Plesk 12.x / Linux :: Cannot Send Receive Emails After Migrate
Oct 31, 2014
I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.
On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.
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Oct 16, 2014
I just moved from DirectAdmin to Parallels Plesk and already love the interface. Much better than DA in my opinion.
Let's get to the problem:
When I make a new email account I can login to this account on webmail.domain.com (roundcube) and receive and send emails. Now when I want to use this account on Apple Mail i'm not sure which ports I need to use.
For the incoming mail server I use: 143
For the outgoing mail server I use: 587
Now when I look at my mailbox it gives me a warning sign. The outgoing mail server gives a green dot, but the incoming mail server gives me a red dot.
- So sending mails works.
- And receiving mails don't work.
I am using IMAP and have enabled the SSL box. I don't know if i need to check this, because i'm not running on an SSL certificate.
Are the ports that i'm using right? And should I enable the SSL checkbox?
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Nov 12, 2014
We have installed the latest version of Plesk on our server. Our web applications work fine. But we can not send or receive emails. Neither the webmail (login failed) nor pop3 / imap and mail forms on web projects.
openSuse 13.1
Plesk 12.0.18 Update # 23
Mail Server: Postfix
Imap / pop3 server: Courier-Imap
Webmail: Horde
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Oct 16, 2014
i have php forms and somes notifications from OSSEC and plesk server, but i can't receive these mail :
my configuration is plesk 12.0.18
Postfix
dovecot
alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
command_directory = /usr/sbin
[Code].....
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May 3, 2009
we are not able to send or resive emails from other servers
we just can see mails from ower server not other servers
what can we do? to corect this
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Jul 17, 2008
My VPS is working perfectly for over one year. However the mail server of my VPS is always not working about 3 - 4 times a week since three weeks ago. I can login the webmail accounts, just cannot receive emails and send emails.
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Jun 8, 2015
OS: Plesk 12 / Ubuntu 14
A domain on my Plesk does not receive incoming emails from a specific external domain. Other domains on the same server are receiving correctly emails from the same external domain. DNS are configurated by the same way (external of Plesk). Can't see a bounce anywhere. External sender does not receive a bounce too...
So:
- I've deleted the domain in Plesk and re-created it (just in case...).
- I've added the external sender in spam whitelist (I've tried in user conf and in server wide conf)
- When I send mail to a different address in the same server, I can see the mail in syslog and maillog (send or bounced)
- When I send from this external f***** domain to my domain, I can't see anything in syslog and maillog
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Jun 15, 2014
We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully, but when we send that email to info@alias.com, it doesn't receive.
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Jun 26, 2015
I have Plesk 12 with Centos 7.1. When I have to send emails with my IP gives error:
Subject 'Tews'
Server: 'smtp.xxxxxxxxx.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure (SSL): No
Socket Error: 10060
However any other IP I can send emails. How do I fix this?
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Apr 30, 2015
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
Click for original message
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May 16, 2015
I recently installed a plesk on a vps in OVH hosting, and after that i installed a new domain on it. I'm getting errors sending emails and some email providers return them or consider them as spam.
I attach the errors on mxtoolbox.com
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Jul 15, 2015
It seems I am not getting any emails from plesk, like scheduled event notifications, ect.
What function of plesk can I run to force it to send an email so I can troubleshoot why I am not getting emails from plesk?
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Sep 12, 2014
At my company we have running some Helm 3/4 servers and we've installed a new server with Plesk 12 for testing.Do you know a good way to migrate these servers (more than 6) to Plesk 12?.Helm is bringing to me a lot of problems and also servers must be renewed.
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Aug 29, 2013
im trying to migrate my plesk 11 linux server (i installed the PPA Moving Tools) but when im running the assimilate command: ppa-assimilate generate-migration-list config.ini...im getting this error:
[root@server ~]# ppa-assimilate generate-migration-list config.ini
[2013-08-30 00:40:54] [INFO] | Initialize migrator
[2013-08-30 00:40:54] [INFO] | Load configuration
[2013-08-30 00:40:54] [INFO] | PPA host: XXX.XXX.XXX.XXX
[2013-08-30 00:40:54] [INFO] | CBM URL: https://XXX.XXX.XXX.XXX:8443/plesk-billing/direct-api.php
[code]....
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Apr 14, 2008
How do I find the default value of the send and receive buffer under centos?
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Oct 31, 2007
Ubuntu 7.04 server amd64 (Host OS)
VMWare Server
Postfix 2.3.8-2
1)
On testing sendmail to Internet encounting following problem;
$ telnet localhost 25
Code:
Trying 127.0.0.1...
Connected to localhost.localdomain.
Escape character is '^]'.
ehlo xyg.com
It hung here after hitting [Enter]
$ netstat -l | grep tcp
Code:
tcp 0 0 *:vmware-authd *:* LISTEN
tcp 0 0 localhost.localdo:mysql *:* LISTEN
tcp 0 0 *:8333 *:* LISTEN
tcp 0 0 *:www *:* LISTEN
tcp 0 0 192.168.213.1:domain *:* LISTEN
tcp 0 0 172.16.77.1:domain *:* LISTEN
tcp 0 0 *:ftp *:* LISTEN
tcp 0 0 192.168.0.10:domain *:* LISTEN
tcp 0 0 localhost.locald:domain *:* LISTEN
tcp 0 0 192.168.0.10:ssh *:* LISTEN
tcp 0 0 localhost.localdoma:ipp *:* LISTEN
tcp 0 0 *:smtp *:* LISTEN
tcp 0 0 localhost.localdoma:953 *:* LISTEN
tcp 0 0 *:https *:* LISTEN
tcp 0 0 *:8222 *:* LISTEN
tcp6 0 0 *:imaps *:* LISTEN
tcp6 0 0 *:pop3s *:* LISTEN
tcp6 0 0 *:pop3 *:* LISTEN
tcp6 0 0 *:imap2 *:* LISTEN
tcp6 0 0 *:domain *:* LISTEN
tcp6 0 0 *:smtp *:* LISTEN
tcp6 0 0 ip6-localhost:953 *:* LISTEN
Sending mails on Intranet/locally on the same PC without problem.
