Plesk 11.x / Linux :: Domain Suspended And Can't Reactivate
Jun 14, 2014
A domain has become suspended for some unknown reason so the client's site is down (we're getting the Web Server's Default Page). The account limits have not been exceeded and it appears there's no logical reason why this should have happened. In any case I've tried changing the status within Plesk 11 but without success. I've also tried to access via SSH but I'm getting an access denied message even through the password being entered is correct.
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Feb 2, 2015
Transferred plesk server to another.. Now customer domain is stuck on suspended and does not want to unsuspend even after I entered the command and enabled active on plesk../usr/local/psa/bin/domain -u example.com -status enabled
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Jul 24, 2014
where i can change the default plesk page when a domain has been suspended or disable? I like to change it to my custom page. Is there a way?
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Jan 16, 2014
"Domain is suspended every day by backup and not resumed" - [URL] ....
How can I configure for default this setting "Un-check the Suspend domains until backup task is completed option in the scheduled backup task properties" ?
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Nov 24, 2014
A load of my domains were backed up last night and they have been suspended ever since. I have tried the following:
1. Domains -> Backup Manager -> Back Up
2. tick off the box to the left of "Suspend domain until backup task is completed"
3. Tick off the box to the left of "Domain configuration"
4. Click "Back Up".
...That did not fix it
I've tried suspending/activating the domains, but I just receive "Error: Unable to activate the domain: The domain is suspended."
I've also logged into MySQL PSA database and run "update domainaliases set status=0 where status=2;" ...That did not fix it
I have checked and /var/www/vhosts/domain.com/conf/httpd.include file is missing.
I have also run the following command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
That did not fix it
if I try "/usr/local/psa/bin/domain -u mydomain.com -status enabled" I receive the following error message...
An error occurred during domain update: Turn on domain failed: /usr/share/tomcat5/conf/server.xml:1451: parser error : Extra content at the end of the document vice>
tomcatmng: Unable to parse tomcat server config /usr/share/tomcat5/conf/server.xml
I'm on the latest 11.0.9 Update #63
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Aug 6, 2008
had a nice run with them for almost 3 years probably never had a problem until now; cancelled account today.
they suspended my domain (it was a free domain that came with the account) and service for hosting "pornography."
the abuse email says that i am violating
You agree and warrant that Your Data shall not violate any Laws concerning obscenity and shall not contain or link to any pornography, or depictions of bestiality, rape, sexual assault, violence, torture or disfigurement, or other content deemed objectionable by 1&1, in its sole discretion.
the link they sent me that was in violation was [mydomain]/index.php#HARDCORE_XXX_SEX_39948382_JPG.JPG
yes, a nonexistant anchor on a blank page. not an actual file.
in addition to that; abuse/billing/etc is taking more or less a week to reply to my emails.
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Aug 5, 2008
I use a web developer using a reseller hosting account. One fine night I found one of my domains disappeared. Great agony at night hours because I very much fear it. Any way after hours of pathetic support chasing I got reply that "some one complained about spam through a lot of domains and mine was one and the domain was suspended. Now after receiving my support request they found it false and so on....
In all it was 5 days down. If some how, I haven't checked it, God knows how long might have been the downtime. I have some 60 domains.
Please advise and have your say on:
1) What regular precaution and check I should perform.
2) I have not received any email for suspension of domain. How to watch in such situation. I incidently checked the site and came to know about its status after some research.
3) My Host was very prompt then the domain registrar. The immediately informed me about the clean status of server use. And I was quite confident of my clean server as I have 10 years with various hosts.
So I request all of you, please must say something on the issue for the sake of people like me who devotedly follow this forum for their survival.
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Dec 9, 2008
A friend of mine asked his hosting provider to de-activate his website because there were some changes that he wanted to make to it. They replaced it , at a price, with a page that said the site was unavailable, with the address "www.?.com/temporary.php".
My friend asked me to make the changes and then re-activate the site. I made the changes, and uploaded the files using the cpanel, but cannot get the site back up.
I phoned the hosting provider to find out what to do ... and they said the page "www.?.com/temporary.php" was preventing the rest of the site from showing, so I should see what I could do about that. If they did it, they were going to treat it as billable time.
I went into cpanel and removed the file "www.?.com/temporary.php" from the site's folder but everytime I try to access "www.?.com" I keep getting redirected to "www.?.com/temporary.php" which of course now shows "page not found". How do I get rid of this redirect?
