Plesk 11.x / Linux :: Sending Via SMTP Causes Timeout?
Jul 14, 2013
I am using Plesk Panel 11.0.9 (latest updates applied) on CentOS 6.4. at Strato. Unfortunately I can not send email from outside of the server (thunderbird). As I am not familiar wwith mail server configuration at all I would expect that plesk panel does that for me (right?)
* I can send emails via web mail.
* I can receive emails in thunderbird, but sending runs into a timeout.
* The plesk firewall configuration does have a rule for smtp (but I don't see for which port), so I would expect it is not a firewall issue
* I would like to send with some security (starttls and encrypted password), but sending does currently also not work with any combination of (non-)security setting.
My domain has been migrated from another provider, I added it myself via Plesk panel later. The only mail-related change I did without plesk panel was to copy the mailboxes from my old server to /var/qmail/mailnames. But this should not effect sending email...
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Jun 3, 2008
i have this weird problem of emails not gettign delivered and i am hosting with theplanet. Every email is sitting on the queue and not delivered.
i checked with dnsreport and it says
Timed out [Last data sent: [Did not connect]]
and my exim_mainlog shows
R=dk_lookuphost defer (-1): host lookup did not complete
2008-06-03 04:49:59 SMTP command timeout on connection
i have restarted exim, checked firewall and still i am unable to fix my problem!
update:
i again checked with dnsreport and my nameservers are failing
NS FAIL NS A timeout occurred getting the NS records from your nameservers! None of your nameservers responded fast enough. They are probably down or unreachable. I can't continue since your nameservers aren't responding. If you have a Watchguard Firebox,
it's due to a bug in their DNS Proxy, which must be disabled (31 Jul 2006 UPDATE: several years after being informed of this, there is a rumor that there is a fix that allows the Watchguard DNS proxy to work).
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Feb 23, 2015
actually i want to know is this sending this email by my smtp server?
Feb 23 14:49:36 nsxxxxxx /var/qmail/bin/relaylock[9836]: /var/qmail/bin/relaylock: mail from 187.5.81.179:51251 (187-5-81-179.bsaco701.dsl.brasiltelecom.net.br)
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: Handlers Filter before-queue for qmail started ...
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: from=Frederick59c@brasiltelecom.net.br
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: to=info@xxxxxxxxxx.be
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: handlers_stderr: SKIP
[code]....
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Apr 8, 2015
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
↑
Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Jun 29, 2015
Can't download a full plesk backup.
When i'm trying to download a backup from parallels plesk to local it takes like 3 minutes then timeout.
SO CentOS 6.6 (Final)
Plesk 12.0.18
Backup size: 1.82 GB
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Jul 14, 2015
I have a problem with an account. The client connects and starts getting his mails, like this:
Jul 14 07:39:04 host courier-pop3d: LOGIN, user=*****@*****.com, ip=[::ffff:*.*.*.152], port=[*]Click to expand...
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Jul 8, 2015
When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:
[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out
[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12
In two servers the configuration is identical: CENTOS 7 and PLESK 12
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Jul 26, 2015
I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.
One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.
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Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Jun 26, 2014
This is applies to both Horde and roundcube webmail client software;
Using Plesk 11.5.30 with Horde 5.1.5 or roundcube 0.9.5 on CentOS Linux release 6.5 (Final).
We have seen this behavior occur on multiple servers.
Clients experienced slow to no response after executing a search, which eventually results in a failed to communicate with the server-error in the webmail client.
The Apache server log shows script time-out errors when searching larger mailboxes (i.e. larger than 950 MB), this does not happen on smaller mailboxes.
