Plesk 12.x / Linux :: Web Applications Work Fine But Cannot Send Or Receive Emails
Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143 For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works. - And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
My VPS is working perfectly for over one year. However the mail server of my VPS is always not working about 3 - 4 times a week since three weeks ago. I can login the webmail accounts, just cannot receive emails and send emails.
A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...
So: - I've deleted the domain in Plesk and re-created it (just in case...). - I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf) - When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced) - When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog
We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent. Possible reason: your host may have disabled the mail() function." php.ini is default: safe_mode = Off disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini" So be carefull to place necesssary files back. For now everything works. Click to expand... Click for original message
I recently installed a plesk on a vps in OVH hosting, and after that i installed a new domain on it. I'm getting errors sending emails and some email providers return them or consider them as spam.
I have a Cloud VPS with 1and1 and Plesk is installed on it. I happen to have a VPS view that doesn't include DNS functionality for the domains.
So, i have added domain to the system, create an email address... because i dont see on how i can manage DNS settings I have set up cloudflare and pointed domain to the cloudflare and cloudflare is pointing to server.
so I have email: me@domain.com
on cloudflare i have: A domain @ IP A www @ IP CNAME mail @ domain MX 10 mail.domain
In plesk i have set up an alias, mail.domain for domain, that has access to email.
I go to the network-tools.com to look up me@domain.com: [Resolving mail.domain...] [Contacting mail.domain [IP]...] [Timed out]
I am running Debian 7.5 and after a recent re-install of plesk and the os I am unable to download any applications. As soon as I run install wordpress or any other application the download bar just sits at zero.
i am relatively new to Plesk, i ordered a vserver with Plesk a couple of months ago and spend a lot of time setting everything up and developing several new websites. I am used to developping new websites on a hidden adress (sth like domain.com/dev/ instead of the top level) and then switch the document root to point to the hidden directory when all is done. This practice has served me and my clients well for the last 10 years.
Using the Plesk features like built-in applications seemed like a good idea at the time but wanting to switch the new websites live i have now found out that Plesk won't let me do this since..It is impossible to change document root because there are web applications installed on this website.
I had read somewhere on the interweb that the v12 would let me do this so i just spent the better part of today updating to v12 .. but alas no luck, the limitation is still there. Is there a way to remove this limitation ?
Ubuntu 7.04 server amd64 (Host OS) VMWare Server Postfix 2.3.8-2
1) On testing sendmail to Internet encounting following problem;
$ telnet localhost 25 Code: Trying 127.0.0.1... Connected to localhost.localdomain. Escape character is '^]'. ehlo xyg.com It hung here after hitting [Enter]
2) All mails sent on yahoo.com/gmail.com to this server returned saying users NOT found. However the respective users including Maildir have been created. Mails sent to them on Intranet w/o problem.
I am unable to send or receive email from the server in Mail Queue Manager it shows this when clicking deliver now
Code: Delivery attempt for Message ID 1ITmWS-0001u4-QJ Message 1ITmWS-0001u4-QJ is no longer frozen delivering 1ITmWS-0001u4-QJ LOG: MAIN lowest numbered MX record points to local host: domain.com LOG: MAIN == myemail@domain.com R=lookuphost defer (-1): lowest numbered MX record points to local host LOG: MAIN Frozen
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
The memory usage on my server is fine, I watched the CPUs for a long time and watched the server load also, the CPUs were easily riding along not often going over 20% (I have 2) yet the thing is, the server load is very strangely going mad... It's rarely under 6.0 (2 cpus) and sometimes goes into 20s, yet the server doesn't slow, nothing stops working but it simply goes red and shows it's bad news.
I've been told that the only other thing that might be causing this is the hard drives... I have 2x160GB 7200rpm hard drives - not sure if they are SATA etc..
If anyone has any ideas as to why the server load is so high - but everything else is fine -
The following setup has been working fine for several months, I came to check the site today and I'm unable to connect. Email and site are split (email is with googlemail).
We have been running our web/ftp/application/mail server for about 4 years, and running flawlessly. This week one of the computers in the network was infected with a virus that was sending spam like crazy. We got blacklisted, as per this site mxtoolbox.com. Our domain is affordablerto.net. Since then we have isolated the problem, klilled the virus and are no longer blacklisted. But we are not able to send or receive any emails now. I wrote mxtoolbox and there reply was basicly "We can get you up and running if you pay us". I called our ISP and they stated that the ports(25) are open. When I do an smtp diagnostic from mxtoolbox I get the response that Argument 'Length' must be greater or equal to zero.
When I go to dnsreport and input our mail server (mail.affordablerto.net) I get ERROR:
The parent servers say that the domain mail.affordablerto.net does not have any NS records (although they may have some other information on that zone).
When I put in our mail server under mail test I get this Getting MX record for mail.affordablerto.net (from local DNS server, may be cached)... There is no MX record for mail.affordablerto.net! That's bad. Checking for an A record... Got it!
When I put in our domain I get this...well I can not put a link in yet - the software here says I need to take 5 posts before I can link anything. Go ahead and try it yourself.
I am not sure what most of this information means. I am in contact with our DNS provider and they keep on trying to sell me some solution. So does mxtoolbox.