Plesk 12.x / Linux :: Can't Receive And Send Emails
Oct 16, 2014
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143
For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works.
- And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
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Oct 31, 2014
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
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Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde
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Oct 16, 2014
i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :
my configuration is plesk 12.0.18
Postfix
dovecot
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
[Code].....
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May 3, 2009
we are not able to send or resive emails from other servers
we just can see mails from ower server not other servers
what can we do? to corect this
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Jul 17, 2008
My VPS is working perfectly for over one year. However the mail server of my VPS is always not working about 3 - 4 times a week since three weeks ago. I can login the webmail accounts, just cannot receive emails and send emails.
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Jun 8, 2015
OS: Plesk 12 / Ubuntu 14
A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...
So:
- I've deleted the domain in Plesk and re-created it (just in case...).
- I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf)
- When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced)
- When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog
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Jun 15, 2014
We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.
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Jun 26, 2015
I have Plesk 12 with Centos 7.1. When I have to send emails with my IP gives error:
Subject 'Tews'
Server: 'smtp.xxxxxxxxx.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure (SSL): No
Socket Error: 10060
However any other IP I can send emails. How do I fix this?
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Apr 30, 2015
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
Click for original message
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May 16, 2015
I recently installed a plesk on a vps in OVH hosting, and after that i installed a new domain on it. I'm getting errors sending emails and some email providers return them or consider them as spam.
I attach the errors on mxtoolbox.com
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Jul 15, 2015
It seems I am not getting any emails from plesk, like scheduled event notifications, ect.
What function of plesk can I run to force it to send an email so I can troubleshoot why I am not getting emails from plesk?
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Apr 14, 2008
How do I find the default value of the send and receive buffer under centos?
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Oct 31, 2007
Ubuntu 7.04 server amd64 (Host OS)
VMWare Server
Postfix 2.3.8-2
1)
On testing sendmail to Internet encounting following problem;
$ telnet localhost 25
Code:
Trying 127.0.0.1...
Connected to localhost.localdomain.
Escape character is '^]'.
ehlo xyg.com
It hung here after hitting [Enter]
$ netstat -l | grep tcp
Code:
tcp 0 0 *:vmware-authd *:* LISTEN
tcp 0 0 localhost.localdo:mysql *:* LISTEN
tcp 0 0 *:8333 *:* LISTEN
tcp 0 0 *:www *:* LISTEN
tcp 0 0 192.168.213.1:domain *:* LISTEN
tcp 0 0 172.16.77.1:domain *:* LISTEN
tcp 0 0 *:ftp *:* LISTEN
tcp 0 0 192.168.0.10:domain *:* LISTEN
tcp 0 0 localhost.locald:domain *:* LISTEN
tcp 0 0 192.168.0.10:ssh *:* LISTEN
tcp 0 0 localhost.localdoma:ipp *:* LISTEN
tcp 0 0 *:smtp *:* LISTEN
tcp 0 0 localhost.localdoma:953 *:* LISTEN
tcp 0 0 *:https *:* LISTEN
tcp 0 0 *:8222 *:* LISTEN
tcp6 0 0 *:imaps *:* LISTEN
tcp6 0 0 *:pop3s *:* LISTEN
tcp6 0 0 *:pop3 *:* LISTEN
tcp6 0 0 *:imap2 *:* LISTEN
tcp6 0 0 *:domain *:* LISTEN
tcp6 0 0 *:smtp *:* LISTEN
tcp6 0 0 ip6-localhost:953 *:* LISTEN
Sending mails on Intranet/locally on the same PC without problem.
2)
All mails sent on yahoo.com/gmail.com to this server returned saying users NOT found. However the respective users including Maildir have been created. Mails sent to them on Intranet w/o problem.
