Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

View 3 Replies


ADVERTISEMENT

Plesk 12.x / Linux :: VPS Template - User Already Exists

Feb 10, 2015

I've been messing about a lot recently and I've had to rebuild my VPS template a lot in the past month. For some reason, Plesk is finding user data from a bunch of previous instances, so I've got to a point now where it's saying users exist when they can't be found in the panel interface.

I don't know how my VPS provider's infrastructure works but I'd presume that when I rebuild the server it's a total new instance and no data should carry over.

Is the the user data stored locally, and how would I go about clearing out the obsolete data?

View 1 Replies View Related

Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

View 1 Replies View Related

Plesk 11.x / Windows :: DNS Record Already Exists?

Jul 29, 2014

i use plesk 11.5 then remove domain alias thietkethicong.org and creat an hosting for domain thietkethicong.org have error : "This DNS record already exists."

View 12 Replies View Related

Plesk 11.x / Windows :: DKIM-Signature Header Exists But Is Not Valid ERROR

Nov 19, 2013

I am having complains from our clients that their mails are always going to spam folders istead of inbox. I decided to have some tests and find out problems which couse the issue and solve them. We have PTR records correctly, Our IPs and domain names are not listed in any blacklists, And I checked "Use DomainKeys" checkbox for all our domains in mail settings.

These were all good and thought that all works well untill I ran a test on [URL].....

I opened a mail file (.MAI) and copied all content (with headers, contents and all) to that site and got a result like;

pts rule name description
---- ---------------------- ---------------------------------------------------
0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust
[95.108.252.17 listed in list.dnswl.org]
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.

[Code] ....

The 3rd line from the last confused me. "Message has a DKIM or DK signature, not necessarily valid" and "DKIM-Signature header exists but is not valid" parts of that report put a question in mind. Does the "Use DomainKeys" checkbox in the Plesk Panel really working? I mean, it creates all the DNS entries and all, but the email message is starting with a line "DomainKey-Status: no signature" and that supports the 2nd line from the last in that report.

The question is, what should I do to make DomainKeys work as it should? I am using the latest 11.5.30 Update #23 of Plesk Panel for Windows on a Windows 2012 Standart server with MainEnable Enterprise Premium. Enterprise version of MainEnable also has DKIM settings available for all the domains in its own panel, but it's disabled because I didn't set anything in there.

View 1 Replies View Related

Plesk 12.x / Linux :: SSH Access (user Based) Doesn't Work?

Jun 16, 2015

For the first Time now i was trying to grant a User SSH Access via Plesk Panel (chrooted/non chrooted), but it doesnt work out really .. Abonnement > Edit Permissions > Allow Access chrooted (or non chrooted doesnt matter) doesnt change anything when im trying to Login with the created System User by Plesk. Login doesnt work!

Regular SSH Login as root works as always without any problems, but even via "su user" it doesnt works.

Till now I didn't had any Problems with my VPS Setup based on Centos 6.6 and Plesk 12.0.18 #50.

View 3 Replies View Related

Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

View 19 Replies View Related

Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

View 19 Replies View Related

Redirect Domain/user To User.domain ONLY IF Folder 'user' Doesn't Exist

May 7, 2007

I thought I knew enough about my .htaccess stuff to do this, but I can't seem to work it out. What I want to do is if a user visits domain.com/folder, we check to see if the folder exists. If so, show as normal (IE domain.com/support)

If a user visits domain.com/dynamicusername (dynamicusername is not a physical folder), redirect to dynamicusername.domain.com

View 3 Replies View Related

Plesk 12.x / Windows :: Template Doesn't Work

Jul 15, 2015

I installed wordpress on a website space of my customer using the plesk install-wordpress function.

I bought a wordpress template to templatemonster.com .

I followed instructions to install it [URL] .....

After the cherryframework upload, when I click on "activate", the server returns a 500 error.

I contacted the templatemonster.com technical support, and they say that it is a plesk issue ( [URL]

View 5 Replies View Related

Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

View 2 Replies View Related

Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

View 1 Replies View Related

Plesk 12.x / Linux :: Prompt For Password When User Clicks On Database In Account

Dec 4, 2014

We use CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #27.

We have the following problem:

When a user clicks on a database in his account and tries to login with phpmyadmin, Plesk prompts for a Password of that specific user. The message is (in german):

Code:

The site https://........:8443 responded with:
Enter the password to log in as the database user xxxxxx

When i enter the correct password a new phpmyadmin window opens and the user can use his database. A few days ago you didnt have to enter a password at all. When you were logged into Plesk as a user, you could just click "Databases -> Webadmin" and phpmyadmin opened up without Plesk asking for a password.

