Plesk 11.x / Windows :: Account Not Adding DNS Record On MS-DNS Server

Apr 24, 2013

I have one domain who's not create dns in MS DNS server, i try create manuall but after this the record is missing, but on plesk showing, How to fix this ?

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Plesk 11.x / Windows :: Adding A Record In DNS?

Aug 23, 2012

With provided information at [URL] .... did not work? when setting it up in control panel -> domain's dns panel and plesk version is 11.0.9

It needs the following DNS records

Record type: SRV
Service name *: _Autodiscover
Protocol name *: _tcp (it will automatically add your domain and to edit it again shows as invalid)
Port number *: 443
Priority of service: very high(0)
Weight of service: theres no 0 option so use 10 as the option and to edit it again shows as invalid)
Target host *: use your mail ip address?

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Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Plesk 11.x / Windows :: Adding Second MySQL Server

Sep 12, 2014

I have a dedicated server and I am about to get a few high traffic sites that will be Joomla based and MySQL served. What I am thinking a about is to create another MySQL instance, leave the current websites on the "old" instance and get the new ones onto a separate instance.

I am on PPP 11.0.9 on windows and the current mysql version is 5.1.56 on port 3306 (I can get other ports for other instances).

What I did was the following:

In the Database Servers page, I hit "Add Database Server"

In the next page I add the following:
MySQL (from the dropdown)
localhost
3307
(leave blank the default check box)

I then add the Administrator's username and passwords and hit OK.

The next page, reports an error message (in between asterisks below):
************************
Error: Test connection to the database server has failed because of network problems:

No connection could be made because the target machine actively refused it.
************************
The primary (eg. current) mysql instance is working fine, it's just I cannot add a second server...

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Plesk 11.x / Windows :: DNS Record Already Exists?

Jul 29, 2014

i use plesk 11.5 then remove domain alias thietkethicong.org and creat an hosting for domain thietkethicong.org have error : "This DNS record already exists."

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Plesk 11.x / Windows :: Adding New Customer - Authorization?

Jun 13, 2014

I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS. 

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Plesk 11.x / Windows :: Adding Domain Alias

Jun 10, 2013

I use Plesk 11.0.9 Update #53 on Windows 2008 SP2. Nameservers and mail server are external servers and fully working.I have a 'fake' web site (roundcube. local) in which I've successfully installed roundcube and I would use it as webmail.I've added a domain alias 'webmail2.domain.com' and it works like a charm.Now I've moved the main domain "domain.com" on the plesk server and I would like to add a 'webmail.domain.com' domain alias to the 'roundcube.local' website.If I try to do it, I receive this error:

"Error: Wrong prefix for domain alias"..Even if I try to add webmail.anotherdomain.com (not installed on the Plesk server) I get the same error.The error shows up either the host is configured to the Plesk machine or not.If I set the binding directly in IIS it works but I'd like to use the plesk to do this.

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Plesk 12.x / Windows :: Error When Adding IP On Panel

Oct 10, 2014

We are getting an error every time that i try to add a new IP on Plesk panel. I go to "Tool and settings" than "IP address", "Add ip address" on fields i already try to ip:

xx.xx.xx.xx/32
and
xx.xx.xx.xx/submask

every time that i click on OK, the button become loading an never finish....

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Plesk 11.x / Windows :: Adding Language Packs

Sep 4, 2012

We just installed a new Windows 2008 r2 server with Plesk v 11.0.9. We need to install the French Language pack, but can not find how to do it. nothing in the knowledge base on this. I tried the look in the add/removing components, but it is not there.

Is there a command line program to install language packs?

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Plesk 11.x / Windows :: Removing Default NS Record

Oct 15, 2013

I am installing plesk go to dns template for edit, when need remove defualt ns record recive this error :

Error: Unable to remove the NS record from the DNS template: Each DNS zone must have at least one NS record.

I am already add 2 ns record !!

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How Can I Transfer A Windows Plesk Account To Linux Server

Jan 16, 2009

I want to transfer an account from a windows server to my linux server.
How can I do that?

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Plesk 12.x / Windows :: Adding Subdomains - This Page Can't Be Displayed

Jan 17, 2015

Adding simple subdomain in plesk panel hosted on windows 2012, but browsing the subdomain returning:

This page can’t be displayed....

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Plesk 11.x / Windows :: Error - Migrating Websites Or Adding New Webspace

Dec 3, 2013

I'm migrating all of my websites form one server to a new one. And everything is working as planned with the plesk migration manager. But with my last website i'm having some problems and getting this error:

Short Error: Adding webspace manually

Code:
Error: System user update is failed: Unable to create system user: Unable to execute usermng: column login is not unique (Error code 1)
Full Error Log - Migration

Code:
Warning: server "server"
Unable to dump server settings. Server element will be empty[Object reference not set to an instance of an object.]
Warning: domain "teamswear.be"

[Code] ....

