Can't download a full plesk backup.
When i'm trying to download a backup from parallels plesk to local it takes like 3 minutes then timeout.
SO CentOS 6.6 (Final)
Plesk 12.0.18
Backup size: 1.82 GB
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get back to the backup manager overview, but the download doesn't start. There is no error message. Just nothing happens. I also searched in /opt/psa/admin/logs for an error log, but there is none.
From another thread I read the owner should be psaadm for /var/lib/psa as well as /var/lib/psa/dumps (and files/subfolders), on my server the owner is root for all those. But that thread was for plesk 8.
I have backup my domain with Backup Manager and it created 47 GB of backup. If I try to download I recive error 504. How can I download this backup?
View 4 Replies View RelatedI'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
I am using Plesk Panel 11.0.9 (latest updates applied) on CentOS 6.4. at Strato. Unfortunately I can not send email from outside of the server (thunderbird). As I am not familiar wwith mail server configuration at all I would expect that plesk panel does that for me (right?)
* I can send emails via web mail.
* I can receive emails in thunderbird, but sending runs into a timeout.
* The plesk firewall configuration does have a rule for smtp (but I don't see for which port), so I would expect it is not a firewall issue
* I would like to send with some security (starttls and encrypted password), but sending does currently also not work with any combination of (non-)security setting.
My domain has been migrated from another provider, I added it myself via Plesk panel later. The only mail-related change I did without plesk panel was to copy the mailboxes from my old server to /var/qmail/mailnames. But this should not effect sending email...
I have a problem with an account. The client connects and starts getting his mails, like this:
Jul 14 07:39:04 host courier-pop3d: LOGIN, user=*****@*****.com, ip=[::ffff:*.*.*.152], port=[*]Click to expand...
When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:
[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out
[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12
In two servers the configuration is identical: CENTOS 7 and PLESK 12
I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
This is applies to both Horde and roundcube webmail client software;
Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).
We have seen this behavior occur on multiple servers.
Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.
The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.
We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):
[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
And with Roundcube:
[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
Steps to reproduce:
- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)
This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?
I am running Debian 7.5 and after a recent re-install of plesk and the os I am unable to download any applications. As soon as I run install wordpress or any other application the download bar just sits at zero.
View 3 Replies View RelatedI have a client with a download file on 146 MB.Download speed is pretty slow and timeout out around 70MB..
View 2 Replies View RelatedIs there any way I can download Plesk admin manuals for offline use?
View 1 Replies View RelatedI was trying to update my Plesk Panel installation and got the following error:
It seems the auto updater can't download the needed files necessary to this operation.
OS: CentOS 5.7
Panel version:10.3.1
Trying to update to version: 12.0.18
ERROR LOG
Code:
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* epel: mirror.23media.de
* openvz-kernel-rhel5: mirror.fastvps.ru
[Code] .....
I have 2 problems:
Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.
Secondly I get the following in my syslog:
1 baby plesk sendmail[20189]: Error during 'check-quota' handler
I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
my site is suspend from hosting companey
then i ask him to open SSH
they open it and open ftp
but when i try to do Generate/Download a Full Backup
using cpanel say to me that i can not because of too space
my all space 5 gb
the i try to zip all directry file home directry
and i do it and take ll files
can i do Generate/Download a Full Backup using SSH and FTP
the hosting copany say to me that the didi not oofer users to trasnfer site and suspend it
how can i solve it
the site is one site of my friends and i try to help hem
i buy to him VPS but we waiting any cooand of SSH help us to Generate/Download a Full Backup
My backups aren't working for days now. I have noticed that on current backup status there is one backup stuck at 100% for several days now and it is preventing new scheduled backups from working.
there is no way to delete that backup, so how can I fix this, without rebooting the whole server?
I am trying to run backups to an off site location, however, I have noticed that even if I try on the server side, it will only backup 2gb, which when I check the backup, the file structure is there, but there arent any files in the backups.
View 8 Replies View RelatedI am having issues with the plesk backup manager. I set up my personal FTP personal repository in tools & settings, then backup manager. My ftp is secure with a specific port. here are my options:
FTP server hostname or IP: myipaddress":"port without quotes. Directory for backup files storage: complete also used /complete. Both correct username and password
Use passive mode checked
Use FTPS checked
Use password protection checked
Here is my scenario:
Personal FTP repository backups are set up with:
Create a multivolume backup
Volume size: 2047
Store backup in: Personal FTP Repository
max number of backups: 1
For some reason when I manually backed up the server with server repository, my storage went from 14gb to 6gb.. I have zero backups in both server repository and personal FTP repository because I deleted them. Now its stuck at 6gb, which seems that the backup is stored somewhere in the system and is not deleted.Where can I find this backup? I am using CentOS.
I upgraded Plesk 11.5 to the latest version 12.0.08 # 5 and now I can not configure the external FTP backup I get the error:Transport error: unable to list directory: Curl error: Timeout was reached. Also failing the backup shows this error: Unable to rotate dump: The dump rotation is failed with code '126 'at / opt / psa / admin / bin / plesk_agent_manager line 1041.
And this one:Can not upload file 'domains/domain.tld/backup_domain.tld_info_1406210716.xml' to ftp. Error code: 1..my SO Debian 6.0.8
We have a problem with a Plesk backup. We have about 300 domains, the scheduled task starts 23.30 and takes about 16 hours and thats not normal. Before it took about 9-10 hours for 'All configuration and content' and that was too long, so we set up for 'All configuration and content except mail'. It worked for a few days and then it started to take 14 - 16 hours for a server backup. We use Plesk 11.5 on CentOS 6 64bit.
View 4 Replies View RelatedI have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...
Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
[code]....
The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1
A load of my domains were backed up last night and they have been suspended ever since. I have tried the following:
1. Domains -> Backup Manager -> Back Up
2. tick off the box to the left of "Suspend domain until backup task is completed"
3. Tick off the box to the left of "Domain configuration"
4. Click "Back Up".
...That did not fix it
I've tried suspending/activating the domains, but I just receive "Error: Unable to activate the domain: The domain is suspended."
I've also logged into MySQL PSA database and run "update domainaliases set status=0 where status=2;" ...That did not fix it
I have checked and /var/www/vhosts/domain.com/conf/httpd.include file is missing.
I have also run the following command: /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
That did not fix it
if I try "/usr/local/psa/bin/domain -u mydomain.com -status enabled" I receive the following error message...
An error occurred during domain update: Turn on domain failed: /usr/share/tomcat5/conf/server.xml:1451: parser error : Extra content at the end of the document vice>
tomcatmng: Unable to parse tomcat server config /usr/share/tomcat5/conf/server.xml
I'm on the latest 11.0.9 Update #63