all downhill.
(1) They installed the wrong hard drive on one of the boxes.
(2) They corrected the hard drive with the correct one. But they created partitions that we did not ask for. Result: reinstall, again.
(3) We found the LAN connection between our two boxes off. We asked them to see and they got back that the cable was disconnected. Scared, we asked them to tell us WHY this would randomly happen. At no point did they apologize. Rather, the support staff simply seems to go back and forth putting the responsibility of the problem from one department to another.(kinda like "we dont know but i'll fwd to networking staff")
(4) This is where it really hit the fan. We ordered hardware ddos protection. I opened a ticket in afternoon yesterday asking them if it had been setup. Our server has been under syn floods which a hardware ddos system should help mitigate. The support staff took over 3 hours and a voicemail before responding.
Since then, the support staff has not yet been able to tell me anything about the ddos hardware. According to them the networking dept. is responsible for that. And by the time the support staff gave up, the networking dept. had gone home(evening yesterday). The support staff said I might not hear back until 9am today.
I told them to cancel my server and provide me a refund if they cannot fix the problems by 10am. It's 11am and I have not heard a thing from them.
I opened another ticket few minutes ago about getting a refund. They quickly responded to it saying support has zero to do with billing and that I should contact billing. They also said billing won't be in until Monday.
I spent every penny I had on these servers. Is my only option to wait till Monday before I can get them to give me a refund and find another host?
In either case, I am super disappointed by BurstNET support's incompetence and response times.
I'm not normally one to drag things like this in public but I honestly just wanted to know industry standard for a situation like mine.
So, here is the lowdown. I was originally a customer of this company called uni-hosts.com. They resold BurstNET dedis. After being signed up for a month or two, they went out of business. At this point, BurstNET did a nice thing and offered to carry over any customers from uni-hosts and transfer over to their services. I was paying like $24.95 before for some cheap P4 1.8 or whatever from uni-hosts.com, but BurstNET said that they couldn't match that. That's fine. They said like $39.99 was the best they could do.
This was all done via service tickets. I never completed a signup or order form or anything like that. I had signed up originally through their support portal and that's it. I told them via this support portal that I would NOT be continuing my service with BurstNET and thanked them for their time. I have all the tickets saved in my email so on and so forth. Everything is cool.
Fast forward 4 months to the present. I see 3 emails from BurstNET sent on the same day and they are for the past 3 months of service. Apparently I owe $120USD or something. Of course, I am like wtf. I log in via their billing window and initiate a conversation regarding this.. They then inform me that I have to pay this fee because I signed a contract with them (non-existent of course.). I showed them all the previous tickets from me talking to their sales telling them very clearly that I was not going to carry over my service. They said that a ticket is not a valid or official form of cancellation, but I also said that I never officially signed up for anything so I thought it was acceptable.
To make a long story short, they've now informed me they're sending a collections agency after me. This is more of a hassle than anything else as I haven't received service, or anything like that for months from them, yet they are charging me for it. Is this normal practice in this industry? Is there something I can do to annoy them through this process, like a counter collections agency? They obviously don't seem to care about what's 'legal' or 'reasonable'.. How does one even deal with this as regular little customer?
What do you think about burstnet?
View 11 Replies View RelatedIve just being doing some pings and tracerts on burst and it looks to me they have there new X0 fiber installed i still get around 20 hops and average 120ms ping any body found the new transit any quicker, im still deciding weather to go back to burst or not, the speeds are pretty much the same but it is too early to justify there stability
What do you think so far?
Tracing route to burst.net [66.96.192.201]
over a maximum of 30 hops:
1 53 ms 98 ms 98 ms api.home [192.168.1.254]
2 38 ms 36 ms 35 ms 217.41.191.122
3 35 ms 35 ms 36 ms 217.47.41.161
4 36 ms 35 ms 35 ms 217.41.175.13
5 33 ms 36 ms 36 ms 217.41.175.126
6 139 ms 189 ms 191 ms 217.41.175.54
7 43 ms 34 ms 35 ms 217.47.74.99
8 35 ms 37 ms 36 ms core1-pos12-1.bletchley.ukcore.bt.net [194.72.31
.5]
9 40 ms 38 ms 44 ms core1-pos0-7-0-12.ealing.ukcore.bt.net [62.6.200
.109]
10 38 ms 37 ms 38 ms transit1-gig8-0-0.ealing.ukcore.bt.net [62.6.200
.110]
11 38 ms 37 ms 35 ms t2c1-p11-0.uk-eal.eu.bt.net [166.49.168.17]
12 37 ms 37 ms 37 ms t2c2-p3-2.uk-lon1.eu.bt.net [166.49.164.138]
13 39 ms 37 ms 37 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.110]
14 39 ms 37 ms 37 ms 195.66.224.130
15 37 ms 37 ms 37 ms p5-0-0d0.rar1.london-en.uk.xo.net [71.5.174.133]
16 110 ms 111 ms 111 ms p1-0-0d0.rar1.nyc-ny.us.xo.net [65.106.0.118]
17 118 ms 119 ms 117 ms 207.88.14.85.ptr.us.xo.net [207.88.14.85]
18 257 ms 209 ms 206 ms 207.88.14.86.ptr.us.xo.net [207.88.14.86]
19 128 ms 130 ms 127 ms 207.88.182.62.ptr.us.xo.net [207.88.182.62]
20 120 ms 121 ms 121 ms burst.net [66.96.192.201]
Trace complete.