We have seen errors like the following in the Apache server error log with Horde (personal data like IP-address and domain name are x'ed out):
[Thu Jun 19 14:55:06 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
[Thu Jun 19 14:55:06 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: ajax.php, referer: http://webmail.xxxxxxx.com/imp/dynamic.php?page=mailbox
And with Roundcube:
[Tue Jun 17 13:02:04 2014] [warn] [client xx.xxx.xxx.xxx] mod_fcgid: read data timeout in 45 seconds, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
[Tue Jun 17 13:02:04 2014] [error] [client xx.xxx.xxx.xxx] Premature end of script headers: index.php, referer: https://webmail.xxxxxxxxxxx.com/?_t...d=19445&_mbox=INBOX&_caps=pdf=0,flash=1,tif=0
Steps to reproduce:
- use a large mailbox (950 MB or higher)
- login to the webmail (Horde or roundcube)
- do a search in the search field on the top right
- the time-out error should appear in the server Apache error log (after at least 45 seconds)
This seems like an inefficiency or bug in the search query that searches the user's mailbox. Is there any other way we can prevent this issue and the error messages?
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Oct 19, 2007
I got plesk 8.2 on a linux machine (CentOS 4.3).
I'm having probs sending emails.
I created a few email accounts for a client. they can receive emails with no prob.
however, if I set my server as the outgoing server, they are unable to send emails.
could I be missing some packages?
I'm using smtp.domainname.com as setting.
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Oct 17, 2007
I have a customer that wants to send emails using Exim and SMTP (using outlook), withouth authentication. Now.. the big question is ... how can I configure the Exim server to work withouth any authentication?
I know the risks of this withouth any authentication, but is my customer's server and he want to work in this way.
He is also asking if he is able to send emails withouth authentication using SMTP for certain IP addresses.. is that possible? Can be done for only 1 domain, or for the entire server?
Im using Exim 4.6.8 and RHE 4 + cPanel.
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Nov 8, 2014
I have a Plesk v12.0.18_build1200140606.15 os_CentOS 6 server. using postfix
And Lots of spam is send from my server.
I tried: [URL] .... but with no results.
on the moment the /var/log/maillog file is over 5,5GB
and the /var/log/maillog.processed is over 7,2GB and splitted into multiple .gz files
What can I do to find the source of the problem and stop it ?
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Apr 30, 2015
I have a dedicated server with Linux. I have the following problem. Someone has hack my server and is sending illegal newsletters. My hosting sent me an abuse message and in the mailserver logfiles i see that is sending all the time.
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Jul 24, 2014
Somebody is sending spam from my postfix server.
How can I locate the domain causing the problem?
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Dec 4, 2014
In Server-Wide Mail Settings I have set up the SMTP IP to: 74.208.4.223 but my server remains binding the SMTP service to 74.208.79.148.
As I could see there is a known issue: [URL] .....
I could not follow the instructions because I do not know how to insert queries in plesk database.
In meantime I have tried other workaround as described here: [URL] ..... but it did not work.
My plesk is: 12.0.18 Update #26, last updated at Nov 28, 2014 09:18 PM
This is a dedicated host...
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May 23, 2014
I would like to close port 25 and use other port for SMTP service and so avoid a lot of attempts to Access my SNTP port.
I followed all the steps in [URL] ... included the last one, about close port 25 from external.
And now qmail can send mails but can not receive from external senders. Is there any solution for solve it? or qmail must listen port 25?
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Jun 17, 2014
I've a problem with a server with Postfix. Emails (smtp) are refused by an operator because there is too many mail sent in a few moment.
With Qmail, we make this config :
1) we create file concurrencyremote
# vi /var/qmail/control/concurrencyremote
with the value 3
2) we restart Qmail and it's ok
With Postfix, we make that :
1) we modify the file /etc/postfix/main.cf
default_destination_concurrency_limit = 3
2) In /etc/postfix/transport :
wanadoo.com slow ;
wanadoo.fr slow ;
orange.fr slow ;
orange.com slow ;
laposte.net slow ;
.wanadoo.com slow ;
.wanadoo.fr slow ;
.orange.fr slow ;
.orange.com slow ;
3) After :
#postmap /etc/postfix/transport
4) In /etc/postfix/master.cf :
slow unix - - n - 5 smtp -o syslog_name=postfix-slow -o smtp_destination_concurrency_limit=3 -o slow_destination_rate_delay=1
5) In /etc/postfix/main.cf :
slow_destination_recipient_limit = 20
slow_destination_concurrency_limit = 3
And we modify :
transport_maps = hash:/var/spool/postfix/plesk/transport, hash:/etc/postfix/transport
6) At the end :
# /etc/init.d/postfix reload
But it doesn't work. Operator "Orange" refused emails.
