Plesk 12.x / Linux :: Page Not Found / Timeout / 502 Bad Gateway Error Creating Accounts
Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Aug 7, 2014
When I use the /usr/local/psa/admin/bin/mailmng script to update the password for a mail account, the account is removed:
Code:
[root@www postfix]# /usr/local/psa/admin/bin/mail_auth_view
Authentication database contents:
+--------------------------------------+-----+--------------------------------------+
| address |flags| password |
+--------------------------------------+-----+--------------------------------------+
| ...<SNIP>... | | |
| eric@example.com | | ********* |
| ...<SNIP>... | | |
+--------------------------------------+-----+--------------------------------------+
Flags
[Code].....
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Apr 30, 2007
PHP pages on my server are not responding. Following message appears in Logs:
Unknown(): Unable to load dynamic library 'c:program filesswsoftpleskadditionalphpextensionsphp_curl.dll' The specific module could not be found.
Plesk 7.5.6 Control Panel
PHP 4.3 is installed on server.
It was working perfect till last night. How can I fix this, any advice?
The php_curl.dll is available in above location and have correct permissions.
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Dec 26, 2013
I have noticed that for each new subscription I create Plesk automatically creates an FTP account. Further; I cannot delete this. (It seems the Remove button would allow me to delete additional FTP accounts but not the one added when the subscription was created).
I would like:
1) To delete these system created FTP accounts
2) To prevent it doing this in future. I would like to create subscriptions without FTP accounts.
I'd prefer to do it this way and leave the FTP server running. However; I am wondering about disabling FTP access altogether if I have to. I do use SFTP. I'm afraid my Linux knowledge is so limited I don't know if SFTP uses the FTP server; so if I turned off the ftp server whether that would prevent sftp access?
The motivation for doing this is that while I have 'customers' and subscribers in fact I am the only user and will transfer files to the server by SFTP and then move them around the server logged on via SSH. Since I'm not using FTP it seems sensible not to have all these accounts floating about.
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Jul 11, 2014
Upgrade from 11.5 reported it had completed but when I log in, I get the grey bar on the left with various options - Hosting Services, Tools & Settings etc. (only Profile & Preferences works) and a main white screen with the words 'File Not Found' in large font black lettering.
see attached screen shot and log file.
trying to restart psa gives the following
[root@eateasy /]# /etc/init.d/psa start
Starting psa... Starting sw-engine-fpm: done
Starting xinetd service... done
Starting sw-cp-server service... failed
[Code].....
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Jan 14, 2015
I have a server with the latest version of plesk and centos.
The main site is Articoli Promozionali
Until now kept on the server active both apache and nginx.
Tonight I tried to disable apache leaving only nginx.
That raises the error: 502 bad gateway NGINX at all sites on that server.
To use nginx i need to keep active apache?
What can cause that error?
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Jun 27, 2014
I have upgraded from 11.5 to 12, and now if I try to open Plesk on the port 8443 I have this error:
502 Bad Gateway
nginx
This is the log:
2014/06/27 18:25:13 [crit] 1629#0: *2 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 79.49.206.176, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "87.106.85.233:8443"
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Jul 26, 2014
We are running Plesk 12 (latest version) on openSuse 13.1. The web server is nginx as a proxy in front of Apache. We are running into a 502 Bad Gateway nginx error when trying to send data from a simple form to a php script.
The log shows: upstream prematurely closed connection while reading response header from upstream
It seems that Plesk does not configure nginx properly as some pages, especially pages that are accessed via https have broken headers. The headers of a page that is displaying
HTTP/1.1 400 Bad Request =>
Server => nginx
Date => Sat, 26 Jul 2014 09:53:13 GMT
Content-Type => text/html
Content-Length => 166
Connection => close
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May 26, 2015
under Plesk 12.0.18 PHPMyAdmin is failing to import a 3 MB SQL dump of a simple Joomla website. "Error 505 Bad Gateway", it says.It happens with other dumps too, some as small as ~500 KB. The format (SQL or ZIP) of the file uploaded doesn't seem to matter, because the upload itself seems to work; it seems it's the post-processing what is raising the error.
The funny thing is that the import itself seems to work (the contents of the SQL dump are imported), but the error message appears and causes confusion and support requests from our clients./var/log/sw-cp-server/error_log says:
2015/05/15 03:19:31 [error] 10215#0: *5 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XX. XXX. XXX, server: , request: "POST /domains/databases/phpMyAdmin/import.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxx. xxxxxxx.com:8443", referrer: URL.....To me it sounds like a timeout.
This seems to be a "popular" error among Plesk users, and I have tried this, this and this with no luck.
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Jun 21, 2014
I have a problem with my server. I am trying to make a subdomain, and it isn't working. I create it like how in all tutorials says here( click here ) . I completed all fields, but when i try to open the subdomain in a browser page, it's telling me, page not found / page doesn't exist. I have a dedicated server on window server 2008 for my website with a dedicated IP.