C:UsersMe>ping 66.96.192.201
Pinging 66.96.192.201 with 32 bytes of data:
Reply from 66.96.192.201: bytes=32 time=121ms TTL=48
Reply from 66.96.192.201: bytes=32 time=122ms TTL=48
Reply from 66.96.192.201: bytes=32 time=122ms TTL=48
Reply from 66.96.192.201: bytes=32 time=120ms TTL=48
Ping statistics for 66.96.192.201:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 122ms, Average = 121ms
C:UsersJames>
I am considering getting a few low end servers from burst.net but was wondering about their network uptime and hardware replacement times? from what little i have read here on WHT the network keeps going up and down at times.
also i would appreciate if you all could point me to a "reliable and trustworthy" burstNet reseller.
Firstly, our IP: 66.197.141.245
We bought a server from BurstNET two months ago, so far it's been excellent.
Setup:
Often complained about by people purchasing servers, setup was a little slow at about 48 hours, but it's not terrible. It doesn't bother me, perhaps they concentrate on support over sales, which is a great thing. That brings me onto:
Support:
Have only had to contact support twice at the very beginning, cPanel threw up a couple of strange errors and I submitted a ticket to cPanel and one with BurstNET. I was expecting BurstNET to send me to cPanel, but instead the fixed the issue (within 15 minutes I must say), much better than waiting for cPanel whom took well over an hour. The other issue I simply contacted BurstNET again and they fixed it extremely quickly Never has a reply of mine gone for over 20 minutes without a reply from BurstNET, it's excellent stuff.
Network:
Another thing people moan about. True, there was one *minor* outage, to do with the preparations of setting up their new XO fibre and some BGP routing error, but it was all fixed within 30 minutes as far as I can remember. Other than that the network has been excellent, getting brilliant speeds through the new XO linkup too Uptime has been 99.9% so far, which is brilliant.
From my experience, the BurstNET team is extemely efficient, knowledgeable and in general: awesome!
A couple of things I don't like:
+ the mess of a billing system, it's all patched together, but at least it works
+ lack of an offsite status page, only one outage, but WHT is more of a status page it seems
Overal:
Support: 10/10 - can't fault it from my experience
Network: 8/10 - normally excellent
So that gives them a brilliant: 9/10!
One last note: I think BurstNET are somewhat "bullied" on these forums, people seem to attack them for a lack of redundancy, terrible support, terrible network, etc etc. Please, if you've never used BurstNET: shutup. Also, lots of the BurstNET resellers are attacked (some are good, lots are quite poor it seems), and people blame BurstNET not the reseller, also wrong.
I would like information on who the customer is burstnet / nocster on dedicated servers, as is the quality of service and especially the time to support the cradle.
I can wait 3 days for activation or more what interests me is the quality of service.
wondering after order new server with BurstNET, never reply 3 days about some question email ... How about you? also never reply after order? or delay reply always?
View 14 Replies View RelatedJust got the email:
BURSTNET Network Maintenance Advisory - Saturday, September 20th, 2008 - 2AM-4AM EST WINDOW
BurstNET™ Network Engineering will be performing maintenance in our Scranton facility during the hours of 2AM and 4AM EST on Saturday, September 20th, 2008. At this time, BurstNET™ Network Engineering will be performing a significant upgrade/replacement of our existing network infrastructure. This upgrade will involve removing/replacing our older/out-dated core Cisco™ GSR & Extreme Summit™ routing/switching equipment, with newer state-of-the-art Cisco™ 6500-series routing/switching equipment, and implementing a new network design---allowing for easier upgrade, higher fault-tolerance, additional capacity, and extra redundancy.
This maintenance will be service affecting, however, we expect the overall network downtime to be 30 minutes or less, during the 2-hour maintenance window, with the majority of that occurring at the start of the work...as equipment and cabling is changed. There will also be momentary periods of higher than normal latency while circuits are re-routed, BGP updated/reloaded, and cabling switched, throughout the 2-hour maintenance window. Proper planning, configuration, and testing has been completed in advance of this maintenance period, in order to minimize as much as possible the overall time that will be service affecting.
This maintenance is necessary in order for further growth of the BurstNET™ network, as well as to implement additional redundancy into the network. This should also help resolve any latency and packet loss issues our clientele may have been experiencing in recent weeks. BurstNET™ has recently hired new Network Engineering staff, and this is the first step in several upgrades/modifications they will be making to the BurstNET™ network over the next 60-90 days, to expand reliability, increase capacity, install further redundancy, and increase performance network-wide.
We thank you for your patience and understanding with this necessary maintenance, as well as for your continued business!
Sounds like a pretty major upgrade (they've been upgrading a lot recently). Here's to more uptime and redundancy at BurstNET!
Lastly, a quick point to the army of Burst-haters out there: go check outages, BurstNET has had two great months for us (99.9%+ uptime). Stop hating .
Is anybody else facing this problem? I've been with Burstnet for two and a half weeks and have had numerous downtimes during this period.
I can bear with my sites not responding for a few minutes, but the downtimes have lasted for more than an hour on most occasions.
I don't know what to do since I've already paid for three months upfront.. but I'm definitely gonna switch hosts as soon as this period ends.
We just got an invoice from burstnet for a vps server we never ordered. We were out of town since Friday yet this order was placed on sunday August 31st. I tried to cancel but was called a liar and that the charges will stand. Im not paying them for something I did not order in the first place. I was a reseller for them but not anymore.
View 14 Replies View RelatedHDo you know any dedicated server provider who provide cPanel dedicated server cheaper than what burst.net offer?
For me, it seems like burstnet is cheaper. Anyone else?