Plesk 11.x / Windows :: SMTP Settings For Live Mail

Aug 10, 2013

I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.

Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Plesk 11.x / Windows :: Thunderbird 24.0 Outgoing Mail Settings

Oct 9, 2013

Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.

For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.

For outgoing mail server I've tried a lot of options:

mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.

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Plesk 11.x / Windows :: SMTP Mail Send Limit?

Jul 31, 2012

I am using SMTP for mail service. Is there any limit for maximum that mail can be sent for a month or day? If limit is der then how much i can send?

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Plesk Mail Settings

Dec 12, 2006

For some reason some clients including my own test account have not been able to receive emails correctly. Basically if I send email to an external add such as Yahoo, Gmail, AOL etc, they receive them fine. However all incoming mail is blank for all clients? I mean blank as it there is no time or date stamp, no sender details unless you look in the header and the title just displays unknown?

Has anyone an idea why or how this could have happened?

I've even tried these with all spam filters off etc. I think the mail prog is qmail.

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Plesk 11.x / Windows :: PHP Settings Not Taking Effect

Jul 31, 2014

Problem:

- I make changes to the PHP settings but they don't seem to take effect. I even had tried making the changes in the php.ini file, but some of the changes here don't take effect either. I have found similiar posts, but resolutions that work. I have restarted the IIS service after the changes, but this did not change the results I see in phpinfo();.

Examples of Changes Not Taking Effect:

- I changed "error_log" in PHP Settings. phpinfo showed no value for error_log. I changed error_log in php.ini and the change took effect for both local and global.
- memory_limit is set to 128M in php.ini. It shows as 32M for local and 128M for global with phpinfo(). No matter what I change this to (some value, "-1", default) in 'PHP Settings', the value does not change for local.
- The same problem with 'memory_limit' also occurs for post_max_size.
- PHP 5.2 and 5.4 are installed. If I change the version under the 'General' tab, it stays as 5.2.17 in phpinfo().
- I have changed the error_log setting in php.ini and 'PHP Settings', but still nothing is logged in the error_log file with safe_mode on or off (set to local directory). There is a note out there saying that with PHP 5.2, safe_mode on will not write to file.
- I have performed IIS Restarts, but this did not make any settings take effect.
- I also have tried changing PHP settings under the 'general' and "PHP Settings' tab, both under the website area and the advanced options->Website Scripting and Security. So the 'website' settings would be specific for the website and under 'Website Scripting and Security' would be for the webspace. Changing in either location does not make a difference.

Other Note
- I discovered this, because a client was getting a 501 when performing a post, which also sent an email. If he attached a file larger than 7MB to his form, the code would fail with a 501 error. After investigating, the "To" field was blank if a person attached a file larger than 7MB. Defnitely seems to be a memory issue. But since no log file, nor will my settings take effect, I have not been able to resolve this.

PLESK Version
- 11.0.9 Update #62 on Windows 2008 and IIS is the web server.

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Plesk 11.x / Windows :: Firewall Settings Required

Jun 24, 2013

It looks like a change was made to the firewall settings (I think this was done by .net microsoft patch).I have manually added mysql-nt to the firewall ruleset, and this has allowed MySql to talk to the application. (Wordpress websites are now working)I still get the same error when i try to log in to the control panel.

ERROR: PleskMainDBException
MySQL server has gone away

0: common_func.php3:637
reconnect()
1: common_func.php3:600
db_connect()
2: auth.php3:134

Is there a list of firewall rules that need to be in place to allow Plesk to work?

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Plesk 11.x / Windows :: Error When Reconfiguring Website Settings

May 3, 2013

I wanted to select I want PHP 5.4 instead of 5.3 and to disable AWStats for the domain. This is what I got :-(

Error: Unable to reconfigure Web server: websrvmng failed: Filename: Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'Perl-CGI-pl' In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostElementCollection.AddElement(IAppHostElement pElement, Int32 cPosition) at Microsoft.Web.Administration.ConfigurationElementCollectionBase`1.Add(T element) at HandlerCollection.AddRange(List`1 ) at IIS7Handlers.enable(IIS7Handlers* , set<enum IHandlers::HandlerType,std::less<enum IHandlers::HandlerType>,std::allocator<enum IHandlers::HandlerType> >* types, Boolean disableOther)

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Plesk 11.x / Windows :: Regional Settings And MSSQL Collation

Apr 28, 2014

We received the following request from customer in order for his website to function properly:

Go to the control panel of your Windows Server change Regional Settings so that the default language iS Greek.

Also, change the collation of Microsoft SQL Server to Greek-Accent Insensitive-Case Insensitive.

Will these create any problems to the rest of the websites that are hosted on the server? And if no, how to change the collation of the Microsoft SQL Server?

