Plesk Automation :: Selected Webspaces Scheduled For Removal But Not Deleting

Mar 27, 2015

So per my other message [URL] .... we have four websites which we can't delete from PPA (Services/Websites doesn't have a way to do that) or from Hosting Panel (Webspaces says, "The selected webspaces were scheduled for removal," but they don't delete). In Hosting Panel, three have always shown as Failed and one as Pending.

The DNS zones can be deleted but they reappear if I "Apply DNS Template Changes" presumably because the websites are defined.

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Plesk Automation :: Order Webspaces By Name Rather Than ID?

May 12, 2014

Some of our clients have alot of webspaces (resellers that migrated from Expand) and having to order the list of webspaces each time they want to move to another domain is causing them some hassle. Is there a way to set the webspaces to order by name by default?

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Plesk Automation :: IP Certificate Install By Default For Every Newly Created Webspaces

Jan 28, 2014

How to install a certificate for a brand ?

Let's say I have a brand B associate to a reseller R and a domain name domain.com.

When B sell a new subscription (with the associated webspace) it is available under sub.domain.com.

I would like to have a specific SSL certificate installed by default for every newly created webspaces by B under xxx.domain.co

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Plesk Automation :: Brand Creation Fails If IPv6 Is Selected

Mar 26, 2015

On a new install, if I create IPv4 and IPv6 pools (one of each enabled for branding), and create a brand using "IP address"="Shared IPv4 and dedicated IPv6", it fails without an onscreen error. A webspace is created but marked "No hosting" in PPA and Failed in Hosting Panel. A DNS zone is created. At that point I can't delete the webspace from Hosting Panel and there doesn't seem to be a way to delete it from PPA, however, I can delete the DNS zone.

This is in poa.log, not sure if it's relevant:
Mar 26 09:19:20 ppa: ERR [UI:ecc45799:1427379560608 1:18157:b25ffb70 lib]: [Facade:leskResponse:arse] Plesk error 1013
Mar 26 09:19:22 ppa: ERR [openapi-firewall:b09ffb70 1:18032:b09ffb70 lib]: [iqxmlrpc-server] Server: Server error. Method 'system.methodSignature' not found.

Also after the DNS zone is created, the below is logged in poa.log...it doesn't seem relevant to the branding error but does seem to be a problem...

Mar 26 09:28:27 ppa: ERR [task:181:1932 1:18142:b33ffb70 lib]: [task:181 InteractiveHostOps:erform] ExSystem: module_id:'Common', ex_type_id:'1',Message:'Destination host 'ppa.example.net' (#1), IP '99.99.99.99' : Internal error: /usr/sbin/rndc /usr/sbin/rndc reconfig failed with code 1 saying: STDOUT: '' STDERR 'WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf)
rndc: connection to remote host closed

[Code] ....

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Plesk Automation :: PPA Not Deleting Old Backups

Jul 27, 2013

I have all my client hosting accounts set up to do backups daily but only keep two backups.

There is a problem as PPA is not deleting old backups and simply creates more and more backups until the backup server eventually runs out of space.

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Plesk 12.x / Linux :: Manage Domains In Different Webspaces?

Jul 15, 2015

I just upgrated from Plesk 11 to Plesk 12 and now it looks like my admin account is not admin anymore. I can only see the domains that is subscribed to my username.

Is that normal? How can I see all subscriptions now?

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Plesk 11.x / Linux :: 502 Bad Gateway While Click On Webspaces -> Add Webspace

Oct 7, 2013

Plesk 11.5.30 all latest updated installed is used with Power-User view on an Ubuntu 12.04 LTS 64 Bit system.

The Plesk Interface is working well in general. But if the customer clicks on "Webspaces" -> Add Webspace they run in a:

[URL] ....