2)
All mails sent on yahoo.com/gmail.com to this server returned saying users NOT found. However the respective users including Maildir have been created. Mails sent to them on Intranet w/o problem.
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Jan 15, 2015
I generate the ssl for my customer going into this direction:
Tools & Settings > SSL Certificates > add new
I put the key there its ok until here.
Then I follow this: After adding an SSL certificate to a domain, you need to enable SSL support and select that certificate in the website hosting settings: Websites & Domains > Hosting Settings of this domain > Security.
But the dropdownlist there are not SSL with the name that i create on panel.
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Jul 9, 2014
I have migrate Hosting from Cpanel to Plesk, but mailbox not create successful.
mbox_quota 262144000 -forwarding false -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to set the mailbox size limit for the domain: The size of this mailbox must not exceed the limit on amount of disk space allocated for mailboxes in this domain.
Default mailbox of Cpanel is 250MB.
How to change default mailbox size to 250MB to change mail from Cpanel to Plesk.
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Oct 13, 2014
I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.
I tested it with one item and all time I get this warning:
Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.
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Apr 16, 2015
We've migrated a web hosting account from a Plesk 10 server to a Plesk 12 one but the customers Horde calendar and events settings haven't transferred over.I've tried exporting and importing the data manually and that seems to work, but why doesn't the migration manager bring this information across?
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Sep 8, 2007
I am unable to send or receive email from the server in Mail Queue Manager it shows this when clicking deliver now
Code:
Delivery attempt for Message ID 1ITmWS-0001u4-QJ
Message 1ITmWS-0001u4-QJ is no longer frozen
delivering 1ITmWS-0001u4-QJ
LOG: MAIN
lowest numbered MX record points to local host: domain.com
LOG: MAIN
== myemail@domain.com R=lookuphost defer (-1): lowest numbered MX record points to local host
LOG: MAIN
Frozen
Return to Mail Queue
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Oct 1, 2014
When I try to migrate from old server to new server, I get this error:
Warning: Deployer has been terminated by exception: Line 471 error: Element 'certificates': This element is not expected. Expected is one of ( sb-config, backup-settings, server-preferences, spamassassin, grey-listing, virusfilter, kav-settings, coldfusion, gapps-services, events ).
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Sep 27, 2014
On the server running Windows migration manager. Firewall is turned off.
On the Linux server Panel Set address and port manager migration. Username and password of an administrator account Windows.
After you click Next, we get this error:
launchpad error (Error code = 2):
== STDERR ====================
Unable to start SSH session: Timeout waiting for banner
==============================
On Windows server - Plesk 11.5
On Linux server - Debian 7 - Plesk 11
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Jun 12, 2014
i have number of plesk server, one of them works with all of the world mail services, many company! sometimes thay don't receive mails from others! and sometimes customers send undelivered mail reasons to us: like this:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain iasco.ir by mail.iasco.ir. [144.76.245.37].
The error that the other server returned was: 550 5.7.1 Command rejectedClick to expand...
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May 5, 2008
The following setup has been working fine for several months, I came to check the site today and I'm unable to connect. Email and site are split (email is with googlemail).
@NS ns1.domainregistrar.com
@NS ns2.domainregistrar.com
@MX10 ASPMX.L.GOOGLE.COM 604800
@MX20 ALT1.ASPMX.L.GOOGLE.COM604800
@MX20 ALT2.ASPMX.L.GOOGLE.COM604800
@MX30 ASPMX2.GOOGLEMAIL.COM604800
@MX30 ASPMX3.GOOGLEMAIL.COM604800
@MX40 ASPMX4.GOOGLEMAIL.COM604800
@MX40 ASPMX5.GOOGLEMAIL.COM604800
webmailCNAME ghs.google.com3600
@A **serverip**3600
ftpA **serverip**3600
wwwA **serverip**3600
*A **serverip**3600
I can send and receive, but no emails arrive, probably because the registrar has a resolve issue?
Site is also down.
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Apr 20, 2007
Here is what happened:
We have been running our web/ftp/application/mail server for about 4 years, and running flawlessly. This week one of the computers in the network was infected with a virus that was sending spam like crazy. We got blacklisted, as per this site mxtoolbox.com. Our domain is affordablerto.net. Since then we have isolated the problem, klilled the virus and are no longer blacklisted. But we are not able to send or receive any emails now. I wrote mxtoolbox and there reply was basicly "We can get you up and running if you pay us". I called our ISP and they stated that the ports(25) are open. When I do an smtp diagnostic from mxtoolbox I get the response that Argument 'Length' must be greater or equal to zero.
When I go to dnsreport and input our mail server (mail.affordablerto.net) I get ERROR:
The parent servers say that the domain mail.affordablerto.net does not have any NS records (although they may have some other information on that zone).
When I put in our mail server under mail test I get this Getting MX record for mail.affordablerto.net (from local DNS server, may be cached)... There is no MX record for mail.affordablerto.net! That's bad. Checking for an A record... Got it!
When I put in our domain I get this...well I can not put a link in yet - the software here says I need to take 5 posts before I can link anything. Go ahead and try it yourself.
I am not sure what most of this information means. I am in contact with our DNS provider and they keep on trying to sell me some solution. So does mxtoolbox.
I don't know what to do.
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Sep 4, 2007
All status of pop and exim server are OK, no problem. but couldn't receive and send email, no error message.
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