I am totally inexperienced in this, and do not know what to do to get my friend's site back up and running.
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Nov 16, 2014
When I hit my server's domain it redirects me to one of the hosted sites' domain with a 302 redirect. It used to return the default plesk server page. How can I cancel the redirect?
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Aug 1, 2013
What happens to subscriptions which automatically suspended because of overused monthly bandwidth , at new month ? do they automatically activate or we should activate them manually ?
And does the monthly bandwidth counter reset at first they of new month or it reset 30/31 day after subscription creation date?
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Oct 11, 2014
I've have a problem with a server : we have create as usual certificate with Tools > SSL certificates.
When we want to put certificate with the domain, we don"t have the "Secure your sites" menu in the "websites and domains" sub category.
Why ? How can i activate the certificate with the domain ?
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Feb 5, 2015
For a Magento shop I want assign a dedicated IP to a domain. When I choose this second IP in “Subscriptions” --> Change Hosting Settings” and then select this IP under “Tools and Settings --> IP Addresses” as dedicated (or shared too) for this domain, calling the domain results in the Webserver´s default Plesk Page.
The Shopsite is not shown, but was working well with the shared standard IP.
Calling the IP directly with the browser shows the start page of the shop in raw HTML ( no CSS ).
Choosing a link results in a “Not found” page.
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Jul 14, 2015
I am trying to change the default php settings under domain (upload_max_filesize & post_max_size) but nothing happens. I am running PHP 5.5 in FastCGI. I also changed it to Centos default PHP (5.4.16) but nothing happens again. It only works when PHP runs as Apache module. The problem is on FastCGI Application.
My server: Centos 7, Plesk 12 Check the screenshot for installed components.
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May 5, 2015
Plesk 12. Using the "Corporate/Business" -> "Power User view".
Where do you add a Domain Alias? The webspace has no option to add this and all documentation I've found so far seems to indicate there should be a button that says add domain or add domain alias.
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Feb 24, 2015
How I create DNS in Plesk for a domain?
Dedicate server from server4you with centos.
There is some problem with my email and developer tell me this yesterday:
To view DNS records for a domain you need to (after loging in as admin) click on the domain name, then choose DNS Settings. Mx record is configured correctly there, but they are not taken into consideration.
You should change the nameservers from the registrar to the nameservers of your hosting. Right now the following are used: ns-canada.topdns.com. hostmaster.topdns.com .
They should be either the nameservers received from the hostings, or if you did not received any then you will have to create them, on the registrar side and on your hosting side.
So you should go to your registrar and change the nameservers for your domain. Do not just change the ip for the main A record. After you do this you will need to wait a while for the changes to propagate.
On my registrar have i set in my server ip but when him do a test here: [URL] ....
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Feb 16, 2015
I want to setup a domain alias without www in front of it. A quite simple task in the past...but not with Plesk 12. So I have a service domain (for example: service.com) that I use for ALL clients. But each client has only a subdomain of it as alias in his account. so client1.service.com, client2.service.com....and so on. And only that subdomain...nothing more...for each account. How to achieve that in Plesk 12?
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Oct 30, 2014
Error: IP addresses for mail service of domain <domain> are not set..This is error I'm getting. It was working some time ago, but now I cannot create new domain.
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Jan 15, 2015
Is there a way to see what domain is getting hit when I have a huge traffic spike? Not the daily report, but in real time? Like when it is happening?
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Jul 2, 2014
It seems to me that the panel is not DNS Template for any domain.
Plesk v. 12.0.18
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Jul 9, 2014
How can I configure a domain in plesk panel in order to show the domain with www (www.domain.tld)
Is the propertie "Preferred domain" in plesk 11.5 but in plesk 11.0.9 does not exist. How can I configure this?
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Jun 2, 2015
Is it possible to add a ssl to a IP number despite of domain name?
I would like to know if i can buy a ssl and set a IP on website address...
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Jan 24, 2015
I can't find email option in my plesk panel
I have installed mail servers in components, and i see mail settings under server tab but i just cant figure out how to enable mail for specific domain
If i go to webmail.pedjaapps.net i opens default home page, webmail subdomain points to my servers ip address in DNS, roundcube is also enabled in webmails....