I've also tried to add the webspace manually but getting the same error.

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Plesk 11.x / Windows :: Adding Newly Registered Domain - Edit DNS?

Apr 25, 2014

I recently purchased a dedicated server with Godaddy, I also registered a domain with same Godaddy.

Now when I tried to add a new domain in plesk, I got a warning message that "the domain is pointed to 192.198.XX.XX" which is different from my dedicated server IP. The message also says I should edit the DNS.

Now my question is What do I need to edit from the default dns plesk has assigned to my domain? Do I need to use the domain's default IP. I want to be able to host multiple website on my server...

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Plesk 11.x / Windows :: PHP Open Basedir Restriction - Adding Paths Not Working

Aug 16, 2013

I'm trying to use server side includes in a PHP website but am getting the error open_basedir restriction in effect.

I've tried going in to the PHP Settings for the website and have selected the predefined option

{DOCROOT}{/}{:}{TMP}{/}

Which as I understand it should allow access to all files within my httpdocs folder but I still get the error:

PHP Warning: include(): open_basedir restriction in effect. File(/sparklyphp/cms/inc/checkAdminLogin.php) is not within the allowed path(s): (F:PLESKWWWviwebsitedesign.comhttpdocs;C:WindowsTemp) in F:PLESKWWWwebsitedesign.comhttpdocssparklyphpcmsindex.php on line 1

The thing is I know 100% that the file it's having a problem with is in a subfolder of the

F:PLESKWWWwebsitedesign.comhttpdocs folder (the full F:PLESKWWWwebsitedesign.comhttpdocssparklyphpcmsinccheckAdminLogin.php).

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Adding Of User Defined Services In Windows 2000 Server

Jun 17, 2008

Just checking how do I add a Windows Defined service in Windows 2000. I saw some info.

But it seemed to apply to Microsoft Windows 2003 Server as there isn't instsrv or srvany in Windows 2000 server even after I uploaded the Resource Kit Tools. Am I missing something?

Or can someone tell me where to download these for Windows 2000?

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Pointing An A-Record To A PLESK Server

Apr 13, 2008

I am currently having a few technical difficulties with configuring my PLESK server to accept an A Record from another domain. Perhaps I have been going about this all wrong but I will explain what I am trying to do and how I have currently been trying to get it to work. Hopefully you might have a suggestion for me to try.

We currently run an On-Demand web design platform. This CMS can be completely rebranded for our Partners who can then sell this facility to their clients. There is only one installation of the code base but we need to give our partners a their own web address to access the cms.

For example:
cms.altstudio.com.au
cms.pcgraphicart.com.au

cms.pcgraphicart.com.au has been set up as a domain alias. The reason this is working is because the primary domain pcgraphicart.com.au is also hosted on this server.

So I thought if the partner has their domain delegated elsewhere then I could simply get them to create an A record for their chosen subdomain and point it to our IP address, then I could configure the domain alias again for their particular A record and hey presto. Unfortunately not so easy.

Here are two of the examples of what is happening

cms.newlight.com.au - their root domain is delegated elsewhere, but they have created an A-record for that subdomain and pointed it to 202.60.87.185. Now it reaches my server as I see a PLESK error page at that address.

At this stage I don't really know what to try to get PLESK to register that entry. I have created a domain alias for cms.newlight.com.au on the cms.altstudio.com.au account but it didn't pick things up.

Another example is cms.abconsulting.com.au

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Plesk: Remove Domain Name Server (DNS) Record Manually

Jul 10, 2008

somehow plesk is not listing a domain record I added recently, that I have to remove. so, I can't select it and delete it through the interface.

is there a way to remove a dns record manually, perhaps from the command line?

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Plesk 11.x / Linux :: Error Adding Remote Database Server

May 9, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.5, 11.5.30 Update #44, last updated at April 30, 2014 03:25 AM, Centos 6.5 (Final), Linux 64bit

PROBLEM DESCRIPTION
When I try to add an extra MySQL server, running on a different server, I always get an error that the user has no admin access. But the user I created does have admin access to the database.
The remote database is a MySQL 5.5 on a Linux Ubuntu 12.04 LTS server

STEPS TO REPRODUCE
Tools & Settings -> Database Servers -> Add Databases server

ACTUAL RESULT
Error: Test connection to the database server has failed because the supplied account does not possess administrative privileges: Access denied for user 'admin'@'%' to database 'd536cedf97037e'

EXPECTED RESULT
A working database connection.

