Plesk 11.x / Windows :: Subscription Not Found But Present In IIS
Mar 20, 2014
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
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Mar 7, 2015
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Apr 7, 2015
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012
PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".
EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.
For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.
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Feb 19, 2014
I get a mail that my subscription term is about to expire. In Plesk panel I can see this is for 27.02, but I don't see how to extend/renew it.
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Apr 2, 2015
I've created a website for a client using Sitefinity CMS and MS SQL Server 2008 R2. I've transferred the database from my local SQL server to the production server using SQL Management Studio.
I've created a customer and subscription for hosting the website and it's all up and running perfectly. However, I want to automate the backup of the SQL database for the website which I can only do if the subscription knows about the SQL database for that website. So, how do I associate the two? How do I get the database to show up in plesk for that customer such that it can be part of the scheduled backups - and of course also somethign I could restore via plesk if I had too?
The database exists. It wasn't create via plesk in any way, but I want plesk to be able to back it up, and ideally for it to show up in the customers subscription, etc.
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Aug 1, 2013
What happens to subscriptions which automatically suspended because of overused monthly bandwidth , at new month ? do they automatically activate or we should activate them manually ?
And does the monthly bandwidth counter reset at first they of new month or it reset 30/31 day after subscription creation date?
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Feb 24, 2015
Plesk12 on IIS8.5/Windows2012r2.
For a migrated site, how can I associate an existing DB with a subscription? The only option I see is to add a new database and this is not a new database?
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Nov 13, 2014
Make for All Subscriptions = > "Always assign one application pool to each subscription" .
Make After Problem in IIS POOL => IWPD_ number (domain name)
Identity Problem (default iisuser) but change "IWPD_number(domainname)" to "LocalSystem" not problem, so fixed...
I want how setttings make for "IWPD_number(domainname)" => Will no problem...
How to make settings for "IWPD_number(domainname)" ?
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Apr 10, 2014
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
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Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Jan 14, 2015
Not sure what the problem is but I can't preview a new website using Quick Site Preview. I have configured Tools and Settings > Website Preview Settings > Quick Preview on a domain name in Plesk by selecting the server domain name, yet despite this when I go to a new domain I setup today and click preview I get a browser windows that says "Server Not Found".
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May 5, 2013
I'm trying to migrate a server that has the version 10 to another server with version 11.
When I run the migration manager, I get the message "IP Address not found '.
Both teams have the same type of IP, exclusive.
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May 28, 2014
I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à ,ö,ç etc.. On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)
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Jul 1, 2014
I use plesk 11.5 on windows 2008r2 x64
Have error then login https://ipxxxx:8443
ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)
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Feb 9, 2015
Running Plesk 12.0.18 on Windows 2012
I create a new domain then use Plesk Applications tab to install Wordpress. It shows the message:
Code:
Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem.
Requirements
PHP extension
The 'mysql' extension was not found.
However, php is installed and phpinfo shows that the mysql extension is installed. I try different versions of php, cgi/fastcgi but ll fail with the same error. I install Wordpress via FTP and it works fine.
There are knowledge-base articles relating to this error but they are for Linux and the solutions don't work in this case:
[URL] ...
[URL] ...
Maybe the Wordpress database has to be created before using Plesk to install Wordpress? If so, what should the database name be? How does Plesk know what the name of the database is that it should use? Why doesn't Plesk just create a database to use?
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Jan 28, 2014
I have install Plesk 11.5.3 on my Windows Server 2008 r2. I want to try Mailenable on the PleskServer, so i installed the feature, but know when I am calling the webmailer with http:webmail.domainname.de works fine, but when I try https://webmail.domainname.de i become a Not found: HTTP Error 404. The requested resource is not found
Whats wrong? On my linux Server its work fine...
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Jan 17, 2015
subdomains are not in the network can reach subdomains of the primary name server, but not to those of domains hosted on the server.Here's an example of the results for two domains, one server name and another one that is hosted on the server.
Server: webserveritk.com
http://verdns.com/webserveritk.com
http://verdns.com/www.webserveritk.com
http://verdns.com/claro.webserveritk.com
Domain in the server
http://verdns.com/itknow.red
http://verdns.com/www.itknow.red
http://verdns.com/blog.itknow.red
The same in all domains in the server
I think it must be an error in the configuration of the DNS, domains are registered work because an external Hosting (Strato.de), but all changes made on my dedicated server (such as creating a subdomain or webmail) do not appear it is as if my server reportase no changes to the parent DNS server. But not how to fix it.
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Oct 31, 2014
im trying crate small remote application for manage plesk planel. and need xml api command simile to this :
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.5.0.0">
<server>
<set>
<result>
<status>ok</status>
</result>
</set>
</server>
</packet>
for get all domain present on my server !
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Nov 10, 2014
I have faced with problem, when logged to plesk web panel:Internal error: The site with UUID "xxxxxxxxxx" was not found.
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Jun 11, 2015
I have enabled DomainKeys and ticked the box "Use DomainKeys spam protection system to sign outgoing email messages" however messages sent do not have the DomainKeys signature present.
I presume they should be present for email sent with PHP, that is what i'm trying to do anyway so email's from our website do not get marked as SPAM.
The _domainkey and default._domainkey DNS entries are present.
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Apr 17, 2014
How can I create new action when new subscription was created/deleted?
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Jun 21, 2014
I have a problem with my server. I am trying to make a subdomain, and it isn't working. I create it like how in all tutorials says here( click here ) . I completed all fields, but when i try to open the subdomain in a browser page, it's telling me, page not found / page doesn't exist. I have a dedicated server on window server 2008 for my website with a dedicated IP.
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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