In maillog, we have :
dsn=4.3.0, status=deferred (mail transport unavailable)
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Apr 11, 2009
I have a website with a 70,000 user email subscriber database. we currently send all emails from a dedicated mail server sitting in our office. its very old, unreliable and our emails are constantly going to peoples junk.
i've looked into things like campaign monitor, which looks great, but our custom made email system is already in place and all we really need is a dedicated and safe smtp server to use for the actual sending of the mail.
i've looked at things like SMTP2go which i have used when overseas and works great, but i'm looking for something more designed for sending of mass mailouts, as well as the day-to-day emails sent from the site (signup confirmations, forgotten password reminders, etc)
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Aug 5, 2014
Since the last update I am having constant troubles with email accounts when sending or replying to email messages.
This is the message I am getting:-
"error sending your message: Service unavailable - try again later"​
This is our system and the software is the Parellels with Business Manager and stuff.
OS CentOS 6.5 (Final)
Plesk version 12.0.18 Update #10, last updated at Aug 4, 2014 05:00 AM
The system is up-to-date; last checked at Aug 3, 2014 04:44 AM​
This is what the error looks like in the log file located at /usr/local/psa/var/log/maillog
Aug 6 11:54:08 host spamd[28992]: spamd: connection from localhost [127.0.0.1] at port 37548
Aug 6 11:54:08 host spamd[14212]: prefork: child states: II
Aug 6 11:54:08 host courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Aug 6 11:54:08 host courier-imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=12, sent=365
[Code] ....
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Mar 13, 2015
My postfix is sending huge amounts of e-mail that I was forced to stop postfix.
Even if I set relaying to closed, disable message submission and disable sendmail spam is still being send..
Outgoing mail control reports nothing at all, and if I check my server with online tools to be sure it is not relaying everything is reported fine.
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Sep 24, 2014
Suddenly my plesk 11.5.30 #47 stops sending notification mails to Administrator email. What can I check to solve the problem.
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Jun 5, 2014
I use whmcs to bill my cusotmers. when a account is created, plesk sends mail from admin email and name to customer as below,
A new domain name has been created.
Domain name: xxx.xxx
Domain name owner: xxxx xxxxx
IP address associated with the domain name: xxx.xxx.xxx.xxx
How can I disable it ? it ends up in spam and I just don't want customers to receive it.
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Jun 21, 2014
I need to sending health notification emails to another email.
I change admin : /usr/local/psa/bin/init_conf --update -email xxx@xxx.xx
Admin change, but health notification email not change.
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Dec 11, 2014
When I send files to my through FTP, the server cuts connection and I get this message in messages log file
FAIL: ftp per_source_limit from xxx.xxx.xxx.xxx
xxx.... my IP
And I've observed the connection is closed and opened during the transfer.
I avoid disconnection adding per_source=unlimited in /etc/xinetd.d/ftp_psa
But I see this entry in the same message log
mod_delay/0.7: unable to open DelayTable '/var/proftpd.delay': No such file or directory
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Jun 25, 2015
I am having trouble with setting up an email account to set up the email I go to Mail > Create Email Address > and enter email address (info@example.com) and check the "access to control panel" and create a password and also check "mailbox" .
But in the email client, when I go to use SMTP and I enter the following info:
- SMTP Server: example.com
- username: info@example.com
- password: password I created above
- port 25
- user TLS
I get this error: Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information.
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