Plesk 11.x / Linux :: IMAP Connection - Account Doesn't Work

May 2, 2012

One of my customer has a imap account installed on a Ipad, Iphone, Mac... Server : Plesk 10.4.4 (Centos).

Alternately, the account connection doesn't work ("impossible to connect to imap.xxx.com...").

I've modify imap file with this :

MAXDAEMONS=80
MAXPERIP=40

And after "service courier-imap restart".

But there is always the problem...

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Plesk 12.x / Linux :: After Full Reinstall Imap Doesn't Work Anymore

Mar 20, 2015

I'm using Ubuntu 14.04.2 LTS and Plesk 12.0.18 - update 38. Since i have reinstalled 3 servers, i don't have imap connection possible in some case.

- When i connect from a Thunderbird, it works only if it's not secure : any attempt with ssl is refused.

- When i try to use a smartphone with the same working config done in Thunderbird, i canno't log whatever i do to find something working on the smartphone (note : it's works with pop)

- Horde refuse all users. If i switch to Roundcube, all works...

There is something wrong : i search the web, the forum, for 14 days now, without success. I tried many thing from the KB...no success either.

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Plesk 11.x / Linux :: IMAP Incoming Email - Connection Error

Oct 15, 2014

I have a client with a dedicated server running. Spec below.

The problem I am having is with incoming email. When I set up a new email account it can take about 10 attempts to log on to the incoming mail server. Once it has connected it will be ok for a short while then I will get a connection error and no emails will come through.

This is happening across all platforms, PC / MAC / iPhone and iPad.

I am a web designer with limited knowledge of the setting up of the server and was looking to set up email server within plesk.

General
CPUGenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
VersionParallels Plesk Panel v11.0.9_build110120608.16 os_Ubuntu 12.04
OSUbuntu 12.04.4 LTS
Key numberPLSK.02873817.0002
System Uptime: 60 day(s) 10:03

Hostname
IP address
OSUbuntu 12.04.4 LTS
Panel version11.0.9 Update #62

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: PHP As FastCGI Doesn't Work With Suexec

Jul 2, 2014

We have updated our Plesk 10.4.4 to 12.0.18. We want to use PHP with FastCGI (Apache) and get always the following suexec - error:

command cgi_wrapper not in docroot (10004)

We use CentOS 6.4

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Plesk 11.x / Linux :: Suspending Accounts Doesn't Work?

Aug 5, 2014

I have setup my dedi server with Plesk, and I have added my own domain to the plesk system, now when I try to suspend the account, it still displays the uploaded html documents in the browser, everything else like the FTP and panel logins get suspended, but plesk doesn't display the default page, it just continues to serve the pages?

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Plesk 12.x / Linux :: Sendmail (linked Function) Doesn't Work

Jul 2, 2014

since my Update up to plesk 12

at the moment none of my websites can send E-Mails via sendmail :-(

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 12.x / Linux :: SSH Access (user Based) Doesn't Work?

Jun 16, 2015

For the first Time now i was trying to grant a User SSH Access via Plesk Panel (chrooted/non chrooted), but it doesnt work out really .. Abonnement > Edit Permissions > Allow Access chrooted (or non chrooted doesnt matter) doesnt change anything when im trying to Login with the created System User by Plesk. Login doesnt work!

Regular SSH Login as root works as always without any problems, but even via "su user" it doesnt works.

Till now I didn't had any Problems with my VPS Setup based on Centos 6.6 and Plesk 12.0.18 #50.

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Plesk 11.x / Linux :: Roundcube Webmail Doesn't Work After Upgraded From 11.5.3 To 12

Apr 11, 2015

I updated two days ago the Plesk panel from the Panel itself and it was succesfully but at webmail URL which it appeared one error about default.inc something but after I did refresh some times it disappeared now it doesn't show anything. I tried removing and reinstalling roundcube but still doesn't work..

Here are my logs from /var/log/plesk-roundcube/errors
[09-Apr-2015 14:50:36 UTC] PHP Warning: finfo_file(/usr/share/psa-roundcube/installer/images/roundcube_logo.png): failed to open stream: No such file or directory in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_mime.php on line$n line 754

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Plesk 12.x / Linux :: Emails Synchronization Doesn't Work After Update

Feb 23, 2015

All of my email clients stops working after tonight Plesk update. Some known issues?!

After server restart It's work only for 30 secs and again stops working.

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Plesk 12.x / Linux :: Default Page After Migrate - Web Service Doesn't Work Well?

Jan 13, 2015

i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/

The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Plesk 12.x / Linux :: Outgoing Mail Control On Domains Simply Doesn't Work

Mar 22, 2015

Plesk 12.0.18 on CentOS 6.5 using Postfix...i have configured outgoing mail control to have a limit on a domain. I have removed all entries from the server wide white list.This setting - Allow scripts and users to use Sendmail is unchecked.However I can send any number of messages using PHP's mail() command from a PHP script on the domain.I see this in the maillog:Error during 'limit-out' handler...But the email is sent and no limit is applied.