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Sep 8, 2007
I am unable to send or receive email from the server in Mail Queue Manager it shows this when clicking deliver now
Code:
Delivery attempt for Message ID 1ITmWS-0001u4-QJ
Message 1ITmWS-0001u4-QJ is no longer frozen
delivering 1ITmWS-0001u4-QJ
LOG: MAIN
lowest numbered MX record points to local host: domain.com
LOG: MAIN
== myemail@domain.com R=lookuphost defer (-1): lowest numbered MX record points to local host
LOG: MAIN
Frozen
Return to Mail Queue
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Jun 12, 2014
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
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May 5, 2008
The following setup has been working fine for several months, I came to check the site today and I'm unable to connect. Email and site are split (email is with googlemail).
@NS ns1.domainregistrar.com
@NS ns2.domainregistrar.com
@MX10 ASPMX.L.GOOGLE.COM 604800
@MX20 ALT1.ASPMX.L.GOOGLE.COM604800
@MX20 ALT2.ASPMX.L.GOOGLE.COM604800
@MX30 ASPMX2.GOOGLEMAIL.COM604800
@MX30 ASPMX3.GOOGLEMAIL.COM604800
@MX40 ASPMX4.GOOGLEMAIL.COM604800
@MX40 ASPMX5.GOOGLEMAIL.COM604800
webmailCNAME ghs.google.com3600
@A **serverip**3600
ftpA **serverip**3600
wwwA **serverip**3600
*A **serverip**3600
I can send and receive, but no emails arrive, probably because the registrar has a resolve issue?
Site is also down.
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Apr 20, 2007
Here is what happened:
We have been running our web/ftp/application/mail server for about 4 years, and running flawlessly. This week one of the computers in the network was infected with a virus that was sending spam like crazy. We got blacklisted, as per this site mxtoolbox.com. Our domain is affordablerto.net. Since then we have isolated the problem, klilled the virus and are no longer blacklisted. But we are not able to send or receive any emails now. I wrote mxtoolbox and there reply was basicly "We can get you up and running if you pay us". I called our ISP and they stated that the ports(25) are open. When I do an smtp diagnostic from mxtoolbox I get the response that Argument 'Length' must be greater or equal to zero.
When I go to dnsreport and input our mail server (mail.affordablerto.net) I get ERROR:
The parent servers say that the domain mail.affordablerto.net does not have any NS records (although they may have some other information on that zone).
When I put in our mail server under mail test I get this Getting MX record for mail.affordablerto.net (from local DNS server, may be cached)... There is no MX record for mail.affordablerto.net! That's bad. Checking for an A record... Got it!
When I put in our domain I get this...well I can not put a link in yet - the software here says I need to take 5 posts before I can link anything. Go ahead and try it yourself.
I am not sure what most of this information means. I am in contact with our DNS provider and they keep on trying to sell me some solution. So does mxtoolbox.
I don't know what to do.
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Sep 4, 2007
All status of pop and exim server are OK, no problem. but couldn't receive and send email, no error message.
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Aug 12, 2014
I have Plesk 12 on Ubuntu. In an earlier version of Plesk I have some domains and all was fine. Now on a new server I have a problem: I cannot access to the domains via ftp. I have have user and I can connect to the server with a ftp client. But after (successful) login I did not receive any data and can not do anything.
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Jun 9, 2008
I create an email address at my site:webmaster@mydomain.com.But it can't receive emails.What's the problem?
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
PERM_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 530 530 Relaying not allowed (state 14).
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Oct 22, 2014
When I turn on nginx for the server I am able to browse non SSL protected sites correctly. I receive a 502 Bad Gateway error on any sites that have an SSL certificate. Is there a fix for this? I have been unable to find one.
I am running Plesk 12 on an Ubuntu server.
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Apr 7, 2008
Like so many others I am having the problem in which Hotmail and Yahoo are rejecting emails being sent from my server. I recently changed servers and this is most likely the reason.
While Hotmail hasn't been fixed, they have responded swiftly, usually within 6 hours.
I need to contact Yahoo about it but I can't find any information or forms to fill out. Could you please direct me to the correct URL - their site is a complete maze.
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