ANY ADDITIONAL INFORMATION
These queries are logged by MySQL:

140509 16:54:51 28 Connectadmin@10.1.0.162 as anonymous on
28 QuerySELECT VERSION()
28 Querycreate database `BUG115166_1374110215536CEC3816DD2` /*!40101 default charset=utf8 */
28 Querycreate database `bug115166_1374110215536cec3816dd2` /*!40101 default charset=utf8 */
28 Queryinsert into mysql.user (Host, User, Password) values ('%', 'bug115166_17546', password('BUG115166_1374110215536CEC3816DD2'))
28 QueryFLUSH PRIVILEGES

[Code] .....

If I just ignore this message, go to a subscription and create a database, then the database gets created just fine. It's just Plesk that thinks that something went wrong.

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Adding New Account To CPanel With Shared IP Address

Aug 20, 2008

whenever I open a new account in Cpanel it assigns a new IP to the new host. I want to know how I can change the cpanel settings to assigns a shared IP to the new host.

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Plesk Automation :: Local Server Visible When Adding New MySQL Database

Mar 27, 2014

Somehow when customers add a new MySQL database they can select a Local MySQL server. It turns out this is the MySQL instance running on the CP server, can I somehow hide this server from the list?

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Plesk 11.x / Windows :: Global FTP Account?

Apr 7, 2015

I need to setup a global FTP account so I can reach the root of C:inetpubvhosts.

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Plesk 12.x / Linux :: Adding Multiple PHP Version / Error Reading Data From FastCGI Server

Jun 6, 2014

I'm trying to add multiple PHP version (current version installed: 5.5.13), using the official documentation. I always get 500 Internal Server Error after switching to the new version, with the following error_log content:

Code:
[Sat Jun 07 00:49:35 2014] [warn] [client XXX.XXX.XXX.XXX] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sat Jun 07 00:49:35 2014] [error] [client XXX.XXX.XXX.XXX] Premature end of script headers: index.php
Here you can view phpinfo() obtained running php54-cgi index.php from the command line. Same script doesn't work as FastCGI.

I'm trying to add PHP 5.4.29. Here is how I compiled it:

Code:

./configure
--prefix=/usr/local/php54
--with-bz2
--with-config-file-path=/usr/local/php54/etc
--with-config-file-scan-dir=/usr/local/php54/etc/php.d
--with-curl

[code]....

Switching back to PHP 5.5.13 and the script works fine (a simple phpinfo() output).How can I try to understand/debug what's wrong with the installation?

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Plesk 12.x / Windows :: Create Mail Account Error?

Jun 22, 2015

I want to create a new email would then click on the OK button attachment error is displayed.

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Plesk 11.x / Windows :: Additional FTP Account - Directory Name Invalid

Dec 22, 2013

I have a vps server and i am trying to create ftp account and i am getting this error:

Unable to start (/c ""C:Program Files (x86)ParallelsPleskadminbinserverconf.exe" --list"): (267) The directory name is invalid.
---------------------- Debug Info -------------------------------
0: Exec.php:43
plesk_proc_open(string '"C:Program Files (x86)ParallelsPlesk/admin/binserverconf" --list', array, string 'C:Program Files (x86)ParallelsPlesk/tmpagent78f0fd54abecb83b12f6c9fdde9b5b84', array)
1: Exec.php:43

[Code] ....

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Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

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Plesk 12.x / Windows :: How To Manage Multiple Email Aliases For One Account Through API

Jun 25, 2014

I wonder how to manage multiple aliases for one mail account through plesk API.

Here you describe, that alias is a "string" field: [URL] ....

I've tried comma separated values, it didn't work. 

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Plesk 11.x / Windows :: Supplied Account Does Not Possess Administrative Privileges

Sep 1, 2013

I recently upgraded the Plesk to 11.5.30. Now I am not able to create new MySQL databases. I am getting below error.

Code:
Error: Connection to the database server has failed because the supplied account does not possess administrative privileges: Access denied for user 'admin'@'localhost' (using password: YES)

MySQL admin details are correct in plesk database, also the admin has full privileges. I am manually able to create databases, users from mysql prompt. It's just the plesk interface that's giving error.

Code:
C:Program Files (x86)ParallelsPleskMySQLbin>mysql -u admin -p*************** mysql
Welcome to the MySQL monitor. Commands end with ; or g.
Your MySQL connection id is 68
Server version: 5.1.68-community MySQL Community Server (GPL)

[Code] .....

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Plesk 11.x / Windows :: How To Auto Create Hosting Account On Signup

Jan 4, 2014

I want to have this option on my homepage ! Is this posible whit plesk panel 11.5 or do we need to upgrade??

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Plesk 11.x / Windows :: Mail Account Sent Too Many Messages In A Short Amount Of Time

Oct 5, 2013

I run a website that uses a GoDaddy Virtual Private Server & Plesk. The website sends emails to alert users of various events. For the most part, this works but I occasionally capture the following error message:

Error in processing. The server response was: Requested action aborted: This mail account has sent too many messages in a short amount of time. Please try later.

Can the number of messages sent over X number of minutes be set via Plesk? If so, how?

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