Slow Server Response Time ....

Oct 6, 2008

I recently made a shift to FDC for one of my servers that I use for downloadable content.

I went for a $199 server with a 100mbps shared bandwidth port. Now, the only problem I seem to be having with it is that downloads appear to be, I would say recognized, very slowly by the server before they start, however, once the download starts I get a full speed. This usually happens during peak times.

I'm using about 10/15mbps on the server according to my cPanel statistics. I just wanted to ask here prior to contacting FDC on this, whether this slow server response time has something to do with the bandwidth port, or perhaps the server's RAM, CPU, etc? Given I'm using quite minimal bandwidth on the port, should I consider having them fix this or upgrade the server instead?

And if I had to upgrade, would I need to upgrade the port or the RAM, or both for this?

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Slow Response Time From Server ...

Jun 9, 2009

I have a dedicated server that I am renting that appears to randomly respond very slowly for some reason (pings are between 90-4000ms with about 75% packet loss).

This has been happening lately (about once a week for the past 4 weeks) and I thought I had originally found the cause of the problem but it appears I haven't.

Originally, when this problem was happening we were getting an abnormally high about of traffic but a reboot always fixed the issue. I've checked every where I can think of but I cannot find anything out of the ordinary.

ight now we're averaging less than 2Mbps in traffic, the CPU load is less than 0.75, the memory usage is at 55% with no swap being used, Apache connections are normal, no active SSH, FTP, or mail connections, I've restarted all services which had no impact, I've checked the access and error logs but can't see anything out of the ordinary.

I have a ticket open with the data center but I'm trying to figure this out on my own to fix whatever is causing this so I can move my data over to a new server we just got setup over the weekend in a local data center.

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Server Response Time :: Network Time Out

Sep 25, 2008

I can't get access to a certain site. I always get the page with:

network time out - server at *** takes to long to respons. More people have noticed this and apparently it only happens to people with certain specific providers. And not all the time. Some times they DO get access eventy to they belong to the same ISP. So I guess an ISP isn't blocking access to it otherwise it would be permenantly/The site administrator insists that certain ISP's are blocking his site. He's hosting it on his own server. The domain belongs is registered at namecheap.com.

If an ISP is blocking this site (if that's possible?), that would lead to that 'network timeout' page wouldn't it?

What is the most likely reason for getting a timeout page anyway?

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Apr 14, 2007

How can we know that how long it takes our server to respond, in terms of Microseconds. Is it take long time while processing an Ms Access database or SQL Server, Sending flash movies to client.

For example, I can accomplish a task while reading data from server database , also I can accomplish it using an image or flash movie.

Which way should be efficient for my visitors, I am using a paid hosting plan.

Also I have another question.

How could I know that a web hosting provider company's server is a fast machine than other company. I have options like "WebHost Company1" & "WebHost Company2"

I host the same website on both servers, while I request some page in a client machine, How could I measure the efficency & speed of the server, I am sure both servers will not send content to client with same speed.

due to any reasons, may be 1 server has more traffic, has slow hardware, has longer route.

Also which technology is faster, ASP, ASP.Net, PHP, coldfusion. Is there some way to measure these facts about a webserver.

In these cases, how could I choose best server. How to made decession about that.

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May 9, 2007

I have Qmail installed on my Centos box. There seems to be some problem with connection because when I run DNSreport from dnsstuff.com on it it shows me that it cannot connect to mailserver.

I tried telnet from local and this is what happened...

telnet mail.mydomain.com 25
Trying XXX.XXX.XXX.XXX...
Connected to mail.mydomain.com (XXX.XXX.XXX.XXX).
Escape character is '^]'.

then nothing happens for a while (about 30s)
and then I receive this greetings message:

220 [mydomain.com] ESMTP NO UCE/SPAM on this server ESMTP

How can I speed up this process? Are there any lookups possible or what?

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May 13, 2008

10 days ago, I require volumedrive.com assign another ip to my server.

Yestoday, I ask them again.

I hope donnot need another 10 days.

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Dec 20, 2008

Limestone's support is extremely slow. I just got a server with them to host VPSes, so I was inquiring about additional IPs in case I needed them.

Their first two responses were within 4-5 hours, which is bearable. However, yesterday, I actually needed to order more IPs and posted a new reply. I have yet to receive a reply after over 12 hours and my client has been left waiting to receive the additional IPs he ordered.

I haven't been with Limestone long, and I haven't had much other experience with their support, but I was unsure what else to do other than post this here and hopefully get a resolution.

I know their servers are unmanaged and pretty cheap, but I think they should still take the time to answer tickets in a decent amount of time.

