Plesk 11.x / Windows :: Setting Default Site On Dedicated IP - Unable To Reconfigure Web Server

Sep 2, 2014

Code:

Error: Unable to reconfigure web server. websrvmng failed: Site MailEnable WebMail does not exist at IIS7WebSites::get() In IIS7NativeProvider module Exception type: System.Exception at IIS7WebSites.get(IIS7WebSites* , auto_ptr* , Int64 id, basic_string,std::allocator >* idnName)
Windows Server 2012
Plesk 11.0.9 Update #62
Note: Recently migrated from Plesk 9.2

Trying to set Default Site for a Dedicated IP Address.

I go to Subscription, then to domain > Change Hosting Settings, select dedicated IP address and OK, works fine. Site goes to Default Plesk Page.

Go to Tools & Settings, IP Addresses > Select the dedicated IP address I set above. Change Default Site to site above. Click Ok.

I get the error message above and nothing changes.

I looked on my IIS Server and MailEnable's Webmail is installed under the Default Website.

I have another Dedicated IP on this server and it has a default site on it working properly, but it was set up on the old site and it was configured as part of the Migration using Migration Manager.

I tried deleting the IP address and adding it back in. That didn't change anything. I also tried running: "%plesk_bin%websrvmng.exe" –reconfigure-webmail since that came up under someone else's issue when searching the web and that .exe is what's throwing the error.

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Starting point: a working site using a shared IPv4, dedicated IPv6, and SSL. HTTP and HTTPS work, the latter only using SNI of course.

The good news: If I simply allocate an IP resource of 1 to a subscription it is pulled from the pool, assigned to the service node, assigned to the web site, DNS is updated, and the site is automatically changed to using a Dedicated IPv4 and Dedicated IPv6.

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Other info: I can't ping the new IP, even though it shows in "ip a l" and /etc/sysconfig/network-scripts/ifcfg-eth0:0. [edited]

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However, a second set of VirtualHost entries is created in server.conf for this IP for ports 80 and 443, with NameVirtualHost enabled on the new IP. The port 443 entry uses the default certificate. Apache's setup this default VirtualHost entry will override the web site configuration because Apache is listening on port 443 with the wrong cert.

If I go to "Change webspace settings" and toggle to Shared IPv4, Dedicated IPv6 the site works again via HTTPS, and Dedicated IPv4 and Dedicated IPv6 breaks it again. Setting the SSL cert to None and back again does not work.

Setting the SSL cert to None, changing to a dedicated IP, and enabling SSL results in the server being inexplicably inaccessible...browsers no longer connect to either the default site or the correct site, and I don't see any entries in the vhosts's logs.

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