What happens to subscriptions which automatically suspended because of overused monthly bandwidth , at new month ? do they automatically activate or we should activate them manually ?
And does the monthly bandwidth counter reset at first they of new month or it reset 30/31 day after subscription creation date?
I want to set plesk to allow the overuse for disk space and bandwidth for my customers, but not for e-mail accounts.
If I do not allow overuse, what exactly happens when a customer exceeds the use of resources? The plesk panel immediately stops all the customer's services? Or what?
Moreover: is there a diagnostic utility to understand if the plesk panel is working correctly and is correctly installed?
"Domain is suspended every day by backup and not resumed" - [URL] ....
How can I configure for default this setting "Un-check the Suspend domains until backup task is completed option in the scheduled backup task properties" ?
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
View 1 Replies View RelatedWe are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
View 2 Replies View RelatedI am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012
PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".
EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.
For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.
I get a mail that my subscription term is about to expire. In Plesk panel I can see this is for 27.02, but I don't see how to extend/renew it.
View 10 Replies View RelatedI've created a website for a client using Sitefinity CMS and MS SQL Server 2008 R2. I've transferred the database from my local SQL server to the production server using SQL Management Studio.
I've created a customer and subscription for hosting the website and it's all up and running perfectly. However, I want to automate the backup of the SQL database for the website which I can only do if the subscription knows about the SQL database for that website. So, how do I associate the two? How do I get the database to show up in plesk for that customer such that it can be part of the scheduled backups - and of course also somethign I could restore via plesk if I had too?
The database exists. It wasn't create via plesk in any way, but I want plesk to be able to back it up, and ideally for it to show up in the customers subscription, etc.
Plesk12 on IIS8.5/Windows2012r2.
For a migrated site, how can I associate an existing DB with a subscription? The only option I see is to add a new database and this is not a new database?
Make for All Subscriptions = > "Always assign one application pool to each subscription" .
Make After Problem in IIS POOL => IWPD_ number (domain name)
Identity Problem (default iisuser) but change "IWPD_number(domainname)" to "LocalSystem" not problem, so fixed...
I want how setttings make for "IWPD_number(domainname)" => Will no problem...
How to make settings for "IWPD_number(domainname)" ?
im getting an error when im trying to create a subscription on a windows node via PPA management node, the task error is:
Method name: registerIpPlesk on SCREFleskWebIIS:0
Last execution output: This IP address XXX.XXX.XXX.XXX is already registered in Panel on the network interface Local Area Connection
the IP XXX.XXX.XXX.XXX is the correct service node IIS ip address..
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
I have a customer on a 250MB hosting plan and has been using approximately 450MB for the past few days but hasn't received a resource overuse email.
In my notifications I have "Resource usage limits exceeded by subscription" set to send myself and the customer an email but neither of us have received anything.
We seem to be getting 3 copies of all email notifications whenever an account is created, it seemed to happen after a server transfer but I can't see anywhere that is set up as a duplicate.
View 3 Replies View RelatedHow can I create new action when new subscription was created/deleted?
View 1 Replies View RelatedRunning Plesk 11.0.9 Windows 2008 R2 ...We host several sites. One customer in particular has a locked default hosting package (for custom scripting needs under their website setttings) and we have applied an add-on of 10GB of bandwidth. The system does not show that it has increased their allowance still showing 19.9 of 10 Available (when it should be 19.9 of 20 available)
Also, we have not been getting overage notices for this customer....when normally we do. Maybe it's related to some automated task that's not running?
A load of my domains were backed up last night and they have been suspended ever since. I have tried the following:
1. Domains -> Backup Manager -> Back Up
2. tick off the box to the left of "Suspend domain until backup task is completed"
3. Tick off the box to the left of "Domain configuration"
4. Click "Back Up".
...That did not fix it
I've tried suspending/activating the domains, but I just receive "Error: Unable to activate the domain: The domain is suspended."
I've also logged into MySQL PSA database and run "update domainaliases set status=0 where status=2;" ...That did not fix it
I have checked and /var/www/vhosts/domain.com/conf/httpd.include file is missing.
I have also run the following command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
That did not fix it
if I try "/usr/local/psa/bin/domain -u mydomain.com -status enabled" I receive the following error message...
An error occurred during domain update: Turn on domain failed: /usr/share/tomcat5/conf/server.xml:1451: parser error : Extra content at the end of the document vice>
tomcatmng: Unable to parse tomcat server config /usr/share/tomcat5/conf/server.xml
I'm on the latest 11.0.9 Update #63
A domain has become suspended for some unknown reason so the client's site is down (we're getting the Web Server's Default Page). The account limits have not been exceeded and it appears there's no logical reason why this should have happened. In any case I've tried changing the status within Plesk 11 but without success. I've also tried to access via SSH but I'm getting an access denied message even through the password being entered is correct.
View 1 Replies View RelatedTransferred plesk server to another.. Now customer domain is stuck on suspended and does not want to unsuspend even after I entered the command and enabled active on plesk../usr/local/psa/bin/domain -u example.com -status enabled
View 1 Replies View Relatedwhere i can change the default plesk page when a domain has been suspended or disable? I like to change it to my custom page. Is there a way?
View 5 Replies View RelatedI understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
View 1 Replies View RelatedI have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
