Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Plesk 11.x / Windows :: Account Not Adding DNS Record On MS-DNS Server

Apr 24, 2013

I have one domain who's not create dns in MS DNS server, i try create manuall but after this the record is missing, but on plesk showing, How to fix this ?

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Plesk 11.x / Windows :: Thunderbird 24.0 Outgoing Mail Settings

Oct 9, 2013

Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.

For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.

For outgoing mail server I've tried a lot of options:

mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.

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Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

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Plesk 11.x / Windows :: Setting Mails On Thunderbird

Oct 2, 2012

I am having a problem setting mails on Thunderbird.i did exactly as you said in the documentation but still receive an error for sending an email (incoming email is good).i used full email address as username.domainname.tld as Incoming/Outgoing server address.

port 25 and 143 but still seem that i can't send emails.via web-mail i can , but via Thunderbird on my local PC i can't.I have a dedicated windows server with plesk 11.0.9

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Plesk 11.x / Windows :: Adding Second MySQL Server

Sep 12, 2014

I have a dedicated server and I am about to get a few high traffic sites that will be Joomla based and MySQL served. What I am thinking a about is to create another MySQL instance, leave the current websites on the "old" instance and get the new ones onto a separate instance.

I am on PPP 11.0.9 on windows and the current mysql version is 5.1.56 on port 3306 (I can get other ports for other instances).

What I did was the following:

In the Database Servers page, I hit "Add Database Server"

In the next page I add the following:
MySQL (from the dropdown)
localhost
3307
(leave blank the default check box)

I then add the Administrator's username and passwords and hit OK.

The next page, reports an error message (in between asterisks below):
************************
Error: Test connection to the database server has failed because of network problems:

No connection could be made because the target machine actively refused it.
************************
The primary (eg. current) mysql instance is working fine, it's just I cannot add a second server...

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Plesk 11.x / Windows :: Internal Error - Wrong Encryption Key Size

Feb 5, 2014

When I create a new subscription in Plesk 11.5 for Windows, i'm shown the following message:

Internal error: Wrong encryption key size

MessageWrong encryption key size
File aps_php.php
Line237
TypeException

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Plesk 12.x / Linux :: Force Password Encryption For Mail Users?

Mar 10, 2015

I have plesk12 set up but when i set a mail (dovecot) password, it gets stored in plain text (which I can verify by running /usr/local/psa/admin/sbin/mail_auth_view ). I would like to change this default setting to be encrypted.

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Plesk 12.x / Windows :: Create Mail Account Error?

Jun 22, 2015

I want to create a new email would then click on the OK button attachment error is displayed.

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Plesk 11.x / Windows :: Mail Account Sent Too Many Messages In A Short Amount Of Time

Oct 5, 2013

I run a website that uses a GoDaddy Virtual Private Server & Plesk. The website sends emails to alert users of various events. For the most part, this works but I occasionally capture the following error message:

Error in processing. The server response was: Requested action aborted: This mail account has sent too many messages in a short amount of time. Please try later.

Can the number of messages sent over X number of minutes be set via Plesk? If so, how?

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Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

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Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

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Plesk 11.x / Windows :: Adding A Record In DNS?

Aug 23, 2012

With provided information at [URL] .... did not work? when setting it up in control panel -> domain's dns panel and plesk version is 11.0.9

It needs the following DNS records

Record type: SRV
Service name *: _Autodiscover
Protocol name *: _tcp (it will automatically add your domain and to edit it again shows as invalid)
Port number *: 443
Priority of service: very high(0)
Weight of service: theres no 0 option so use 10 as the option and to edit it again shows as invalid)
Target host *: use your mail ip address?

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Plesk 11.x / Windows :: Adding New Customer - Authorization?

Jun 13, 2014

I use Plesk 11.5.3 and have a problem with adding new customer. When i have add a new customer and type the domain in my browser, I have to authorisize, but I haven't set up a protect folder know. What's wrong with my plesk? I think this is a permission problem with IIS. 