The question for the password is NOT coming from phpmyadmin. Its from Plesk itself. After i enter the correct password plesk hands the request over to PMA.

For debugging i created a new database for a user and i could enter its database without any problem. No password was required. But the existing old databases now all require a password. So obviously Plesk is not aware of these passwords anymore. I guess they are/were stored somewhere.

View 4 Replies View Related

Plesk Unable To Add Domain :: Such DNS Record Already Exists

Jul 8, 2008

I added a domain name through Plesk. after that I deleted it because I wasn't happy with the configuration and thought I'd just start from scratch.

now, I'm unable to add it. the domain is not listed with the other domains on the server, however when I try to add it I get "Such DNS record already exists".

View 1 Replies View Related

Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

View 2 Replies View Related

Plesk Automation :: Creating Subscription - This Domain Name Already Exists

Feb 14, 2014

The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.

The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.

I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.

View 9 Replies View Related

Plesk 11.x / Windows :: How To Disable Add New Web User

Jun 17, 2013

In my Plesk Panel i retrieve:

Websites & Domains > Web users > Add New Web User

How can disable it?

View 4 Replies View Related

Plesk 11.x / Windows :: Enable SSL Certificate For End User

Feb 6, 2014

How to enable self add ssl certificate for end users as on linux hosting?

View 4 Replies View Related

Plesk 11.x / Windows :: Unable To Create Web User During Installation

Oct 9, 2013

How can I remove all previous web users, even after an uninstall, I am having trouble finishing a new installation, during the wizard because users already exist.

View 15 Replies View Related

Plesk 12.x / Windows :: Subdomain (Page Not Found / Page Doesn't Exist)

Jun 21, 2014

I have a problem with my server. I am trying to make a subdomain, and it isn't working. I create it like how in all tutorials says here( click here ) . I completed all fields, but when i try to open the subdomain in a browser page, it's telling me, page not found / page doesn't exist. I have a dedicated server on window server 2008 for my website with a dedicated IP.

View 5 Replies View Related

Plesk 11.x / Windows :: Changing Email Address For System User (Administrator)

Oct 28, 2014

Basically what I want to do is to change the "From: "email address for system user "Plesk Administrator" when sending the automated notification with subject "Parallels Panel Scheduler notification". Where would I do this?

Plesk version is 11.5

View 4 Replies View Related

Plesk 12.x / Windows :: Additional FTP Accounts 530 User Cannot Log In - Home Directory Inaccessible

Jul 10, 2014

I don't know why, but only one server with Plesk 12 if i create additional ftp accounts not working. i receive error:

530 User cannot log in, home directory inaccessible.

If i use principal FTP account works fine.

View 5 Replies View Related

Plesk 12.x / Windows :: MSSQL 2012 User Is Created Without DB Owner Role

Jan 5, 2015

After upgrading to Plesk Panel 12, when db user is created on MsSQL 2012 server, db user seems to be missing db_owner role which is causing a lot of hassle at the moment.

I was not able to locate any settings for such except for following option.

"Enable the db_backupoperator role membership for all Microsoft SQL Server database users"

Please note, this only applies to new db user created as Plesk 11.5 didn't have such problem and only seems to be related to SQL 2012 not 2008.

View 5 Replies View Related

Plesk 11.x / Windows :: Global FTP Account?

Apr 7, 2015

I need to setup a global FTP account so I can reach the root of C:inetpubvhosts.

View 2 Replies View Related

Dotable Suspends Account Doesn't Respond To Tickets

Aug 26, 2008

One of our accounts has been suspended by Dotable.

It is under quota for diskspace and bandwidth and has been paid for in advance.

Dotable will not respond to the ticket asking why the account has been suspended and what we have to do to get it back up.

I have posted on the Dotable forum (in the 'Dotable Support Forum) about this but nobody has replied (I can't link to it because I don't have more than 5 posts).


Has anyone got any suggestions about what I can do to find out why the account has been suspended and how to get it back up if Dotable doesn't reply?

View 14 Replies View Related

How Can I Transfer A Windows Plesk Account To Linux Server

Jan 16, 2009

I want to transfer an account from a windows server to my linux server.
How can I do that?

View 6 Replies View Related

Plesk 11.x / Windows :: Account Not Adding DNS Record On MS-DNS Server

Apr 24, 2013

I have one domain who's not create dns in MS DNS server, i try create manuall but after this the record is missing, but on plesk showing, How to fix this ?

View 2 Replies View Related







Copyrights 2005-15 www.BigResource.com, All rights reserved