Plesk 12.x / Linux :: Backup Fails Mysqldump - Got Error - 1016

Jun 3, 2015

I am having trouble with backing up a wordpress multisite.. When backup is on i am getting this error:

Not all the data was backed up into /var/lib/psa/dumps/domains/<domain>/databases/<db_name> successfully. mysqldump: Got error: 1016: Can't open file: './<db_name>/<some_table>.frm' (errno: 24) when using LOCK TABLES

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Plesk 12.x / Linux :: FTP Backup Fails Error - Unable To Rotate Dump

Dec 12, 2014

On our Centos 6.5 Vps with Plesk 12.0.18 the scheduled backup to a personal repository ftp fails every time with this error:

ERROR: () Unable to rotate dump: The dump rotation is failed with code '126' at /usr/local/psa/admin/bin/plesk_agent_manager line 1041.

ERROR: () Can't upload file 'clients/vorrei-cloud/domains/vorrei.org/backup_vorrei.org_info_1412130307.xml' to ftp. Error code: 1

On the target server there are nothing.

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Plesk 11.x / Linux :: Autoupdate Fails ERROR While Trying To Backup MySQL Database

Jun 16, 2014

why but autoupdate fails. It doesn't give a reason why it cant backup.

For line of log :

START pp11.5.30-bootstrapper-11.5.30-cos5.build115131216.11 installing AT Thu Mar 27 07:43:37 CET 2014

Last lines of log :

===> Upgrading database

Trying to start service mysqld... mysqld (pid 24610) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
Trying to backup MySQL database...
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again

Trying to start psa...

**** Product prep-install for BASE failed.

***** problem report *****
ERROR while trying to backup MySQL database
Check the error reason(see log file: /tmp/plesk_11.5.30_installation.log), fix and try again
STOP Bootstrapper 11.5.30 prep-install for BASE AT Tue Jun 17 04:04:48 CEST 2014

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Plesk 12.x / Linux :: Backup Via FTPS Fails With Curl Error / Login Denied

Sep 6, 2014

I experienced an issue using an external backup repository on Plesk 12.0.18 machines using ftps. The ftp server uses ftps (explicit) connections.Plesk 11.5 works fine (and ordinary ftp client like Filezilla as well), Plesk 12 throws the following error when trying to add the server via the web interface:

Code:
Curl error: Login denied
Unencrypted connections will work. Plesk 11.5 machines (with the same settings) will work.

I've analyzed the problem and got so far: The backup manager tries to connect using "regular" transfer method + ssl, not ftp-ssl explicit.Is there a chance to force Plesk using explicit ftpes connections? Or is there another work around?Some additional infos about the (ftp) server: The ftp server is running ProFTP 1.3.4d, uses port 2000 for the control port and has a port range (2001 - 2100) for the passive connections.I tried to add the server using the address field of the gui IP:2000 and checkboxed "passive mode" and "ftps".

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Plesk 12.x / Linux :: Backup Fails During Dump?

Feb 2, 2015

After successful creation of a full backup, pmm-ras hangs forever (100% CPU) while trying to export the dump to FTP. I have two identical Plesk 12.0.18 installations and this happens only on one of them.

I see the following in /opt/psa/PMM/sessions/*/.stderr:

Use of uninitialized value in numeric eq (==) at /opt/psa/admin/bin/plesk_agent_manager line 827.

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Plesk 12.x / Linux :: Yum Update Fails - Attribute Error

May 26, 2015

Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error:

Code:
Loaded plugins: fastestmirror
Setting up Update Process
Loading mirror speeds from cached hostfile
epel/metalink | 13 kB 00:00
Traceback (most recent call last):
File "/usr/bin/yum", line 29, in <module>

[Code] .....

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Plesk 12.x / Linux :: Mchk Utility Fails With Error At Mail Outgoing Restore

Jun 1, 2015

I am getting an Error at running this command '/usr/local/psa/admin/sbin/mchk --with-spam'

boss@server:~# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok

[Code] ....

The Dump Log of /usr/local/psa/admin/logs/panel.log
[URL] .....