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Plesk 11.x / Windows :: Personal FTP Repository Settings - Cannot Parse Hostname

Feb 2, 2014

Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com

Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.

Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]

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Plesk 11.x / Windows :: Costumer Website Authentication - Default Settings?

Oct 9, 2013

We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.

I've checked the IUSR, IWPD permissions and they are correct. and check the authentication modules and level in IIS and they seems to be correct.

Is there away to set a customers permissions to the default settings?

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Plesk 12.x / Windows :: PHP Settings Not Applied For Selected Website Page?

Apr 6, 2015

i have a problem with my plesk 12 Installation on a Windows Server 2012 R2 Standard machine.

When I select a Website and want to change the php settings for that page it wont apply the new settings.

I placed a phpinfo() file in the Folder of that Website to test that. The weird thing is when i change the memory_limt value it is visible on the phpinfo() but when i change post_max_size or upload_max_filesize nothing changes.

[URL] .....

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Plesk 12.x / Linux :: API Create Subscription Mail Settings

Nov 13, 2014

When creating a new subscription via the API (Plesk 12) is there a way to specify the Mail settings? More importantly is there a way to turn off Mail when setting up a new subscription? Each time I create a subscription via the API Plesk spits out the following error:

Code:
New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainWebmail.php, error = Template_Exception: Empty content was provided for config file /etc/httpd/conf/plesk.conf.d/webmails/horde/demon3zxc.e-worksmedia.com_webmail.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0.

Here's an example of the request I'm sending:

Code:

<packet version="1.6.3.0">
<webspace>
<add>
<gen_setup>
<name>{{domain}}</name>
<ip_address>{{ip_address}}</ip_address>

[Code] .....

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Jun 17, 2008

Am using Windows 2003 server with IIS6.0 and SMTP.I tried to send mail using ASP.net C# code through SMTP service.But my mails are getting queued in C:InetpubmailrootQueue.

What could be the problem??I've done many trouble shooting steps but no luck.I changed the Relay settings.Since I am in a LAN connection, i've tested the relay setting using both the 'localhost'and 'MyDomainIP'but everything in vain.

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Oct 10, 2014

When I try to reset the Personal FTP Repository setting in Backup Manager, I get "Transport error: unable to list directory: Curl error: Failure when receiving data from the peer"

I've read a solution to this issue for Plesk for Linux, but not for Windows. I have my FTP server setup for FTPS (require explicit FTP over TLS) and when I put the correct information in each box, I get this error. In the meantime, the current settings (for standard FTP) are incorrect.

Obviously the most important this is to correct the Transport and Curl errors, but if I'm unable to do so, how do you clear the current setting? There doesn't seem to be a way to do it...

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Plesk 12.x / Windows :: Backup And Restore - After Server Migration Some Settings Not Copied Across

Dec 22, 2014

After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.

skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts

Is there a way to get these things to backup and restore that I am doing wrong?

Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!

Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.

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May 7, 2014

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Feb 17, 2015

Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.

I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error

Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

System: OpenSuse 13.1 (x64)
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Apr 3, 2015

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Jul 3, 2014

OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47

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When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.

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Oct 10, 2014

I just finished to migrate my Plesk 10.5 to 12 and everything is great now.

I just have a little problem with SMTP authorization.

This option, if i'm not doing something wrong, is located on Mail Settings and especially in the section "Relay options". I ticked "authorization is required" and "SMTP".

But when I try to check it on my email client, I can send emails with or without the the SMTP authorization option on the email client.

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May 18, 2015

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May 26, 2014

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:

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However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.

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Sep 19, 2014

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We have also try to increase the socket assigned to 200 and after some minutes they used all again and the CPU change increase up to 25% of the total capacity.

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Nov 19, 2014

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2/ I would like to change the way that the mail logs get log rotated. I am struggling to work out exactly what happens at the moment but I would like to rotate the log out every day regardless of size. I think currently that the maillog.processed is rotated daily if it is over a specific size.

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Plesk 11.x / Windows :: Configure Report Emails To Use SMTP Authentication?

May 12, 2014

Plesk Panel, 11.0.9, #61, Windows 2008 R2 SP1, x64

PROBLEM:
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If SmarterMail is configured with SMTP Authentication Bypass for 127.0.0.1, we get the scheduled report emails as we should. Without the SMTP Authentication Bypass enabled, none of the clients or administrators get any reports or notifications at all.

QUESTION: How can I configure PLESK Panel 11 itself to use that SMTP Authentication to send those reports out?
--is there a configuration file or registry value I can add or modify?

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Jun 29, 2015

As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.

Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value

Plesk refuses to allow the change and kicks me back to the first tab with the following error:

The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...

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