Plesk 12.x / Linux :: Backup Restore Error
Nov 16, 2014
i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."
In the Logs i found this:
deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...
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Mar 5, 2015
Can't restore.
plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).
in debug mode:
Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...
[Code] .....
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Aug 19, 2014
I cant restore my back up. Get following warnings:
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder
Warning:
python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'
Warning:
The component fail2ban is not installed. It will be disabled for the following objects: Server settings
Warning:
php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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May 24, 2014
I recently opened a new plesk account on another server and need to restore a backup from a previous server. Both plesk 11.5.
How can I do this ?
I don't have ssh or other access.
Can I just copy the guid ID off the new server and overwrite the extracted backup files?
Only issue I have with that is that a can't redo the XML file required for uploading backups to restore...
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Dec 6, 2014
I made a backup of my website with plesk backup manager on an external FTP, now I want to restore this backup on a new server which isn't using plesk, for test purposes. I've downloaded the backup (which is in .tar) on my PC, and extracted all files firstly from the general .tar archive, then the user_data from .tgz. Then to extract all the databases (they were in a folder "databases" after I've extracted the general .tar file), I extracted them from database_name_145536536.tgz, then from database_name_145536536.tar, so that now I've a series of "database_name_145536536" files. (145536536 are some example numbers).
I'm interested in restoring both files and mysql databases.
To restore the files, I can simply use the extracted files from the user_data archive.
To restore the mysql databases, I tried to do "mysql -p -u username database_name < file" and everything seemed to work fine.
Is this process ok? Is it 100% safe and sure or I could face some bugs?
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Aug 14, 2014
I've generated migration files on a source server that runs plesk11.5..I've transfer these files to my new server (plesk 12).I've logged into plesk on the new server, go to migration tool and create a new migration using local files.with chrome dev tools. i can see the following a post request is sent to :
/plesk/ server/migration/start/ the response is a redirection ( http status 303 , location = /admin/backup/restore/type/import/id/migration )a
After several attempts to this url I've got : admin/backup/restore/type/import/id/migration net::ERR_TOO_MANY_REDIRECTS..is there a way to restore the data using the command line ?
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May 25, 2014
I am trying to restore a backup that Parallels Plesk made (latest version) and I used to get the option at some point to replace everything. Now, I only get the options to select what I want to restore and it fails because it says certain things, domains, content is already there.
I can't find the option anymore that allows me to say replace everything during the backup. Was that removed? If so, I'd really....really like it back.
Warning:
Failed deployment of domain localhost.localdomain
Warning:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create localhost.localdomain -owner admin -do-not-apply-skeleton -notify false -guid 4fe5de63-3103-4fa0-a01c-04894e167107 -vendor-guid 75b2fa01-6c6e-4cb2-8f1b-9c69757fd3ec -creation-date 2014-02-13 -ip 46.165.251.98 -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred during domain creation: There are no available resources of this type (domains) left. Requested: 1; available: 0.
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Aug 15, 2014
How can i create backup and restore per subscriptions or customer ?
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Dec 22, 2014
I have to restore only the cronjobs for a spcecific domain from a plesk backup which is stored on another server. I searched in all the full backup structure but impossible to retrieve the data.
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Nov 6, 2014
I have a repository backup that I want to partially restore. I see the option "Selected Objects" but it cannot be selected. I'm wondering why that is not an option? I'm also wondering what "restore this backup despite the fact that it does not have a valid signature" means. I see a check box. Is Plesk telling me my backup doesn't have a valid signature? What is the meaning of a "signature"?
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Oct 15, 2014
I have a big Problem to restore Backups from any Domains from a Plesk 11.0.9 Server with ubuntu 12.04 to a Plesk 12.0.18 Server with ubuntu 14.04
Backups from ftp-Backup Server didnt work, error is the backup Signature is damage etc........
Is there any Chance to restore the backups ?
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Jul 30, 2014
a Backup from Plesk 11.0.9 last MU installed to Plesk 12.0.18 last MU installed brings a lot of:
Database:
<message code="FailedDatabaseUserDeployment" severity="warning" id="160ffa07-4a78-400b-88f9-8a4292b78c30">
<description>Failed deployment of database user phpbb of database usr_web2_3</description>
<message code="ExecCmd::ExFailed" severity="warning" id="f5e9a089-a046-4937-8fe0-bbaee9e61b7b">
[Code]....
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Jun 8, 2015
System
12.0.18 CentOS 6 1200150126.15
micro update - 48
trying to restore a backup from a different plesk 12 server but it keeps giving me this error
Internal error.
ERROR: Zend_Controller_Exception: Permission denied.#0 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(191): CommonPanel_Controller_Action_Abstract->_checkForgeryProtectionToken()
#1 /usr/local/psa/admin/externals/Zend/Controller/Action.php(502): CommonPanel_Controller_Action_Abstract->preDispatch()
#2 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#3 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#4 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#5 /usr/local/psa/admin/htdocs/application.php(15): PleskApplication_Web->run()
#6 {main} (Broker.php:336)
The backup was saved on a personal ftp repository ...