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Feb 18, 2015
Our server : [URL] .....
plesk v11 (64BITS)
PROBLEM DESCRIPTION
We found 502 Bad Gateway error Nginx on multiple domain "currently troissoeursetunfrere.com is a wordpress site e-commerce" and also malittleboutique.com ecommerce wordpress, possibly to fix this problem we have followed this tutorial " [URL] ....
we perform the following operations:
sudo apt-get remove php5 php5-cgi php5-fpm
sudo apt-get install php5 php5-cgi php5-fpm
Following these operations we lost access to cpanel.
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Dec 14, 2007
Im facing problem from last 48 hours when i try to access my site
www.yourdomain.com/forum
then it showing me error Page not found
Not Found
The requested URL /forum was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
and when i checked this forum folder through shell and cpanel then its there and when i try to access it through
[url]
then its working fine does any of you know whats the problem was plz help me my site was already closed from 48 hours God Bless you
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May 15, 2015
since yesterday I'm receiving this errors on some website: see attachment
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Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Jul 4, 2014
When I try to create an email address with this command
./mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr
i get this message error and i don't understand why
-bash: ./mail: No such file or directory
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Jul 14, 2015
My panel suddenly stop works to create databases from client account.This error shows:
Internal error.
PHP Notice: Undefined variable: dbType
From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Jul 21, 2015
I have reboot the system and I have follow messing when i will open the plesk panel:
ERROR: Class 'vz' not found (Manager.php:142)
What can I do?
When I make /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
Then I become follow messing from log /var/log/plesk/install/plesk_12.0.18_repair.log, see the attachment.
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Jun 19, 2014
After upgrading Plesk today the panel is reachable however the content area displays the message "File not found." for all pages.
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Jul 7, 2015
I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.
I have applied this => [URL] ...
But problem is not solved this time I am getting same error but different UID number.
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May 28, 2014
I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à ,ö,ç etc...
On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)...
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Jun 29, 2015
I tried access my plesk box via http://ipaddress:8443 but am met with an web page not available error. I checked my disk df -h and found
/dev/mapper/VolGroup00-LogVol00 Use% is at 100%. What can I clear out to get it up and running again?
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Apr 4, 2009
Is it possible to have a master 404 page that is applied to all the people on our hosting?
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Jul 2, 2014
If I go to Hosting Services - Domains and try to switch page, i get this error:
plesk TypeError: item.owner Name is null undefined
And beyond that point, no domains are displayed in Domains...
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Oct 15, 2014
I'm getting following errors while migrating my accounts from latest version of cPanel:
Code:
Warning:
Couldn't get 'cgi_bin_mode' attribute for domain where cgi-bin dir is '' and docroot dir is '/home/inofash/public_html'. Domain will be migrated in that way as if its cgi-bin directory was located under docroot.
Because of that none of my accounts can't be migrated.
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Oct 6, 2007
i own a smal lVPS and am offering some people reseller hosting. My VPS runs plesk and unfortunately i have only had experience with cpanel. How can i make the users be able to create other accs like a reseller?
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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May 28, 2014
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
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Oct 30, 2014
Today at 12.50 pm my (ubuntu 14.04.1 LTS) server running plesk 12.0.18 suddenly stopped serving websites. Any attempts to access a webpage on any vhost returned the 502 bad gateway using Nginx error messsage.When I looked at the nginx logs, I found messages like:
2014/10/30 14:48:00 [error] 3099#0: *101 connect() failed (111:
Connection refused) while connecting to upstream, client: m.m.m.m, server: , request: "GET /server-status HTTP/1.0", upstream: URL....
Restarting apache & nginx (/etc/init.d/apache2 restart & /etc/init.d/nginx restart) made no difference and I had to reboot to restore http access.
Strangely if I browsed with port 7080 specified (i.e. http://n.n.n.n:7080), this worked fine for all vhosts, so apache (which I believe is listening on this port while nginx listens on port 80) is working fine - nginx is just not able to pass stuff to it?
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Jun 17, 2015
this is a fresh Plesk 12 installation on a Dedicated Server, on Debian 6. I haven't installed a License key yet.When i tried to run MIgration Manager, the loading was taking forever. Also, when i try to enter Webserver Configurations Troubleshooter, i get 502 Bad Gateway nginx error.In the /var/log/sw-cp-server/error_log i get this error:
Code:
2015/06/17 11:42:47 [error] 3918#0: *52 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: A.B.C.D, server: , request: "GET /modules/configurations-troubleshooter/index.php/index/list HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "X.X.X.X:8443", referrer: "https://X.X.X.X:8443/admin/module/list?context=modules"
When i try to insert a Plesk License, i also get this error:
Code:
2015/06/17 10:29:17 [error] 5643#0: *81 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: A.B.C.D., server: , request: "POST /server/
key_upload.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "X.X.X.X:8443", referrer: "https://X.X.X.X:8443/server/key_upload.php"
I followed this KB article 118757 but no luck. Also, the server resources are at the lowest usage and there is >2 TB disk space available.
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