Plesk 11.x / Windows :: SSL Certificate - Server Timeout
Mar 13, 2013
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Windows Web Server 2008 SP2 + Plesk 11.0 x86
PROBLEM DESCRIPTION
I've created an self-signing SSL-Certificate an set it up to my server-ip. Then, I got kicked from the server and now, on every site hosted on the server, even the Plesk Panel(https://xxxxxx:8443 is not reacheable. Server-Timeout.
One of the pages is this one: [URL] ....
STEPS TO REPRODUCE
Created self-signing Certificate, only filled in my full Name, Country and Domain.
Got kicked from the server, and now I have no possibility to access my server.
ACTUAL RESULT
Nothing.
Got File Access with a recovery system, but this isn't really working.
EXPECTED RESULT
A working Plesk Panel would be nice.
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May 28, 2014
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
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Sep 11, 2012
I've installed a replacement for the SSL certificate that we use for shared SSL and Plesk access.
How do I get rid of the old one and get Plesk to use the new one for shared SSL and Plesk access?
When I try to delete it I get the message "Error: Unable to remove certificates: one or several certificates are assigned to the IP addresses/domains."
I've found a lot of old suggestions about removing it from the IP, but they don't seem to apply to Plesk 11 for Windows.
When I go to Home -> Tools & Settings -> IP Addresses -> [IP Address] , it shows the domain being used but there's no way to remove it.
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Feb 6, 2014
How to enable self add ssl certificate for end users as on linux hosting?
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Dec 9, 2014
I want to secure the webmail access (webmail.mydomain.com) with an SSL certificate. In this case, a self signed certificate should be enough because the users using the webmail will trust it.
Latest Plesk 12 and Windows Server 2012 R2, MailEnable WebMail as shipped with Plesk. Horde Webmail.
How would I set this up? I found no setting to enable SSL for the webmail subdomain. And I can not add it as subdomain and assign the self-signed certificate on it (Plesk panel does not allow webmail.mydomain.com as subdomain as it is already in use).
I found these links but they did not really answer my question as the information is mostly outdated (Windows 200):
[URL]
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Feb 1, 2013
I want to enable SSL in one of my domains. I've checked old topics about how to do this, but I can't get it done.
I want to use a self-signed certificate. I'm gonna use the SSL to receive and send data from/to an Android device, not to access it using a web browser.
I created my own certificate in SSL certificates (I used the self-signed option instead of Request). I didn't add anything else after that, I didn't add Certificate or anything else.
Once it's been created, I enable SSL on the domain I want. I just enabled the checkbox, there's no combobox to select a certain certificate, but I changed the default certificate on SSL certificates. I thought that was enough, but it wasn't working so I went to IP Addresses, I clicked in my dedicated IP (shared) and selected my new certificate in there, but it's still not working.
EDIT:
I've just seen that Apache Tomcat might not be installed, I'm not sure if that has anything to do with it. If I go to Server->Service Management I can find Apache Tomcat 5.4.4 in the Java tab (it's the only Apache entrance), but it says it's not active since it hasn't been installed or it's not correctly configurated. If I go to Applications->Installed applications Apache Tomcat is not there.
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Oct 22, 2014
Ive bought a wildcard certificate, and its working fine when i use URL....But it does not work when i go to hURL.... seems like the control panel chosing a default one for this.
Ive tried to make the certificate server default, changed the one in ip section to the wildcard one, and made the woldcard one default, nothing changed..
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Oct 20, 2014
I added a new SSL certificate in `Plesk -> Tools & Settings -> SSL Certificates` and now want to link an existing domain to it.
However, on domain SSL Certificates page, the only option displayed is to create a new certificate. I can't select one of the existing ones.
Am I missing something? How can I link already added SSL to a domain?
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Jul 26, 2015
I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
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Oct 27, 2014
I’ve read the documentations of (PBAS, Plesk, and Securing Websites).how to add SSL Certificate to our Webmail? In addition, I need to know, how to request CSR key and install SSL for our mail server in order for us to protect our emails and to use the SSL Protocol in mail softwares such as Outlook? I will explain the scenario in details:
1- We have (www.example.com) which is our "Plesk Server hostname" and a subscription in our "Plesk Server".
2- We have (pbas.example.com) which is our "PBAS Server hostname" and it's not a subscription in our "Plesk Server".
3- We have (account.example.com) which is a "Subscription" in our "Plesk Server".
Here are the DNS records of our domain and subdomains:
Host-Type-Data
-A-192.168.1.30
www-A-192.168.1.30
mail-A-192.168.1.30
pbas-A-192.168.1.31
account-A-192.168.1.32
-MX-example.com.
how to generate CSR key for each domain/subdomain and how to install the SSL for it? Our "Plesk" is 11.5 and installed on CentOS 6.4.
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Jan 20, 2015
I'm running Parallels Plesk 12 on Debian GNU/Linux 7.6...I have a valid certificate for my mail server : mail.mydomain.tld but I don't find the place in Plesk 12 to put it.
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Oct 23, 2009
I need to move an SSL certificate from a cPanel server to a Plesk server.