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Jun 29, 2015
I'm running plesk 12.0.18 on centOS 6.6 and I have some problems with ipv6 support for a domain. This is what I see in my apache logs for that domain:
2001:8d8:90b:c900::2a:19d1 - - [29/Jun/2015:17:44:55 +0200] "GET /hello.html HTTP/1.0" 404 1208 "-" "facebookexternalhit/1.1 (+http://www.facebook.com/externalhit_uatext.php)"
2001:8d8:90b:c900::2a:19d1 - - [29/Jun/2015:17:49:39 +0200] "GET /hello.html HTTP/1.0" 200 384 "-" "curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.16.1 Basic ECC zlib/1.2.3 libidn/1.18 libssh2/1.4.2"
2001:8d8:90b:c900::2a:19d1 is the ipv6 from my server, and it appears there because of nginx working as reverse proxy.
As you can see, facebook can't get /hello.html (404 response), but I can get it from another server using curl (200 response). I tried disabling nginx and this is what I see now:
2a03:2880:2110:dff3:face:b00c:0:1 - - [29/Jun/2015:17:55:11 +0200] "GET /hello.html HTTP/1.1" 404 1208 "-" "facebookexternalhit/1.1 (+http://www.facebook.com/externalhit_uatext.php)"
2001:8d8:8b3:6000::4e:c5a0 - - [29/Jun/2015:17:54:52 +0200] "GET /hello.html HTTP/1.1" 200 361 "-" "curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.16.1 Basic ECC zlib/1.2.3 libidn/1.18 libssh2/1.4.2"
Still not able to get /hello.html. This is a problem for me because I can't share anything on facebook, since their bot can't find anything on my site.
I've already configured ipv6 for my domain.
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Jul 3, 2015
I am migrating some clients between Plesk panels ...
After migrate 10 domains the Health monitoring growup from MSQL from 1gb to 4.5gb
All 10 websites are small, how can i see to identify which domain/subscription is consuming a lot of resources?
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Jul 11, 2014
I just created a new Domain "bernhardlinz.de" at the
Plesk Panel -> Websites & Domains -> Add new Domain
After the Creation the new Domain does not appear under "Websites & Domains".
I check the domain with
Code:
/usr/local/psa/bin/domain -i bernhardlinz.de
And all looks fine like my other, older domains:
Code:
General
=============================
Domain name: bernhardlinz.de
Owner's contact name: Bernhard Linz (admin)
Domain status: OK
[Code] ....
I can see the domain under "Mails" and also create new mail accounts. There are no Errors for this under
Code:
/usr/local/psa/admin/logs/panel.log
As i try to add the domain first i got a
Code:
[11-Jul-2014 21:41:35 Europe/Berlin] PleskUtilException: mailmng-outgoing failed: ERROR:outgoing:database disk image is malformed
Which I removed with the
Code:
/usr/local/psa/admin/sbin/mchk
Command I found in the Plesk forum. After that i could add the domain.
I try a add another fantasy domain - also works but alos not displaying in Panel "Websites & Domains"
I take a look at the Plesk-Database "psa" with the Build-In "phpMyAdmin"
I take a look at the table "domains" and it looks like the other entries.
The Server was restored a few days before from a Backup. After the restore i had have the problem the "mysql" service did not start. I fixed the problem with the description from [URL] ... (Start mysql in recoverymode, export all data, delete the content of the whole mysql folder /var/lib/mysql folder, init new database and import the exported data). After that all looks fine.
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Sep 15, 2014
I have a domain that has a ton of alias domains in my panel.
If I get it to show "All" entries per page, change it to "Active List", and get back to "Classic List", they show up correctly.
Nevertheless, I have to do it every single time I log in to the panel.
Pagination also doesn't seem to work in 10, 25 and 100 entries if I don't do that.
That started happening after some update on version 12.
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Jul 7, 2015
Just updated to V12 and noticed you can't copy a database from one domain to another as easy as before. So doing any testing is much harder. Is this correct or am I missing something...
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Nov 25, 2014
how can i add a domain without spending slots (im limited to 10 domains)? Basicaly i want to add my own domains directly as vhost and do the rest using the panel. I want this to run only on nginx instead of apache.
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Nov 23, 2014
Error: IP addresses for mail service of domain xxxxxx.com are not set
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May 14, 2015
I am skeptical of running mchk on my server and messing something up. I am having an issue with one domain hosted on my server getting 100's of duplicates from certain domains. My MagicSpam logs show that the email is sent to my server anywhere from every 15 minutes to 1 hour. It started out as one domain sender to my server to my client, now it is happening to a bunch of sending domains.
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