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Plesk 12.x / Linux :: Secure Connection To Mailserver Won't Work

Feb 17, 2015

I'm using plesk with CentOS 6.6 and the postfix/courier mail services...I tried to connect an existing mail account with a mail program like thunderbird. But I'm not able to connect to it, except when I'm using "no connection security"...So I tried, if manually contacting the POP3s Port is working:

Code:
openssl s_client -ssl3 -host mail.domain.de -port 995
with the following result:

Code:
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent

[code]....

the same results come for trying to connect to port 465 (ssmtp) and 993 (imaps)port 443 (https) seems to work fine..i already checked if the corresponding certificates exist (e.g. /usr/share/imapd.pem) and filled with the standard certificate informtaion given by plesk checking openssl on the server gives the following result:

Code:
# openssl version
OpenSSL 1.0.1e-fips 11 Feb 2013

is there anything I have missed to configure?

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Plesk 12.x / Windows :: Template Doesn't Work

Jul 15, 2015

I installed wordpress on a website space of my customer using the plesk install-wordpress function.

I bought a wordpress template to templatemonster.com .

I followed instructions to install it [URL] .....

After the cherryframework upload, when I click on "activate", the server returns a 500 error.

I contacted the templatemonster.com technical support, and they say that it is a plesk issue ( [URL]

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

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Wrote A Shell Script From My Windows Desktop.. Script Doesn't Work On Linux Server

May 16, 2007

I have write up a simple shell script from my windows desktop.
After i upload the file via ftp and run it as root, it doesn't run properly.

any file i copy over will end up in "
" ..nothing else.

why is this happening?
Should i write all my code on the server instead?

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Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

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Best Platform For IMAP Mail (Cpanel, Plesk Linux Or Plesk Windows)

Nov 17, 2008

Best platform for IMAP mail (Cpanel, Plesk Linux or Plesk Windows)

I need to setup 5 email accounts on my domain, each will use IMAP and store messages on server, so total space taken by each account will be 2-5 GB.

I have decided to go with eurovps.com as I'm close to them and ping is fast.

What is the best solution for IMAP and large email accounts: Linux Cpanel, Linux Plesk or Windows Plesk?

Each account will be accessed by 2 people differently by Thunderbird and occasionally by webmail, so nice webmail is a plus.

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Plesk 11.x / Linux :: Email Imap Open By Themselves?

Jul 30, 2014

SO CentOS 6.5 (Final)
Versione del Pannello 11.5.30 Aggiorna #47

emails handled with imap after a few minutes are automatically marked as read!

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Mar 6, 2015

I purchased an ssl certificate and installed it in plesk via server->ssl certificates. I then followed the following guide to set up imap and pop to use my cert (instead of using the default i used my cert into) URL... Now I'm getting an issue with sending emails, something about SSLHandshakeException, and some clients can't even log in. MTs support mentioned this might have something to do with POODLE.

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Oct 2, 2014

We are using Plesk 11.5 servers with CentOS 6 and Courier-IMAP 4.12. Customers are experiencing several problems when using their IMAP mailbox in Outlook 2013:

Sending mail over SSL (port 465) will fail if SSL certificate does not match the mail.domain.tld setting. Resolution is provided by [URL] ....

IMAP folders (including INBOX) are not listed. Resolution is provided by [URL] ....

Sent items are not stored (nor online, nor offline). TechNet says that SENT and DELETED folders are no longer configurable by design. The only way to get sent items in a folder is by setting up a custom rule and using Visual Basic (!) to mark the messages as read.

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Nov 27, 2014

I need php imap extension for my server. How can I enable it?

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Aug 30, 2014

I've setup a domain for mail only (no hosting), with the DNS records hosted on AWS Route 53. Telnet fails for this domain.

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Plesk 12.x / Linux :: Possible To Disable IMAP For Particular Service Plan

May 19, 2015

I'm just wondering whether it is possible to only offer POP and disable IMAP for a particular service plan?

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Plesk 12.x / Linux :: Postfix - IMAP Folders Under Inbox

May 3, 2015

My server is Plesk 12 with Postfix and Courier IMAP i am also using Thunderbird as mail client...

My question is when i create a folder from my mail client or webmail they just appear as sub folders of my inbox which is not what i want, i want root level folders not to be under inbox... When i searched for this i found [URL] ....

Is this still the case? Is there anything i can do to have root level folders?

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Plesk 11.x / Linux :: Unable To Create IMAP Folder

Mar 5, 2013

I saw that Plesk 11 doesn't create IMAP folder like sent items, deleted items or draft, junk etc. Is possible to fix this problem?

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