Plesk 11.x / Linux :: Slow SMTP Response From Qmail

Jun 16, 2015

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.

The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.

The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.

From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.

I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.

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Qmail Slow Response

May 9, 2007

I have Qmail installed on my Centos box. There seems to be some problem with connection because when I run DNSreport from dnsstuff.com on it it shows me that it cannot connect to mailserver.

I tried telnet from local and this is what happened...

telnet mail.mydomain.com 25
Trying XXX.XXX.XXX.XXX...
Connected to mail.mydomain.com (XXX.XXX.XXX.XXX).
Escape character is '^]'.

then nothing happens for a while (about 30s)
and then I receive this greetings message:

220 [mydomain.com] ESMTP NO UCE/SPAM on this server ESMTP

How can I speed up this process? Are there any lookups possible or what?

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I want to add a new port for SMTP (1024) as a client's ISP block 25, 587 and 2525. I tried following this guide: [URL] ... but it doesn't work with Parallels Plesk Panel 11.5 ...

How to add an additional SMTP port to Qmail in Plesk 11.5?

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May 26, 2014

Just got a strange problem on my plesk server. (11.0.9)

Qmail isn't working...

In Home>Tools & Settings>Services management SMTP "Server (QMail)" is stoppped.

When I try to start it, it say "Information: Please allow for some time for the service to start." but never starts...

In command line i try to restart it with "service qmail restart" and it says "OK" also if i run "service qmail status" it says "qmail-send (pid 2880) is running..."

but, it really doesn't work... queue is getting bigger and smtp isnt responding...!

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Plesk 11.x / Linux :: SMTP Service (qmail) Stops Responding On Port 25

May 19, 2015

Since 15.05.2015 smtp experiencing problems.

Smtp service (qmail) stops responding on port 25:
# time telnet localhost 25
Trying 127.0.0.1...
quit
quit
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
quit
quit
Connection closed by foreign host.

real 4m10.629s
user 0m0.000s
sys 0m0.002s

After server restart or sometimes apache stop or ixnetd restart its responding for a some random time, and then again it stops to respond. Plesk panel show it as stopped but qmail itself running in memory, and does other its work, it just stops responding at port 25, or responds with a huge delay.

I've tried change it to postfix, reconfigured with mchk, repaired with repair.sh -r, disabled and uninstalled parallels antivirus, antispam, dnsbl, disabled firewall, disabled smtp lock. Checked apache, dns. Enabled submission port which works when 25 port doesnt, but i need working 25 port.

Nothing solves problem, its just stops responding after some random time. There is no errors on maillog.

I think this problem occured after recent plesk microupdate, because i didn't do anything to server configuration in last months.

This article says it might be dnsbl [URL] .... but it disabled(from plesk panel) on my server, maybe there is way to focefully kill any relation to dnsbl?

Plesk info:
OS Red Hat Enterprise Linux Server 5.9 (Tikanga)
Panel version 11.5.30 Update #50, last updated at May 18, 2015 05:21 PM
The system is up-to-date; last checked at May 17, 2015 10:56 PM

update: xinetd restart is definitely brings smtp alive, but it goes off after random period of time (5min ~ couple hours)

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Jun 9, 2009

I have a dedicated server that I am renting that appears to randomly respond very slowly for some reason (pings are between 90-4000ms with about 75% packet loss).

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Originally, when this problem was happening we were getting an abnormally high about of traffic but a reboot always fixed the issue. I've checked every where I can think of but I cannot find anything out of the ordinary.

ight now we're averaging less than 2Mbps in traffic, the CPU load is less than 0.75, the memory usage is at 55% with no swap being used, Apache connections are normal, no active SSH, FTP, or mail connections, I've restarted all services which had no impact, I've checked the access and error logs but can't see anything out of the ordinary.

I have a ticket open with the data center but I'm trying to figure this out on my own to fix whatever is causing this so I can move my data over to a new server we just got setup over the weekend in a local data center.

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Dec 20, 2008

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Their first two responses were within 4-5 hours, which is bearable. However, yesterday, I actually needed to order more IPs and posted a new reply. I have yet to receive a reply after over 12 hours and my client has been left waiting to receive the additional IPs he ordered.

I haven't been with Limestone long, and I haven't had much other experience with their support, but I was unsure what else to do other than post this here and hopefully get a resolution.

I know their servers are unmanaged and pretty cheap, but I think they should still take the time to answer tickets in a decent amount of time.

Has anyone had similar experiences with Limestone?

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Oct 6, 2008

I recently made a shift to FDC for one of my servers that I use for downloadable content.