Browser:
502 Bad Gateway
nginx

To try to fix it with:

/usr/local/psa/admin/bin/nginxmng --disable
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all
/etc/init.d/apache2 restart
/etc/init.d/ngnix restart ( does not work anyway since the customer is not using it ) -> ngnix_enable=no

Which did not work ( ngnix is and was not active )

In the log /var/log/sw-cp-server/error.log

we can see:

[error] 1936#0: *180 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 84.177.142.220, server: , request: "GET /smb/account/create-subscription HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "server:8443", referrer: "https://server:8443/smb/account"

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Plesk 12.x / Linux :: (Show All Webspaces) In Dashboard Missing After Upgrade

Dec 15, 2014

After an upgrade to version 12 the link 'Show all my webspaces' is missing on the Startpage/Dashboard.

Only the link to create a new own webspace is still present. Are there any settings I haven't found right now to customise this ???

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Plesk 11.x / Windows :: Mailenable Webmail Access (multiple Webspaces)

Mar 20, 2014

I have 2 webspaces on my server, www.a.com and www.b.com

I initially setup www.a.com, everything works fine and I can access the emails for a.com through webmail.a.com

Then I setup www.b.com using almost identical DNS settings, except that each domain has its own dedicated IP

Now, the problem is I am not able access webmail.b.com, the error message is server not found, why is this?

It seems that I can only access the emails for b.com using webmail.a.com

I have mailenable version 8 standard installed...

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Plesk 12.x / Linux :: Existing SSL Cert Removal

Sep 23, 2014

So after the palaver yesterday, I managed to remove everything to a degree enough to reinstall Plesk. I'm still having quite a few issues but at least the websites are up and running again.

One of the more important ones is SSL certificates. Apparently they still exist somewhere, but they're not showing up in Plesk.

I tried doing /usr/local/psa/bin/certificate -l -domain <domain>, however that returns:

PHP Notice: Undefined index: CSR; File: /usr/local/psa/admin/plib/api-common/cuCertificate.php, Line: 878
Error occured while sending feedback. HTTP code returned: 502
PHP Notice: Undefined index: Priv; File: /usr/local/psa/admin/plib/api-common/cuCertificate.php, Line: 878

[Code] .....

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Plesk 12.x / Linux :: No Timezone Selected After Upgrade

Oct 18, 2014

After finishing the upgrade from 11.5 to 12.0.18 I checked the system time which was wrong and no timezone was selected ....

So I switched to my timezone (GMT +3) and corrected the clock from the above settings cause it was 5 minutes behind
saved .... since then the time is showing 1 hour later the selected one. like GMT+4.

No matter if I change it manually it returns there.

in order for the server to work correctly i changed the timezone to GMT+2. OK the time is corrected - although wrong cause it should be 1 hour earlier, but anyways Now all incoming email messages still show one hour late as received date. So I tried restarting courier-imap

# service courier-imap restart
courier-imap: unrecognized service

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Plesk Automation :: Error While Installing Automation During (Getting SELinux) Step

Jul 5, 2013

I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:

Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''

[Code] ....

I have tried running the installation on a different server and the same issue came up...

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Plesk 12.x / Linux :: Disable Panel Removal From Add / Remove Components

Feb 20, 2015

I found that in the Autoinstaller that there is an option to remove the Plesk Panel as a component. One of my customers ended up selecting this option and nuked all the psa functions. As you can imagine this was a nightmare for them since Plesk went away on them.

Is there a way to disable this feature either pre or post Plesk installation (or both) so future customers don't have this option? If there is a way to do this (and of course enabling it again if necessary)....

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Plesk 11.x / Linux :: Selected Site On Default IP Via HTTPS

Jun 16, 2014

I have Plesk 11.5 installed on my server. There are about 30 sites on the same shared IP address. I need to set up a site to be accessible via https://<ip-address-of-the-server> . According to the documentation I went to Setting -> IP Addresses and selected the desired site from the drop down. Now http://<ip-address-of-the-server> (note, 80th port) works like a charm. Unfortunately https:// displays only the first page of the selected site; all CSS, JS and other files are not found (404).

