Plesk 12.x / Linux :: Page Not Found / Timeout / 502 Bad Gateway Error Creating Accounts
Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
I have noticed that for each new subscription I create Plesk automatically creates an FTP account. Further; I cannot delete this. (It seems the Remove button would allow me to delete additional FTP accounts but not the one added when the subscription was created).
I would like:
1) To delete these system created FTP accounts
2) To prevent it doing this in future. I would like to create subscriptions without FTP accounts.
I'd prefer to do it this way and leave the FTP server running. However; I am wondering about disabling FTP access altogether if I have to. I do use SFTP. I'm afraid my Linux knowledge is so limited I don't know if SFTP uses the FTP server; so if I turned off the ftp server whether that would prevent sftp access?
The motivation for doing this is that while I have 'customers' and subscribers in fact I am the only user and will transfer files to the server by SFTP and then move them around the server logged on via SSH. Since I'm not using FTP it seems sensible not to have all these accounts floating about.
Upgrade from 11.5 reported it had completed but when I log in, I get the grey bar on the left with various options - Hosting Services, Tools & Settings etc. (only Profile & Preferences works) and a main white screen with the words 'File Not Found' in large font black lettering.
I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:
502 Bad Gateway
nginx
This is the log: 2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"
We are running Plesk 12 (latest version) on openSuse 13.1. The web server is nginx as a proxy in front of Apache. We are running into a 502 Bad Gateway nginx error when trying to send data from a simple form to a php script.
The log shows: upstream prematurely closed connection while reading response header from upstream
It seems that Plesk does not configure nginx properly as some pages, especially pages that are accessed via https have broken headers. The headers of a page that is displaying
HTTP/1.1 400 Bad Request => Server => nginx Date => Sat, 26 Jul 2014 09:53:13 GMT Content-Type => text/html Content-Length => 166 Connection => close
under Plesk 12.0.18 PHPMyAdmin is failing to import a 3 MB SQL dump of a simple Joomla website. "Error 505 Bad Gateway", it says.It happens with other dumps too, some as small as ~500 KB. The format (SQL or ZIP) of the file uploaded doesn't seem to matter, because the upload itself seems to work; it seems it's the post-processing what is raising the error.
The funny thing is that the import itself seems to work (the contents of the SQL dump are imported), but the error message appears and causes confusion and support requests from our clients./var/log/sw-cp-server/error_log says:
2015/05/15 03:19:31 [error] 10215#0: *5 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XX. XXX. XXX, server: , request: "POST /domains/databases/phpMyAdmin/import.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxx. xxxxxxx.com:8443", referrer: URL.....To me it sounds like a timeout.
This seems to be a "popular" error among Plesk users, and I have tried this, this and this with no luck.
I have a problem with my server. I am trying to make a subdomain, and it isn't working. I create it like how in all tutorials says here( click here ) . I completed all fields, but when i try to open the subdomain in a browser page, it's telling me, page not found / page doesn't exist. I have a dedicated server on window server 2008 for my website with a dedicated IP.
We found 502 Bad Gateway error Nginx on multiple domain "currently troissoeursetunfrere.com is a wordpress site e-commerce" and also malittleboutique.com ecommerce wordpress, possibly to fix this problem we have followed this tutorial " [URL] ....
Im facing problem from last 48 hours when i try to access my site
www.yourdomain.com/forum
then it showing me error Page not found Not Found
The requested URL /forum was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
and when i checked this forum folder through shell and cpanel then its there and when i try to access it through [url] then its working fine does any of you know whats the problem was plz help me my site was already closed from 48 hours God Bless you
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found. file: /usr/share/aps_php/aps_php.php line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à ,ö,ç etc...
On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)...
I'm getting following errors while migrating my accounts from latest version of cPanel:
Code: Warning:
Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.
Because of that none of my accounts can't be migrated.
i own a smal lVPS and am offering some people reseller hosting. My VPS runs plesk and unfortunately i have only had experience with cpanel. How can i make the users be able to create other accs like a reseller?
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/' [Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
Today at 12.50 pm my (ubuntu 14.04.1 LTS) server running plesk 12.0.18 suddenly stopped serving websites. Any attempts to access a webpage on any vhost returned the 502 bad gateway using Nginx error messsage.When I looked at the nginx logs, I found messages like:
Connection refused) while connecting to upstream, client: m.m.m.m, server: , request: "GET /server-status HTTP/1.0", upstream: URL....
Restarting apache & nginx (/etc/init.d/apache2 restart & /etc/init.d/nginx restart) made no difference and I had to reboot to restore http access.
Strangely if I browsed with port 7080 specified (i.e. http://n.n.n.n:7080), this worked fine for all vhosts, so apache (which I believe is listening on this port while nginx listens on port 80) is working fine - nginx is just not able to pass stuff to it?
this is a fresh Plesk 12 installation on a Dedicated Server, on Debian 6. I haven't installed a License key yet.When i tried to run MIgration Manager, the loading was taking forever. Also, when i try to enter Webserver Configurations Troubleshooter, i get 502 Bad Gateway nginx error.In the /var/log/sw-cp-server/error_log i get this error:
Code: 2015/06/17 11:42:47 [error] 3918#0: *52 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: A.B.C.D, server: , request: "GET /modules/configurations-troubleshooter/index.php/index/list HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "X.X.X.X:8443", referrer: "https://X.X.X.X:8443/admin/module/list?context=modules" When i try to insert a Plesk License, i also get this error:
