Plesk 12.x / Windows :: Template Doesn't Work

Jul 15, 2015

I installed wordpress on a website space of my customer using the plesk install-wordpress function.

I bought a wordpress template to templatemonster.com .

I followed instructions to install it [URL] .....

After the cherryframework upload, when I click on "activate", the server returns a 500 error.

I contacted the templatemonster.com technical support, and they say that it is a plesk issue ( [URL]

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Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Windows Media Streams Doesn't Work

Jan 7, 2007

I just bought a Kimsufi server with Windows 2003 standard edition to run a windows media broadcast.

I installed windows media services on my server and created a publishing point.

However I'm unable to connect to the pub point I created.

Has this ever happened to any one?

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: PHP As FastCGI Doesn't Work With Suexec

Jul 2, 2014

We have updated our Plesk 10.4.4 to 12.0.18. We want to use PHP with FastCGI (Apache) and get always the following suexec - error:

command cgi_wrapper not in docroot (10004)

We use CentOS 6.4

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Plesk 11.x / Linux :: Suspending Accounts Doesn't Work?

Aug 5, 2014

I have setup my dedi server with Plesk, and I have added my own domain to the plesk system, now when I try to suspend the account, it still displays the uploaded html documents in the browser, everything else like the FTP and panel logins get suspended, but plesk doesn't display the default page, it just continues to serve the pages?

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Plesk 12.x / Linux :: Sendmail (linked Function) Doesn't Work

Jul 2, 2014

since my Update up to plesk 12

at the moment none of my websites can send E-Mails via sendmail :-(

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 12.x / Linux :: SSH Access (user Based) Doesn't Work?

Jun 16, 2015

For the first Time now i was trying to grant a User SSH Access via Plesk Panel (chrooted/non chrooted), but it doesnt work out really .. Abonnement > Edit Permissions > Allow Access chrooted (or non chrooted doesnt matter) doesnt change anything when im trying to Login with the created System User by Plesk. Login doesnt work!

Regular SSH Login as root works as always without any problems, but even via "su user" it doesnt works.

Till now I didn't had any Problems with my VPS Setup based on Centos 6.6 and Plesk 12.0.18 #50.

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Plesk 11.x / Linux :: Roundcube Webmail Doesn't Work After Upgraded From 11.5.3 To 12

Apr 11, 2015

I updated two days ago the Plesk panel from the Panel itself and it was succesfully but at webmail URL which it appeared one error about default.inc something but after I did refresh some times it disappeared now it doesn't show anything. I tried removing and reinstalling roundcube but still doesn't work..

Here are my logs from /var/log/plesk-roundcube/errors
[09-Apr-2015 14:50:36 UTC] PHP Warning: finfo_file(/usr/share/psa-roundcube/installer/images/roundcube_logo.png): failed to open stream: No such file or directory in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_mime.php on line$n line 754

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Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

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Plesk 12.x / Linux :: Emails Synchronization Doesn't Work After Update

Feb 23, 2015

All of my email clients stops working after tonight Plesk update. Some known issues?!

After server restart It's work only for 30 secs and again stops working.

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Plesk 12.x / Linux :: After Full Reinstall Imap Doesn't Work Anymore

Mar 20, 2015

I'm using Ubuntu 14.04.2 LTS and Plesk 12.0.18 - update 38. Since i have reinstalled 3 servers, i don't have imap connection possible in some case.

- When i connect from a Thunderbird, it works only if it's not secure : any attempt with ssl is refused.

- When i try to use a smartphone with the same working config done in Thunderbird, i canno't log whatever i do to find something working on the smartphone (note : it's works with pop)

- Horde refuse all users. If i switch to Roundcube, all works...

There is something wrong : i search the web, the forum, for 14 days now, without success. I tried many thing from the KB...no success either.

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Plesk 12.x / Linux :: Default Page After Migrate - Web Service Doesn't Work Well?

Jan 13, 2015

i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/

The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Plesk 12.x / Linux :: Outgoing Mail Control On Domains Simply Doesn't Work

Mar 22, 2015

Plesk 12.0.18 on CentOS 6.5 using Postfix...i have configured outgoing mail control to have a limit on a domain. I have removed all entries from the server wide white list.This setting - Allow scripts and users to use Sendmail is unchecked.However I can send any number of messages using PHP's mail() command from a PHP script on the domain.I see this in the maillog:Error during 'limit-out' handler...But the email is sent and no limit is applied.

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Wrote A Shell Script From My Windows Desktop.. Script Doesn't Work On Linux Server

May 16, 2007

I have write up a simple shell script from my windows desktop.
After i upload the file via ftp and run it as root, it doesn't run properly.

any file i copy over will end up in "
" ..nothing else.

why is this happening?
Should i write all my code on the server instead?

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Plesk 12.x / Windows :: Virtual Machine Template With Installed Panel

Mar 20, 2015

I would like to create VMM template with installed plesk panel 12.0.18

But after I executed sysprep plesk panel didn't work.

All services, application pool work, but when I try to connect https://localhost:8443 I get an error "The page can't be displayed"...

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Plesk 11.x / Windows :: Migration - DNS Server Does Not Support Networks In Transfer Restrictions Template

Oct 18, 2013

I'm migrating from Plesk 9.5 to 11 and I'm getting the following on my Transfer Pre-Check from within the Migration Manager."The destination DNS server does not support networks in the Transfer Restrictions Template, but some subscriptions have networks in DNS transfer restrictions. The records with network IP addresses in the DNS transfer restrictions will not be restored."

I've gone to Server, DNS Settings, Transfer Restriction Template and added the new server's IP to the list of allowed networks to no avail. I also couldn't find any documentation on what the cause might be.

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Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

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Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

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Www. Doesn't Work

Aug 2, 2007

today I noticed that whenever I type any of the domain names on my server with a "www." in the address bar, it simply says "server not found". When I remove the "www.", it loads the site?

This is a major issue. It never used to be this way, but I noticed it today. Where should I edit? Could it be "named.conf"? Or maybe just DNS cname settings in plesk?

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Fguard Doesn't Work

Oct 28, 2008

Have you ever been using Fguard to ban IP flood your server?

I downloaded Fguard

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Backup Through Ftp Doesn't Work

Aug 13, 2008

I try to backup my sites at "Admin Backup/Transfer" with ftp to another site with admin level it doesn't work. I alway get the message that the admin backups have been created in /home/admin/admin_backups instead of to another site.

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PHP Doesn't Work With Apache2

Nov 24, 2007

I've had two (or three) versions installed on my Fedora linux server. It seems I've had something installed when I just rented server, after that I've tried to upgrade by building PHP from source.

PHP, installed with yum (before upgrading) had 5.1.6 version. When I ran phpinfo(), browser displayed this version. But when I ran "php -v" in command line, it displayed 5.2.5 version.

I've got this error when server booted up:


Quote:

[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: json: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0

So, I've removed old version(s):

Quote:

rpm -qa | grep php
rpm -e *package*

yum remove php

Then I've downloaded latest version of PHP 5.2.5 and installed it. I've copied configuration list that yum uses for older version:

Quote:

./configure --build=x86_64-unknown-linux-gnu --host=x86_64-unknown-linux-gnu --target=x86_64-redhat-linux-gnu --program-prefix= --prefix=/usr --exec-prefix=/usr --bindir=/usr/bin --sbindir=/usr/sbin --sysconfdir=/etc --datadir=/usr/share --includedir=/usr/include --libdir=/usr/lib64 --libexecdir=/usr/libexec --localstatedir=/var --sharedstatedir=/usr/com --mandir=/usr/share/man --infodir=/usr/share/info --cache-file=../config.cache --with-libdir=lib64 --with-config-file-path=/etc --with-config-file-scan-dir=/etc/php.d --disable-debug --with-pic --disable-rpath --without-pear --with-bz2 --with-curl --with-exec-dir=/usr/bin --with-freetype-dir=/usr --with-png-dir=/usr --enable-gd-native-ttf --without-gdbm --with-gettext --with-gmp --with-iconv --with-jpeg-dir=/usr --with-openssl --with-png --with-pspell --with-expat-dir=/usr --with-pcre-regex=/usr --with-zlib --with-layout=GNU --enable-exif --enable-ftp --enable-magic-quotes --enable-sockets --enable-sysvsem --enable-sysvshm --enable-sysvmsg --enable-track-vars --enable-trans-sid --enable-yp --enable-wddx --with-kerberos --enable-ucd-snmp-hack --with-unixODBC=shared,/usr --enable-memory-limit --enable-shmop --enable-calendar --enable-dbx --enable-dio --with-mime-magic=/usr/share/file/magic.mime --without-sqlite --with-libxml-dir=/usr --with-xml --with-apxs2=/usr/sbin/apxs --without-mysql --without-gd --without-odbc --disable-dom --disable-dba --without-unixODBC --disable-pdo --disable-xmlreader --disable-xmlreader --disable-xmlwriter

make clean
make
make install

After that PHP doesn't work with Apache2. Whe I try to load any .php page, I get PHP source code as simple text instead of result of executed PHP code.

When I install PHP with yum again, it works.

I wonder how can I install latest PHP from source? How to fix the problem with Apache2?

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SSL Cert Doesn't Work On IE

Apr 20, 2007

I ordered a RapidSSL (also called QuickSSL) cert from RapdiSSL.com (GeoTrust) to test out an email service. It works on firefox, but not in any version of IE I have on my two computers at home, a PC and a laptop running 6.0sp2 and 7.0 respectively.

When I raised a trouble ticket, Geotrust responded with a ppt attachment that clearly shows the cert working for the domain in IE. I have no reason to doubt them, but I replied with a ppt of my own showing the cert not working and am waiting for their reply.

Is it possible for a cert not to work on a specific browser like this? When I asked my email service provider, they said the following:

Quote:

Hello,

This indicates a problem with the SSL certificate that was installed. Possibly, an intermediate certificate issued by your certificate authority is need to be installed in addition to the one you gave us to enable Internet Explorer to fully trust your certificate and show the secure site.

Note for example that the only difference between going to
[url]and [url] is the certificate in use ... the same server and software with the same settings is used in both cases. I recommend going back to Geotrust and ask if there is a Geotrust Intermediate certificate that should be installed in addition to your issued certificate."

The domain is CNAMED to their server so that the app looks as if it is being run off my domain. I don't think there is anything non-standard about this because LuxSci is a topnotch provider and this is how they enable their clients to run private label services.

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Apachetop Doesn't Work

Apr 24, 2007

I installed Apachetop on one of servers. Installation went fine, but when I run it, nothing is displayed. No data, no stats. I see only blank screen with these details:

last hit: 00:00:00 atop runtime: 0 days, 00:00:00

I left it running for about 10 minutes, and still no output is displayed. There is CentOS 4.4 installed on server.

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Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Mysql Torrentflux Doesn't Work

Apr 7, 2009

i have dedicated server and was trying to install torrentflux in there ( well might be any other script with Mysql needs) I created databse with plesk but when i put it to confinguration it does not work. I have done this Many times on shared hosting though

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Php Virtual() Function Doesn't Work

May 28, 2009

We setup a new server and we're trying to use virtual() function to work with a certain script that requires it.

We already tried several ways to make it work. But at this moment, we only could make it work on PHP 4 with DSO.

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