Plesk 12.x / Linux :: Error Backup FTP
Jun 22, 2014
I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.
And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8
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Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Jun 4, 2014
I recently started getting errors when attempting to backup our web server.
Code:
Warning: mysql "db_xxx_0"
Failed to pack files webxx-fullbackup_db_xxx_0_1_1406050308 in /mnt/backup/location [ 412107659264 bytes free of 541129271296 bytes total on mount point 0]
Warning: mysql "db_xxx_0"
Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 38.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `wp_postmeta` at row: 1357
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Jun 18, 2014
Sometimes I get this error:
Domain: mydomain.com
Plesk entry point: https://myserver.local:8443/
Following error is occurred during scheduled backup process:
[Errno 17] File exists: '/usr/local/psa/PMM/logs/backup-2014-06-18-23-30-05-556'
but in the backup.log and in the pmmcli.log I don't found any error.
What does it mean?
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Mar 5, 2015
Can't restore.
plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).
in debug mode:
Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...
[Code] .....
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Jun 29, 2014
I'm recieving the following error
"Transport error: unable to list directory: Curl error: Couldn't connect to server".
This happens when I enter ftp settings for the Personal FTP Repository. I'm sure the ftp server is fine. I have it already set on other domains. It connects backs-up just fine.
I've noticed two things when connecting to the FTP server it automatically issues PASV and does nothing else. It also connects using the secondary ip which I guessing it should. Micro Update 5 is installed.
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Mar 31, 2015
I changed the DUMP_TEMP_D directory in psa.conf.
I have set it on /var/backups and given the permission 1777.
I have rebooted the psa service and initialized the backup again but it always returns that error.
Moreover, if I run the command df -h, the tmp directory doesn't appear.
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Jun 3, 2015
When accessing a backup in backup-manager in a user subscription via a reverse proxy (eg. plesk panel is called as localhost:8443) I get following error:
Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
Message Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
File Connector.php
Line 227
Type PleskPMMResponseException
This happens when I try to download the backup and also when clicking on the backup name. These are the apache settings for the reverseproxy domain:
SSLProxyEngine On
AllowEncodedSlashes On
<Location />
ProxyPass https://localhost:8443/
ProxyPassReverse https://localhost:8443/
</Location>
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Aug 19, 2014
I cant restore my back up. Get following warnings:
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder
Warning:
python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'
Warning:
The component fail2ban is not installed. It will be disabled for the following objects: Server settings
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...
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Jun 3, 2015
I am having trouble with backing up a wordpress multisite.. When backup is on i am getting this error:
Not all the data was backed up into /var/lib/psa/dumps/domains/<domain>/databases/<db_name> successfully. mysqldump: Got error: 1016: Can't open file: './<db_name>/<some_table>.frm' (errno: 24) when using LOCK TABLES
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Jul 9, 2015
Whenever I am trying to take backup through Parallels Plesk (Plesk version:12.0.18 Update #53) getting an error "Error: Insufficient disk space for backup. "
Default backup location is '/var/lib/psa/dumps' with enough space (Near 1TB). Then why showing above error message?
Version Details:
Version Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS CentOS Linux 7.1.1503 (Core)
[Code]....
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Jun 20, 2014
Ii got the following error during automatic Backup:
Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.
I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.
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Dec 12, 2014
On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:
ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1
On the target server there are nothing.
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Jun 16, 2014
why but autoupdate fails. It doesn't give a reason why it cant backup.
For line of log :
START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014
Last lines of log :
===> Upgrading database
Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
Trying to start psa...
**** Product prep-install for BASE failed.
***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014
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Jun 11, 2013
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Apr 3, 2015
I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:
Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)
I am not able to take backups of the content of the server. This is the error I get:
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
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Sep 6, 2014
I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:
Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.
I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".
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Jun 29, 2013
After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...
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May 17, 2015
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
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Aug 15, 2014
I have 2 problems:
Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.
Secondly I get the following in my syslog:
1 baby plesk sendmail[20189]: Error during 'check-quota' handler
I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.
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Sep 17, 2014
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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May 22, 2015
I have recently upgraded Plesk Panel from 11.0.5 windows to 12.0.18 MU#46 windows.
As checked that local plesk backup via GUI throwing error and is not working. On checking the event viewer I found below event during backup run.
Log Name: Plesk
Source: scheduled_backup.exe
Date: 5/23/2015 6:52:06 AM
Event ID: 1
Task Category: None
Level: Warning
[Code] ....
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Aug 25, 2014
Getting error while running backup on server. Plesk 12 windows 2012.
WARNING: (server object 'server') Cannot dump sso certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.sp.pem'.]
WARNING: (server object 'server') Cannot dump idp certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.idp.pem'.]
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Jun 6, 2014
I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-
===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========
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Jul 31, 2014
When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties
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May 28, 2014
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
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Apr 27, 2015
When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.
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Dec 23, 2014
I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.
On server, it show detail below: .....
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Mar 28, 2015
12.0.18 update #39
Server 2012r2
Logged into my panel today to run a database backup on a site I'm working on to be confronted with the following:
Unable to backup database 'XXXXXXXXXX'
Cannot open backup device 'C:Program Files (x86)ParallelsPleskBackupXXXXXXXXX.co.nzdatabasesXXXXXXXXX-29 est'. Operating system error 5(Access is denied.).
BACKUP DATABASE is terminating abnormally.
(Error code 21)
I'm not sure why permissions would change on their own, I'm also not sure how to fix the permissions error. I get the same error on all databases.
PrivateTemp folder appears to have write permissions for Group MSSQLSERVER
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