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Apr 23, 2014
I know they're just self signed certs on the postfix mail servers used in PPA, but how can I renew them, customer was cautious about it once they saw it had expired.
I have found this: [URL] .... and was wondering is this the correct procedure to update the SSL cert?
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May 16, 2008
I have a Windows Mobile 6 (Blackjack II) phone that I am connecting to my cpanel VPS via Pop3.
I have a number of pop3 accounts setup to check for email every 30 minutes. However, every couple days the phone stops downloading mail and if I do a manual send and receive I get a "The Server Certificate is not valid. Continue Anyway?" with a yes/no. If I click yes, the email downloads and then the automated emails will work for several days and then the process is repeated.
Does anyone know how to either disable this check on the phone (no luck finding that yet), or to install the certificate from the cpanel mail server to the phone?
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Jun 29, 2015
Can't download a full plesk backup.
When i'm trying to download a backup from parallels plesk to local it takes like 3 minutes then timeout.
SO CentOS 6.6 (Final)
Plesk 12.0.18
Backup size: 1.82 GB
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Jul 14, 2013
I am using Plesk Panel 11.0.9 (latest updates applied) on CentOS 6.4. at Strato. Unfortunately I can not send email from outside of the server (thunderbird). As I am not familiar wwith mail server configuration at all I would expect that plesk panel does that for me (right?)
* I can send emails via web mail.
* I can receive emails in thunderbird, but sending runs into a timeout.
* The plesk firewall configuration does have a rule for smtp (but I don't see for which port), so I would expect it is not a firewall issue
* I would like to send with some security (starttls and encrypted password), but sending does currently also not work with any combination of (non-)security setting.
My domain has been migrated from another provider, I added it myself via Plesk panel later. The only mail-related change I did without plesk panel was to copy the mailboxes from my old server to /var/qmail/mailnames. But this should not effect sending email...
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Jul 14, 2015
I have a problem with an account. The client connects and starts getting his mails, like this:
Jul 14 07:39:04 host courier-pop3d: LOGIN, user=*****@*****.com, ip=[::ffff:*.*.*.152], port=[*]Click to expand...
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Jul 3, 2014
Since 3 Days the "daily maintenance script" isn't working anymore.
Task info
[table="width: 500, align: left"]
[tr]
[td]Task ID[/td]
[td]43315[/td]
[/tr]
[tr]
[td]Task name[/td]
[td]Run the daily maintenance script[/td]
[code]....
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Aug 6, 2007
at my logs, i can see this timeout error caused my mod_security at my rhes 4 server.
Code:
mod_security-message: Access denied with code 403. Error reading request body, error code 70007: The timeout specified has expired [severity "EMERGENCY"]
I didnt specify any mod sec rule about "timeout", what timeout is this about?
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Jul 8, 2015
When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:
[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out
[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12
In two servers the configuration is identical: CENTOS 7 and PLESK 12
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Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Oct 30, 2009
globichen can explain about this.
ping timeout happen frequently.
this is the 2nd time happen in a week
i've submit a ticket regarding about this
customer service replies with server is online.
i'm not bashing their service but frequently ping timeout really makes my business down lately.
Loading website takes a few min & even couldn't access to server due to ping timeout.
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Jul 28, 2008
I just installed a fresh new server with CSF
Soon I find out that my ping keeps dropping. The server was smoothly running, SSH is smooth, Website are loading fine, except I cannot ping my server. I disable SELINUX completely and it still doesn't help.
When I disable CSF, my server ping are responding back!
So I remove CSF installation and reinstall CSF, the same problem appear
How can I solve this issue?
My kernel is 2.6.18-92.1.6.el5PAE running on latest version of cPanel on CentOS 5.1
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Jun 26, 2014
This is applies to both Horde and roundcube webmail client software;
Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).
We have seen this behavior occur on multiple servers.
Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.
The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.
We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):
[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
And with Roundcube:
[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
Steps to reproduce:
- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)
This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?
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Jun 30, 2007
I use Plesk 8 and one of my site's SSL certificate will expire at July 5. So I need to renew it now. The SSL certificate was ordered from Godaddy and I've already got two new cert files form Godaddy: my-domain.crt and gd_bundle.crt. What should I do now?
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Oct 11, 2014
I've have a problem with a server : we have create as usual certificate with Tools > SSL certificates.
When we want to put certificate with the domain, we don"t have the "Secure your sites" menu in the "websites and domains" sub category.
Why ? How can i activate the certificate with the domain ?
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Oct 15, 2014
I have issue with qmail server. I want to update ssl certificate and for this i have replaced older servercert.pem with new servercert.pem file in /var / qmail/ control/. and restart service of qmail using qmailctl restart.But after updating this certificate my web browser still showing older certificate details.
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Sep 26, 2014
I installed a new ssl certificate, changed it to be default and secure Plesk, switched the IP to use it. Now I wanted to remove the old one but it shows me that there is still one usage of this cert and I can't remove it. But how can I find what is using it?
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Nov 3, 2014
I tried to remove the ssl certificate but although I have removed it from the IP I'm getting an error that it is still assigned to it. The solution in [URL] .... didn't work cause the Certificate field is grey out in my case.
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