Plesk Automation :: Adding Resources After Subscription Deployed?

Feb 11, 2014

We deployed a subscription (through PBAS), and realised afterwards that the database resource was missing.

This has now been added and the subscription synchronised.

However, the MySQL system is still not available on the subscription. How can we enable the MySQL (or indeed any added resource) after the subscription has been deployed.

I saw for Webspace you can add additional webspace, is there a similar feature for the Databases?

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Plesk 12.x / Linux :: Adding Subscription / Custom Changes In PHP Settings

Aug 25, 2014

When adding a subscription with a certain plan, I get this error"Error: The plan was not applied: Custom changes in PHP settings" almost instantly after I initiated the creation of the new subscription. Another service plan doesn't have the issue, and though I tried finding the reason why one works while the other doesn't I simply wasn't able to. The service plan in question is used for over 40 others without a problem just when I select it for a new subscription, I get the mentioned error message.I am using Plesk 12 on Linux, all latest updates installed.

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Plesk Automation :: No Database Servers Available For This Subscription

May 15, 2014

Text when you click Add New Database gives this error

subscription is Administrator

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Plesk Automation :: Activate Web Hosting For Existing Subscription?

Mar 12, 2014

How I can change the "Resource type for web hosting" for an existing subscription?

I've been created a subscription with no web hosting, but now I need to activate web hosting on that subscription.

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Plesk Automation :: Creating Subscription - This Domain Name Already Exists

Feb 14, 2014

The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.

The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.

I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.

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Plesk Automation :: Website Is Not Assigned To Subscription - Cannot Reassign Or Delete

Mar 18, 2014

I'm having a problem where there are a few test websites that have been left over from deleted subscriptions, there doesn't seem to be any option under Services > Websites to delete them or reassign them to a subscription, and when I try to add a new subscription and specify one of the websites I can't create the subscription as it says that the website already exists, ideally I would just like to remove these websites

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Plesk Automation :: Unable To Create Subscription On Windows Node

Apr 10, 2014

im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:

Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection

the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..

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Plesk Automation :: Update Hard Disk Memory Limit For The Created Subscription

Mar 3, 2014

Is any way to change hard disk memory limit for created subscription ? It is 4 Gb I have to increase it to 8 Gb.

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Plesk Automation :: Adding A Service Node - SAXParseException

Mar 19, 2014

I have some problems adding a database and a webserver service-node:

Mar 19 13:44:13 plesk-db : DBG [SYSTEM 4:6600:f6affb70 lib]: [SMConfig] {module_id="Common"; code="1"} Internal error: SAXParseException while parsing /usr/local/pem/etc/service_config.xml: element 'SERVICE_CONFIG' is not allowed for content model '(SERVICES)'.
Mar 19 13:45:50 plesk-www : DBG [SYSTEM 3:9054:f6affb70 lib]: [SMConfig] {module_id="Common"; code="1"} Internal error: SAXParseException while parsing /usr/local/pem/etc/service_config.xml: element 'SERVICE_CONFIG' is not allowed for content model '(SERVICES)'.

Content of the service_config.xml

Code:
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<!DOCTYPE SERVICE_CONFIG PUBLIC "SM" "SM 1.0">
<SERVICE_CONFIG/>

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Plesk Automation :: Adding Nodes - Installation Task Fails

Aug 11, 2014

I am working on a new install of PPA, and after installation on the management node Im trying to add the other nodes. Ive tried to add a Apache, Postfix, DNS & DB node, and they all have the same issue. The installation task fails with the following error:

Destination host 'node.domain.com' (#3), IP '192.168.1.*' : The operation can not be completed because the following component is missing or is not running: pleskd (sc_name '', sc_id #45)

(domain and IP are removed here, correct in the original error. The IP is a backchannel IP, and the public IP was properly set in the management node).

I've verified that pleskd was installed and is running on each node:

Code:

24710 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24712 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
24714 ? S 0:00 /usr/local/pem/sbin/pleskd --props-file /usr/local/pem/etc/pleskd.props --send-signal
...

I've verified that my management node can connect to the nodes in question via 8532:

Code:
]# telnet 192.168.1.* 8352
Trying 192.168.1.*..
Connected to 192.168.1.*.
Escape character is '^]'.
^]
telnet> quit
Connection closed.

So there shouldn't be any firewall or other networking issues.

What else can I try to get this running?

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Plesk Automation :: Local Server Visible When Adding New MySQL Database

Mar 27, 2014

Somehow when customers add a new MySQL database they can select a Local MySQL server. It turns out this is the MySQL instance running on the CP server, can I somehow hide this server from the list?

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Plesk Automation :: Adding Dedicated IP Breaks Site (visitors Land On Default Site)

Apr 14, 2015

Starting point: a working site using a shared IPv4, dedicated IPv6, and SSL. HTTP and HTTPS work, the latter only using SNI of course.