Executing: /usr/lib/plesk-9.0/remote_mail_restore/mail_outgoing_restore
Log: [URL] ....

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Plesk 12.x / Linux :: Error Backup FTP

Jun 22, 2014

I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.

And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8

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Plesk 12.x / Linux :: Backup Restore Error

Nov 16, 2014

i have make a full Plesk Backup on my Old Server with Plesk 12.0(Ubuntu) and will restore the Backup on my new Server with Plesk 12.0(CentOS).When i will restore the backup i get this error: "Error: The source file is not a valid XML file. If you supplied an archive file containing a backup from Plesk version 9 or later, then extract the contents of this archive, and process the extracted XML file with the converter. If you want to convert a backup file from a Plesk version earlier than 9, then you first need to process it with the pre9-backup-convert utility, and then process the resulting file with the pre10-backup-convert utility."

In the Logs i found this:

deployer.log - [URL] ...
import.log - [URL] ...
pmmcli.log - [URL] ...

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Plesk 11.x / Linux :: Backup Error For Web Server

Jun 4, 2014

I recently started getting errors when attempting to backup our web server.

Code:

Warning: mysql "db_xxx_0"
Failed to pack files webxx-fullbackup_db_xxx_0_1_1406050308 in /mnt/backup/location [ 412107659264 bytes free of 541129271296 bytes total on mount point 0]
Warning: mysql "db_xxx_0"
Use of chdir('') or chdir(undef) as chdir() is deprecated at /opt/psa/PMM/agents/shared/Storage/Bundle.pm line 38.
mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `wp_postmeta` at row: 1357

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Plesk 12.x / Linux :: Error During Scheduled Backup Process

Jun 18, 2014

Sometimes I get this error:

Domain: mydomain.com

Plesk entry point: https://myserver.local:8443/

Following error is occurred during scheduled backup process:

[Errno 17] File exists: '/usr/local/psa/PMM/logs/backup-2014-06-18-23-30-05-556'

but in the backup.log and in the pmmcli.log I don't found any error.

What does it mean?

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Plesk 12.x / Linux :: Restore From Backup - Transport Error

Mar 5, 2015

Can't restore.

plesk Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File '_info_1503031904.xml' not found ', 'stderr' => '', )).

in debug mode:

Internal error: Failed to exec pmm-ras: [2015-03-05 16:19:49.215|23284] INFO: pmm-ras started :
/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=_info_1503031904.xml
--session-path=/var/log/plesk/PMM/logs --debug [2015-03-05 16:19:49.215|23284]
INFO: Repository '/var/lib/psa/dumps': Initializing...

[Code] .....

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Plesk 12.x / Linux :: Backup Personal FTP Repository Error

Jun 29, 2014

I'm recieving the following error

"Transport error: unable to list directory: Curl error: Couldn't connect to server".

This happens when I enter ftp settings for the Personal FTP Repository. I'm sure the ftp server is fine. I have it already set on other domains. It connects backs-up just fine.

I've noticed two things when connecting to the FTP server it automatically issues PASV and does nothing else. It also connects using the secondary ip which I guessing it should. Micro Update 5 is installed.

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Plesk 12.x / Linux :: FTP Error Due To Insufficient Disk Space For Backup

Mar 31, 2015

I changed the DUMP_TEMP_D directory in psa.conf.

I have set it on /var/backups and given the permission 1777.

I have rebooted the psa service and initialized the backup again but it always returns that error.

Moreover, if I run the command df -h, the tmp directory doesn't appear.

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Plesk 12.x / Linux :: Error When Accessing Backup Via Reverse Proxy

Jun 3, 2015

When accessing a backup in backup-manager in a user subscription via a reverse proxy (eg. plesk panel is called as localhost:8443) I get following error:

Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
Message Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )).
File Connector.php
Line 227
Type PleskPMMResponseException

This happens when I try to download the backup and also when clicking on the backup name. These are the apache settings for the reverseproxy domain:

SSLProxyEngine On
AllowEncodedSlashes On
<Location />
ProxyPass https://localhost:8443/
ProxyPassReverse https://localhost:8443/
</Location>