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Plesk 11.x / Windows :: Adding Domain Alias

Jun 10, 2013

I use Plesk 11.0.9 Update #53 on Windows 2008 SP2. Nameservers and mail server are external servers and fully working.I have a 'fake' web site (roundcube. local) in which I've successfully installed roundcube and I would use it as webmail.I've added a domain alias 'webmail2.domain.com' and it works like a charm.Now I've moved the main domain "domain.com" on the plesk server and I would like to add a 'webmail.domain.com' domain alias to the 'roundcube.local' website.If I try to do it, I receive this error:

"Error: Wrong prefix for domain alias"..Even if I try to add webmail.anotherdomain.com (not installed on the Plesk server) I get the same error.The error shows up either the host is configured to the Plesk machine or not.If I set the binding directly in IIS it works but I'd like to use the plesk to do this.

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Plesk 12.x / Windows :: Error When Adding IP On Panel

Oct 10, 2014

We are getting an error every time that i try to add a new IP on Plesk panel. I go to "Tool and settings" than "IP address", "Add ip address" on fields i already try to ip:

xx.xx.xx.xx/32
and
xx.xx.xx.xx/submask

every time that i click on OK, the button become loading an never finish....

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Plesk 11.x / Windows :: Adding Language Packs

Sep 4, 2012

We just installed a new Windows 2008 r2 server with Plesk v 11.0.9. We need to install the French Language pack, but can not find how to do it. nothing in the knowledge base on this. I tried the look in the add/removing components, but it is not there.

Is there a command line program to install language packs?

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How Can I Transfer A Windows Plesk Account To Linux Server

Jan 16, 2009

I want to transfer an account from a windows server to my linux server.
How can I do that?

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Plesk 12.x / Windows :: Adding Subdomains - This Page Can't Be Displayed

Jan 17, 2015

Adding simple subdomain in plesk panel hosted on windows 2012, but browsing the subdomain returning:

This page can’t be displayed....

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Plesk 12.x / Windows :: Template Doesn't Work

Jul 15, 2015

I installed wordpress on a website space of my customer using the plesk install-wordpress function.

I bought a wordpress template to templatemonster.com .

I followed instructions to install it [URL] .....

After the cherryframework upload, when I click on "activate", the server returns a 500 error.

I contacted the templatemonster.com technical support, and they say that it is a plesk issue ( [URL]

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Plesk 11.x / Windows :: Error - Migrating Websites Or Adding New Webspace

Dec 3, 2013

I'm migrating all of my websites form one server to a new one. And everything is working as planned with the plesk migration manager. But with my last website i'm having some problems and getting this error:

Short Error: Adding webspace manually

Code:
Error: System user update is failed: Unable to create system user: Unable to execute usermng: column login is not unique (Error code 1)
Full Error Log - Migration

Code:
Warning: server "server"
Unable to dump server settings. Server element will be empty[Object reference not set to an instance of an object.]
Warning: domain "teamswear.be"

[Code] ....

I've also tried to add the webspace manually but getting the same error.

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Plesk 11.x / Windows :: Adding Newly Registered Domain - Edit DNS?

Apr 25, 2014

I recently purchased a dedicated server with Godaddy, I also registered a domain with same Godaddy.

Now when I tried to add a new domain in plesk, I got a warning message that "the domain is pointed to 192.198.XX.XX" which is different from my dedicated server IP. The message also says I should edit the DNS.

Now my question is What do I need to edit from the default dns plesk has assigned to my domain? Do I need to use the domain's default IP. I want to be able to host multiple website on my server...

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

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Plesk 11.x / Windows :: PHP Open Basedir Restriction - Adding Paths Not Working

Aug 16, 2013

I'm trying to use server side includes in a PHP website but am getting the error open_basedir restriction in effect.

I've tried going in to the PHP Settings for the website and have selected the predefined option

{DOCROOT}{/}{:}{TMP}{/}

Which as I understand it should allow access to all files within my httpdocs folder but I still get the error:

PHP Warning: include(): open_basedir restriction in effect. File(/sparklyphp/cms/inc/checkAdminLogin.php) is not within the allowed path(s): (F:PLESKWWWviwebsitedesign.comhttpdocs;C:WindowsTemp) in F:PLESKWWWwebsitedesign.comhttpdocssparklyphpcmsindex.php on line 1

The thing is I know 100% that the file it's having a problem with is in a subfolder of the

F:PLESKWWWwebsitedesign.comhttpdocs folder (the full F:PLESKWWWwebsitedesign.comhttpdocssparklyphpcmsinccheckAdminLogin.php).

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