The good news: If I simply allocate an IP resource of 1 to a subscription it is pulled from the pool, assigned to the service node, assigned to the web site, DNS is updated, and the site is automatically changed to using a Dedicated IPv4 and Dedicated IPv6.

The bad news: visitors land on the default web site of the service node, with the default SSL certificate.

Other info: I can't ping the new IP, even though it shows in "ip a l" and /etc/sysconfig/network-scripts/ifcfg-eth0:0. [edited]

After the IP assignment, it is still installed, and /etc/httpd/conf/plesk.conf.d/ip_default/domainname.conf shows the new certificate is being used.

However, a second set of VirtualHost entries is created in server.conf for this IP for ports 80 and 443, with NameVirtualHost enabled on the new IP. The port 443 entry uses the default certificate. Apache's setup this default VirtualHost entry will override the web site configuration because Apache is listening on port 443 with the wrong cert.

If I go to "Change webspace settings" and toggle to Shared IPv4, Dedicated IPv6 the site works again via HTTPS, and Dedicated IPv4 and Dedicated IPv6 breaks it again. Setting the SSL cert to None and back again does not work.

Setting the SSL cert to None, changing to a dedicated IP, and enabling SSL results in the server being inexplicably inaccessible...browsers no longer connect to either the default site or the correct site, and I don't see any entries in the vhosts's logs.

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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CPanel Or Plesk To Preserve Resources

Aug 17, 2007

I have a VPS that gives me

Disk Space 30 GB

Bandwidth 900 GB

Guaranteed RAM 512 MB

IPs 5

My Problem is that I can't run webstats or my RAM maxes out causing all kinds of problems. Normally my privvmpages is around 200,000 out of an allocation of 500,000 but with webstats on that goes through the roof.

What can I do? Do I have to get more RAM? I can buy more ram but it is kind of pricey.

Would switching to Plesk solve my problem? I heard it uses less resources. But I have never used it before.

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Plesk 12.x / Linux :: MySQL Resources Used By Domain

Jul 3, 2015

I am migrating some clients between Plesk panels ...

After migrate 10 domains the Health monitoring growup from MSQL from 1gb to 4.5gb

All 10 websites are small, how can i see to identify which domain/subscription is consuming a lot of resources?

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Plesk 12.x / Windows :: Resources Overuse And Email Accounts

Jun 10, 2015

I want to set plesk to allow the overuse for disk space and bandwidth for my customers, but not for e-mail accounts.

If I do not allow overuse, what exactly happens when a customer exceeds the use of resources? The plesk panel immediately stops all the customer's services? Or what?

Moreover: is there a diagnostic utility to understand if the plesk panel is working correctly and is correctly installed?

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Plesk 11.x / Linux :: Different IP For Domains In Same Subscription

Jun 5, 2014

I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.

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Plesk 12.x / Linux :: Error After Add Subscription

Jul 21, 2014

I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:

New configuration files for the Apache web server were not created due to the errors in configuration templates:

Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter

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Plesk 12.x / Windows :: How To Change Subscription

Mar 7, 2015

I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?

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Plesk 12.x / Linux :: API Subscription Not Working

Aug 31, 2014

I have an Issue with API.

I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...

if we set login name and password
API shows this error
While creating subscription

Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...

Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.

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Plesk 11.x / Windows :: Subscription Not Found But Present In IIS

Mar 20, 2014

We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?

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Plesk 12.x / Linux :: Mail Tab Is Not Showing For 1 Subscription

Aug 27, 2014

I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.

For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...

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Plesk 12.x / Linux :: API Subscription Response Timeout

Apr 9, 2015

I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.

I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.

This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.

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Plesk 11.x / Windows :: Error Creating A New Subscription

Apr 13, 2014

I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:

Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost

[Code] ....

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Plesk 11.x / Windows :: Point Www Only To Another Subscription On Same Server

Apr 7, 2015

PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012

PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".

EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.

For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.

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Plesk 12.x / Linux :: Cannot Transfer Subscription To Another Customer

Jun 1, 2015

I am trying to transfer a subscription to another customer but it fails with this error message...

this subscription requires more resources than can be provided by the new owner's provider

I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.

Is there a limit somewhere as to how many subscriptions a customer can have?

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Plesk 11.x / Linux :: IP Settings - How To Associate Different IPs In 1 Subscription

Oct 9, 2014

I manage 1 server with 5 domains. I use the panel as power user (unique user)

I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...

I'd like to set IP in the hosting setting of the domain...

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Plesk 12.x / Linux :: Error When Creating New Subscription

Jun 18, 2015

We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.

[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:

[Code] .....

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Plesk 12.x / Linux :: Set Subscription User Shell Via Xml?

Jul 1, 2015

Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?

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