Has anyone had similar experiences with Limestone?

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Request response time on my openvz node is very very low!

Load is below than 4 6 5

But ping, http, mysql, ... response time is very low!

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Any ideas on what's the average response time there?

Server is down for a whole day. Staff doesn't reply, called but signal is like a "busy" phone all the time. Not sure if this is my telephone operator issue or what.

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Can it be that the company provides 10 minutes response time guarantee?

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How can it be checked?

Do you believe in that?

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So, question is

- for normal hosting, which way do you prefer? Less hops or less response time?

- for VoIP service, which way do you prefer? Less hops or less response time?

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Jun 18, 2008

This is in regard to ongoing stress I've had over this server from DN...

Keep in mind this is a NEW server order; my first with this company.

I was assigned IPs that appear to be on multiple spam block lists. The "biggest" problems are mail being dumped to bulk by yahoo and dumped to bulk or completely black holed by hotmail. It was also blocked by comcast, mail.ru, and anyone who uses SORBS (those are the only ones I KNOW about so far). This helps reinforce the suspicion that bulk mail was being delivered from the IPs at some point.

I Contacted support at 9PM on the 13th and was referred to abuse. Only after complaining again on the 17th, was I told they requested removal from ONE of the blacklists and they would "look into" the others. I replied saying I wanted new IPs or I would request a refund and that I did not feel the service I recently purchased was actually delivered.

Now here is the part that is giving me the feeling this will not end well for me; I no longer see the abuse department ticket when I log into their ticket system.

What If I ordered the server to use as a mail server? Am I out of line for finding a new server unable to deliver mail to the hotmail/yahoo inbox unacceptable?

Telling my customers to wait and maybe someday their mail will be delivered to the major free mail services is not the kind of reputation I want to have. Its feels like I was sold a problem someone else created and am expected to wait an unspecified amount of time to see if it can be resolved. I do not feel its fair to be left hanging while waiting for white listing attempts on IPs I did not soil in the first place.

I really hate bulk mailers and spammers. : /

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What is a good response time for pre-sales questions?

I have contact ed 4 hosts and here is their timing:

Godaddy: 17 hours

Geekstorage: 16 hours, second mail: no response for another 16 hours

Hawkhost: No response for 4 hours

Downtownhost: No response for 2 hours

My previous experience has been aspnix and I used to get their response within an hour but this time I need a linux host.

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Apr 25, 2009

My VPS from VPSVille is down more than 6:30h i have immediately open a ticket and have not receive response my ticket status is NOT VIEWED. Usually their response time is way faster. I have open another ticket thinking that there is mabye ticket error and thay have not receive the first one and 1h befora i have open the fist ticket about the problem i have send them another ticket about sales and so far no reply.

I have sugest them multiple times and now i`m vary disapointed.

So what is your average responce time from your VPS provider about ctitical problem and ticket marked with HIGHT priority ?

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Apr 4, 2008

I've only had a server with them for a week and - being the guru that I am - managed to lock myself completely out of windows by mistake, no safe mode remedy or anything possible. I needed a fresh OS install but on top of that I needed access to my old data. It took them all of 6 minutes to notify me that my request was in the works. In under 2 hours I had a fresh C drive with a new OS and my old drive in there for me to copy data from.

I was fully expecting a slow, condescending response and a bill for the service (I asked to be charged but they refused and said that OS reloads are always free despite having to do more than a simple OS reload for me)... What I got was near immediate response from a polite and fully competent staff that did exactly what I wanted. Thanks ServerBeach!

I'll review their uptime after I've been with them for good chunk of time. I'm at Virginia and I read about two power outages they had before, but having dealt with their staff there I'm confident that these guys have that completely under control now.

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Dec 2, 2008

What is the average support ticket response time for your managed vps host? I know the time will vary depending on what is to be done. But what I am asking is the time for looking into some system parameters or some minor tweaking or just a general information question.

I am happy with KH since they are pretty fast in answering. Usually, my tickets get responded within 20-30 mins. But, when your tail is on fire, even 30 minutes seems to be eternity .

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May 28, 2008

Do you know any dedicated company that has very fast response time when contacted regarding server problems (bw slowdown, server not responding, etc.). I need really prompt support, best would be if techical support is available through live chat. Also, I dont need live chat like I experienced with some companies, in which 90% of the time they tell you please e-mail support@xxxx.xxx for help. And then I wait 6 hours for support to reply. I want company which will take server down/server slowdown very seriously and start resolving the issue within 15 minutes. Does support like this even exists, ?