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Jun 1, 2015
I am getting an Error at running this command '/usr/local/psa/admin/sbin/mchk --with-spam'
boss@server:~# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok
[Code] ....
The Dump Log of /usr/local/psa/admin/logs/panel.log
[URL] .....
Executing: /usr/lib/plesk-9.0/remote_mail_restore/mail_outgoing_restore
Log: [URL] ....
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Mar 23, 2015
Would like to know what are the dangers of backing up and restoring full entire system backups (with plesk installed) to another server with a different ip address? Will the restored plesk setup operate properly and offer an ip address change in the system, or will there be any pre-requisites required such as manual ip changing within the system core files?
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Jun 22, 2014
I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.
And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8
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Jun 4, 2014
I recently started getting errors when attempting to backup our web server.
Code:
Warning: mysql "db_xxx_0"
Failed to pack files webxx-fullbackup_db_xxx_0_1_1406050308 in /mnt/backup/location [ 412107659264 bytes free of 541129271296 bytes total on mount point 0]
Warning: mysql "db_xxx_0"
Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 38.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `wp_postmeta` at row: 1357
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Jun 18, 2014
Sometimes I get this error:
Domain: mydomain.com
Plesk entry point: https://myserver.local:8443/
Following error is occurred during scheduled backup process:
[Errno 17] File exists: '/usr/local/psa/PMM/logs/backup-2014-06-18-23-30-05-556'
but in the backup.log and in the pmmcli.log I don't found any error.
What does it mean?
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Jun 29, 2014
I'm recieving the following error
"Transport error: unable to list directory: Curl error: Couldn't connect to server".
This happens when I enter ftp settings for the Personal FTP Repository. I'm sure the ftp server is fine. I have it already set on other domains. It connects backs-up just fine.
I've noticed two things when connecting to the FTP server it automatically issues PASV and does nothing else. It also connects using the secondary ip which I guessing it should. Micro Update 5 is installed.
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Mar 31, 2015
I changed the DUMP_TEMP_D directory in psa.conf.
I have set it on /var/backups and given the permission 1777.
I have rebooted the psa service and initialized the backup again but it always returns that error.
Moreover, if I run the command df -h, the tmp directory doesn't appear.
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Jun 3, 2015
When accessing a backup in backup-manager in a user subscription via a reverse proxy (eg. plesk panel is called as localhost:8443) I get following error:
Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
Message Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
File Connector.php
Line 227
Type PleskPMMResponseException
This happens when I try to download the backup and also when clicking on the backup name. These are the apache settings for the reverseproxy domain:
SSLProxyEngine On
AllowEncodedSlashes On
<Location />
ProxyPass https://localhost:8443/
ProxyPassReverse https://localhost:8443/
</Location>
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Jun 3, 2015
I am having trouble with backing up a wordpress multisite.. When backup is on i am getting this error:
Not all the data was backed up into /var/lib/psa/dumps/domains/<domain>/databases/<db_name> successfully. mysqldump: Got error: 1016: Can't open file: './<db_name>/<some_table>.frm' (errno: 24) when using LOCK TABLES
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Jul 9, 2015
Whenever I am trying to take backup through Parallels Plesk (Plesk version:12.0.18 Update #53) getting an error "Error: Insufficient disk space for backup. "
Default backup location is '/var/lib/psa/dumps' with enough space (Near 1TB). Then why showing above error message?
Version Details:
Version Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS CentOS Linux 7.1.1503 (Core)
[Code]....
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Jun 20, 2014
Ii got the following error during automatic Backup:
Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.
I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.
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Dec 12, 2014
On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:
ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.
ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1
On the target server there are nothing.
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Jun 16, 2014
why but autoupdate fails. It doesn't give a reason why it cant backup.
For line of log :
START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014
Last lines of log :
===> Upgrading database
Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
Trying to start psa...
**** Product prep-install for BASE failed.
***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014
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Jun 11, 2013
Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:
<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>
Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.
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Apr 3, 2015
I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:
Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)
I am not able to take backups of the content of the server. This is the error I get:
Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.
Error:
The dump have been invalidated by check-dump operation
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Sep 6, 2014
I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:
Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.
I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".
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May 26, 2015
I make full backup from my Plesk 11 server and Copy All files over %plesk_dir%/Backup to New server. When I tried to restore them I received this error !
Warning:reseller "banipersia"
Failed deployment of domain baqdad.com
Warning:
Execution of "C:Program Files (x86)ParallelsPleskbindomain.exe" --create baqdad.com -owner "" -do-not-apply-skeleton -notify false -guid D854C8FC-19DE-4256-A172-888155D012A9 -vendor-guid 194764FD-2B44-4F82-BA33-988DFF49FCFE -creation-date 2013-05-23 -ip 78.138.101.47 -ignore-nonexistent-options failed with return code 1.
Stderr is
Wrong syntax for command's '-owner' parameter. '' does not match the pattern '/^[^s]{1,255}$/'.
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