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I'm using about 10/15mbps on the server according to my cPanel statistics. I just wanted to ask here prior to contacting FDC on this, whether this slow server response time has something to do with the bandwidth port, or perhaps the server's RAM, CPU, etc? Given I'm using quite minimal bandwidth on the port, should I consider having them fix this or upgrade the server instead?

And if I had to upgrade, would I need to upgrade the port or the RAM, or both for this?

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This is in regard to ongoing stress I've had over this server from DN...

Keep in mind this is a NEW server order; my first with this company.

I was assigned IPs that appear to be on multiple spam block lists. The "biggest" problems are mail being dumped to bulk by yahoo and dumped to bulk or completely black holed by hotmail. It was also blocked by comcast, mail.ru, and anyone who uses SORBS (those are the only ones I KNOW about so far). This helps reinforce the suspicion that bulk mail was being delivered from the IPs at some point.

I Contacted support at 9PM on the 13th and was referred to abuse. Only after complaining again on the 17th, was I told they requested removal from ONE of the blacklists and they would "look into" the others. I replied saying I wanted new IPs or I would request a refund and that I did not feel the service I recently purchased was actually delivered.

Now here is the part that is giving me the feeling this will not end well for me; I no longer see the abuse department ticket when I log into their ticket system.

What If I ordered the server to use as a mail server? Am I out of line for finding a new server unable to deliver mail to the hotmail/yahoo inbox unacceptable?

Telling my customers to wait and maybe someday their mail will be delivered to the major free mail services is not the kind of reputation I want to have. Its feels like I was sold a problem someone else created and am expected to wait an unspecified amount of time to see if it can be resolved. I do not feel its fair to be left hanging while waiting for white listing attempts on IPs I did not soil in the first place.

I really hate bulk mailers and spammers. : /

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About the middle of the month I started to get SMTP service down messages from a service monitor site I had signed up with. Initially I wasn't concerned but I started to get at least one notice a day. I decided to monitor the server a bit more closely so I setup a virtual appliance on my home server to monitor SMTP response times a bit more frequently -- I let the monitoring application run for a few days to gather data and noticed an unusual trend.

SMTP response times would spike dramatically during business hours -- up to almost 19 seconds at some times. However after business hours and on the weekends response times would return to normal.

My mail volume is really low for my VPS so I don't think it is the problem -- I even ran a mail stress test and pushed close to 500 messages through in 30 minutes (more than I normally get in a day) and I didn't see any SMTP response time spikes. I have also set up monitors to watch some other sites I have running on shared servers with other providers and do not see any unusual SMTP response issues with them at all.

system information is below:

Linux OS: CENTOS
Kernel Version: 2.6.18-028stab053.4
Hardware Information: VPS (1500MB RAM)
Exim Version: Exim version 4.69 #1 built 16-Mar-2009 16:41:00
Spamd Version: SpamAssassin Server version 3.2.4
running on Perl 5.8.8

Control Panel: CPANEL/WHM

TOP:
------------------------------
top - 13:26:06 up 2 days, 19:23, 1 user, load average: 0.00, 0.00, 0.00
Tasks: 54 total, 2 running, 52 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 1572864k total, 206196k used, 1366668k free, 0k buffers
Swap: 0k total, 0k used, 0k free, 0k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
1 root 15 0 1984 648 560 S 0 0.0 0:02.76 init
1590 nobody 16 0 61400 22m 10m S 0 1.5 0:07.71 httpd
1992 root 18 0 35112 31m 2196 S 0 2.1 0:15.58 spamd
7196 root 34 19 3744 1768 840 S 0 0.1 0:00.15 cpanellogd
7256 root 18 0 8464 5964 1772 S 0 0.4 0:31.80 tailwatchd
7292 root 18 0 5800 3776 936 S 0 0.2 0:00.00 cphulkd.pl
7321 root 23 0 14684 7580 440 S 0 0.5 0:00.00 cpdavd
7427 root 15 0 15152 12m 1492 S 0 0.8 0:15.25 lfd
7491 nobody 15 0 62004 23m 11m S 0 1.5 0:04.87 httpd
7599 root 15 0 27388 24m 2168 S 0 1.6 0:05.53 spamd
7661 nobody 15 0 61776 23m 11m S 0 1.5 0:03.90 httpd
7907 nobody 18 0 61724 22m 10m S 0 1.5 0:04.60 httpd
9710 root 18 0 3212 1116 576 S 0 0.1 0:00.70 crond
12179 root 15 0 18348 8036 988 S 0 0.5 0:00.67 cpsrvd-ssl
13727 root 15 0 9924 2848 2296 R 0 0.2 0:00.03 sshd
16016 nobody 15 0 60652 21m 10m S 0 1.4 0:05.26 httpd
16017 nobody 15 0 61984 22m 10m S 0 1.4 0:07.89 httpd