Also, can you tell me in terms of responsivenes which is best (if you have server in one of these companies, what was their average response time):

HiVelocity, FDC, AlphaRed, any other company with good bandwidth offers. I need 20Mbps unmetered (or 100Mbps shared unmetered), or 6000 Gb outgoing bw.

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Aug 19, 2007

I have chosen a web hosting server for my oscommerce template and I face some problems with the response time and refresh performance of the site's pages.

I am thinking of changing to Lunarpages web hosting server.

Does anybody use Lunarpages? Does it refresh fast the pages? What is its responce speed? Is it fast in general?

I access my site from Europe while my web hosting server is in the U.S. Does it have anything to do with slow response?

I look for a fast web hosting in the US.

Is anybody cooperating with lunarpages that could provide me its URL to check its site's performance?

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Jan 24, 2007

I have built a database driven site with PHP & MySQL. Pages download quicker on some connections than other (obviously), however this is not due to connection speed. The web host server seems to respond very slowly to my boss's network (which is on a proxy server). Could it be that this problem is related to the web host? i.e. could it be that the web host is unequipped to deal quickly with this type of network?

On my home connection (2Mbps), pages often download instantly, however occaisionally I have to wait 10-20 seconds to receive the page from the host.

Finally, could you recommend an excellent web host to use with our site? My boss wants to offer a professional service where server response is quick. We are based in the UK.

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Jun 16, 2015

We are seeing intermittent slow responses from SMTP on a RHEL6 server running Qmail on Plesk 11.5. The response is being measured from a remote Zabbix server.

The response time seems to be slow (>10s) for a period of 2-3 minutes and then returns to normal (<1s). All other services continue to be ok during the period of slowness.

The server_args line in /etc/xinetd.d/smtp_psa already contains "-Rt0" and all the DNS servers in /etc/resolv.conf are resolving properly.

From looking at the maillog file the server was receiving about 35 SMTP connections a minute at the time of the slowdown. We have the server configured to use 2 x RBL's.

I wonder if we are hitting a limit on the maximum amount of SMTP connections. The file /var/qmail/control/concurrencyincoming does not exist so, according to the Qmail manual, there shouldn't be a limit on the number of incoming SMTP connections.

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Sep 16, 2008

Do you trust in 10 minutes response time guarantee?

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Jan 22, 2014

I have Configured Apache2.4.4 for forward Proxy and tested from my browser the response is very slow and even not coming complete Response for some requests.

I also Tested the same for Apache2.2 Forward Proxy it is very fast and good.

May I know what is the Problem in Apache 2.4

Is there any Issues in proxy modules (mod_proxy,mod_proxy_connect.so,mod_proxy_http.so) in Apache2.4

This is the same configuration i used for Apache2.2 and Apache2.4

##########################################################################
## Apache Forward proxy
##########################################################################
<IfModule !proxy_module>
LoadModule proxy_module modules/mod_proxy.so
</IfModule>

<IfModule !proxy_connect_module>
LoadModule proxy_connect_module modules/mod_proxy_connect.so

[Code] ....

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Jun 3, 2008

So we have a single Layered Tech box hitting our server with around 90 MBit/s for almost 12 hours straight now, resulting in over 400 GB excess traffic so far. An abuse report was sent about 4 hours ago (Ticket-ID: XZP-97559-339) with evidence included, but so far there was 0 reaction besides the auto-reply.

A phone call to the number listed on their website resulted only in a message that there is no one available at extension XYZ. I didn't try repeat calls since playing international phone tag is not quite my idea of fun.

I realise that it was/still is early in the morning at their location, but nonetheless, I'd expect a company their size to respond a lot faster to reports such as this.

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May 3, 2008

I ordered a server few days ago and it still has not been setup i had verify my information with them and they still have not setup my server I tried talking to them but nothing... Should I wait some more or cancel and move to Softlayer?

Offtopic - Which network is better SF or The Planet?

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Apr 8, 2009

We have a dedicated server and we host 4 news portals based on e107 and joomla.

My partner on Sunday has upgraded mysql from version 4 to 5. Now the server experiences very high CPU usage and query time on portals has been increased very much.

We used to have query times lower than 1 sec for the main page of [url](which is a site that receives about 2000 visits/day) and now query times are 5-15sec !

Does anybody know if this is makes sense ?