I did some research and found that Nginx forwards the requests to Apache for all the PHP files and tries to handle all the static files by itself (what is expected and correct). But it looks like that there is no special configuration for nginx which would specify where to get these static files for the IP address, and Nginx just uses the first loaded config (started from b in my case).

I temporary resolved this issue by modifying the last_nginx.conf for the desired domain this way: listen XX.XX.XX.XX:443 default_server ssl;

Note I added "default_server" directive. Of course it would be erased on each reconfiguration of the config files, but as for now I do not see how I can put it in custom nginx.conf or on the server servel level. I reckon Plesk should include the directive in the file the same way as it produces last_httpd_ip_default.conf Apache config for the selected domain. It looks to be an easy fix on the template level, may be I will do it later, but for now this is just the bug report.

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Plesk Automation :: Failure To Install Automation On Centos 6.5

Apr 4, 2015

I am installing plesk automation on centos 6.5 using this command on a fresh system

./ppa_installer --password some_password --admin_email some_email

and get the following error.

[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.

Looks like some lib is not found in the mirrors.

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Plesk Automation :: Automation Installer Breaks Yum In CentOS 6.6

Jan 29, 2015

On a clean install of CentOS 6.6 (Final) I did the following:

1. updated the /etc/hosts file to point my ip to the hostname

2. Open the ports in the iptables file.

3. ran the ppa_installer per the instructions on [URL] ....

The ppa_installer log says installed Successfully. However the following occurs:

1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)

2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:

There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short

Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the

current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]

I am now going to try Cent OS 6.4.. will report back.

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Plesk 12.x / Linux :: Restore Selected Objects Not An Option From Backup

Nov 6, 2014

I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?

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Plesk 12.x / Windows :: PHP Settings Not Applied For Selected Website Page?

Apr 6, 2015

i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.

When I select a Website and want to change the php settings for that page it wont apply the new settings.

I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.

[URL] .....

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Plesk 12.x / Linux :: Restore Selected Objects Does Not Work For FTP Repository Backups?

Apr 9, 2015

I set up a FTP backup repository today however when attempting to restore selected objects from the backup there are a couple of messages that state:

"Restore the backup file despite a corrupted signature"

"You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0 or later."

I noticed that the backup residing in the FTP repository has a .tar extension whilst the one I did in the server repository has a .xml extension.

Restoring selected objects from the server repository works fine.

Why is this not possible? I'd like to restore selected objects from the FTP repository. Otherwise I'll have to transfer the backup file from FTP repository to the server which is really inefficient.

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Plesk 12.x / Linux :: Scheduled Backup Not Working?

Nov 5, 2014

I am running Plesk 12 on CentOS 7 64bit. I have set up the server backup instead of the website backup as I assume that will backup all server settings, as well as the website? I am running Plesk Web Admin Edition.

I have the backup set to run and dump into Personal FTP, but it does not run. If I run the backup manually, everything works great, but the scheduled backups don't work.

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Plesk 12.x / Linux :: Scheduled Tasks Not Working?

Feb 4, 2015

I have created a scheduled task as per my application guide as in the attached file. When i recieve the email it says the following:

: /var/www/vhosts/testdomain.co.uk/clients/admin/cron.php: No such file or directory

i have also tried appending:

php -q
wget -O (using the http to the location to cron.php)

Nothing seems to work.

I have transfered from cpanel and this is my first scheduled task and not getting anywhere with very little information on how to do this.