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Plesk 12.x / Linux :: Backup Restore Error - Python Is Not Supported

Aug 19, 2014

I cant restore my back up. Get following warnings:

Warning:

php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following service plans: Unlimited, Admin Simple, Default Domain, Default Simple, Web Presence Builder, SiteBuilder

Warning:

python is not supported. It will be disabled for the following objects: Service plan 'Unlimited', Service plan 'Admin Simple', Service plan 'Default Domain', Service plan 'Default Simple'

Warning:

The component fail2ban is not installed. It will be disabled for the following objects: Server settings

Warning:

php_version 5.3 is not supported. It will be replaced with php_version 5.4 for the following websites: swen.flugzeugbilder.orgClick to expand...

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Plesk 12.x / Linux :: Error - Insufficient Disk Space For Backup

Jul 9, 2015

Whenever I am trying to take backup through Parallels Plesk (Plesk version:12.0.18 Update #53) getting an error "Error: Insufficient disk space for backup. "

Default backup location is '/var/lib/psa/dumps' with enough space (Near 1TB). Then why showing above error message?

Version Details:
Version Parallels Plesk v12.0.18_build1200140811.16 os_CentOS 7
OS CentOS Linux 7.1.1503 (Core)

[Code]....

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Plesk 12.x / Linux :: Error During Automatic Backup - Unable To Rotate Dump

Jun 20, 2014

Ii got the following error during automatic Backup:

Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1041.

I used Plesk Version 12.0.18. The Backup is created, but i following this error Message.

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Plesk 11.x / Linux :: Failed To Pack Files Back - Backup Error

Jun 11, 2013

Since Microupdate 11.0.9 #52/#53 I get the following error from my scheduled backup:

<description>Failed to pack files back__domainname_mn_1306110314 in /var/lib/psa/dumps/xy/clients/xy/domains/domainname [ 945838637056 bytes free of 980876906496 bytes total on mount point 0]</description>

Some related problems have already been discussed here in the forum (e.g.: [URL] .... or this one: [URL] ...., but it all did not quite match with my problem.

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Plesk 12.x / Windows :: Unable To Create Notification - Backup Fails

Nov 13, 2014

My Plesk backup doesn't work properly. I constantly get the error "dump file has wrong format".I followed the steps in "How to verify an invalid Plesk backup file" [URL] .... and found the following:

Code:
C:UsersAdministrator>c:xmllintxmllint.exe --noout --schema "%plesk_dir%PMM
plesk.xsd" "D:Program Files (x86)ParallelsPleskBackupmanual_info_1411131008
_formatted.xml"
file:///D:/Program%20Files%20(x86)/Parallels/Plesk/Backup/manual_info_1411131008
_formatted.xml:2769:

[code]...

No matter what I do (updating settings, saving, etc.), the error keeps coming back. Seems like a database inconsistency. How can I access the Plesk DB through PhpMyAdmin to check the notifications table? When I go to Settings > Database servers > Local MySQL server > Webadmin, I only see my customers' databases.

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Plesk 12.x / Linux :: Internal Error In Backup - Restore Domain From Server Repository

Mar 30, 2015

When i try to restore a domain from Server Repository I am getting this strange error

Internal server error:

ERROR: Call to a member function write() on a non-object (Apache.php:821)

How could I fix it?

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Plesk 12.x / Linux :: No Backup / Runtime Error / Check Dump Failed With Code 1

Apr 3, 2015

I have a new installation of Plesk 12.0.18 on CentOS 6.6.This is the text from the server information page in Plesk:

Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
CentOS 6.6 (Final)

I am not able to take backups of the content of the server. This is the error I get:

Error:
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1022.

Error:
The dump have been invalidated by check-dump operation

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Plesk 12.x / Linux :: Samba Add On Fails

Jun 8, 2015

I think the samba add on for Plesk 12 is not correctly implemented for CentOS 7.To get smb users added I first had to manually install the samba-client, since smbpasswd was missing:

Code:
yum install samba-client Next I had to manually run

Code:
chcon -R -t samba_share_t /var/www/vhosts/my-server.tld/ for each share to be able to access it...