-----------------------------

vmstat 5 5
-----------------------------

procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
0 0 0 1367104 0 0 0 0 29 6 0 21 0 0 100 0 0
0 0 0 1366616 0 0 0 0 0 0 0 19066 0 0 100 0 0
0 0 0 1366284 0 0 0 0 0 0 0 25372 0 0 100 0 0
0 0 0 1366868 0 0 0 0 4 3 0 19395 0 0 100 0 0
0 0 0 1366904 0 0 0 0 0 0 0 19464 0 0 100 0 0

-----------------------------------

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I am a new user of Plesk 11.5.30 struggling to understand how qmail is configured.

I intend to install ezmlm to work with qmail but the installation guide assumes that the qmail installation is set up per LWQ (Life with qmail - see URL....

For example the following are quotes from LWQ:All of qmail's system configuration files, with the exception of the .qmail files in ~alias, reside in /var/qmail/control.A series of configuration files resides under /var/qmail/users.

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This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.

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I have a problem to send email using qmail to 1 company.

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The problem happen just when i send email to this companytwo only....

when i run this command to check

tail -f /var/log/qmail/send/current

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How to i fix this problem....

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Jul 21, 2015

I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running..

root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 25109 0.0 0.0 104952 3032 ? S 21:58 0:00 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64 --service-mode=components --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

But after waiting 20 minutes, the browser never loaded and the two proceses remain. So I killed both processes and removed /tmp/psa-installer.lock and started again. The same thing happened.

Is there a way to fix this? If not, is there an easy way to switch MTAs from the command line?

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Jul 11, 2015

I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where.

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qmail: 1436646171.830486 delivery 6: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_170.49.86.238.

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I also Tested the same for Apache2.2 Forward Proxy it is very fast and good.

May I know what is the Problem in Apache 2.4

Is there any Issues in proxy modules (mod_proxy,mod_proxy_connect.so,mod_proxy_http.so) in Apache2.4

This is the same configuration i used for Apache2.2 and Apache2.4

##########################################################################
## Apache Forward proxy
##########################################################################
<IfModule !proxy_module>
LoadModule proxy_module modules/mod_proxy.so
</IfModule>

<IfModule !proxy_connect_module>
LoadModule proxy_connect_module modules/mod_proxy_connect.so

[Code] ....

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POP3 connection working well.

OS RedHat Linux 2.4.25

[root@host smtp]# tail /var/log/qmail/smtp/current
@400000004733722622dcef34 tcpserver: status: 16/20
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@4000000047337226230be6a4 db_ping() is re-calling open_db!
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@400000004733722623ad3b6c tcpserver: pid 6923 from 76.65.180.227
@400000004733722625a588fc -Table 'vpopmail.relay' doesn't exist-db_close() called!
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and ps -aux return approx 10-15 lines with:
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Feb 12, 2015

Mail isn't leaving the queue, it's returning this error

Feb 12 23:12:01 XXXX postfix-local[64360]: System error .qmail: Permission denied
Feb 12 23:12:01 XXXX postfix-local[64360]: Wrong permissions for .qmail

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The OS is CentOS.

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I'm using Plesk 11.5.50 CentOS 6.5 64bit with Qmail. I have installed a SSL certificate on mail server "mail.company.tld" and is running successfully with smtp/pop3/imap4 daemon. Every user agent uses "mail.company.tld" for smtp/pop3/imap4. The qmail name is "mail.company.tld" (file me). The server has about 300 domains and 1000 accounts.

Now we want to add a new SSL certificate, called "mail.newcompany.tld", and use it only for certain domains. I would like to know if is possible to use the new SSL "mail.newcompany.tld" for a specific mail domain without using the old SSL "mail.company.tld" that isn't expired yet. From Plesk Panel I haven't found a section for using the SSL for a specific mail domain.

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Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.

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May 22, 2014

I need reinstall qmail after spam atack and follows the post.URL....It says:

rpm -Uvh --force psa-qmail

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return

psa-qmail-1.03-cos5.build1013120126.11

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I am running CentOS 5.10 (Final) with Plesk 11.5.30 Update #44 and since a few days have the strangest problem with incoming emails from certain hosts.

The email from known senders produces a relaylock message like:

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Sep 15, 2014

We installed a new VPS with Centos and Plesk 12.

Domains are simply not showing in the controlpanel. We can see the subscriptions but its empty under the button 'Domains'. Newly created sites as well as migrated sites do not show.

Before we created or migrated a site to the server we changed psa.conf HTTPD_VHOSTS_D /home/httpd/vhosts
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