Im running:

Plesk 12
Linux

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Plesk 12.x / Linux :: Scheduled Tasks Not Accessible

May 28, 2015

after creating a new cron job, when i try to open Scheduled Tasks i get this error :Internal error: DateTime::__construct(): Failed to parse time string (2015-05-28 0.12:0:37) at position 17 ): Unexpected character

Message DateTime::__construct(): Failed to parse time string (2015-05-28 0.12:0:37) at position 17 ): Unexpected character
File Helper.php
Line 143
Type Exception

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Plesk 11.x / Windows :: How To Run A Task After Scheduled Backup

Oct 29, 2014

Is there a way to run an additional task after the scheduled backup has completed?I want to copy the backup off-site. I can't use FTP, otherwise I'd use the built-in 'Personal FTP Repository' feature. (See Rsync, Amazon S3, Rackspace cloud files, etc)

I could just create a new scheduled task, but the backup takes an unpredictable amount of time, and the tasks need to run sequentially. Also, the 2nd task should only run if the backup succeeds.

I could disable the backups in the control panel and create a new scheduled task that does both the backup and the additional task. But then the functionality of the control panel's Backup Manager page is lost.

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Plesk 12.x / Linux :: Scheduled Tasks Always Fail?

Feb 17, 2015

Whenever a user in my Cloudlinux powered Plesk Panel 12 tries to use the scheduled tasks, this is the error that is emailed to them...

excel: couldn't exec `/usr/local/psa/bin/chrootsh'
excel: No such file or directory

Does not matter what the task is, same error every time.

Even something as simple as wget [URL] .....

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Plesk 12.x / Linux :: Error During Scheduled Backup Process

Jun 18, 2014

Sometimes I get this error:

Domain: mydomain.com

Plesk entry point: https://myserver.local:8443/

Following error is occurred during scheduled backup process:

[Errno 17] File exists: '/usr/local/psa/PMM/logs/backup-2014-06-18-23-30-05-556'

but in the backup.log and in the pmmcli.log I don't found any error.

What does it mean?

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Plesk 12.x / Linux :: Scheduled Tasks For User Root

Jun 27, 2014

Looking at a server with Plesk 12 installed there is no root user shown in tools & settings / scheduled tasks.

Login as root and crontab -l shows root has some tasks.

On a similar server with Plesk 11.5 installed can see root user shown in tools & settings / scheduled tasks.

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Plesk 12.x / Linux :: CLI - Scheduled Backup From Command Line

Apr 9, 2015

I'm looking to set up a schedulled backup from command line.

I haven't found the correct command, could you tell me if it's possible and how ?

Additional question: I'm looking too, to set for the server the max number backup file to save, do you know how to do it from cli ?

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Plesk 11.x / Linux :: CRON Is Not Executed (scheduled Tasks)

Oct 23, 2014

plesk 11.5
centos 6

We set a couple of task with domain user but the cron is not executed.

We tried 2 kind of task to run every minute

/usr/bin/php /var/www/vhosts/domain.com/httpdocs/cron.php
and
mail -s "Hello" admin@domain.com

1) Why scheduled task are not executed?
2) Where the tasks are written in filesystem from plesk ? /etc/....?

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Plesk 11.x / Linux :: Upgrade Scheduled Backup Not Working?

Jul 6, 2012

I have the same problem again with plesk 11 [URL]

workaround
1) rpm -q --scripts psa-backup-manager | sed 1d | sh
2) /etc/init.d/crond restart

my error message with CentOS 5.8, Plesk 11.0.9 MU#4
sh: line 2315: syntax error near unexpected token `('
sh: line 2315: `preuninstall scriptlet (using /bin/sh):'

/etc/cron.d/plesk-backup-manager is created

why do not work after you upgrade the backup cronjobs?

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Plesk 12.x / Windows :: Local Scheduled Backup Error

May 22, 2015

I have recently upgraded Plesk Panel from 11.0.5 windows to 12.0.18 MU#46 windows.

As checked that local plesk backup via GUI throwing error and is not working. On checking the event viewer I found below event during backup run.

Log Name: Plesk
Source: scheduled_backup.exe
Date: 5/23/2015 6:52:06 AM
Event ID: 1
Task Category: None
Level: Warning

[Code] ....

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