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Plesk 12.x / Linux :: SMTP Fails To Bind To New IP

Dec 4, 2014

In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.

As I could see there is a known issue: [URL] .....

I could not follow the instructions because I do not know how to insert queries in plesk database.

In meantime I have tried other workaround as described here: [URL] ..... but it did not work.

My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM

This is a dedicated host...

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Plesk 12.x / Linux :: FTP Connection Slow And Fails

Jul 1, 2014

OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #6, last updated at July 2, 2014 11:13 AM

The system is up-to-date; last checked at June 27, 2014 04:43 AM

All current websites on the server seem to work fine any new subscriptions we cannot get working at all.

We can connect via FTP to new sites SOMETIMES - just cant get directory listing. When we can connect and get into a directory it slows down.

In Active mode:
Command:MLSD
Response:425 Unable to build data connection: Connection refused
Error:Failed to retrieve directory listing​
Install Wordpress via the Parallels panel it loads and says it is all there, just can't log or display any pages. The default Parallels page is displayed.

Upload a html page via the File Manager in Parallels and it displays the default Parallels page.

Unpack the Wordpress tar file via File Manager and it displays the default Parallels page.

The Wordpress feature in Parallels says it is working fine, can't display any page, can't log in as it returns a 404 page or the default Parallels page.

Create a site in Presence builder and Parallels says there is a site. The default Parallels page is displayed when opening the site.

Go to DOMAINS and there is 0mb in space used and there are files listed in the File Manager - none of which can be displayed.

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Plesk 12.x / Linux :: Qmail Fails Due To Dh Key Length

Jul 11, 2015

I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.

what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too small. How can this be fixed on Qmail?

qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.

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Plesk 12.x / Linux :: VPN Extension - Installation Fails

Nov 13, 2014

Installation of the Plesk VPN extension reproducible fails on Debian Wheezy

Plesk 12.0.18 Update #24
Debian 7.7 Kernel 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u2 x86_64 GNU/Linux

Steps to reproduce:

Plesk Panel > Updates and Upgrades > Install "Plesk VPN extension"
Green Message "All operations with products and components have been successfully completed."
Going back from Upgrade window to Plesk Panel Home

[Code] .....

What I already have tried:
Shell > apt-get install psa-vpn

Getting error mossage:

Setting up psa-vpn (12.0.18-debian7.0.build1200140606.15) ...
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

Shell > modprobe tun
ERROR: could not insert 'tun': Unknown symbol in module, or unknown parameter (see dmesg)

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Plesk 12.x / Linux :: PHP55 On Opensuse With 12.0.18 Fails

Sep 24, 2014

I tried to install php55 on opensuse 13.1 with plesk 12 running from an opensuse untested package

goal:
Install php55 for all domains/subscriptions, esspecially including zendoptimizer. Sicne its all WP, there is no need to configure php-version it for each domain. I actually dont even need several php-versions.

result:
- php-version shown: 5.5
- mysql extension missing in package - wordpress in my subscriptions couldnt connect to mysql-db

assumption:
- "bad" sw-package
- bad configuration
- my lack of knowledge esspecially about php/mysql

question(s):
- Is there a standard/recommended install for php5.5 on opensuse 13.1 and plesk12? I failed to google a fitting one
- I probably had the wrong package for php55 - compile myself or is there a recommended package?
- Should I go for php 7 (6) or go for php 55? (Why?)

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Plesk 12.x / Linux :: New Install Of 12.0 Fails On CentOS 6

Oct 27, 2014

I am trying to install Plesk 12.0 on fresh CentOS 6 (64bit). It goes as far as initialising the databases and then moans about missing files:/usr/bin/sw-engine: error while loading shared libraries: libpng12.so.0: cannot open shared object file: No such file or directory

I then install libpng
$ yum install libpng.x86_64

Re-run installer and hits next error - libfreetype:
/usr/bin/sw-engine: error while loading shared libraries: libfreetype.so.6: cannot open shared object file: No such file or directoryI have CentOS-base repo and Epel repo enabled.

Why are those files not being installed as dependencies by Plesk? Is this a bug ?

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