Below is the server Status from WHM :
-------------------------------------

cpdavd up
cpsrvd up
exim (exim-4.69-15.1_cpanel_maildir) up
ftpd up
httpd (2.2.11 (Unix)) up
imap up
interval up
mysql (5.0.67-community-log) up
named (9.3.4) up
pop up
rsyslogd up
spamd up
syslogd up
Server Load 6.97 (1 cpu)
Memory Used 49.4 %
Swap Used 0.23 %
Disk /dev/hda3 (/tmp) DMA+ 70 %
Disk /dev/hda5 (/) DMA+ 22 %
Disk /dev/hda1 (/boot) DMA+ 14 %


Below is the Server Information from WHM :
------------------------------------------
Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz
Processor #1 speed: 2394.068 MHz
Processor #1 cache size: 2048 KB

Memory Information

Memory: 2064420k/2087424k available (2091k kernel code, 21752k reserved, 846k data, 236k init, 1169920k highmem)

System Information

Linux server.aktoweb.biz 2.6.20-1.2319.fc5 #1 Mon May 21 19:52:13 EDT 2007 i686 i686 i386 GNU/Linux

Physical Disks

hda: WDC WD3200AAJB-00TYA0, ATA DISK drive
hda: hw_config=600d
hda: hw_config=600d
hda: max request size: 512KiB
hda: 625142448 sectors (320072 MB) w/8192KiB Cache, CHS=38913/255/63<6>hda: hw_config=600d
hda: cache flushes supported

Current Memory Usage

total used free shared buffers cached
Mem: 2066428 1756324 310104 0 339576 486636
-/+ buffers/cache: 930112 1136316
Swap: 1052248 2428 1049820
Total: 3118676 1758752 1359924

Current Disk Usage

Filesystem Size Used Avail Use% Mounted on
/dev/hda5 288G 60G 213G 22% /
/dev/hda1 99M 13M 82M 14% /boot
tmpfs 1009M 0 1009M 0% /dev/shm
/dev/hda3 494M 215M 254M 46% /tmp

Below is the CPU/Memmory/Mysql Usage from WHM :
-------------------------------------------------
mysql42.707.300.0
Top Process%CPU 42.7/usr/sbin/mysqld --basedir/ --datadir/var/lib/mysql --usermysql --pid-file/var/lib/mysql/server.aktoweb.biz.pid --skip-external-locking
Top Process%CPU 42.6/usr/sbin/mysqld --basedir/ --datadir/var/lib/mysql --usermysql --pid-file/var/lib/mysql/server.aktoweb.biz.pid --skip-external-locking
giaprakigiapraki.com2.7012.111.7
Top Process%CPU 1.3httpd [urll] [/e107_plugins/pm/pm.php?inbox]
Top Process%CPU 1.1httpd [url] [/e107_plugins/forum/forum_viewforum.php?87]
Top Process%CPU 1.0httpd [url] [/e107_plugins/chatbox_menu/chatbox_iframe.php]
adsnetadsnet.gr1.177.900.7
Top Process%CPU 0.5httpd [adsnet.gr] [/www/delivery/lg.php?bannerid16&campaignid4&zoneid5&chan]
Top Process%CPU 0.4httpd [adsnet.gr] [/www/delivery/lg.php?bannerid50&campaignid6&zoneid15&cha]
Top Process%CPU 0.3httpd [adsnet.gr] [/www/delivery/lg.php?bannerid183&campaignid77&zoneid1&ch]
r40r40.gr1.073.340.0
Top Process%CPU 1.1httpd [r40.gr] [/index.php?optioncom_fireboard&Itemid188&funcshowcat&cat]
Top Process%CPU 0.5httpd [r40.gr] [/images/fbfiles/avatars/s_64.png]
Top Process%CPU 0.3httpd [r40.gr] [/index2.php?optioncom_jim&taskxml&no_html1]
root0.278.532.0
Top Process%CPU 0.2[kjournald]
alex123alexandroupoli.net0.030.270.0
Top Process%CPU 0.1httpd [alexandroupoli.net] [/e107_images/banners/banner468x60-alexandroupolinet.gif]
galfasgalfas.gr0.030.270.0
Top Process%CPU 0.1httpd [galfas.gr] [/racing/images/galfas_R40_banner.jpg]
eximstats0.000.000.3
nobody0.001.100.0
mailnull0.000.000.0
unauthenticated0.000.000.0
named0.000.10

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Nov 11, 2008

This is a rare issue i have on a RHEL 5.2 + cPanel server.

Server time is:

Tue Nov 11 17:02:51 CST 2008
Squirrelmail time show:
Code:
Last Refresh:
Tue, 5:02 pm

So, that is correct too..

But email arrives with -4 hours time, example:

webmaster@xxx.com 1:03 pm testing email

I already rebooted httpd, exim, and imap server, and the server itself too.. and problem stills.

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